Old Colony Hospice Inc

What Old Colony Hospice Inc does

Old Colony Hospice, Inc. is a Massachusetts-based, non-profit hospice and palliative care organization founded in 1979 by Dr. Ruth A. McLain, who continues to serve as Medical Director. The company delivers Medicare-certified hospice care, palliative care consultations, and residential hospice services through an interdisciplinary team of registered nurses, social workers, hospice aides, spiritual counselors, bereavement staff, and trained volunteers. Its service footprint spans more than 50 cities across Bristol, Norfolk, and Plymouth counties in southeastern Massachusetts, anchored by a headquarters in West Bridgewater and the six-bed Dr. Ruth McLain Hospice Home in Braintree.

The organization's core technology stack is the interdisciplinary care delivery model itself rather than proprietary software — there is no disclosed platform, EMR build, or AI tooling. Differentiated service lines include the Forget Me Not dementia program, Veteran-to-Veteran program, Pet Therapy, Music Therapy, Reiki Sessions, and the Bridge Fund for non-medical patient assistance. Operational sustainability is reinforced by CHAP accreditation maintained continuously since 2001, Medicare certification, and partnerships with multiple skilled nursing facilities, assisted living facilities, and five acute-care hospitals.

The business model blends insurance reimbursement with charitable funding. Hospice and palliative care services are billed primarily through Medicare, Medicaid, Blue Cross, Harvard Pilgrim, Tufts, other HMOs, and most private insurers; residential room-and-board fees at the Dr. Ruth McLain Hospice Home are paid by patients and families at a fair rate. As a 501(c)-style non-profit, Old Colony Hospice supplements clinical revenue with donations, memorial giving, planned giving, employer matching gifts, and signature fundraising events such as its 28th Annual Walk. Go-to-market is sales-led via clinician referral relationships rather than direct-to-consumer acquisition, with supporting community outreach through content marketing, social media, and donor programming.

Name

Old Colony Hospice Inc

Legal name

Old Colony Hospice, Inc.

Website

https://oldcolonyhospice.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Old Colony Hospice is a non-profit, CHAP-accredited hospice and palliative care organization founded in 1979, serving patients with life-limiting illnesses and their families across more than 50 cities in southeastern Massachusetts through home-based and residential care.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Nursing and Residential Care Facilities (623), Other Residential Care Facilities (6239), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Bereavement support
• Home health services

Headquarters

HQ city

New Bedford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Hospice Care Services: Medicare-certified hospice care covered under Medicare, Medicaid, Blue Cross, Harvard Pilgrim, Tufts, other HMOs, and most private insurances. Services include visits by care team, medications related to hospice diagnosis, and equipment delivered to home.
2. Palliative Care Services: Palliative care consultation services covered by Medicare and most other insurance providers. Services provided at any stage of illness and can be provided simultaneously with curative treatment.
3. Donations and Charitable Contributions: As a non-profit organization, Old Colony Hospice relies on donations and charitable contributions to support patient care. All gifts and donations go directly to patient care. Multiple giving options include Memorial Giving, Annual Fund, Planned Giving, The Bridge Program, and Matching Gifts.
4. Hospice Home Residential Care: Residential care at the Dr. Ruth McLain Hospice Home (room & board fees) is paid by the patient and/or family at a fair rate. Some private insurers and long term care providers may assist with this.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Old Colony Hospice delivers hospice care, palliative care consultation, residential hospice care at the Dr. Ruth McLain Hospice Home, and bereavement support for patients with life-limiting illnesses and their families across Massachusetts. Care is delivered by an interdisciplinary team of nurses, social workers, aides, volunteers, spiritual counselors, and bereavement staff wherever the patient considers home, including skilled nursing and assisted living facilities. Services are covered by Medicare, Medicaid, and most private insurances, supplemented by charitable donations.

Product overview

Old Colony Hospice is a free-standing, non-profit hospice and palliative care organization providing patient-centered healthcare services since 1979. Their integrated service model combines hospice care, palliative care consultation, and the Dr. Ruth McLain Hospice Home residential facility into a cohesive care delivery system. Core services are delivered through an interdisciplinary team of registered nurses, social workers, hospice aides, volunteers, spiritual counselors, and bereavement support. The organization extends care through specialized programs including the Forget Me Not dementia program, Veteran-to-Veteran program, pet therapy, music therapy, and Reiki sessions, complemented by bereavement support services and continuing education for healthcare professionals. All services are designed to work together under their coordinated care approach.

