Family Houston

What Family Houston does

Family Houston (legally Family Services of Greater Houston; EIN 74-1152613) is a 501(c)(3) nonprofit founded in 1904 that delivers integrated social services across Greater Houston from five physical offices — Central Houston (411 Durham Dr.), Bay Area, Fort Bend (Stafford), Waller (Brookshire), and The Woodlands — supplemented by telehealth and embedded clinician coverage in 11 Houston-area schools. Its service portfolio spans Mental Health Counseling (individual, couples, family, and child/adolescent therapy using CBT, EMDR, narrative therapy, and play therapy), Financial Stability Coaching (free employment readiness, credit building, and budget optimization), Community Support Services including a Basic Needs Pantry, Veteran Support Services (which reached 238 veterans in FY2025), and the Youth On The Move program for ages 14–24.

Revenue is generated from three streams: individual/corporate/foundation donations (including a signature annual Laughing Matters Gala that raised nearly $650,000 in 2026), government and foundation grants (Bob Woodruff Foundation, NBA Foundation, Texas Workforce Commission, United Way), and professional services revenue from mental health counseling billed through sliding-scale fees, all major insurance plans, and EAP contracts (with Houston Methodist Hospital and Blue Cross and Blue Shield of Texas among disclosed partners). Financial Stability Coaching is provided at no cost to clients. FY2025 outcome metrics — 95% of clients received healthcare assistance, 92% maintained or improved mental health, 82% increased disposable income and decreased debt, 73% improved credit score — quantify the integrated impact model.

The organization employs 101–250 staff, is governed by a Board chaired by Robert Tinnell (Tall Oaks Partners), and is led by a 2024-refreshed executive team: President & CEO Ken Sheirr (formerly CMO of the Houston Rockets), CFO Barbara Le, Chief Clinical Officer Jessica Cisneros, and Chief Program Officer Aleshia Tripps. Family Houston holds Joint Commission Accreditation, Candid Platinum Seal, Charity Navigator recognition, and BBB Accredited Charity status, and operates within an ecosystem of 60+ community partners including United Way of Greater Houston, Houston Food Bank, HISD, and Chevron Houston Marathon.

Name

Family Houston

Legal name

Family Services of Greater Houston

Website

https://familyhouston.org

Company type

Private

Founded year

1904

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Mental health counseling
• Financial stability coaching
• Community support services
• Veteran support services
• Youth development programs

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Family Houston relies on donations from individuals, corporations, and foundations to fund operations. The organization hosts fundraising events including the annual Laughing Matters Gala and participates in the Chevron Houston Marathon Run for a Reason program.
2. Mental Health Counseling Services: Revenue generated from mental health counseling services including sliding scale fees, insurance reimbursement, and EAP payments. Financial Stability Coaching is provided at no cost to clients.
3. Government and Foundation Grants: Funding from government agencies and private foundations to support specific programs including veteran services, youth programming, and community support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Family Houston is a 501(c)(3) nonprofit that delivers integrated human services to Houston-area individuals and families. Its core offerings include licensed mental health counseling (individual, couples, family, child/adolescent) delivered in-office, via telehealth, and inside 11 Houston schools; free Financial Stability Coaching covering employment readiness, credit building, and budgeting; Community Support Services including benefits navigation and a Basic Needs Pantry; Veteran Support Services with emergency financial assistance and resource navigation; and the Youth On The Move program for ages 14–24.

Product overview

Family Houston is a 501(c)(3) nonprofit organization offering a portfolio of integrated social services focused on mental health counseling, financial stability coaching, and community support. The core offerings include Mental Health Counseling (with in-office and in-school services), Financial Stability Coaching (free one-on-one career and financial guidance), Community Support Services (benefits assistance and Basic Needs Pantry), Youth On The Move (youth empowerment program ages 14-24), and Veteran Support Services. These services work together to provide holistic support to Houston individuals and families, with a unified mission of helping people regain stability, build confidence, and move toward long-term success.

Differentiator

Problem solved

Functional benefit

Brands

• Youth On The Move: Program empowering Black and underserved youth ages 14 to 24 in the Greater Houston area with personalized coaching, hands-on workshops to build life skills, career and financial sessions, and dedicated support for long-term success.

Products and services

• Mental Health Counseling Licensed mental health counseling for adults, children, couples, and families delivered in-office across five Houston-area locations, via telehealth, and inside 11 partner schools. Counselors use modalities including CBT, EMDR, narrative therapy, play therapy, and trauma therapy. Sliding-fee scale, all major insurance plans, and EAP accepted.
• Financial Stability Coaching Free one-on-one coaching that helps individuals and working families reach career and financial goals. Covers employment readiness, resume preparation, credit building, and budget optimization. Includes the Credit N.O.W. workshop series held every third Saturday of the month.
• Community Support Services Connects individuals and families to essential resources through benefits applications, healthcare access support, and the Basic Needs Pantry. Targets Houston residents who need help navigating public benefits and accessing basic necessities.
• Youth On The Move Empowers Black and underserved youth ages 14–24 in the Greater Houston area through personalized coaching, hands-on life skills workshops, career and financial sessions, monthly one-on-one coaching, job placement assistance, and microgrants for entrepreneurial goals. Funded by the NBA Foundation and supported by the Houston Rockets and Rice University's Glasscock School of Continuing Studies.
• Veteran Support Services Provides Houston-area veterans and their families with emergency financial assistance, resource navigation, mental health counseling (including specialized PTSD treatment), and connections to community resources. Delivered in partnership with the Bob Woodruff Foundation, Texas Veterans Commission, and Combined Arms.
• Basic Needs Pantry Provides families and individuals with access to nutritious food and essential household supplies during times of financial strain. Operated as an in-person distribution channel under Family Houston's Community Support Services.
• Credit N.O.W. Workshops In-person workshops teaching participants how to navigate credit wisely to reach financial stability, held every third Saturday of the month in Houston.

