iGovTT

Government Digital Services / Digital Public Infrastructureigovtt.tt

Company typePrivate
Founded2009
HeadquartersBelmont, Trinidad & Tobago
Headcount101–250
GTM typeB2B
OfferingSoftware

What iGovTT does

iGovTT (The National Information and Communication Technology Company Limited) is a state-owned enterprise of the Government of Trinidad and Tobago, established in 2009 and headquartered at Lord Harris Court, 52 Pembroke Street, Port of Spain. The company operates as the national ICT utility, providing design, procurement, project management, implementation, and maintenance of ICT solutions for government ministries, divisions, and agencies, with an employee base of 101-250. Its mission centers on enabling the nation's digital evolution and reducing paper-based public sector processes through digital public infrastructure (DPI) built on modular, reusable building blocks.

The product portfolio operates as a platform-plus-modules architecture. Core platforms include ttconnect (multi-channel citizen access via service centres, express buses, kiosks, hotline, and online portals), VerifyTT (digital credentials with cryptographically signed documents in mobile wallets), GovPayTT (online payment platform handling 250,000+ transactions annually), EmployTT (government contract recruitment platform with RESTful API for HR system integration), eAppointment (national appointment system managing 667,285 appointments), and Anansi (AI-powered national digital assistant launched in 2025 connecting 32 government MDAs). Transactional products such as the Online Driver's Permit Renewal System (ODPRS), E-Application Platform for CSME Skills Certificates, and the Cybersecurity Investment Tax Allowance (CITA) Management System demonstrate the modular DPI approach by combining shared components (GovPayTT, national appointment system) with ministry-specific workflows. Underlying technology includes UI/UX design, solution architecture, quality assurance, data engineering, and agile development, with telemetry via Google Analytics, Microsoft Clarity, and the ELK Stack.

The business model is government budget allocation rather than commercial revenue generation. iGovTT's sole end-customer is the Government of Trinidad and Tobago and its MDAs, with pricing operating on inter-ministerial service agreements and direct fiscal allocation from the Ministry of Public Administration and Artificial Intelligence. Go-to-market is largely mandated: ministries require iGovTT's services for DPI delivery, though iGovTT also engages private sector businesses through the CITA cybersecurity tax credit administration and supports CARICOM regional services (CSME Skills Certificates, Right of Establishment). Distribution combines physical (seven ttconnect Service Centres, Express Buses, Kiosks) and digital channels (self-serve online platforms, AI chatbot, toll-free hotline 800-TTCN). Revenue is not publicly disclosed, though GovPayTT has processed $33.1 million in cumulative online government service orders.

iGovTT firmographics

Firmographics

Name: iGovTT
Legal name: The National Information and Communication Technology Company Limited
Website: https://igovtt.tt
Company type: Private
Founded year: 2009
Operating status: Operating
Headcount range: 101–250 employees
Ownership category
akta.pro rank

iGovTT industry classification

Industry

Product category: Government Digital Services / Digital Public Infrastructure
NAICS: Computer Systems Design Services (541512)
SIC: Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
akta.pro primary industry: Application Maintenance & Support (AMS) (BPAEAFAC)
akta.pro secondary industries: Identity Governance & Administration (IGA) (BPAMAEAC), Identity Governance & Administration (IGA) (HDADAAAB)

Keywords

Government digital services
Digital public infrastructure
E-government solutions
Public sector software
Digital credentials platform

Where iGovTT is headquartered

Location

Headquarters

HQ city: Belmont
HQ country: Trinidad & Tobago
HQ region: Latin America

Offices1 record

Markets served

iGovTT business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	CITA Tax Allowance Program

Distribution channels5 records

Marketing channels6 records

iGovTT product offering

Product offering

Core offering

iGovTT (The National Information and Communication Technology Company Limited) is a state-owned enterprise that designs, procures, implements, and maintains ICT solutions for the Government of Trinidad and Tobago. It delivers Digital Public Infrastructure (DPI) platforms including ttconnect (multi-channel citizen access portal), VerifyTT (digital credentials), GovPayTT (online payments), EmployTT (government recruitment), Anansi (AI digital assistant), eAppointment (scheduling), and the Online Driver's Permit Renewal System. It also operates the Cybersecurity Investment Tax Allowance (CITA) Management System and runs an in-house Software Development Unit.

Product overview

iGovTT (The National Information and Communication Technology Company of Trinidad and Tobago) is a state-owned enterprise providing ICT solutions for public sector digital transformation. The product portfolio operates as a platform-plus-modules architecture built on Digital Public Infrastructure (DPI) principles, emphasizing modular, reusable components. Core products include ttconnect (multi-channel government services portal), VerifyTT (digital credentials platform with mobile wallet), GovPayTT (online payments handling 250,000+ transactions), EmployTT (government recruitment with API integration), Anansi (AI-powered national digital assistant), eAppointment (national appointment system), and the Online Driver's Permit Renewal System (ODPRS). Supporting services include the Cybersecurity Investment Tax Allowance Management System, Software Development Unit, and ttGovChat live chat. Products leverage shared infrastructure including the national appointment system and GovPayTT, demonstrating interoperability through DPI building blocks.

