Konvergent

What Konvergent does

Konvergent is a London-headquartered boutique consultancy founded in 2014 by Ben Clark and Jez Etherington that delivers technology-based transformation to C-suite and technology leaders at UK blue-chip organisations. The firm combines business strategy, business design, enterprise and solution architecture, and stakeholder communication into an integrated offering, with deep specialisation in four core corporate function areas: Finance, Operations and Strategy, Technology, and People and Workplace. Named clients include BT, Vodafone, Tesco, Arup, British Library, Channel 4, Kier Group, Just Group, City and Guilds, and Travelex.

Konvergent's service platform rests on a proprietary toolkit of frameworks, playbooks, and templates — including Business Motivation Models, Business Capability Models, Value Streams, Gap and Demand Analysis, Target State Assessments, and Technology Roadmaps — supplemented by a Visual Communications Design Studio launched in 2020 that produces interactive roadmaps, capability models, dashboards, and customer journey maps. The firm pioneered Architecture-as-a-Service (AaaS), an on-demand architecture resourcing model, and operates the world's only dedicated architecture communication studio. Engagements are delivered through three commercial models: time-based consulting, managed services with Statement-of-Work drawdown, and fixed-cost project work, with reported client outcomes including ~1000% ROI on a BT Supplier Management engagement, a 9x ROI on a strategic roadmap programme, and £3-5 million in cost efficiencies from a data and analytics platform focus.

The business is bootstrapped and founder-controlled with no outside investment, growing organically to a multi-million pound revenue base on a headcount of 11-50. Go-to-market is direct enterprise field sales supported by an Insights blog, a Chief Architecture Roundtable community of over 150 active members (running since 2016), and an annual 'Value and Effectiveness of Architecture' survey that drew nearly 3,000 Chief Architect respondents in 2023. Vendor-neutrality, end-to-end capability from boardroom strategy to implementation, and the unique visual communication capability are cited as principal differentiators.

Name

Konvergent

Legal name

Konvergent Ltd

Website

https://konvergent.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Konvergent is a London-based boutique consultancy that delivers technology-led business transformation through business design, enterprise architecture, solution architecture, and stakeholder communication services to UK blue-chip enterprises across Finance, Operations, Technology, and HR functions.

Ownership category

akta.pro rank

Product category

Enterprise Architecture Consulting

NAICS

Management Consulting Services (54161), Administrative Management and General Management Consulting Services (541611), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital & Technology Transformation Consulting (BPAHACAH)

akta.pro secondary industries

Change Management & Transformation Consulting (BPAHAGAC), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• Enterprise architecture consulting
• Business transformation services
• Architecture as a service
• Visual stakeholder communication
• Business capability modelling

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure

Revenue model

1. Consulting Services: Time-based consultancy engagements where Konvergent consultants work alongside client senior management teams to establish and deliver strategic outcomes. Revenue is generated through daily/time-based billing of consultant resources.
2. Managed Services: Flexible expertise and resource provided on an on-demand basis to enhance client team capabilities. Clients allocate a fixed sum from which individual Statements of Work (SoWs) draw down. Provides flexibility without costly permanent recruitment overheads.
3. Project Engagements: Fixed-cost expertise and support to deliver defined outcomes through guiding design and delivery of major client projects. Revenue is recognised upon delivery of agreed project milestones.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Konvergent delivers technology-based transformation consulting combining business design, enterprise architecture, solution architecture, and stakeholder communication to help blue-chip clients define future business vision, design implementable blueprints, and guide delivery of major transformation programmes. It supplements consulting with a Visual Communications Design Studio that produces interactive roadmaps, business capability models, capability dashboards, and customer journey maps, and pioneered Architecture-as-a-Service (AaaS) for flexible on-demand architecture resourcing.

