Benton County

Name

Benton County

Legal name

Benton County Government

Website

https://bentoncountyar.gov

Company type

Private

Founded year

1836

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

County Government Public Services

NAICS

Other General Government Support (92119), Administration of Economic Programs (926)

SIC

Services-Management Services (8741), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Taxpayer Services, Education & Outreach (BPAIADAM), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• County government services
• Property tax administration
• Emergency 9-1-1 dispatch
• Court and land records
• GIS mapping and addressing

Headquarters

HQ city

Bentonville

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Property Taxes: County Collector Gloria Peterson oversees collection of property taxes from county residents. Property taxes are distributed to the county, state, school districts, cities, rural fire districts, and improvement districts. The Treasurer maintains collateralization of county funds above FDIC limits and invests funds to maximize interest returns.
2. County Sales Tax: Benton County collects and distributes the County 1% Sales and Use Tax. Revenue is shared with cities within the county. Treasurer manages distribution reports for cities, schools, and volunteer fire departments.
3. Passport Services: Circuit Clerk's Office processes passport applications by appointment. Accepts various payment forms including cash, personal checks, business checks, cashier's checks, postal money orders, and credit/debit cards. Standard Department of State fees apply.
4. Property Assessment Fees: Assessor Roderick Grieve oversees assessment of personal property and real estate for taxation purposes. The office processes vehicle assessments, business property, and real estate records.
5. Recording and Court Fees: Circuit Clerk Brenda DeShields manages recording fees for land records, mortgages, deeds, UCC filings, liens, and court filing fees. Land records web service offers professional level at $80 monthly or basic level with $0.25 per page fee.
6. Specialty Court Fees: Adult Drug Court, Veterans Treatment Court, and Mental Health Court operate under Division III Judge Tom Smith, providing alternative sentencing programs with associated court fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Benton County Government is a public sector county administration that delivers mandated government services to residents and businesses, including property tax collection, property assessment, emergency 9-1-1 dispatch, sheriff and public safety operations, road maintenance across 1,400+ miles of infrastructure, court administration, election administration through 34 vote centers, land records management, building permitting and inspections, veterans services, and GIS-based mapping and addressing. Services are funded primarily through property taxes, the county 1% sales tax, and federal/state grants, with specified user fees for services such as passport applications and land records access.

Product overview

Benton County Government operates as a comprehensive county administration offering citizen-facing digital services through a central web portal. The core platform (bentoncountyar.gov) integrates multiple service modules including GIS mapping, property assessment, tax collection, court records management, emergency communications, specialty courts, and treasurer services. Citizens access these through the unified website rather than distinct branded products.