Differentiator

Problem solved

Functional benefit

Brands

• The Dr. Ruth McLain Hospice Home: A residential hospice facility in Braintree, MA providing 24-hour care with six private patient rooms for patients requiring end-of-life care outside their homes.

Products and services

• Hospice Care Services

Quantifiable outcome

• Hospice Honors Elite award for outstanding patient care - consecutive years 2017, 2019, 2021, 2022, 2023
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Partners Healthcare Hospice CollaborativecoreStrategic or Co-development PartnerMembers of the Partners Healthcare Hospice Collaborative, working collaboratively on end-of-life care programs and services.
• CHAP (Community Health Accreditation Partner)coreOthersCHAP Accredited since 2001. Received commendation from CHAP in 2007 on the Veteran Volunteer Program. CHAP accreditation means the organization exceeds standards of care set by Medicare.
• We Honor Veterans ProgramcoreOthersRecognized as a We Honor Veterans Recruit Partner, providing specialized veteran-to-veteran program for patients who are veterans.
• Skilled Nursing and Assisted Living FacilitiescoreChannel Partner/ Reseller/ DistributorContracts with many skilled nursing and assisted living facilities throughout their service area. Trusted by area facilities for hospice referrals.
• Acute-Care HospitalscoreChannel Partner/ Reseller/ DistributorContracts with five acute-care hospitals in the service area for hospice care referrals and services.
• Area Healthcare ProviderscoreStrategic or Co-development PartnerStrong relationships with area clinicians who refer patients to Old Colony Hospice services. Provides continuing education programs for healthcare professionals in their service area.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Care Dimensions: Non-profit hospice and palliative care provider in eastern Massachusetts (formerly Hospice of the North Shore & Greater Boston). Operates the Kaplan Family Hospice House with residential beds, offers home hospice and palliative care, and competes directly for referrals in Greater Boston and the North Shore.
• Bayada Hospice: Non-profit home health and hospice provider with a significant Massachusetts presence including hospice services. Competes for clinician referrals in home hospice and palliative care across the same southeastern MA footprint.
• Seasons Hospice & Palliative Care: National hospice provider operating in Massachusetts, offering hospice, palliative care, and specialized programs including dementia care and veteran programs — directly competing with Old Colony's Forget Me Not and We Honor Veterans offerings.
• HopeHealth: Non-profit hospice, palliative care, and home health provider serving southeastern Massachusetts and Rhode Island. Operates the Hope Hospice residence and competes directly with Old Colony in Bristol, Norfolk, and Plymouth counties.
• NVNA and Hospice: Non-profit visiting nurse and hospice organization serving the South Shore of Massachusetts. Offers home hospice and palliative care and overlaps with Old Colony's Norfolk and Plymouth county service area.

Broad incumbents

• VITAS Healthcare: Largest U.S. hospice operator owned by Chemed Corp., providing hospice and palliative care across multiple states including Massachusetts. Operates residential inpatient hospice units and competes for hospital and SNF referrals throughout Old Colony's service area.
• Amedisys Hospice: National hospice and home health provider operating across the U.S., including Massachusetts. Offers home-based hospice with interdisciplinary teams and competes for skilled nursing facility and hospital referral contracts in southeastern MA.
• Gentiva Hospice: National hospice and palliative care provider (formerly Kindred at Hospice) operating across multiple U.S. states including Massachusetts. Competes for home hospice referrals and offers a similar interdisciplinary care model to Old Colony.

Regional players

• Tufts Medicine Hospice (former Natick Visiting Nurse)/Wellforce Hospice: Regional hospital-affiliated hospice programs in eastern Massachusetts operating under Wellforce/Tufts Medicine, providing hospice and palliative care and competing for hospital discharge referrals within the Greater Boston and MetroWest region.

Others

• National Hospice and Palliative Care Organization (NHPCO) member agencies: Industry trade association representing hospice providers including Old Colony; not a direct competitor but a relevant peer ecosystem for benchmarking quality, regulatory standards, and referral best practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OLDCOLNYHOSPICE
• Facebookfacebook.com/oldcolonyhospiceinc
• Instagraminstagram.com/oldcolonyhospice
• LinkedInlinkedin.com/company/394529

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Old Colony Hospice Inc