Beth Israel Deaconess Hospital - Milton

What Beth Israel Deaconess Hospital - Milton does

Beth Israel Deaconess Hospital-Milton (BID Milton, legal entity Beth Israel Deaconess Hospital-Milton Inc.) is a non-profit community hospital located at 199 Reedsdale Road in Milton, Massachusetts, approximately 20 minutes from downtown Boston. Founded in 1903 and operating as a member of the Beth Israel Lahey Health (BILH) system, the hospital employs 501-1,000 staff locally and is part of a parent system that collectively employs more than 4,700 physicians and 39,000 employees. The hospital provides a full continuum of acute care services including a 24-hour Emergency Department, same-day/next-day Urgent Care, Primary Care, and specialty services in bariatric surgery, digestive care, heart care, surgery, spine care, and orthopedics. Additional on-site capabilities include the Center for Specialty Care at the main campus and the Lintz Medical Office Building at 100 Highland Street. The hospital is currently undertaking an Emergency Department expansion and has filed for Determination of Need approval to add a CT unit on its main campus.

The underlying technology stack is limited to a HIPAA/HITECH-compliant electronic patient portal (MyBILH Chart) used for scheduling, medical records access, billing, and patient-provider messaging, an interactive online treatment cost calculator covering 300+ shoppable services, and CMS-mandated hospital charge data publication. Patient-facing services also include a Financial Assistance Program covering MassHealth, Commonwealth Care, and Health Safety Net enrollment, plus volunteer programs (adults, juniors, pet therapy) managed through Volgistics software. No proprietary AI/ML systems are disclosed.

The revenue model is service-based: the hospital generates revenue primarily through patient care billed to commercial insurance, Medicare, MassHealth, and self-pay patients, supplemented by charitable donations through the Giving program and gala fundraising. Pricing follows CMS-mandated transparency norms, with gross charges published but actual collections driven by contracted insurance rates and government reimbursement. Distribution is direct-to-patient across in-person hospital visits and the MyBILH Chart self-service portal, with marketing conducted through the hospital website, Instagram, news publications, and community volunteer programs. Certification posture includes HIPAA/HITECH compliance, Joint Commission alignment, and a Leapfrog 'A' Hospital Safety Grade.

Name

Beth Israel Deaconess Hospital - Milton

Legal name

Beth Israel Deaconess Hospital-Milton Inc

Website

https://bidmilton.org

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Beth Israel Deaconess Hospital-Milton is a non-profit community hospital in Milton, MA, part of the Beth Israel Lahey Health system, providing 24/7 emergency, primary, urgent, and specialty care to local residents approximately 20 minutes from downtown Boston.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

Keywords

• Community hospital services
• Emergency medical care
• Primary care services
• Specialty surgical care
• Urgent care treatment

Headquarters

HQ city

Milton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Hospital generates revenue through patient care services including emergency care, inpatient stays, outpatient procedures, diagnostic services, and specialty care. Services are billed to insurance companies, Medicare, MassHealth, and patients directly.
2. Philanthropy and Donations: The hospital accepts charitable donations through its Giving program to support hospital operations, equipment, and patient care improvements.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Beth Israel Deaconess Hospital - Milton is a non-profit community hospital in Milton, Massachusetts, operating as part of the Beth Israel Lahey Health (BILH) system. It delivers acute, primary, specialty, emergency, and urgent care to local residents, supported by an integrated electronic health record (MyBILH Chart) and a network of more than 4,700 system physicians.

Product overview

Beth Israel Deaconess Hospital-Milton is a community hospital offering a comprehensive range of healthcare services organized into core services (Emergency Care, Primary Care, Urgent Care), specialty surgical and medical services (Bariatric Surgery, Digestive Care, Heart Care, Surgery, Spine Care, Orthopedics), and patient support services (MyBILH Chart Patient Portal, Financial Assistance, Price Transparency tools). Additional offerings include volunteer services and Schwartz Rounds for staff emotional support. The hospital is part of the Beth Israel Lahey Health system and provides care to the Milton, MA community approximately 20 minutes from downtown Boston.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care 24/7 emergency department services for patients with acute medical conditions, injuries, and life-threatening events requiring immediate intervention.
• Urgent Care Walk-in care for non-emergency illnesses and minor injuries that require same-day attention but are not life-threatening.
• Primary Care Outpatient primary care physician services providing routine check-ups, preventive care, chronic disease management, and care coordination for adults and families.
• Bariatric and Weight Loss Surgery Specialty surgical program for weight loss procedures and ongoing medical management of obesity and related conditions.
• Digestive Health Services Gastroenterology diagnostics and treatment for conditions of the esophagus, stomach, intestines, liver, and pancreas.
• Heart and Vascular Care Cardiology diagnostics, treatment, and management of cardiovascular disease including heart failure, arrhythmia, and coronary artery disease.
• Spine and Orthopedic Surgery Surgical and non-surgical treatment for disorders of the spine, joints, bones, and musculoskeletal system.
• MyBILH Chart Patient Portal Online patient portal providing secure access to medical records, test results, appointment scheduling, and provider messaging across the Beth Israel Lahey Health system.