Differentiator

Problem solved

Functional benefit

Products and services

• Benton County Government Online Portal Central online portal providing access to all county government services, departments, online transactions, and citizen engagement tools including tax payments, property assessments, voter registration, GIS maps, court records, and emergency alerts. Targeted at county residents and businesses.
• Geographic Information Systems (GIS) Mapping Interactive mapping platform providing parcel maps, property information, sex offender maps, road closures, assessor maps, emergency maps, historical maps, and downloadable GIS data including parcels, addresses, and contours. For county residents, businesses, and emergency responders.
• Circuit Clerk Online Land Records Online land records system providing access to court docket cases, deeds, mortgages, financing statements, judgment dockets, liens, plat records, and UCC filings with e-recording and e-commerce capabilities. For title companies, realtors, attorneys, and the public.
• Property Assessment Services Online property assessment tools including personal property assessment, business property assessment, real estate records, boat docks registration, change of address, and property tax estimator. For property owners and businesses.
• Property Tax Collection and Online Payment Online tax payment processing service with credit/debit card convenience fees ($3.99 for charges $0-$110; 3.59% for charges over $110). Payments post within 24-48 hours. For property owners and taxpayers.
• Office of Emergency Communications (9-1-1 Dispatch) 24/7 consolidated dispatch center providing public safety communications for 12 law enforcement agencies, 20 fire departments, and 3 EMS services across the county. Supports text-to-9-1-1 capability. For emergency service agencies and residents.
• Passport Application Services Passport application processing by appointment through the Circuit Clerk's Office, accepting various payment forms including cash, checks, money orders, and credit/debit cards. Standard U.S. Department of State fees apply with expedited service options. For county residents applying for U.S. passports.
• iWorq Permit Portal Online portal for building permit applications, scheduling inspections, checking inspection status, and paying fees. For contractors, builders, and property owners in unincorporated Benton County.
• Specialty Courts Therapeutic courts including Adult Drug Court, Veterans Treatment Court, and Mental Health Court providing alternative sentencing and treatment programs presided over by Division III. For defendants with eligible offenses requiring rehabilitation-focused supervision.
• Veterans Services Assistance navigating U.S. Department of Veteran Affairs benefits and services, helping veterans and their dependents apply for VA benefits, service records, and claims assistance. For veterans and their dependents.
• Election Administration and Vote Centers Operation of 34 Vote Centers open 7:30am-7:30pm on election days for federal, state, county, and local elections. Includes voter registration. For county residents and voters.
• Court-Ordered Work Program Court-ordered work opportunity program providing alternatives to jail time or as part of probation requirements for individuals referred by District and Circuit Court. For eligible court-referred individuals.
• Road Department Maintenance Services Maintenance of over 1,400 miles of road and 252 bridges, culverts and slabs for safe and drivable surfaces throughout the county. Open 7 a.m. to 3:30 p.m. for road department office services. For county residents and motorists.
• Environmental Compliance and Violation Reporting Environmental services including reporting of environmental violations and inspection functions. For residents, businesses, and developers.

Quantifiable outcome

• 37,533 9-1-1 calls handled in 2016
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

One partnership is on record.

• KofileminorOthers · 1 January 2026Kofile is a company specializing in historical document restoration and digitization. Benton County Circuit Clerk Brenda DeShields contracted with Kofile for restoration and preservation of two historic plat books containing land surveys from early 1900s through 1940s. The four- to five-month process included preservation, repair, and digital imaging.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Douglas County, Nebraska: Mid-size county (Omaha metro) with comparable departmental structure (Assessor, Treasurer, Sheriff, Planning) and similar scale of road infrastructure. Useful peer for service-mix benchmarking.
• Williamson County, Tennessee: High-growth suburban county near Nashville with comparable demographic and economic profile. Operates analogous county services including property assessment, planning, sheriff, and emergency communications.
• Pulaski County, Arkansas: Arkansas's largest county (Little Rock metro) operating the same county-government service stack — Circuit/County Clerk, Assessor, Sheriff, Road, and Quorum Court governance — at meaningfully larger scale. Closest same-state comparison for service-mix and statutory framework.
• Johnson County, Kansas: Affluent suburban county in the Kansas City metro with a mature consolidated dispatch model, robust GIS platform, and digital-first citizen services closely mirroring Benton County's current direction.
• Ada County, Idaho: Boise-metro county experiencing similar high-growth dynamics to Benton County, with parallel service-mix including consolidated dispatch, GIS, and active digital-service expansion.
• Cobb County, Georgia: Large suburban Atlanta-metro county with mature GIS, online permitting, and consolidated 9-1-1 dispatch — a benchmark for the scale Benton County is approaching as Northwest Arkansas grows.
• Lancaster County, Nebraska: Lincoln-metro county providing comparable statutory services (property assessment, county court, sheriff, emergency management) with a similar mid-sized operational footprint.
• Washington County, Arkansas: Immediate neighboring county in Northwest Arkansas providing the same suite of county-level services (sheriff, road, assessor, courts, emergency communications) to a similarly growing population base. Direct structural and operational peer within the same state regulatory regime.
• Wake County, North Carolina: Fast-growing suburban county (Raleigh metro) comparable to Benton County in trajectory, with similarly sophisticated GIS, emergency communications, and self-service digital portals for taxes, permits, and court records.
• Boone County, Missouri: Mid-Missouri county anchored by a university town with parallel departmental structure and a similar mix of rural/suburban service delivery, GIS investment, and emergency communications consolidation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/bcpublicsafety
• Facebookfacebook.com/bentoncountyelectioncommission
• LinkedInlinkedin.com/company/benton-county-arkansas

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries30 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benton County