Titan DMS
Titan DMS is a cloud-based dealer management software vendor serving automotive dealerships and adjacent equipment verticals (agriculture, construction, motorcycle, truck) across 8 countries, with an integrated platform spanning sales, service, parts, accounting, CRM, and AI-powered booking.
- Company typePrivate
- Founded2005
- HeadquartersHo Chi Minh City, Vietnam
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Titan DMS does
Titan DMS Pty Ltd is an Australian-headquartered (North Lakes, Queensland) developer of cloud-based dealer management software for the automotive retail sector and adjacent equipment verticals. The platform is built on an enterprise technology stack (AWS, Microsoft Azure, .NET, SQL Server) and is composed of seven core modules — Titan Showroom (sales), Titan Service (service management), Titan Administration (accounting), Titan Parts (inventory), Titan Reports, Titan CRM, and Titan API Connections — supplemented by 14 add-on modules including Dealer Analytics, Titan Data Nexus, Dealer Appraisal, and the recently launched Service AI Booking Agent. The product unifies dealership workflows across sales, service, parts, accounting, and customer relationship management, with cross-departmental data integration, 170+ standard reports, and Power BI connectivity.
The company operates a SaaS subscription revenue model with quote-based pricing tailored to dealership size and requirements, supported by an enterprise field sales motion. Its geographic footprint spans 8 countries across 6 continents — Australia (HQ), Japan, New Zealand, South Africa, Thailand, the United Arab Emirates, the United Kingdom, and Vietnam — with on-the-ground regional offices or implementation partners in each. Titan serves automotive dealerships as the primary segment, alongside agriculture, construction, motorcycle, and truck equipment dealers, and holds formal OEM approvals including BMW network certification and Ford/Volkswagen dealer adoption. The company employs 51-100 people, with 40% of staff allocated to product development, and is SOC 2 Type II compliant.
The business is privately held with no disclosed institutional investors, funding rounds, or revenue figures. Recent strategic activity — including the 2025 launch of an AI-powered autonomous booking agent, 2024 SOC 2 and BMW approval milestones, vertical expansion beyond automotive, and the addition of a Vietnam regional office — indicates active multi-axis growth. Titan's competitive positioning rests on integrated single-platform scope, OEM-approved status, regional field-sales coverage in markets underserved by larger DMS competitors, and an above-industry R&D-to-headcount ratio.
Titan DMS firmographics
Firmographics- Name
- Titan DMS
- Legal name
- Titan DMS Pty Ltd
- Website
- https://titandms.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Titan DMS is a cloud-based dealer management software vendor serving automotive dealerships and adjacent equipment verticals (agriculture, construction, motorcycle, truck) across 8 countries, with an integrated platform spanning sales, service, parts, accounting, CRM, and AI-powered booking.
- Ownership category
- akta.pro rank
Titan DMS industry classification
Industry- Product category
- Dealer Management Software
- NAICS
- Custom Computer Programming Services (541511)
- akta.pro primary industry
- Customer Service, Support & Contact Center CRM (HDAEAFAC)
- akta.pro secondary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
Keywords
Where Titan DMS is headquartered
LocationHeadquarters
- HQ city
- Ho Chi Minh City
- HQ country
- Vietnam
- HQ region
- Asia
Offices8 records
Markets served
Titan DMS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription/SaaS: Cloud-based dealer management system provided as subscription service with monthly or annual billing. The platform is offered with implementation, training, and ongoing support services included in the overall package.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Titan DMS product offering
Product offeringCore offering
Titan DMS develops and supplies cloud-based dealer management software (DMS) for automotive dealerships and OEMs. The platform integrates sales, service, parts inventory, accounting, CRM, and reporting modules into a single system, with 170+ standard reports, AI-powered service booking, and open API integrations. It is sold as a SaaS subscription with implementation, training, and ongoing support included.
Product overview
Titan DMS is a unified dealer management platform with a platform-plus-modules architecture. The core Titan DMS platform integrates seven main modules: Titan Showroom (sales), Titan Service (service management), Titan Administration (accounting), Titan Parts (inventory), Titan Reports (reporting), Titan CRM (customer relationship management), and Titan API Connections (integration). These core components work together seamlessly, connecting departments, franchises, and groups to a single source of data. The platform is enhanced by enterprise product extensions including Dealer Analytics, Dealer Appraisal, Dealer Parts, Parts eCommerce, Parts Barcoding, Dealer Prospects, Vehicle Barcoding, Service AI Booking Agent (AI-powered autonomous booking), Service Quote Approval, Technician Timeclock, Titan Academy, Titan Data Nexus, and Media Storage Plus.
Differentiator
Problem solved
Functional benefit
Brands
- Titan Showroom: Sales solution for controlling the entire sales process profitably
- Titan Service
- Titan Admin
- Titan Parts
- Titan Reports
- Titan CRM
- Titan Academy
- Titan Data Nexus
- Titan Edge
Products and services
- Titan Showroom Comprehensive sales management solution for automotive dealerships, providing single-click invoicing, automated workflows, live profitability tracking, and approval stages across the entire sales process. Designed for sales teams at automotive dealerships.
