RIMSA

What RIMSA does

RIMSA, legally INTEGRADORA DE FACILITIES MOCHIS, S.A. DE C.V., is a Mexican facility maintenance services provider targeting corporate and industrial enterprises with multi-location footprints. The company delivers three integrated service lines: preventive maintenance (scheduled servicing of HVAC, electrical, plumbing, and general building systems), corrective maintenance (on-demand repairs with a guaranteed sub-90-minute response time), and special projects (office remodeling, space adaptation, civil construction, and corporate image changes). Operations are run from a Mexico City headquarters in Miguel Hidalgo and a back-office in Los Mochis, Sinaloa, with claimed service coverage across all 32 Mexican states.

The company's distinguishing infrastructure is SAMI (Sistema de Apoyo al Mantenimiento Integral), a proprietary web-based service management platform that gives clients real-time visibility into scheduled preventive visits, photographic service records, completed checklists, and corrective service ticket status. SAMI serves as the operational backbone tying distributed technicians to enterprise clients and functions as the primary digital differentiator versus informal regional maintenance providers. The company does not disclose use of AI, predictive analytics, or IoT sensor integrations.

RIMSA's commercial model is B2B enterprise field sales executed through custom quote-based engagements (cotizaciones). Revenue is generated primarily via multi-year recurring preventive maintenance contracts (pólizas de mantenimiento) supplemented by per-event corrective service billing and project-based special work. Named customers include Amazon, Siemens, KPMG, DHL, Movistar, IZZI, Nike, Lululemon, Sephora, Chubb, Mapfre, GNP Seguros, BanBajío, Bancoppel, and Hellmann. The company is privately held with no disclosed institutional investors, funding rounds, or M&A activity, and is governed under Mexico's LFPDPPP data protection framework.

Name

RIMSA

Legal name

INTEGRADORA DE FACILITIES MOCHIS, S.A. DE C.V.

Website

https://rimsamex.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

RIMSA is a Mexican facility maintenance company serving corporate and industrial enterprises nationwide, delivering preventive and corrective maintenance plus special projects across all 32 states, supported by its proprietary SAMI digital service management platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Preventive Maintenance Contracts (Pólizas de mantenimiento): Recurring maintenance contracts covering branches, offices, and properties for corporate and industrial clients. Includes scheduled preventive maintenance visits with digital reporting through SAMI platform.
2. Corrective Maintenance Services: On-demand repair services for equipment and facilities including air conditioning, electricity, plumbing, painting, UPS, emergency plants, and more. Billed per service request with 90-minute response time guarantee.
3. Special Projects: Custom projects including office remodeling, furniture disassembly, space adaptation, corporate image changes, civil construction, flooring, walls, and exterior work.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

RIMSA provides integrated building and facilities maintenance services to corporate and industrial clients across Mexico, delivered through three core service lines: preventive maintenance (scheduled conservation of air conditioning and building systems), corrective maintenance (on-demand repair services for electrical, plumbing, HVAC, UPS, and emergency systems), and special projects (office remodeling, space adaptation, and civil construction). All services are supported by SAMI, a proprietary digital service management platform that gives clients real-time visibility into scheduled visits, photographic documentation, checklists, and service status.

Product overview

RIMSA offers an integrated maintenance service portfolio for corporate and industrial facilities, comprising three core service lines—Preventive Maintenance, Corrective Maintenance, and Special Projects—supported by their proprietary digital platform called SAMI (Sistema de Apoyo al Mantenimiento Integral). Preventive Maintenance covers air conditioning systems and general building conservation; Corrective Maintenance handles repairs across electrical, plumbing, painting, UPS, doors/windows, and emergency power systems; and Special Projects deliver office remodeling, space adaptation, and civil work. The SAMI platform serves as the unified digital interface for service management, providing clients with real-time visibility into scheduled visits, photographic documentation, checklists, and corrective service request tracking.

Differentiator

Problem solved

Functional benefit

Brands

• SAMI: SAMI (Sistema de Apoyo al Mantenimiento Integral) is RIMSA's proprietary digital service management platform used for scheduling preventive maintenance visits, tracking service status in real time, downloading photographic records and checklists, and submitting corrective service requests.

Products and services

• Mantenimiento Preventivo (Preventive Maintenance) Scheduled maintenance services for air conditioning systems and general building conservation designed to prevent equipment failures and extend asset lifespan, delivered under recurring maintenance contracts (pólizas de mantenimiento) for corporate and industrial clients.
• Mantenimiento Correctivo (Corrective Maintenance) On-demand emergency and corrective repair services covering air conditioning, electrical systems, plumbing, painting, UPS, doors and windows, locksmith, and emergency power plants, with a 90-minute guaranteed response time.
• Proyectos Especiales (Special Projects) Custom project services including office remodeling, furniture disassembly, space adaptation, corporate image changes, and civil construction work such as flooring, walls, and exterior projects for corporate and industrial clients.
• SAMI (Sistema de Apoyo al Mantenimiento Integral) Proprietary digital service management platform that enables clients to view scheduled maintenance visit schedules, track preventive maintenance activities, download photographic records and checklists, submit corrective service reports, and consult real-time status of programmed services.

Quantifiable outcome

• Response time under 90 minutes for emergency services
• +1 more outcomes

Named customers28 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Sodexo: Global facilities management and food services giant with substantial operations in Mexico. Directly competes with RIMSA for enterprise facility maintenance contracts across retail, financial services, and corporate accounts.
• Grupo EULEN: Spanish multinational facility services company with established Mexico operations. Directly competes with RIMSA in preventive and corrective maintenance for corporate branches and offices.
• ISS A/S: Danish-headquartered global facility services provider with Latin America operations. Competes head-to-head with RIMSA in integrated facility maintenance for corporate and industrial clients.
• Aramark: US-based global provider of food, facilities, and uniform services with significant Mexico presence. Competes with RIMSA in multi-service facility management contracts for large enterprises.

Others

• Serco Group: International facility and public services operator. Provides a relevant service-model reference for outsourced maintenance at scale, though Serco's footprint and customer base are largely outside Mexico.

Regional players

• Mitie Group: UK-listed facility management specialist with comparable service model (preventive maintenance, corrective services, digital platforms). Useful comparable for service-line and technology benchmarking though primarily UK-focused.

Broad incumbents

• CBRE Group: Global commercial real estate services firm with a major facility management arm. Competes with RIMSA for enterprise FM contracts, though it operates more broadly across real estate advisory and capital markets.
• Cushman & Wakefield: Global real estate services firm offering facility management as part of its corporate services practice. Competes with RIMSA for enterprise facility maintenance RFPs in Mexico and Latin America.
• Compass Group: UK-based support services conglomerate with facility management operations across the Americas. Adjacent competitor in integrated facility services though more weighted toward food services.
• Jones Lang LaSalle (JLL): International real estate services firm with integrated facility management capabilities. Competes for large corporate FM mandates in Mexico as part of a broader real estate services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rimsamx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RIMSA