Differentiator

Problem solved

Functional benefit

Brands

VerifyTT: National digital credentials platform enabling secure issuance, storage, and verification of digital credentials including academic degrees, diplomas, and certificates in a mobile wallet.
ttconnect
EmployTT
GovPayTT
eAppointment
Anansi

Products and services

ttconnect Multi-channel government services portal providing the public of Trinidad and Tobago with convenient access to government information, services, and programmes through physical service centres, mobile units, kiosks, hotline, chatbot, and live online support agents.
VerifyTT National digital credentials platform developed by iGovTT that enables citizens to store and share official documents digitally from a mobile wallet, allowing educational institutions and other issuers to issue cryptographically signed, verifiable credentials.
GovPayTT Online payment platform for ordering government services, functioning as a Digital Payments building block within Trinidad and Tobago's digital public infrastructure and handling 250,000+ transactions annually.
EmployTT Government contract employment platform launched in 2020 providing a seamless job application process, efficient candidate shortlisting, and a centralised repository for all public-sector vacancy applications, with a RESTful API for ministry HR system integration.
Anansi AI-powered national digital assistant connecting the knowledge of 32 government ministries, departments, and agencies into one intelligent platform, using natural language processing to deliver instant 24/7 answers to citizen queries with escalation to human ttconnect agents for complex cases.
Online Driver's Permit Renewal System (ODPRS) Fully online Driver's Permit Renewal System launched in April 2025 that enables citizens to apply, upload required documents, receive staff validation, pay by credit or debit card, and schedule permit pickup or delivery entirely online without paper forms.
Cybersecurity Investment Tax Allowance (CITA) Management System Online platform that allows businesses to submit proof of cybersecurity purchases for validation by iGovTT, enabling them to receive certificates and claim Cybersecurity Investment Tax Allowance tax credits of up to $500,000 from the Inland Revenue Division of the Ministry of Finance.
eAppointment National appointment scheduling system for government services, debuted in 2020 and used to manage hundreds of thousands of appointments for citizens accessing government services.
Software Development Unit Services In-house Software Development Unit services delivered by iGovTT for government ministries and state agencies, spanning UI/UX Design, Solution Architecture, Quality Assurance, Data Engineering, and Agile Development from concept to deployment.

Quantifiable outcome

GovPayTT has generated $33.1 million in revenue from online government service orders
+4 more outcomes

Companies that use iGovTT

Customer profile

Named customers6 records

Segments4 records

Ideal customer profiles4 records

iGovTT technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

iGovTT partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core and minor.

Eight Tertiary Education InstitutionscoreStrategic or Co-development Partner · 22 April 2026Eight tertiary education institutions partnered with iGovTT to launch VerifyTT, enabling them to issue cryptographically signed, verifiable degree, diploma and certificate credentials directly to job seekers through the platform. This partnership represents the foundational use case for digital credentials in T&T.
India's Centre for Digital Public InfrastructurecoreTechnology or Integration · 22 April 2026India's Centre for Digital Public Infrastructure supported Trinidad and Tobago in launching the VerifyTT platform as part of the nation's digital public infrastructure push. This partnership brings international DPI expertise to T&T's digital transformation.
Ministry of Works and Transport (MOWT)coreStrategic or Co-development PartnerPartnership between MOWT and iGovTT to develop the Online Driver's Permit Renewal System (ODPRS), the Caribbean's first completely online driver permit renewal process. iGovTT provided key technical components and integrated existing DPI components.
TTPostminorImplementation/ SI/ Consulting PartnerTTPost collaborated with MOWT and iGovTT on the Online Driver's Permit Renewal System (ODPRS) to enable delivery of license documents to citizens' homes.
Ministry of Foreign and CARICOM Affairs (MFCA)coreStrategic or Co-development PartneriGovTT worked closely with MFCA's CSME Unit to develop an innovative E-Application platform for CSME Skills Certificates and Right of Establishment, making the application process paperless and accessible to members of the diaspora worldwide.
Ministry of National SecuritycoreStrategic or Co-development PartneriGovTT conducted a three-day Developer Advisory Services Seminar with the Ministry of National Security, including representatives from Trinidad and Tobago Defence Force, Police Service, Coast Guard, and Forensics Science Centre. The engagement focused on software development approaches, QA practices, telemetry, and modern architecture.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

iGovTT competitors and assessment

Company assessment

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

iGovTT compliance and trust

Trust signal

Compliance1 record

iGovTT financial estimates

Financial estimate

Revenue estimate

Valuation estimate

iGovTT leadership team

Management profile

Number of profiles

Profiles8 records

iGovTT funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

iGovTT M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iGovTT

What does iGovTT do?

Is iGovTT a public or private company?

iGovTT is a private company. It is classified as state government owned and is currently operating.

When was iGovTT founded?

iGovTT was founded in 2009. It employs 101 to 250 people.

Where is iGovTT based?

iGovTT is headquartered in Belmont, Trinidad & Tobago, in the Latin America region.

Does iGovTT have an API?

Yes. The EmployTT API is a RESTful integration tool that enables ministries to extend EmployTT services into their own HR systems, allowing seamless automation of data movement from EmployTT to ministry HR systems. It supports retrieval of job details and applicant information, reducing manual transcription and time-to-hire. The API powers the broader EmployTT recruitment platform which had 528 job posts and 10,759 applicants in 2023.

What industry is iGovTT in?

iGovTT's product category is Government Digital Services / Digital Public Infrastructure. Its primary akta.pro industry code is BPAEAFAC, Application Maintenance & Support (AMS), with a secondary code of BPAMAEAC, Identity Governance & Administration (IGA). Its NAICS code is 541512 and its SIC code is 7373.