UKTelehealthcare

What UKTelehealthcare does

UKTelehealthcare is an independent, impartial membership organisation founded in 2005 that operates as the UK's central professional hub for Telecare, Telehealth, and Technology Enabled Care Services (TECS) professionals. The organisation connects over 250 member organisations — spanning district, unitary, London and county councils, NHS trusts, housing associations and Registered Social Landlords, private care providers, and technology suppliers — through tiered annual memberships priced from £275 to £1,500+ per year. Its core platform offerings are three peer-to-peer expert forums (General, All IP, Technical), a no-commercial-bias business directory of providers and suppliers, an events and webinar programme, and educational content hubs explaining telecare, telehealth and TECS technologies. UKTelehealthcare does not develop or sell its own hardware or software products; its role is purely as an information and network intermediary.

The organisation plays a coordinating role in the UK's analogue-to-digital phone switchover ahead of the January 2027 PSTN retirement deadline, publishing readiness tools, hosting trial data (including a Virgin Media O2 Cardiff pilot), and contributing to the joint DHSC/DSIT Telecare National Action Plan. It maintains strategic relationships with UK regulators (DHSC, DSIT, Ofcom), major network operators (Openreach, BT Group, Virgin Media O2), and sector bodies (TSA, techUK). UKTelehealthcare operates with a small core team of 1–10 employees led by Managing Director Ross Barrie, who is also CEO of the Andor Holding Group, the parent affiliate whose portfolio spans Andor Cards, bookkeeping, wills and estate planning, and international care services. Revenue is generated entirely from annual membership subscriptions invoiced in advance, with bank transfer and card payment supported; distribution is direct, with no resellers or channel partners.

Name

UKTelehealthcare

Legal name

UK Tele Healthcare

Website

https://uktelehealthcare.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

UKTelehealthcare is an independent UK membership organisation founded in 2005 that connects over 250 Telecare, Telehealth and TECS professionals — including councils, housing associations, NHS trusts, private providers and suppliers — through forums, a directory, events and digital switchover guidance.

Ownership category

akta.pro rank

Product category

Membership Services for Technology Enabled Care

NAICS

Other Individual and Family Services (62419)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Technology enabled care
• Telecare membership services
• Telehealth professional network
• Digital switchover guidance
• TECS sector coordination

Headquarters

HQ city

Ryde

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Annual Membership Fees: UKTelehealthcare generates revenue through annual membership fees structured by organization type. Tiers range from £275/year + VAT for District/Borough Councils to £1,500/year + VAT for Private Providers. County Councils pay from £825/year, Unitary Authorities/London Boroughs from £550/year, and Consultancy Services from £525/year. Memberships run for 12 months and are invoiced annually in advance, with bank transfer and card payment both supported.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

UKTelehealthcare is an independent, impartial membership organization serving Telecare, Telehealth and Technology Enabled Care Services (TECS) professionals in the UK. It sells tiered annual memberships that grant access to peer-to-peer forums (General, All IP, Technical), a business directory, events and webinars, and digital switchover guidance and resources. The organization itself does not develop or sell telecare hardware or software; it operates as a coordinating hub connecting local authorities, NHS trusts, housing associations, private care providers, and technology suppliers across the sector.

Product overview

UKTelehealthcare is a membership organization offering a platform of interconnected services for the Technology Enabled Care Services (TECS) sector. Its core offerings consist of: membership tiers (Local Provider, Support Member/Supplier, Individual) providing access to three peer-to-peer forums (General, All IP, Technical); a business directory of TEC providers and suppliers; events and webinars covering topics like digital switchover, falls prevention, and care sector efficiency; and comprehensive educational hubs explaining Telecare, Telehealth, and TECS technologies. The organization also provides digital switchover guidance and resources to help the sector prepare for the January 2027 PSTN transition. UKTelehealthcare does not develop or sell its own hardware or software products; instead, it serves as an independent, impartial hub connecting commissioners, providers, suppliers, and carers across the UK TEC sector.

