Inclusion Solutions

What Inclusion Solutions does

The company monetizes via a hybrid model: one-time hardware sales of voting booths, alert systems, signage, and PPE to government election offices, gas station operators (e.g., Hy-Vee, Shell, Costco), retail chains (Freshii, 4,000+ small retailers), restaurants, and U.S. military bases (375+ FuelCall installations), priced $8.95–$2,399 per unit; plus recurring MVP software subscriptions ($99/year or $399 lifetime) layered with $5/minute interpretation usage fees. Go-to-market is sales-led with regional directors (most former state/county election officials) handling enterprise/government accounts via phone, email, and direct field sales, complemented by an e-commerce storefront for SMB and individual buyers. Customer concentration is moderate, anchored by named government and enterprise accounts (Harris County, TX; Merced County, CA; Freshii; military exchanges) and a long tail of small jurisdictions, with revenue cadence tied to U.S. election cycles.

Name

Inclusion Solutions

Legal name

Inclusion Solutions, LLC

Website

https://inclusionsolutions.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Inclusion Solutions is a privately held, founder-owned Evanston, IL-based provider of ADA-compliant accessibility products — voting booths, alert systems, and multilingual translation services — serving U.S. government election offices, gas stations, retail chains, restaurants, and military bases.

Ownership category

akta.pro rank

Product category

Election Equipment and ADA Compliance Products

NAICS

Office Furniture (including Fixtures) Manufacturing (33721)

SIC

Office Furniture (2520)

akta.pro industry

PRIMARYBPADAGAA

Electoral Support & Election Observation

Business & Public Services/International Organizations & Development/Human Rights, Democracy & Governance

Keywords

• ADA compliance products
• Election equipment supplies
• Accessibility hardware
• Voting booth manufacturer
• Language interpretation software

Headquarters

HQ city

Evanston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Marketing or Sales, Technology or R&D, Personnel

Revenue model

1. Hardware Product Sales: One-time hardware sales of voting booths, alert systems, signage, PPE supplies, and accessories. Products include Pakflatt Franklin voting booths, BigBell/FuelCall alert systems, Expressvote trolleys, sneeze guards, floor decals, and UV wands. Customers include government election offices, gas stations, retail businesses, and healthcare facilities.
2. Software/Subscription Services: Recurring revenue from Multilingual Virtual Pollworker (MVP) software licenses. Yearly license at $99/year or lifetime license at $399, plus per-minute usage fees ($5/minute) for interpretation services.
3. Enterprise/Government Contracts: Large-scale contracts with government jurisdictions for statewide voting equipment and supplies, and with major retail/gas station chains for accessibility solutions across multiple locations. Bulk pricing available for localities of all sizes.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Inclusion Solutions designs, manufactures, and distributes ADA-compliance and election accessibility hardware (voting booths, alert/assistance buttons, signage, wheelchair ramps, PPE) and operates the Multilingual Virtual Pollworker (MVP) software platform, which connects election poll workers to live language interpreters via integration with LanguageLine Solutions. The company also performs election site accessibility surveys as a professional service for jurisdictions preparing polling places.

Product overview

Inclusion Solutions offers a portfolio of 350+ accessible products for businesses and governments to create ADA-compliant environments. The product portfolio is organized around three flagship product lines: (1) Election accessibility products including the Pakflatt® Franklin® and United voting booths, BallotCall™ and BigBell™ alert systems, Expressvote® Trolley, election bags, ballot boxes, security seals, and Multilingual Virtual Pollworker MVP translation systems; (2) Gas station accessibility including FuelCall™ refueling assistance alerts; and (3) General business accessibility including wheelchair ramps, parking products, and BigBell Flex door alerts. Additional product categories include PPE and sanitization supplies (UV wands, hand sanitizer, sneeze guards, infection protection kits), social distancing products (floor decals and tape), and election signage. The MVP system is available in multiple configurations from basic yearly license ($99/year) to deluxe pedestal stand packages ($2,399), representing the core AI-enabled product. Core products integrate as solutions rather than a unified platform architecture.