Product overview

Konvergent is a technology-based transformation consulting company offering a unified portfolio of architecture and business design services. The core offerings include four main consulting services—Business Design, Enterprise Architecture, Solution Architecture, and Stakeholder Communication—supplemented by a Visual Communications Design Studio producing interactive visual deliverables including Interactive Roadmaps, Business Capability Models, Interactive Capability Dashboards, and Customer Journey Maps. Services are delivered through flexible engagement models including Consultants (time-based), Managed Services (on-demand resource), and Project (fixed-cost delivery). The company pioneered Architecture-as-a-Service (AaaS), providing architecture expertise on demand. All services support core corporate function areas: Finance, Operations & Strategy, Technology, and People & Workplace.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Design Consulting service combining business strategy, business architecture, and human-centric design to help enterprise clients define their future business vision and identify the optimal technology ecosystem to achieve strategic goals.
• Enterprise Architecture Consulting service translating organisational vision for change into implementable blueprints, providing a portfolio of playbooks, templates, and methodologies for consistent enterprise architecture delivery across business functions.
• Solution Architecture Project-focused architecture service guiding solution implementation from design to delivery, providing engineering and product teams with delivery assurance, complexity reduction, and acceleration support.
• Stakeholder Communication Visual communication service making business capability models, strategic plans, and customer journeys compelling for non-technical audiences through visual tools and interactive presentations.
• Architecture-as-a-Service (AaaS) Flexible on-demand architecture expertise model pioneered by Konvergent, providing experienced resource and services to support client architecture teams exactly when needed, with added-value service assurance, accelerators, and stakeholder communication support.
• Managed Services Flexible expertise and resource engagement model enhancing team capabilities for major projects without costly recruitment overhead, providing experienced consultants and specialists on-demand under a drawdown model.
• Architecture Communication Studio World's only architecture communication studio producing interactive visual outputs including interactive roadmaps, business capability models, customer journey maps, and executive dashboards for stakeholder engagement.
• Finance Transformation Consulting Specialized consulting helping senior finance teams create reporting transformation, develop agile comprehensive reporting, and streamline finance capabilities for growth.
• Operations & Strategy Consulting Specialized consulting driving operational excellence, developing robust supply chains, streamlining processes, and improving employee experience for operations leaders including COOs.
• Technology Consulting Specialized consulting supporting technology teams and CIOs to align their technology ecosystem with the future vision of the organisation and build enterprise architecture capability.
• People & Workplace Consulting Specialized consulting helping HR leaders and senior management place human resources at the centre of organisational strategy and improve employee experience through people technology.

Quantifiable outcome

• BT Supply Chain programme achieved ~1000% ROI on incremental cost using Business Capability approach (PACE layering), attributing 5% cost saving in development cost to the approach
• +6 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor.

• EcologiminorOthersKonvergent is registered with Ecologi, a carbon offsetting and reforestation platform. As of February 2022, the company had offset over 120 tonnes of CO2 in seven months through wind farm projects in India, Thailand, and Bulgaria, and had planted 1,690 trees as part of its eKovergent forest initiative.
• Tech Talent Charter (TTC)minorOthersKonvergent is a signatory of the Tech Talent Charter, an employer-led initiative supported by the UK Digital Strategy to encourage greater inclusion and diversity in the UK tech workforce. This supports Konvergent's commitment to diversity and inclusion both as an employer and service provider.
• RPC (Reynolds Porter Chamberlain)minorOthersRPC, a law firm, co-hosted a Konvergent roundtable event titled 'Contracting for Success' with David Cran and Mark Crichard bringing a legal/contracting perspective to technology issues faced by attendees.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Capco: Global technology and management consultancy focused on financial services and energy transformation, with strong enterprise architecture and business design capabilities. Comparable in its enterprise transformation delivery model and function-specific (Finance, Risk, Operations) go-to-market.
• Baringa Partners: UK-headquartered independent consultancy specialising in energy, financial services and technology transformation. Comparable as a partner-led UK consulting firm offering business and technology advisory to similar enterprise buyer profiles.
• Elixirr International: London-headquartered challenger consulting firm (AIM-listed) offering strategy, digital transformation and technology consulting to enterprise clients. Comparable as a UK boutique consultancy with similar GTM targeting C-suite and technology leaders in mid-to-large enterprises.
• Moorhouse Consulting: UK-based boutique transformation consultancy of comparable size (~150-200 people), focused on business change, programme delivery and operating model transformation. Directly comparable as a similar-sized UK challenger consultancy competing for the same blue-chip enterprise transformation mandates.
• Slalom Consulting: Global business and technology consulting firm focused on transformation, with strong enterprise architecture and business design practices. Comparable in mid-market to enterprise transformation delivery model and emphasis on local, senior-led consulting teams.
• Thoughtworks: Global technology consultancy focused on software-driven business transformation, enterprise architecture and digital strategy. Comparable in its emphasis on architecture-as-a-service style delivery and blending strategy with engineering for enterprise clients.

Broad incumbents

• PA Consulting: Large UK-headquartered consulting firm operating across strategy, technology and innovation. Comparable as a UK-based consultancy serving enterprise clients on transformation mandates, but significantly larger and broader in scope than Konvergent.
• Accenture Strategy & Consulting: Global professional services firm with a large enterprise architecture and business transformation practice serving FTSE 100 and global enterprises. Comparable as an incumbent competing for the same enterprise architecture and transformation budgets, though vastly larger and offering full-stack delivery.

Regional players

• Engine Transformation: UK-based group of specialist consultancies providing digital transformation, customer experience and technology services. Comparable in its UK focus and enterprise client base, though broader across marketing services as well.

Others

• Infosys Consulting: Global consulting arm of Infosys delivering enterprise transformation, with strong enterprise architecture and business process practices. Comparable as an enterprise architecture and transformation provider, but operating at much larger scale with offshore delivery economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/konvergent-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konvergent