Differentiator

Problem solved

Functional benefit

Products and services

• UKTelehealthcare Membership Tiered annual membership of UKTelehealthcare for telecare, telehealth and TECS professionals, service providers, commissioners, housing associations, suppliers, and related organisations. Includes access to peer-to-peer forums, business directory listings, events and webinars, digital switchover guidance and sector news. Tiered pricing from £275/year for district/borough councils up to £1,500+/year for private providers.
• Members' Forums Three member-only peer-to-peer forums (General, All IP for digital switchover, and Technical) where TEC sector practitioners post questions, share knowledge and receive answers from real professionals.
• Business Directory Online directory of local and national telecare and telehealth service providers and technology suppliers, independently listed with no commercial bias. Used by commissioners to find providers and by suppliers to gain visibility.
• Events & Webinars Live and virtual TEC sector events including conferences (e.g. Ageing in Place: Smart Home Adaptations Conference July 2026), workshops, MarketPlace events and webinars, with archived recordings available to members. Covers digital switchover briefings, falls prevention, care sector savings, rural care delivery and more.
• Digital Switchover Resources Curated digital switchover guidance and readiness resources covering the UK PSTN-to-IP retirement affecting telecare devices by January 2027. Includes trial data, the joint DHSC/DSIT Telecare National Action Plan, regulator and network operator updates, and access to the All IP forum.

Quantifiable outcome

• Over 250 member organisations connected through the network
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered featured partner, minor and core.

• CareLink Systemsfeatured partnerOthersCareLink Systems is listed as a featured partner on UKTelehealthcare's website, alongside other partners. Their logo appears in the partner section of the website alongside other TEC sector organisations.
• Colligo Labsfeatured partnerOthersColligo Labs is a UK-based company offering tracking outcomes and monetising value solutions for TEC. They are featured as a partner on UKTelehealthcare's website and appear in the Featured Partner section on the homepage. They focus on economic evaluation helping decision-makers demonstrate ROI of public investment in TEC.
• Creating Betterfeatured partnerOthersCreating Better is an independent advisory consultancy listed as a featured partner, helping care providers, housing associations, and local authorities navigate the sensor and TEC landscape.
• Projectionalfeatured partnerOthersProjectional is listed as a featured partner — a people-centric change partner helping organisations move forward with greater clarity, confidence, and momentum.
• SafeHome TechnologiesminorOthersSafeHome Technologies appears in the partner section of UKTelehealthcare's website alongside other sector organisations. Full details available to members only.
• AssureLivingminorOthersAssureLiving appears in the partner directory listing on UKTelehealthcare's website. Full details available to members only.
• BrightDay MonitoringminorOthersBrightDay Monitoring is listed in UKTelehealthcare's partner ecosystem. Full listing details available to members only.
• Guardian TelecareminorOthersGuardian Telecare appears in UKTelehealthcare's partner ecosystem. Full listing details available to members only.
• Lifeline ConnectminorOthersLifeline Connect is listed in UKTelehealthcare's partner ecosystem. Full listing details available to members only.
• MediAlert UKminorOthersMediAlert UK appears in UKTelehealthcare's partner ecosystem. Full listing details available to members only.
• Nexus Care TechminorOthersNexus Care Tech is listed in UKTelehealthcare's partner ecosystem. Full listing details available to members only.
• Department of Health and Social Care (DHSC)coreStrategic or Co-development PartnerDHSC has published the joint Telecare National Action Plan alongside DSIT (Department of Science, Innovation and Technology) to protect telecare users during the digital phone switchover. UKTelehealthcare has had the opportunity to input into this important document on behalf of members and the wider TEC industry, and continues to engage and support this work.
• Department for Science, Innovation and Technology (DSIT)coreStrategic or Co-development PartnerDSIT co-published the Telecare National Action Plan with DHSC to protect telecare users through the digital phone switchover. UKTelehealthcare has engaged with DSIT as a key sector stakeholder in the All IP transition.
• OfcomcoreStrategic or Co-development PartnerOfcom has been engaged with UKTelehealthcare and the wider telecare sector regarding the All IP transition, 2G/3G switch-off, and protecting vulnerable telecare users. Ofcom's Project Director for 2G/3G switch off has communicated directly with the sector through UKTelehealthcare's channels, and Ofcom participated in the All IP Working Group alongside Openreach, OTA, NICC, BSG and Virgin Media.
• OpenreachcoreStrategic or Co-development PartnerOpenreach, as the network infrastructure provider for most telephone companies in the UK, has been a key partner in UKTelehealthcare's All IP Working Group. Openreach's Industry Engagement Manager (John Livermore) has communicated regularly with UKTelehealthcare members through newsletters, webinars, and the website, sharing stop-sell exchange lists, trial data, and migration guidance for the digital switchover.
• BT Group / BT ConsumercoreStrategic or Co-development PartnerBT Consumer has partnered with UKTelehealthcare on All IP webinars, Digital Voice briefings, and trial coordination. BT's Device Partnerships team has engaged with the sector through UKTelehealthcare to identify telecare users ahead of digital migrations, sharing resources and hosting digital services test labs for equipment testing.
• Virgin Media O2coreStrategic or Co-development PartnerVirgin Media O2 has partnered with UKTelehealthcare to run a digital switchover telecare trial in Cardiff with Telecare Cardiff and the TSA, including engineer training on telecare equipment. VM O2's Digital Voice team has engaged through UKTelehealthcare to share switchover information and develop data-sharing agreements with telecare providers.
• Technology Services Association (TSA)coreStrategic or Co-development PartnerTSA, the industry body for technology enabled care, has partnered with UKTelehealthcare on All IP Working Groups, trial coordination, and sector engagement. TSA participated in the joint DHSC/DSIT Telecare National Action Plan process and collaborates on MarketPlace events and digital switchover initiatives.
• techUKminorStrategic or Co-development PartnertechUK has partnered with UKTelehealthcare on events including a 'Digital Phone Switchover – Preparing Local Authorities' webinar. techUK represents the UK's technology trade association and has been active in the All IP Working Group.
• Andor Holding GroupcoreOthersAndor Holding Group is the parent organisation of UKTelehealthcare. Ross Barrie serves as Managing Director of UK Telehealthcare and CEO of the Andor Holding Group, which spans businesses including Andor Cards (prepaid card solutions), bookkeeping and direct payments support, wills and estate planning, and international care services. Lee Thompson and Rebecca Laing are also employees of Andor Holding Group supporting UKTelehealthcare.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• techUK: The UK's broader technology trade association, with whom UKTelehealthcare partners on All IP webinars. Comparable as a B2B membership organisation for technology suppliers and commissioners, but techUK covers the entire UK tech industry rather than specialising in TEC.
• Care England: The largest representative body for independent social care providers in England. Comparable as a B2B membership organisation representing care providers — many of whom overlap with UKTelehealthcare's private-provider member base — but with a broader care-services (not TEC-specific) remit.
• NHS Confederation: The membership body for the whole NHS system, representing commissioners, trusts, and integrated care boards. Comparable as a B2B membership and advocacy organisation for UK healthcare commissioners — many of whom are UKTelehealthcare members — but operating at vastly greater scale and with a broader policy remit.
• Homecare Association: The UK membership body for homecare providers, including many organisations that deliver telecare services. Comparable as a membership organisation supporting care-sector providers with guidance, events, and policy advocacy, but with a homecare (rather than technology) primary focus.
• National Care Forum (NCF): A membership organisation for not-for-profit social care providers in the UK. Comparable as a B2B membership body serving care-sector organisations with policy advocacy and events, with overlap in private and not-for-profit provider audiences that UKTelehealthcare also serves.

