What RBRO Solutions does

RBRO Solutions Inc. is a Canadian-headquartered software and services company specializing exclusively in solutions for the iManage Work document management system (DMS). Founded in 2003 and operating as a Premier iManage Partner since inception, the company serves law firms, corporate legal departments, and financial institutions globally, with offices in Canada (Markham/Toronto), the United States (New York), and the United Kingdom (London). RBRO is a member of CORA Legal Group, a division of Jonas Software, operating under a permanent-hold ownership structure. The company reports over 400,000 business users served and 700+ iManage engagements delivered over its 20+ year history.

The company's product portfolio is delivered on its proprietary Nucleus cloud platform and organized into four solution categories: Content Management (Link2DMS, Import, Export, Easy Import), Backup/High Availability (Cloud Cache, Transport AC, HAVEN), Efficiency (Transfer, Link Interceptor), and Provisioning & Administration (Workspace Management, Assistant, Easy ID). These tools address workspace generation, bulk import/export of documents, secure cloud backup, cross-library data movement, and administrative delegation, designed to extend and operationalize the iManage DMS rather than replace it. The Nucleus platform is offered as a cloud-delivered service, transitioning the portfolio from on-premise to subscription deployment. Integration partnerships extend the offering into Microsoft Word (Easy ID), Microsoft Windows file system (Easy Import), K2 workflow automation, and DocuSign.

RBRO generates revenue through a combination of recurring software licensing and subscriptions for its Nucleus-delivered tools, plus professional services for iManage implementations, cloud migrations, upgrades, and custom integrations, and training and enhanced support engagements. Pricing is quote-based and not publicly disclosed, reflecting an enterprise field sales motion targeting law firms and corporate legal departments. Go-to-market is executed through direct sales (Director of Sales and Marketing, Strategic Account Executives, Head of Sales - EMEA), the iManage partnership channel, regional channel partners such as Office Information Australia in APAC, and major industry event sponsorships (ILTACON, iManage ConnectLive). The customer base is dominated by law firms of varying sizes, with supporting cases in financial services and other professional services verticals.

Name

RBRO Solutions

Legal name

RBRO Solutions Inc.

Website

https://rbrosolutions.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

RBRO Solutions Inc. is a Canadian software and services company that builds proprietary cloud-delivered tools exclusively for the iManage Work document management system, serving law firms, corporate legal departments, and financial institutions globally since 2003.

Ownership category

akta.pro rank

Product category

Legal Document Management Software (iManage ecosystem)

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Software Publishers (513210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

akta.pro secondary industries

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

Keywords

• IManage document management
• DMS efficiency software
• Cloud migration services
• Legal technology solutions
• Document management integration

Headquarters

HQ city

Pickering

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses/Subscriptions: Revenue from proprietary DMS efficiency tools delivered on the Nucleus platform, including Link2DMS, Workspace Management, Cloud Cache, Assistant, Import, Export, Transfer, Transport AC, Link Interceptor, Easy Import, and Easy ID
2. Professional Services: iManage Professional Services including implementations, cloud migrations, upgrades, custom integrations, and ongoing support to help organizations maximize their iManage investment
3. Training Services: Training programs for business users, technical administrators, and train-the-trainer programs for document management solutions
4. Enhanced Support: Expert consulting services for performance enhancements, process refinement, and seamless integrations within the iManage environment

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

RBRO Solutions develops and sells a proprietary suite of iManage Work efficiency tools (Link2DMS, Workspace Management, Cloud Cache, Assistant, Import, Export, Transfer, Transport AC, Link Interceptor, Easy Import, Easy ID) delivered on its Nucleus cloud platform, targeting law firms, corporate legal departments, and financial institutions. The company monetizes these tools through software subscriptions/licenses and complements them with iManage-specific professional services (implementations, cloud migrations, upgrades, custom integrations) and ongoing enhanced support and training.

Product overview

RBRO Solutions is a Certified Global iManage Partner specializing exclusively in solutions that enhance the iManage document management system (DMS). The company offers a unified portfolio of DMS efficiency tools delivered on its proprietary Nucleus cloud platform. The product suite is organized into four solution categories: Content Management (Link2DMS, Import, Export, Easy Import), Backup/High Availability (Cloud Cache, Transport AC, HAVEN), Efficiency (Transfer, Link Interceptor), and Provisioning & Administration (Workspace Management, Assistant, Easy ID). Products like Cloud Cache serve as the foundation, enabling capabilities like offline document access (Haven), data reporting (Analytics), and large-scale search, while tools like Link2DMS integrate non-iManage applications with the DMS. All products are designed to streamline document management workflows for law firms, corporate legal departments, and financial institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Link2DMS Software tool that integrates non-integrated applications with iManage Work, enabling easy saving, opening, and e-filing of essential files across various formats; targeted at law firms, corporate legal departments, and financial institutions using iManage.
• Workspace Management Software product that streamlines the creation and control of iManage Work workspaces, ensuring consistency with templates through an intuitive visual interface; targeted at iManage administrators and legal IT teams.
• Cloud Cache Cloud-based backup product that keeps a live backup of iManage data in a secure secondary cloud and unlocks capabilities such as offline document access, advanced data reporting and visualization (Analytics), and large-scale search integrated with Export, Transfer, and Assistant tools.
• Assistant Software product that enables administrative staff to perform end-user support tasks, locate content, and execute operations across iManage libraries without requiring NRTAdmin access.
• Import Software tool that streamlines bulk importing of Windows files into iManage by targeting workspaces with profile data, automating the process to ensure smooth transitions for attorneys with minimal disruptions.
• Export Software tool that exports documents and workspace structures from iManage to any Windows location with customizable options, automating the export process to save time and reduce workload for support teams.
• Transfer Software tool that moves content within or across iManage Work libraries while maintaining data integrity, profile, and security, offering Admin Transfer for mass/ad-hoc movement and Quick Transfer for end-user content movement with permission validation.
• Transport AC (Auxiliary Cache) Software product that securely backs up iManage content with encrypted protection, keeping content updated and accessible for recovery, integration, and reporting, with both on-premise and cloud-based repository options.
• Link Interceptor Software product that ensures seamless access to content via existing links even after content has moved between libraries, servers, or different DMS providers.
• Easy Import Software tool that allows users to move or copy files from Windows directly into iManage Work via a simple right-click, with automatic metadata application to the destination workspace.
• Easy ID Software product that customizes document identification tags in Microsoft Word for files saved to iManage Work, ensuring organization-wide standardization of tags in headers, footers, or body text.
• HAVEN Cloud service providing rapid offline access to iManage content in case of significant events (e.g., DMS outage) preventing users from accessing their work product through normal means; positioned as a high-availability/offline-access module of Cloud Cache.
• Nucleus Platform Proprietary cloud-based platform from RBRO that delivers its suite of DMS efficiency tools as a cloud service, providing agility of cloud deployment alongside the reliability expected from RBRO.
• iManage Professional Services Project-based services for iManage implementations, cloud migrations, upgrades, custom integrations, and ongoing support, helping organizations maximize their iManage investment; delivered by RBRO's certified consultants.
• Training Services Structured training programs for business users, technical administrators, and train-the-trainer cohorts on iManage Work and related document management solutions, including hand-on assistance and clear presentation.
• Enhanced Support Expert managed-services support providing consulting on performance enhancements, process refinement, and seamless integrations within the iManage environment on an ongoing basis.

