Greater Family Health

Name

Greater Family Health

Legal name

Greater Family Health

Website

https://greaterfamilyhealth.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM), Maternal, Child & Family Health Organizations (BPAGACAF)

Keywords

• Community health services
• Primary care
• Dental services
• Behavioral health
• Preventive healthcare

Headquarters

HQ city

Elgin

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue from patient services including Medicaid, Medicare, private insurance, and self-pay patients. The organization accepts most insurance plans including Medicaid Managed Care plans, Medicare, and most HMOs and PPOs.
2. Sliding Fee Discount Program: Provides care regardless of ability to pay. Patients under 200% of Federal Poverty guidelines qualify for sliding fee discount. Patients below 100% receive full discount with only nominal fees collected.
3. Federal Funding: Operational support from Department of Health and Human Services' Bureau of Primary Health Care as a Federally Qualified Health Center since September 2002.
4. United Way and Foundation Funding: Funding from United Way and various foundations including DeKalb County Community Foundation, Illinois Public Health Department, and others.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Greater Family Health is a Federally Qualified Health Center that provides fully integrated primary medical, dental, and behavioral health care across 11-12 health center locations in northeastern Illinois. Services include adult and pediatric primary care, women's health, dental, behavioral health, and sexual health, delivered within a Patient-Centered Medical Home framework with electronic medical records integrated across the network. Care is provided regardless of ability to pay through a Sliding Fee Discount Program and is supplemented by health benefits enrollment assistance and a Mobile Mammogram Program.

Product overview

Greater Family Health is a Federally Qualified Health Center (FQHC) providing fully integrated, patient-centered primary care services through a network of 11 health center locations in Illinois. The organization operates a unified service delivery model combining primary medical care, women's health, pediatric health, adult and senior health, dental services, behavioral health, and sexual health into a single coordinated care platform. Supporting these clinical services are patient-facing digital tools including the NextGen-powered Patient Portal (for secure messaging, lab results, bill payment, medication refills, and health records), an online appointment request system, a Sliding Fee Discount Program for uninsured patients, and Health Benefits Enrollment assistance. The organization also offers a Mobile Mammogram Program in partnership with Ascension Healthcare and New Roseland Community Hospital. All services are delivered within a Primary Care Medical Home framework, with the goal of providing quality, affordable health care to all regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Health Services Adult and senior health services including preventive care, cervical cancer screening, physical exams, vaccinations, sexual health services, wellness checkups, work physicals, and referrals for mammograms and specialty care. Senior-specific services include behavioral health, transportation assistance, 340B drug discount program, and dental services. Available across the health center network.
• Pediatric Health Services Pediatric health services for infants and adolescents covering well child care, growth and development monitoring, hearing and vision screenings, school and sports physicals, immunizations, sick care, and chronic disease management. Adolescent services include STI testing, counseling, and therapy for patients age 12 and older.
• Women's Health Services Comprehensive women's health services including prenatal care with delivery at five area hospitals, gynecological care, cervical cancer screenings, family planning, free pregnancy testing, on-site ultrasounds, pap smears, and colposcopy services. Available at all locations for gynecological care and at Elgin, McHenry, Palatine, Streamwood, and Wheeling for prenatal care.
• Dental Services Full range of preventive and restorative dental services including cleanings, oral exams, fluoride treatments, sealants, X-rays, fillings, extractions, resin and stainless-steel crowns, pulpotomies, and space maintainers. Available at 450 Dundee Avenue in Elgin, with school-based dental care also offered at District D300 schools.
• Behavioral Health Services Mental health counseling and therapy for individuals, families, and groups; psychiatric care; and substance use disorder services including Medication Assisted Treatment (MAT), Peer Recovery Support, and SMART Recovery meetings. Available at Elgin, Hanover Park, Franklin Park, McHenry, Sycamore, and Wheeling locations, plus virtual visits.
• Sexual Health Services Sexual health services available to all patients including HIV testing and treatment, rapid HIV testing, HIV prevention treatment (PrEP), STI testing and treatment, anal pap smears, women's health and gynecology, psychiatry, substance use disorder services, dental health, insurance enrollment, and free condoms.
• Patient Portal A secure, online patient portal powered by NextGen Healthcare that enables patients to message their doctor, view lab results, request appointments, pay bills, request medication refills, and request health records.
• Sliding Fee Discount Program A sliding fee discount program available to all patients under 200% of Federal Poverty guidelines based on reported income and family size. Patients below 100% of FPL receive a full discount with only a nominal fee collected per visit including laboratory testing services. Discounts are renewed every 12 months with proof of identification, family size, and income.
• Health Benefits Enrollment Year-round health benefits enrollment assistance helping patients apply for Medicaid or Affordable Care Act Marketplace coverage. Health Benefits Specialists help determine eligibility and assist with Managed Care Organization enrollment for Medicaid patients.
• Mobile Mammogram Program Mobile mammogram services provided in partnership with Ascension Healthcare and New Roseland Community Hospital, offering screening mammograms to patients through a mobile unit at no cost, with enrollment support through the Illinois Breast and Cervical Cancer Program (IBCCP).