- Titan Service Service management platform for automotive dealerships offering live job status visibility, upsell promotion capabilities, technician clocking within three clicks, and real-time service billing with unbilled opportunity tracking. Built for service and aftersales teams.
- Titan Administration Complete automotive accounting package with full general ledger, accounts receivable, accounts payable, over 170 standard reports, and multi-regional business rules support. Designed for dealer accounting and finance teams.
- Titan Parts Parts inventory management with real-time visibility, automated reordering, picking slips and invoices production, and mobile label printing capabilities. Built for parts departments at automotive dealerships.
- Titan CRM Customer relationship management solution with interaction tracking, SMS/email/letter automation, campaign automation, and cross-departmental integration. Designed for automotive dealerships managing customer lifecycles.
- Titan Reports Reporting solution providing over 170 standard reports, custom report building, data visualization, and automated report delivery scheduling with Power BI connectivity. Designed for dealer management and finance teams.
- Titan API Connections Open APIs enabling connection to third-party applications and data integration across dealership departments and external systems. Designed for IT teams at dealerships and OEMs needing integration capabilities.
- Service AI Booking Agent Artificial intelligence integrated directly into Titan DMS to process service bookings 24/7, handling customer inquiries, booking management, and workshop scheduling autonomously without human intervention. Designed for dealership service departments.
- Dealer Analytics Real-time business intelligence solution providing insight into key performance areas across multiple departments and dealerships. Designed for dealer principals, general managers, and OEM network managers.
- Titan Data Nexus Secure platform consolidating dealership or group data needs for real-time business intelligence tools. Designed for multi-site dealer groups and OEMs requiring centralized data visibility.
Quantifiable outcome
- 40% of team in R&D development ensuring continuous innovation and future readiness
- +4 more outcomes
Companies that use Titan DMS
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles2 records
Titan DMS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature12 records
Titan DMS partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and regional.
- AWS (Amazon Web Services)coreCloud infrastructure provider powering Titan DMS platform. Built on AWS ensuring enterprise-grade security, scalability, and reliability for dealer management operations.
- Microsoft AzurecoreCloud platform partner for Titan DMS infrastructure. Microsoft Azure integration ensures enterprise security and global availability.
- Microsoft .NETcoreDevelopment framework used for building Titan DMS applications. Microsoft .NET provides enterprise-grade development capabilities.
- Microsoft SQL ServercoreDatabase platform for Titan DMS. Microsoft SQL Server provides enterprise database management for dealership data.
- Power BIcoreBusiness intelligence integration enabling Titan customers to connect dealership data to Power BI for advanced analytics and reporting.
- BMWcoreBMW network approval for Titan DMS as certified dealer management system for BMW dealerships. Enables seamless integration with BMW systems and processes.
- FordcoreFord dealer network uses Titan DMS. Word-of-mouth recommendations from Ford network indicating integration with Ford dealer systems and processes.
- VolkswagencoreVolkswagen dealerships use Titan DMS as their dealer management system.
- Compatible Automotive (South Africa)regionalSouth Africa regional office operated through Compatible Automotive, providing local implementation and support for South African dealerships.
- Sensus DWC LLC (UAE)regionalMiddle East regional office operated through Sensus DWC LLC in Dubai World Central, providing local implementation and support for Middle East dealerships.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Titan DMS competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
Titan DMS social profiles
Digital presenceTitan DMS compliance and trust
Trust signalCompliance1 record
Titan DMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Titan DMS leadership team
Management profileNumber of profiles
Titan DMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Titan DMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Titan DMS
What does Titan DMS do?
Titan DMS develops and supplies cloud-based dealer management software (DMS) for automotive dealerships and OEMs. The platform integrates sales, service, parts inventory, accounting, CRM, and reporting modules into a single system, with 170+ standard reports, AI-powered service booking, and open API integrations. It is sold as a SaaS subscription with implementation, training, and ongoing support included.
Is Titan DMS a public or private company?
Titan DMS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Titan DMS founded?
Titan DMS was founded in 2005. It employs 51 to 100 people.
Where is Titan DMS based?
Titan DMS is headquartered in Ho Chi Minh City, Vietnam, in the Asia region.
How does Titan DMS make money?
One revenue line is on record: software Subscription/SaaS.
Does Titan DMS have an API?
Yes. Titan DMS provides open APIs that allow users to connect their data to third-party applications as required. The platform offers Titan API Connections as a core solution enabling integration capabilities. Developer documentation is at www.titandms.com/solution/titan-api-connections.
What industry is Titan DMS in?
Titan DMS's product category is Dealer Management Software. Its primary akta.pro industry code is HDAEAFAC, Customer Service, Support & Contact Center CRM, with a secondary code of HDAEALAA, IT Service Management (ITSM) Platforms. Its NAICS code is 541511.