Quantifiable outcome

• Minimal disruption during iManage migrations - both on-premise to cloud transitions completed without significant user impact
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature11 records

Partnerships

Five partnerships are on record, tiered core and minor.

• iManagecoreStrategic or Co-development Partner · 1 January 2003Premier iManage Partner since 2003 - the longest-standing trusted legal technology company partnership in the iManage ecosystem. RBRO provides DMS efficiency tools, cloud migration services, and implementation support for iManage Work customers worldwide. iManage technology partners page lists RBRO Solutions as an official partner.
• CORA Legal GroupcoreOthersRBRO Solutions is a company of CORA Legal Group, a division of Jonas Software. CORA Legal Group acquires, supports the growth of, and holds legal software companies forever. RBRO operates within the CORA Legal Group framework with support for ongoing growth and innovation.
• CORA Legal GroupcoreOthersCORA Legal Group is a leading provider of innovative legal technology solutions focused on expertise, innovation, and client satisfaction. The group includes companies providing document automation, calendaring and docketing, matter and contact management, iManage and DMS efficiency tools.
• Office Information Australia (OIA)minorChannel Partner/ Reseller/ DistributorAPAC channel partner relationship for RBRO Solutions, distributing iManage solutions and RBRO products in the Asia-Pacific region.
• Gowling WLGminorGTM or Marketing PartnerRBRO facilitated a fireside chat with client Gowling WLG at ConnectLive 2024 New York, demonstrating their partnership and customer relationship.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• iManage: The platform partner whose DMS underpins all of RBRO's products and services. While RBRO is officially a Premier iManage Partner, iManage's native product roadmap and Universal App certification program create partial displacement risk for third-party utilities — making iManage both the most aligned and the most threatening peer.
• Aderant: Legal practice management software (Expert Sierra, etc.) used at large law firms that also deploy iManage. Aderant's broader portfolio across matter management, financial reporting, and document workflow overlaps with RBRO's at the intersection of iManage and legal-firm operations.
• Elite (Thomson Reuters): Practice and document management suite from Thomson Reuters serving large law firms. While Elite competes at a different layer (firm management rather than DMS efficiency), it touches the same law-firm IT budget that funds RBRO engagements.

Emerging players

• Onit: Legal matter management and contract lifecycle platform extending into document workflow. Touches some of the same corporate legal department use cases as RBRO (especially compliance and content management), though anchored to matter/contract use cases rather than DMS efficiency.
• Mitratech: Legal and regulatory technology platform with solutions spanning matter management, e-billing, compliance, and document workflows. Comparable on the corporate legal department and financial-institution side of RBRO's customer base.
• CARET Legal (formerly AbacusNext): Legal practice management and DMS suite for small-to-mid law firms. Sits adjacent to RBRO's iManage specialization, overlapping on the legal document management and workflow layer but serving a different firm-size segment.

Others

• DocuSign (CLM and eSignature): Provider of electronic signature and contract lifecycle management for legal workflows. Adjacent rather than competitive: RBRO integrates DocuSign via K2 for client matter intake, illustrating the enablement relationship between the two.

Direct peers

• BigHand: UK-headquartered legal technology vendor offering document production, workflow, and matter management software to law firms. Overlaps with RBRO on document workflow efficiency, particularly for UK and EMEA firms that are core to RBRO's geographic mix.
• NetDocuments: Competing cloud-native document management system purpose-built for legal. NetDocuments targets the same law-firm install base as iManage and competes head-to-head with RBRO's integrations and ecosystem tooling wherever a firm evaluates DMS platforms.
• Practical Computer Solutions: Long-standing iManage consulting and implementation partner offering professional services and tools to iManage customers. Direct head-to-head peer on cloud migrations, upgrades, and custom integrations for the iManage install base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RBROSolutions
• YouTubeyoutube.com/user/RBROSolutions
• Facebookfacebook.com/p/RBRO-Solutions-Inc-100063789210387
• LinkedInlinkedin.com/company/rbro-solutions-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RBRO Solutions