Quantifiable outcome

• 75,000+ patients served and 241,000 appointments in FY2025
• +6 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature1 record

Partnerships

22 partnerships are on record, tiered core, major and minor.

• Ascension (St. Alexius Medical Center, Alexian Brothers Medical Center, St. Joseph Hospital)coreStrategic or Co-development PartnerGreater Family Health leases space from Ascension in Hanover Park. Obstetricians perform deliveries and surgeries at Ascension St. Alexius and Ascension Alexian Brothers. Collaboration predates Greater Family Health's incorporation with Ascension St. Joseph Hospital helping drive community support.
• Northwestern Medicine (Kishwaukee, McHenry, and Huntley Hospitals)coreStrategic or Co-development PartnerLong-standing relationship including provision of deliveries/surgeries at Northwestern Medicine Huntley Hospital. Northwestern Medicine offers specialty and ancillary services to DeKalb, DuPage, Kane, and McHenry County patients.
• NCH (Northwest Community Hospital)coreStrategic or Co-development PartnerNCH provided assistance in planning and development of Palatine and Wheeling locations. NCH offers diagnostic and subspecialty services to area patients who also deliver newborns at NCH. Regular patient referrals between organizations.
• Cook County HealthmajorStrategic or Co-development PartnerAccess to diagnostic and specialty services for patients residing in Cook County, including those at Hanover Park, Franklin Park, Streamwood, Palatine, and Wheeling locations.
• Aunt Martha'sminorGTM or Marketing PartnerFinancial support for providing quality primary health care services to people experiencing homelessness in the Greater Elgin area.
• CEDA (WIC Program)minorGTM or Marketing PartnerCEDA's WIC program and Greater Family Health often refer clients/patients to each other for services.
• Centro de InformaciónminorGTM or Marketing PartnerGreater Family Health provides health education for Centro clients. Organizations often refer clients and patients to one another for additional services.
• Children's Home + AidminorGTM or Marketing PartnerOrganizations often refer clients/patients to each other for services.
• DeKalb County Health DepartmentmajorStrategic or Co-development PartnerAided in planning and development of DeKalb Health Center. Greater Family Health provides pediatric and family medicine care in the Health Department's offices.
• Ecker CenterminorGTM or Marketing PartnerGreater Family Health refers patients needing Level 2+ outpatient behavioral health to Ecker Center. Ecker Center refers their clients to Greater Family Health for primary health care including adult oral health care.
• Familia DentalminorGTM or Marketing PartnerGreater Family Health patients in Wheeling and Palatine area who need preventive and restorative oral health care are referred to Familia Dental in addition to Greater Family Health's own Dental Clinic.
• Family Service Association (FSA)minorGTM or Marketing PartnerOrganizations refer behavioral health patients to each other. Rich collaborative history regarding advocacy for underprivileged persons.
• Food for Greater ElginminorGTM or Marketing PartnerGreater Family Health provides informational services at Food for Greater Elgin. Food for Greater Elgin educates guests about quality and affordable primary health care available at Greater Family Health Health Centers.
• Greater Chicago Crisis CenterminorStrategic or Co-development PartnerProvided full range of ambulatory health care services for victims of domestic violence and abuse, including their children. Organization was instrumental in founding of Greater Family Health.
• Kane County Health DepartmentcoreStrategic or Co-development PartnerGreater Family Health serves alongside Kane County Health Department through Health Department's Advisory Board, Healthy Places Coalition, All Our Kids (AOK) Network, Kane County Family Case Management Cluster, and Kane County Breastfeeding Coalition.
• Northern Illinois Food BankminorGTM or Marketing PartnerGreater Family Health partners with Northern Illinois Food Bank to host mobile food banks in Elgin, IL and Sycamore, IL.