Quantifiable outcome

• 95% of clients received assistance obtaining healthcare (FY2025)
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core and minor.

• United Way of Greater HoustoncoreStrategic or Co-development PartnerUnited Way is a key partner and funder of Family Houston, supporting community programs and services across the Greater Houston area
• Houston Food BankcoreStrategic or Co-development PartnerHouston Food Bank provides programs aimed at helping families achieve long-term stability including nutrition education and health management
• Texas Workforce CommissioncoreStrategic or Co-development PartnerState agency providing workforce development services that partners with Family Houston for financial stability coaching programs
• Houston Independent School DistrictcoreStrategic or Co-development PartnerFamily Houston provides mental health counseling services at 11 HISD schools, serving children through in-school programs
• Texas Veterans CommissioncoreStrategic or Co-development PartnerState agency advocating for Texas veterans, partnering with Family Houston for veteran services
• Houston RocketscoreStrategic or Co-development PartnerLocal NBA team partnership supporting Youth on the Move program and community engagement
• Workforce SolutionscoreStrategic or Co-development PartnerRegional workforce development organization partnering with Family Houston for employment readiness programs
• Combined ArmsminorStrategic or Co-development PartnerTechnology platform for veterans to access resources, partnering with Family Houston for veteran support
• Lamar CISDminorStrategic or Co-development PartnerSchool district partner providing mental health counseling services to students
• Willis Independent School DistrictminorStrategic or Co-development PartnerSchool district partner for mental health counseling services
• Spring Branch ISDminorStrategic or Co-development PartnerSchool district partner for mental health and youth services
• YMCA of Greater HoustonminorStrategic or Co-development PartnerCommunity organization partner for youth programming and services
• Whole Foods MarketminorStrategic or Co-development PartnerBasic Needs Pantry supporter providing food and essential supplies for families in need
• The Council on RecoveryminorStrategic or Co-development PartnerMental health and addiction services organization, partner in behavioral health network
• Network of Behavioral Health ProvidersminorStrategic or Co-development PartnerNBHP forum for mental health service providers in Greater Houston area
• Rice UniversityminorStrategic or Co-development PartnerAcademic partner supporting Youth on the Move through Glasscock School of Continuing Studies leadership programs
• Chevron Houston MarathoncoreGTM or Marketing PartnerOfficial Run for a Reason charity partner enabling fundraising through marathon events
• BakerripleyminorStrategic or Co-development PartnerLarge Houston nonprofit providing social services, partner in community support network
• Access HealthminorStrategic or Co-development PartnerFederally Qualified Health Center providing healthcare services in Fort Bend and Waller counties
• Kids' MealsminorStrategic or Co-development PartnerNonprofit delivering free meals to preschool-aged children, partner in addressing childhood hunger
• iM Houston (formerly Connect Community)minorStrategic or Co-development PartnerCommunity organization serving Gulfton/Sharpstown area, partner in Youth on the Move program

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BakerRipley: Large Houston-based 501(c)(3) providing integrated social services including financial coaching, immigration, education, and community support across Greater Houston. Directly comparable integrated family-support model in the same metro.
• United Way of Greater Houston: Houston-area nonprofit umbrella that funds and coordinates many of the same agencies (including Family Houston as a partner agency). Operates overlapping programs in financial stability, youth, and basic needs across the same geography.
• Catholic Charities of the Archdiocese of Galveston-Houston: Regional Catholic social services agency providing counseling, financial assistance, refugee support, and basic needs across the same Houston region. Closely comparable multi-service nonprofit family support model.
• Interfaith Ministries for Greater Houston: Houston-based interfaith nonprofit delivering refugee services, Meals on Wheels, and interfaith community programs. Comparable integrated social services nonprofit operating in the same geography.
• YMCA of Greater Houston: Houston-area YMCA providing youth programming, financial assistance, and community services. Comparable in youth programming and broad community services delivery, and a listed Family Houston partner.
• The Council on Recovery: Houston-area behavioral health nonprofit offering counseling, addiction services, and prevention programming. Directly comparable mental health and family services peer operating in the same geography and listed as a Family Houston partner.
• Combined Arms: Houston-area veteran services platform and listed Family Houston partner. Comparable in veteran support mission and resource navigation model for the same population.
• Jewish Family Service Houston: Houston-area social services agency offering counseling, senior services, refugee resettlement, and emergency assistance. Closely comparable multi-service family support nonprofit in the same region.
• Northwest Assistance Ministries (NAM): Greater Houston-area interfaith nonprofit providing counseling, food, financial assistance, and youth services. Comparable integrated family support model serving a different sub-metro within the same Houston region.

Broad incumbents

• Houston Food Bank: Larger, food-focused Houston-area nonprofit that partners with Family Houston for basic needs distribution. Comparable in mission scope but much larger scale and focused on hunger relief as the primary service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@familyhouston9763
• Facebookfacebook.com/FamilyHouston
• LinkedInlinkedin.com/company/familyhouston
• Instagraminstagram.com/familyhouston
• TikToktiktok.com/@familyhouston

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Houston