Inclusion Solutions
Inclusion Solutions is a privately held, founder-owned Evanston, IL-based provider of ADA-compliant accessibility products — voting booths, alert systems, and multilingual translation services — serving U.S. government election offices, gas stations, retail chains, restaurants, and military bases.
- Company typePrivate
- Founded2000
- HeadquartersEvanston, United States
- Headcount1–10
- GTM typeB2B
- OfferingHardware or Manufacturing
What Inclusion Solutions does
The company monetizes via a hybrid model: one-time hardware sales of voting booths, alert systems, signage, and PPE to government election offices, gas station operators (e.g., Hy-Vee, Shell, Costco), retail chains (Freshii, 4,000+ small retailers), restaurants, and U.S. military bases (375+ FuelCall installations), priced $8.95–$2,399 per unit; plus recurring MVP software subscriptions ($99/year or $399 lifetime) layered with $5/minute interpretation usage fees. Go-to-market is sales-led with regional directors (most former state/county election officials) handling enterprise/government accounts via phone, email, and direct field sales, complemented by an e-commerce storefront for SMB and individual buyers. Customer concentration is moderate, anchored by named government and enterprise accounts (Harris County, TX; Merced County, CA; Freshii; military exchanges) and a long tail of small jurisdictions, with revenue cadence tied to U.S. election cycles.
Inclusion Solutions firmographics
Firmographics- Name
- Inclusion Solutions
- Legal name
- Inclusion Solutions, LLC
- Website
- https://inclusionsolutions.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Inclusion Solutions is a privately held, founder-owned Evanston, IL-based provider of ADA-compliant accessibility products — voting booths, alert systems, and multilingual translation services — serving U.S. government election offices, gas stations, retail chains, restaurants, and military bases.
- Ownership category
- akta.pro rank
Inclusion Solutions industry classification
Industry- Product category
- Election Equipment and ADA Compliance Products
- NAICS
- Office Furniture (including Fixtures) Manufacturing (33721)
- SIC
- Office Furniture (2520)
- akta.pro primary industry
- Electoral Support & Election Observation (BPADAGAA)
Keywords
Where Inclusion Solutions is headquartered
LocationHeadquarters
- HQ city
- Evanston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Inclusion Solutions business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Marketing or Sales, Technology or R&D, Personnel
Revenue model
- Hardware Product Sales: One-time hardware sales of voting booths, alert systems, signage, PPE supplies, and accessories. Products include Pakflatt Franklin voting booths, BigBell/FuelCall alert systems, Expressvote trolleys, sneeze guards, floor decals, and UV wands. Customers include government election offices, gas stations, retail businesses, and healthcare facilities.
- Software/Subscription Services: Recurring revenue from Multilingual Virtual Pollworker (MVP) software licenses. Yearly license at $99/year or lifetime license at $399, plus per-minute usage fees ($5/minute) for interpretation services.
- Enterprise/Government Contracts: Large-scale contracts with government jurisdictions for statewide voting equipment and supplies, and with major retail/gas station chains for accessibility solutions across multiple locations. Bulk pricing available for localities of all sizes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Expressvote Trolley - Rolling bag for ES&S ExpressVotes |
| Subscription | Annual | MVP Yearly License |
| Subscription | Multi-year contract | MVP Lifetime License |
| Subscription | Multi-year contract | MVP with iPad & Lifetime License |
| Subscription | Multi-year contract | MVP with iPad, Tabletop Stand & Lifetime License |
| Subscription | Multi-year contract | MVP Deluxe - Pedestal Stand, iPad & Lifetime License |
| One time/ perpetual license | Pay-as-you-go | Purify-One UV Wand |
| Unit Pricing | Pay-as-you-go | Hand Sanitizer Pump |
| Unit Pricing | Pay-as-you-go | Floor Decals |
| Unit Pricing | Pay-as-you-go | Social Distancing Floor Tape |
| One time/ perpetual license | Pay-as-you-go | Precinct Infection Protection Kit |
| Unit Pricing | Pay-as-you-go | Stand Up Sign |
| Unit Pricing | Pay-as-you-go | Pollworker Protector Sneeze Guard |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Inclusion Solutions product offering
Product offeringCore offering
Inclusion Solutions designs, manufactures, and distributes ADA-compliance and election accessibility hardware (voting booths, alert/assistance buttons, signage, wheelchair ramps, PPE) and operates the Multilingual Virtual Pollworker (MVP) software platform, which connects election poll workers to live language interpreters via integration with LanguageLine Solutions. The company also performs election site accessibility surveys as a professional service for jurisdictions preparing polling places.
Product overview
Inclusion Solutions offers a portfolio of 350+ accessible products for businesses and governments to create ADA-compliant environments. The product portfolio is organized around three flagship product lines: (1) Election accessibility products including the Pakflatt® Franklin® and United voting booths, BallotCall™ and BigBell™ alert systems, Expressvote® Trolley, election bags, ballot boxes, security seals, and Multilingual Virtual Pollworker MVP translation systems; (2) Gas station accessibility including FuelCall™ refueling assistance alerts; and (3) General business accessibility including wheelchair ramps, parking products, and BigBell Flex door alerts. Additional product categories include PPE and sanitization supplies (UV wands, hand sanitizer, sneeze guards, infection protection kits), social distancing products (floor decals and tape), and election signage. The MVP system is available in multiple configurations from basic yearly license ($99/year) to deluxe pedestal stand packages ($2,399), representing the core AI-enabled product. Core products integrate as solutions rather than a unified platform architecture.
