Bartlett

What Bartlett does

Bartlett is a UK-based, employee-owned trade services company providing commercial refrigeration, catering equipment, and air conditioning and heat pump solutions. Founded in 1958 by Ken Bartlett and headquartered in Exeter, the business operates from three regional offices in Exeter, Plymouth, and Redruth, serving customers across Devon, Cornwall, Somerset, Dorset, and the wider South West of England. Core offerings span the full equipment lifecycle: design and CAD layout, supply of OEM equipment (Daikin, Mitsubishi Electric, Hitachi, Airedale, Rational, Falcon, Williams, Lincat, Hoshizaki, Blue Seal, and others), installation, and ongoing maintenance through Silver and Gold recurring service contracts plus bespoke maintenance programmes.

Name

Bartlett

Legal name

K F Bartlett Ltd

Website

https://bartlett.co.uk

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

51–100 employees

Short description

Bartlett is an employee-owned UK supplier and installer of commercial refrigeration, catering equipment, and air conditioning and heat pump systems, serving South West England through design, installation, and recurring maintenance services.

Ownership category

akta.pro rank

Product category

Commercial HVAC & Catering Equipment Services

NAICS

Refrigeration Equipment and Supplies Merchant Wholesalers (423740), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)

SIC

Refrigeration & Service Industry Machinery (3580), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Refrigeration Installation & Replacement (Commercial) (HSAOAJAD)

akta.pro secondary industries

Preventive Maintenance Programs for Refrigeration Systems (HSAOAJAL), Compressor, Condenser & Evaporator Service (HSAOAJAG)

Keywords

• Commercial refrigeration services
• Catering equipment supply
• Air conditioning installation
• Kitchen ventilation systems
• HVAC maintenance contracts

Headquarters

HQ city

Exeter

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Equipment Sales: Sales of commercial refrigeration, catering equipment, and air conditioning systems including design services.
2. Installation Services: Professional installation of refrigeration, catering equipment, and HVAC systems.
3. Service and Maintenance Contracts: Silver and Gold service contracts providing planned preventative maintenance, breakdown call-outs, and emergency support for commercial HVAC and catering equipment.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Bartlett designs, supplies, installs and maintains commercial refrigeration systems (from small storage chillers to large cold room suites), commercial catering equipment and kitchen ventilation, and air conditioning and heat pump systems for commercial and residential customers. The company delivers full turnkey projects and ongoing planned preventative maintenance through Silver and Gold service contracts.

Product overview

Bartlett operates as an equipment services company offering three integrated service lines: commercial refrigeration (coldrooms, chillers, freezer solutions), catering equipment (full product range and kitchen ventilation), and air conditioning & heat pumps. The company provides complete lifecycle services including design consultation, supply, installation, and ongoing maintenance through Silver and Gold service contracts. Bartlett works as an installer and service partner rather than a product manufacturer, distributing and maintaining equipment from manufacturer brands including Daikin, Mitsubishi Electric, Hitachi, Airedale, Rational, Falcon, Williams, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Refrigeration Equipment & Services Design, supply, installation and maintenance of commercial refrigeration systems ranging from small storage chillers to large cold room suites, for commercial customers across the South West of England.
• Commercial Catering Equipment Supply Supply and installation of commercial catering equipment including ovens, cookers, hobs, grills, frying equipment, food preparation, dishwashing, stainless steel equipment, hot holding, beverage equipment, ice equipment, bakery equipment and bar equipment.
• Air Conditioning & Heat Pump Systems Design, installation, servicing and maintenance of air conditioning and heat pump systems for commercial and residential properties across the South West of England.
• Commercial Air Conditioning Installation Tailored commercial air conditioning system design and installation for offices, retail spaces, hospitality venues and industrial environments across the South West.
• IT/Comms Room Precision Cooling Precision cooling solutions for IT rooms, server rooms and data centres including split and ducted systems, free cooling strategies and backup cooling systems.
• Domestic Heat Pump & Air Conditioning Residential air conditioning and heat pump installation for bedrooms, conservatories, living rooms and full-property systems using energy-efficient units with up to 7 years warranty.
• Air Conditioning & Heat Pump Service Contracts Annual Silver and Gold service contracts plus bespoke maintenance solutions for air conditioning and heat pump systems, including planned preventative maintenance visits and breakdown call-out coverage.
• Kitchen Ventilation Systems Design, supply and installation of commercial kitchen extraction systems, ventilation canopies, fresh air ventilation, ductwork, odour control and grease filtration compliant with DW172 guidelines.
• Standard Ventilation Canopies Off-the-shelf commercial kitchen ventilation canopies ranging from 1200mm x 600mm recirculating canopies to 2400mm wide x 1200mm deep wall-mounted extract canopies, supplied with extract fans and baffle filters.
• Bespoke Kitchen Ventilation Custom-designed kitchen extraction systems and fresh air ventilation including wall-mounted, island and recirculating canopies with optional fire suppression integration.
• Catering Equipment Service & Maintenance Commercial catering equipment servicing delivered by approximately 40 Gas Safe registered engineers across the South West, including emergency breakdown repairs and weekend call-out support.
• Ventilation & Ductwork Cleaning Commercial duct cleaning services for HVAC systems to maintain indoor air quality, remove dust and debris, and ensure fire safety compliance under Workplace (Health Safety and Welfare) Regulations 1992.
• Coldroom & Freezer Trailer Rental Rental of coldrooms and freezer trailers for temporary refrigeration storage needs.