Differentiator

Problem solved

Functional benefit

Brands

• FuelCall: ADA-compliant refueling assistance alert system for gas stations with oversized touchpad allowing drivers with disabilities to signal for help from inside the vehicle.
• BigBell
• Pakflatt Franklin Voting Booth
• Multilingual Virtual Pollworker (MVP)
• BallotCall

Products and services

• Multilingual Virtual Pollworker (MVP) A web-based software platform that gives election poll workers on-demand access to live language interpreters (via LanguageLine Solutions) to assist limited-English-proficiency voters at the polling place. Sold on a subscription basis to U.S. county and municipal election offices.
• BigBell ADA Alert System

Quantifiable outcome

• More than 35,000 Pakflatt Franklin voting booths deployed in 48 states
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

One partnership is on record.

• LanguageLine SolutionscoreTechnology or IntegrationLanguageLine provides the interpretation technology powering Inclusion Solutions' Multilingual Virtual Pollworker (MVP) system. The partnership enables real-time video interpretation in 40+ languages including ASL and phone interpretation in 240+ languages including Native American dialects. This partnership was essential for MVP receiving EAC Clearie Award recognition.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ElectionSource: ElectionSource supplies voting booths, ballot boxes, precinct kits, signage, and election materials to government election offices. It is highly comparable because Inclusion Solutions also sells voting booths, ballot boxes, election signage, and polling-place supplies to election authorities.
• Harp Enterprises: Harp Enterprises provides election products and services, including ballots, election supplies, equipment, and support for election administrators. It is comparable as a specialized election vendor serving many of the same county and local government buyers.

Regional players

• Printelect: Printelect provides election services, printed election materials, equipment, and supplies for election jurisdictions. It is comparable because both companies serve government election offices with operational products and services used in polling-place administration.

Broad incumbents

• Election Systems & Software: Election Systems & Software is a major voting-system provider offering election equipment, accessible voting systems, and related support to jurisdictions. It is a broader incumbent because Inclusion Solutions sells complementary polling-place products, including an ExpressVote trolley designed for ES&S systems.
• Dominion Voting Systems: Dominion Voting Systems provides voting machines, tabulation systems, and election-management technology to government jurisdictions. It is comparable at the buyer and workflow level, though it is a much larger incumbent focused on core voting technology rather than accessibility supplies and booths.
• Hart InterCivic: Hart InterCivic develops voting systems and election-management technology for state and local election offices. It is comparable because it serves the same public-sector election buyers and polling-place workflows, but with a broader voting-technology portfolio.
• Runbeck Election Services: Runbeck Election Services provides ballot printing, vote-by-mail, election logistics, and election technology services. It is comparable as an established election-operations vendor serving government election administrators, although its core is ballot processing rather than ADA access products.
• EZ-ACCESS: EZ-ACCESS manufactures and sells accessibility products such as ramps, access platforms, and mobility-related access equipment. It is comparable to Inclusion Solutions' broader ADA compliance offering, especially wheelchair ramps and public-access products, but is less focused on elections.

Emerging players

• Democracy Live: Democracy Live offers accessible electronic ballot delivery and remote voting technologies for election jurisdictions. It is comparable because Inclusion Solutions also focuses on election accessibility, though Democracy Live is more software-led and digital-access oriented.

Others

• LanguageLine Solutions: LanguageLine Solutions provides interpretation and translation services, including video and phone interpretation, and powers Inclusion Solutions' MVP product. It is an adjacent peer because Inclusion Solutions sells language-access solutions for polling places, but LanguageLine is primarily an interpretation infrastructure provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/InclusnSolution
• Facebookfacebook.com/inclusionsolutions
• LinkedInlinkedin.com/company/inclusion-solutions-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inclusion Solutions