Regional players

• American Telemedicine Association (ATA): The leading US membership organisation for telehealth professionals, providing advocacy, education, and events. Functionally comparable to UKTelehealthcare as a membership body for telehealth/telecare professionals with government engagement and standards activity, but operating in the US market rather than the UK.
• European Health Management Association (EHMA): A Brussels-based membership association for health management organisations, professionals, and policymakers across Europe. Comparable as a B2B membership network for healthcare decision-makers with events and policy engagement, but with a pan-European rather than UK-TEC focus.

Others

• Alzheimer's Society: A major UK charity supporting people affected by dementia, a core user population for telecare and TEC services. Comparable as a UK organisation engaging with the same vulnerable end-user base and stakeholder network (local authorities, housing associations, NHS), though operating as a charity rather than a trade membership body.

Direct peers

• Technology Services Association (TSA): The UK's industry and standards body for technology enabled care, with whom UKTelehealthcare already partners on the All IP Working Group, trial coordination, and MarketPlace events. TSA is the closest direct peer — both organisations serve overlapping TEC professional audiences with membership, events, and sector advocacy, though TSA has greater standards-setting authority and likely more resources.

Emerging players

• Digital Health: A UK digital health news, community, and events organisation serving NHS, supplier, and clinical audiences. Comparable to UKTelehealthcare in operating a B2B community and content platform for digital-health professionals, but with broader digital-health (rather than TEC-specific) coverage and a more media-led model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/londontelecare
• LinkedInlinkedin.com/company/uktelehealthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UKTelehealthcare