Marshall County Hospital

What Marshall County Hospital does

Marshall County Hospital is a public county hospital district operating as a Joint Commission accredited, Critical Access Hospital at 615 Old Symsonia Road in Benton, Kentucky. It is governed as a government state entity under Kentucky law and is the primary acute-care facility for Marshall County and surrounding rural areas. The hospital operates 251-500 employees and provides a comprehensive range of inpatient and outpatient services, including a 24-hour provider-staffed emergency department, intensive care unit, inpatient medical unit, swing bed skilled nursing/rehab program, general surgery, orthopedics, digital 3D mammography, MRI, CT, radiology, laboratory, cardiac rehabilitation, physical/speech/occupational therapy, home health, the Center for Wound Healing (Center of Excellence 2019, Clinical Distinction 2021), Rural Health Clinic services, EMS, and specialty clinics.

Technology and digital channels are layered on top of the clinical operation through third-party platforms: MyCareCorner and Aprima (formerly iPatientCare) patient portals, NovaRad for radiology/PACS, PatientNotebook for online bill pay, TruBridge for a Patient Liability Estimator, FastHealth AI for a Health Research Center offering knowledge retrieval via the FastHealth.AI site and FastNurse chat, and FastCommand for digital disaster response. Underlying healthcare IT infrastructure is conventional and vendor-delivered rather than proprietary.

The business model is fee-for-service acute and outpatient care with payer-negotiated rates disclosed in a published chargemaster (last updated 4/7/2026). Revenue streams span emergency, surgical, imaging, lab, rehabilitation, wound care, home health, and clinic services, billed through Medicare, Medicaid, and commercial payers, with cash rates and a Financial Assistance Policy available. Patients access the system through the main hospital facility, Rural Health Clinic, Specialty Clinics, walk-in clinic, home health, and EMS; secondary outreach is conducted via the website, patient portal communications, and a published Community Health Needs Assessment. Customer segments are a single horizontal segment: the general patient population of Marshall County and adjacent areas in Kentucky.

Name

Marshall County Hospital

Legal name

Marshall County Hospital District

Website

https://marshallcountyhospital.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

251–500 employees

Short description

Marshall County Hospital is a Joint Commission accredited public Critical Access Hospital in Benton, Kentucky, delivering inpatient, emergency, surgical, imaging, wound care, rehabilitation, and primary care services to the Marshall County community and surrounding rural areas under a fee-for-service model.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Rural Health Clinics (RHCs) (HLAFAGAL)

Keywords

• Rural healthcare services
• Emergency medical care
• Diagnostic imaging services
• Wound care treatment
• Hospital inpatient care

Headquarters

HQ city

Benton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services - Fee-for-Service: Marshall County Hospital generates revenue through fee-for-service healthcare delivery, providing inpatient and outpatient medical services. The hospital accepts various insurance plans including Medicare, Medicaid, and commercial insurers, with negotiated rates documented in their chargemaster. Services include emergency care, surgical procedures, diagnostic imaging, laboratory services, rehabilitation therapy, and wound care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Marshall County Hospital is a Joint Commission accredited community hospital providing comprehensive inpatient and outpatient healthcare services. It operates a 24-hour provider-staffed emergency department, a Rural Health Clinic with walk-in availability, diagnostic imaging (3D mammography, MRI, CT, radiology), surgical services, ICU, laboratory, rehabilitation therapy, wound care, cardiac rehabilitation, home health, and a swing bed program for the residents of Marshall County and surrounding areas in Kentucky.

Product overview

Marshall County Hospital is a Joint Commission accredited healthcare facility offering a comprehensive range of inpatient and outpatient clinical services. The hospital operates as a unified healthcare delivery system with multiple service lines including emergency care, diagnostic imaging (3D mammography, MRI, CT, radiology), surgical services, ICU, laboratory, rehabilitation (physical, speech, occupational therapy), wound care, cardiac rehabilitation, home health, and swing bed programs. Patient-facing digital services include a Patient Portal (via MyCareCorner and Aprima), Online Bill Pay (via PatientNotebook), and a Health Research Center powered by FastHealth AI. The hospital also operates Rural Health Clinic and Specialty Clinic services for primary and specialized care.

Differentiator

Problem solved

Functional benefit

Brands

• Marshall County Medical Clinic: Healthcare services provided by Marshall County Hospital including primary care, specialty clinics, and rural health clinic services.
• Marshall County Surgical and Medical Group
• Center for Wound Healing