Differentiator
Problem solved
Functional benefit
Brands
- FuelCall: ADA-compliant refueling assistance alert system for gas stations with oversized touchpad allowing drivers with disabilities to signal for help from inside the vehicle.
- BigBell
- Pakflatt Franklin Voting Booth
- Multilingual Virtual Pollworker (MVP)
- BallotCall
Products and services
- Multilingual Virtual Pollworker (MVP) A web-based software platform that gives election poll workers on-demand access to live language interpreters (via LanguageLine Solutions) to assist limited-English-proficiency voters at the polling place. Sold on a subscription basis to U.S. county and municipal election offices.
- BigBell ADA Alert System
Quantifiable outcome
- More than 35,000 Pakflatt Franklin voting booths deployed in 48 states
- +3 more outcomes
Companies that use Inclusion Solutions
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Inclusion Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature4 records
Inclusion Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LanguageLine SolutionscoreLanguageLine provides the interpretation technology powering Inclusion Solutions' Multilingual Virtual Pollworker (MVP) system. The partnership enables real-time video interpretation in 40+ languages including ASL and phone interpretation in 240+ languages including Native American dialects. This partnership was essential for MVP receiving EAC Clearie Award recognition.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Inclusion Solutions competitors and assessment
Company assessmentDirect peers
- ElectionSource: ElectionSource supplies voting booths, ballot boxes, precinct kits, signage, and election materials to government election offices. It is highly comparable because Inclusion Solutions also sells voting booths, ballot boxes, election signage, and polling-place supplies to election authorities.
- Harp Enterprises: Harp Enterprises provides election products and services, including ballots, election supplies, equipment, and support for election administrators. It is comparable as a specialized election vendor serving many of the same county and local government buyers.
Regional players
- Printelect: Printelect provides election services, printed election materials, equipment, and supplies for election jurisdictions. It is comparable because both companies serve government election offices with operational products and services used in polling-place administration.
Broad incumbents
- Election Systems & Software: Election Systems & Software is a major voting-system provider offering election equipment, accessible voting systems, and related support to jurisdictions. It is a broader incumbent because Inclusion Solutions sells complementary polling-place products, including an ExpressVote trolley designed for ES&S systems.
- Dominion Voting Systems: Dominion Voting Systems provides voting machines, tabulation systems, and election-management technology to government jurisdictions. It is comparable at the buyer and workflow level, though it is a much larger incumbent focused on core voting technology rather than accessibility supplies and booths.
- Hart InterCivic: Hart InterCivic develops voting systems and election-management technology for state and local election offices. It is comparable because it serves the same public-sector election buyers and polling-place workflows, but with a broader voting-technology portfolio.
- Runbeck Election Services: Runbeck Election Services provides ballot printing, vote-by-mail, election logistics, and election technology services. It is comparable as an established election-operations vendor serving government election administrators, although its core is ballot processing rather than ADA access products.
- EZ-ACCESS: EZ-ACCESS manufactures and sells accessibility products such as ramps, access platforms, and mobility-related access equipment. It is comparable to Inclusion Solutions' broader ADA compliance offering, especially wheelchair ramps and public-access products, but is less focused on elections.
Emerging players
- Democracy Live: Democracy Live offers accessible electronic ballot delivery and remote voting technologies for election jurisdictions. It is comparable because Inclusion Solutions also focuses on election accessibility, though Democracy Live is more software-led and digital-access oriented.
Others
- LanguageLine Solutions: LanguageLine Solutions provides interpretation and translation services, including video and phone interpretation, and powers Inclusion Solutions' MVP product. It is an adjacent peer because Inclusion Solutions sells language-access solutions for polling places, but LanguageLine is primarily an interpretation infrastructure provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Inclusion Solutions social profiles
Digital presenceInclusion Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inclusion Solutions leadership team
Management profileNumber of profiles
Profiles8 records
Inclusion Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Inclusion Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inclusion Solutions
What does Inclusion Solutions do?
Inclusion Solutions designs, manufactures, and distributes ADA-compliance and election accessibility hardware (voting booths, alert/assistance buttons, signage, wheelchair ramps, PPE) and operates the Multilingual Virtual Pollworker (MVP) software platform, which connects election poll workers to live language interpreters via integration with LanguageLine Solutions. The company also performs election site accessibility surveys as a professional service for jurisdictions preparing polling places.
Is Inclusion Solutions a public or private company?
Inclusion Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Inclusion Solutions founded?
Inclusion Solutions was founded in 2000. It employs 1 to 10 people.
Where is Inclusion Solutions based?
Inclusion Solutions is headquartered in Evanston, United States, in the North America region.
How does Inclusion Solutions make money?
Three revenue lines are on record. Hardware Product Sales are the primary driver. The others are software/Subscription Services and enterprise/Government Contracts.
Who are Inclusion Solutions's main competitors?
Direct peers on record are ElectionSource and Harp Enterprises. Printelect is listed as a regional player. Broad incumbents are Election Systems & Software, Dominion Voting Systems, Hart InterCivic, Runbeck Election Services and EZ-ACCESS. Democracy Live is listed as an emerging player. LanguageLine Solutions is listed as an others.
Does Inclusion Solutions have an API?
No public API is recorded for Inclusion Solutions.
What industry is Inclusion Solutions in?
Inclusion Solutions's product category is Election Equipment and ADA Compliance Products. Its primary akta.pro industry code is BPADAGAA, Electoral Support & Election Observation. Its NAICS code is 33721 and its SIC code is 2520.