• Omni YouthminorGTM or Marketing PartnerGreater Family Health refers younger patients from Northwestern suburban area to Omni, a provider of mental health and substance use disorder services for area residents.
• RosecranceminorGTM or Marketing PartnerGreater Family Health and Rosecrance refer clients to each other and collaborate regarding health education and service provision.
• Two Rivers Head Start AgencyminorGTM or Marketing PartnerGreater Family Health offers both primary care and dental care to Two Rivers Head Start Agency students and parents through annual health fairs.
• VNA (Visiting Nurse Association)minorStrategic or Co-development PartnerJointly participate in Kane County Family Case Management Cluster. Collaborate on breast and cervical cancer screening services. VNA refers patients to Greater Family Health for oral health care.
• Well Child Center (WCC)minorGTM or Marketing PartnerGreater Family Health leases space to WCC at one of the Elgin locations for WIC (Women, Infant, and Children) services offered to Greater Family Health patients.
• District D300minorGTM or Marketing PartnerGreater Family Health provides school-based oral health care in several District D300 schools every year.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Erie Family Health Centers: Chicago-area FQHC providing integrated primary medical, dental, and behavioral health care to underserved populations. Highly comparable in mission, FQHC funding model, patient mix, and multi-site integrated delivery, with a larger footprint in Cook County.
• PCC Community Wellness Center: Suburban Chicago FQHC delivering primary care, dental, and behavioral health to underserved communities in the western Chicago metro. Closely comparable geographic market, patient population, and integrated service model.
• Aunt Martha's Health & Wellness: Illinois-based FQHC and social services organization providing integrated primary care, behavioral health, and family services across multiple sites. Directly comparable as both peer and active referral partner to Greater Family Health.
• Howard Brown Health: Chicago-based FQHC providing integrated primary care, behavioral health, and sexual health services with a strong LGBTQ+ focus. Comparable in integrated medical/behavioral/sexual health delivery and FQHC operating model.
• Tapestry 360 Health (formerly Heartland Health Center): Chicago-area FQHC providing integrated primary care, behavioral health, and dental services to underserved populations on the north side. Similar multi-site integrated care delivery and patient demographic.
• Community Health Center, Inc. One of the largest FQHCs in the U.S., operating multi-site integrated primary care, dental, and behavioral health across Connecticut and beyond. Comparable at scale in FQHC delivery model and integrated care emphasis.
• PrimeCare Health: Suburban Chicago FQHC delivering primary medical, dental, and behavioral health to underserved communities in Cook and surrounding counties. Direct geographic and operating model comparable.
• Family Health Center of Marshfield (dba Marshfield Clinic Health Systems FQHC): Large Wisconsin-based FQHC providing integrated primary, dental, and behavioral health care across rural and small-metro communities. Comparable in scale and integrated FQHC delivery.

Broad incumbents

• Oak Street Health: CVS Health-owned value-based primary care company focused on Medicare-eligible older adults. Comparable in primary care delivery and quality focus, but operates at greater scale with a private, for-profit, value-based model rather than FQHC.
• One Medical: Amazon-owned tech-enabled primary care platform with multi-site integrated delivery. Comparable in technology-enabled primary care delivery, but serves primarily insured/commercial populations and operates at much broader scale.

Market position

Strengths2 records

Weaknesses2 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GreaterFamHlth_
• Facebookfacebook.com/GreaterFamilyHealth
• LinkedInlinkedin.com/company/greater-elgin-family-care-center
• Instagraminstagram.com/greaterfamilyhealth

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greater Family Health