Products and services

• 24-Hour Emergency Department Provider-staffed 24-hour emergency department delivering emergency medical care to patients in Marshall County and surrounding Kentucky communities.
• Rural Health Clinic Primary care clinic with walk-in availability and same-day appointments, providing accessible healthcare to rural residents including pediatric patients age 2 and up.
• Surgical Services Inpatient and outpatient surgical procedures including general surgery performed by providers such as April Jackson, MD.
• Intensive Care Unit ICU services for critically ill patients requiring intensive monitoring and continuous medical care.
• Inpatient Medical Unit Inpatient hospital care for patients requiring overnight or extended hospital stays for acute or chronic conditions.
• MRI Services Magnetic resonance imaging diagnostic services for detailed internal imaging of patients.
• Radiology and CT Scanning Diagnostic radiology imaging services using NovaRad PACS technology and CT scanning for diagnostic purposes.
• Laboratory Services Medical laboratory testing and analysis services supporting diagnosis and treatment of patients.
• Rehabilitation Services Physical, speech, and occupational therapy rehabilitation services delivered by licensed therapists including speech pathologists.
• Cardiac Rehabilitation Cardiac rehab services for patients recovering from heart conditions, delivered through the cardiopulmonary department.
• Wound Care Center Specialized wound treatment center for diabetic foot ulcers, venous ulcers, pressure ulcers, surgical wounds, traumatic wounds, arterial ulcers, late effects of radiation, compromised skin grafts/flaps, and crush injuries. Recognized as Center of Excellence (2019) and Clinical Distinction (2021).
• Swing Bed Program Skilled nursing and rehabilitation services for patients requiring extended recovery care after acute hospitalization, supporting Critical Access Hospital care continuity.
• Home Health Home-based healthcare services delivered to patients in their residences within the service area.
• Emergency Medical Services (EMS) EMS and ambulance services for emergency transport of patients to the hospital.
• Specialty Clinics Specialty medical services including orthopedics (provided by Ted Jefferson, MD) and general surgery through scheduled clinic appointments.
• Patient Portal Patient portal providing secure access to view health records, lab results, and communicate with healthcare providers, available through MyCareCorner and Aprima platforms.
• Online Bill Pay Online payment system allowing patients to pay hospital bills electronically through the PatientNotebook platform.
• Health Research Center Online health research platform powered by FastHealth AI providing medical information, health dictionary, and research tools for patients and families.
• Marshall County Medical Clinic Primary care services provided by Marshall County Medical Clinic with providers such as Reanna Hargrove, APRN, accepting new patients from age 2 and up.
• Marshall County Surgical and Medical Group General surgery services provided by April Jackson, MD through Marshall County Surgical and Medical Group practice.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability1 record

Partnerships

Five partnerships are on record, tiered core.

• FastHealth CorporationcoreTechnology or IntegrationFastHealth provides the hospital's website platform, health information technology, and artificial intelligence health research tools. The partnership enables the hospital's online presence, patient education resources, and health research center functionality through FastHealth.AI and related applications.
• MyCareCornercoreTechnology or IntegrationMyCareCorner provides the patient portal platform enabling patients to securely access their health records, view test results, communicate with healthcare providers, and manage appointments online.
• Aprima (formerly iPatientCare)coreTechnology or IntegrationAprima provides the patient portal for Marshall County Surgical & Medical Group, enabling patient access to health records and medical information through their practice-specific portal.
• Patient NotebookcoreTechnology or IntegrationPatient Notebook provides the online bill payment platform enabling patients to securely pay their hospital bills electronically through the patientnotebook.com portal.
• NovaRadcoreTechnology or IntegrationNovaRad provides radiology imaging technology and software solutions for the hospital's diagnostic imaging services, including picture archiving and communication system (PACS) for managing medical images.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Murray-Calloway County Hospital: Rural community hospital in Murray, KY (about 30 miles from Benton) offering a comparable mix of inpatient, emergency, surgical, imaging, and outpatient services to a similar west-Kentucky patient base. Closest like-for-like peer given scale and rural designation.
• Jackson Purchase Medical Center: Acute care community hospital in Mayfield, KY (Graves County), part of the Lifepoint Health network, serving an adjacent west-Kentucky county with a similar service mix including emergency, surgical, and diagnostic services.
• Trigg County Hospital: Critical Access Hospital in Cadiz, KY (Trigg County) operating a similar small-scale rural model with emergency, inpatient, swing bed, and outpatient services to a comparably sized rural Kentucky population.
• Caldwell Medical Center: Critical Access Hospital in Princeton, KY (Caldwell County) offering emergency, inpatient, imaging, and primary care services to a small western-Kentucky community — comparable rural hospital peer with overlapping service area.
• Livingston Hospital and Healthcare Services: Critical Access Hospital in Salem, KY (Livingston County) providing emergency, inpatient, swing bed, and clinic services — directly comparable rural Kentucky community hospital peer in scale and service mix.
• Crittenden Community Hospital: Critical Access Hospital in Marion, KY (Crittenden County) with a comparable rural Kentucky footprint, offering emergency, inpatient, imaging, and primary care services to a similarly sized community.

Broad incumbents

• Baptist Health Paducah: Larger regional health system serving western Kentucky from Paducah; provides higher-acuity specialty services (cardiology, oncology, advanced surgery) that draw patient outmigration from Marshall County, making it the principal competitive incumbent for specialty care.
• Mercy Health — Lourdes Hospital: Regional acute care hospital in Paducah, KY (Bon Secours Mercy Health system) competing for higher-acuity referrals from Marshall County and surrounding rural areas; broader portfolio and specialty depth relative to Marshall County Hospital.

Regional players

• Henry County Medical Center: Community hospital in Paris, TN (just across the Kentucky border) with a similar small-scale rural acute care profile, operating in a contiguous but distinct service region relevant for cross-border referral dynamics.

Others

• FastHealth Corporation: Technology vendor providing Marshall County Hospital's website, digital health research platform (FastHealth AI), and patient engagement tools; included as an enabling technology partner rather than a competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/marshallcohosp
• LinkedInlinkedin.com/company/marshall-county-hospital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marshall County Hospital