Quantifiable outcome

• Achieved 'A' Hospital Safety Grade from The Leapfrog Group
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Six partnerships are on record, tiered minor and core.

• WORK, Inc.minorStrategic or Co-development PartnerDorchester-based nonprofit supporting adults with cognitive difficulties. Partnership allows adults with special needs to volunteer at the hospital to learn hands-on job skills, become more independent, and interact with the local community.
• Milton High School Special Needs DepartmentminorStrategic or Co-development PartnerPartnership with Milton High School allows students with special needs to volunteer at the hospital as part of career exploration and community service programs.
• Norfolk County RSVP (Retired & Senior Volunteer Program)minorStrategic or Co-development PartnerPartnership with Norfolk County RSVP, an organization of volunteers 55+ years of age who strengthen communities through service. Affiliated with National Senior Service Corps and sponsored by Norfolk County Commissioner.
• Caring CaninesminorStrategic or Co-development PartnerPet therapy organization whose therapists and animals visit hospitalized patients as part of the collaborative Pet Therapy Visitation Program.
• Dog B.O.N.E.S.minorStrategic or Co-development PartnerPet therapy training organization whose evaluated, screened, and trained therapy animals visit patients as part of the Pet Therapy Visitation Program.
• Beth Israel Lahey HealthcoreStrategic or Co-development PartnerBID Milton is a member of Beth Israel Lahey Health (BILH), a healthcare system that brings together academic medical centers, teaching hospitals, community and specialty hospitals. More than 4,700 physicians and 39,000 employees share in a mission to expand access to great care and advance science and practice of medicine.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Lahey Hospital & Medical Center: Lahey Hospital & Medical Center in Burlington, MA is BILH's flagship tertiary hospital and a much larger organization than BID Milton. Relevant as a peer because it anchors the same parent system and provides the specialty and academic resources BID Milton's community campus leverages.
• St. Elizabeth's Medical Center: St. Elizabeth's Medical Center in Brighton, MA is a BILH member hospital offering a broader range of tertiary services than BID Milton. It serves as the larger BILH presence in Boston's inner suburbs, partially overlapping BID Milton's catchment.

Direct peers

• Lowell General Hospital: Lowell General Hospital is a community hospital system in Lowell, MA, part of Tufts Medicine. Comparable to BID Milton in scale and general acute-care community-hospital positioning in greater Boston.
• Signature Healthcare Brockton Hospital: Signature Healthcare Brockton Hospital is a community hospital in Brockton, MA, providing emergency, primary, and specialty services to a southern suburban Boston market. Comparable to BID Milton in scale and community-hospital role.
• Mount Auburn Hospital: Mount Auburn Hospital is a community teaching hospital in Cambridge, MA, affiliated with Beth Israel Lahey Health. It offers a similar community-plus-academic mix and serves an inner-suburban Boston population parallel to BID Milton's catchment.
• Beverly Hospital (BILH): Beverly Hospital is a community hospital within the Beth Israel Lahey Health system, operating on shared BILH infrastructure (including MyBILH Chart) and serving North Shore suburban Boston. It is the closest comparable peer since it shares parent, governance, and IT systems with BID Milton.
• South Shore Hospital: South Shore Hospital is a community hospital in Weymouth, MA, operated by South Shore Health. It provides emergency, primary, and specialty care for a suburban Boston market in a similar catchment and service mix to BID Milton, making it a closely comparable community-hospital peer.
• Brigham and Women's Faulkner Hospital: Faulkner Hospital is a community hospital affiliated with Mass General Brigham in Boston's Jamaica Plain neighborhood. It mirrors BID Milton's positioning of a community access point with academic-system specialty resources.
• Anna Jaques Hospital (BILH): Anna Jaques Hospital is a BILH-affiliated community hospital in Newburyport, MA. Comparable to BID Milton as a non-academic community hospital inside the same parent system, sharing clinical, IT, and operational standards.
• Newton-Wellesley Hospital: Newton-Wellesley Hospital is a community hospital affiliated with Mass General Brigham in suburban Boston. Like BID Milton, it blends community access with academic-system specialty depth and serves a comparable suburban Boston demographic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/bidmilton
• Xx.com/BIDMilton

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Beth Israel Deaconess Hospital - Milton