Quantifiable outcome

• Energy savings of more than 50% when compared with conventional chiller systems
• +2 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• RationalcoreTechnology or IntegrationPremium commercial oven manufacturer, used in multiple case studies including UKHO Taunton and Polurrian Hotel installations.
• Falcon Foodservice EquipmentcoreTechnology or IntegrationBritish-made commercial cooking equipment supplier used in UKHO Taunton and Quantock Restaurant projects.
• DaikincoreTechnology or IntegrationDaikin D1+ Partner and D-Carbonise Partner. Leading manufacturer of VRV systems, heat pumps, and HVAC solutions used extensively in case studies.
• AiredalecoreTechnology or IntegrationPrecision air conditioning and free cooling systems manufacturer. Partnered for South West Ambulance Service server room installations with LogiCool FreeCool and SmartCool systems.
• Mitsubishi ElectriccoreTechnology or IntegrationUsed for garden office heat pump installations and VRF systems at Cornwall College, featuring advanced inverter technology.
• HitachicoreTechnology or IntegrationAir conditioning manufacturer used for Met Office Exeter installation with floor-mounted fan coil units and IVX inverter-driven condensing units.
• BAM ConstructioncoreImplementation/ SI/ Consulting PartnerConstruction partner for multi-million pound UKHO Taunton project and EFSA Devon Schools projects, working as part of design team.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Trane Technologies (UK): Trane is a global HVAC and building-services manufacturer with UK commercial and industrial HVAC-R operations. Comparable as an incumbent that competes for the same enterprise-level cooling, chiller and AC service contracts as Bartlett.
• Hoshizaki Europe: Hoshizaki manufactures commercial refrigeration and ice machines and is a Bartlett partner. Comparable as a global incumbent whose products are installed and serviced by Bartlett and competing installer networks.
• NG Bailey: NG Bailey is a large UK mechanical, electrical and HVAC services contractor; it competes with Bartlett for HVAC-R installation and maintenance on NHS, MoD and commercial framework tenders, though it operates at substantially greater scale and breadth.
• Williams Refrigeration: Williams is a UK manufacturer of commercial refrigeration equipment and a listed Bartlett partner. Comparable as a competing brand in the same installed equipment market and through its own distributor network.
• Star Refrigeration: Star Refrigeration is a UK-wide commercial and industrial refrigeration specialist with design, install and aftermarket service. It competes with Bartlett for larger-scale cooling work across industrial and commercial customers.
• Daikin UK: Daikin is the global HVAC OEM whose equipment Bartlett installs under its D1+ and D-Carbonise partner statuses. Comparable as the dominant brand in Bartlett's AC/heat-pump installed base, and an indirect competitor via its own service organisation.
• Carrier UK (Commercial Refrigeration): Carrier is a global HVAC-R manufacturer and service provider with UK commercial refrigeration and HVAC operations. It competes with Bartlett at the upper end of commercial and industrial cooling projects and provides equipment Bartlett occasionally distributes.

Direct peers

• Dawsongroup plc: Dawsongroup's temperature-controlled solutions division offers commercial refrigeration rental, sales and service across the UK. It overlaps directly with Bartlett's refrigeration equipment line and similar recurring-service approach.
• JLA: JLA is a UK specialist in commercial catering equipment (and laundry) supply, installation and service contracts — directly comparable to Bartlett in business model (equipment + recurring service), customer base (hospitals, hospitality, education) and contract structures.
• Catering Equipment Services Ltd: A smaller UK-based specialist in commercial catering equipment supply, installation and service. Directly comparable to Bartlett's catering equipment division in scope (kitchen fit-out, ventilation, servicing) and target customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bartlettltd
• Facebookfacebook.com/Bartlett-UK-1552799724936831
• LinkedInlinkedin.com/company/bartlett-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bartlett