Krungthai Care

What Krungthai Care does

Krungthai Bank Public Company Limited (ticker KTB on the Stock Exchange of Thailand) is Thailand's largest domestic commercial bank by total assets, founded in 1966 and majority-controlled by the Government of Thailand through the Ministry of Finance. The bank operates across five segments — personal/retail banking, SME, corporate and large enterprise, government and public sector, and financial partners — serving individual consumers, small businesses, large corporations, civil servants, and investors with deposits, savings, lending, cards, insurance distribution, investment products, and digital financial services.

Its core technology stack is built around the Krungthai NEXT mobile application, the Paotang (เป๋าตัง) super-app (which consolidates digital lottery, Health Wallet, Gold Wallet, QR payments, and the new US Dollar Bond Wallet), Krungthai BUSINESS for SMEs (with Cloud ERP and e-Tax Invoice integration), and Krungthai Corporate Online for enterprises. Security infrastructure includes TLS encryption, multi-layer firewalls, intrusion detection, and OneTrust cookie consent management. The bank is integrated into Thailand's PromptPay instant-payment rail and serves as the settlement bank for cross-border PromptPay-Alipay payment connectivity with China via a partnership with Ant International and NITMX.

Krungthai's revenue model combines eight primary streams: net interest income from lending (personal, housing, SME, corporate credit) and deposit margins (current, savings, fixed, tax-exempt, foreign-currency deposits); transaction and service fees (including international remittances via Western Union starting at 99 THB); card services (debit, KTC credit cards, travel cards); distribution commissions on government and corporate bonds, mutual funds (KTAM), stocks and derivatives (KT X Spring), and structured notes; insurance distribution (Krungthai-AXA life, motor, health, accident, Takaful); digital services fees on Krungthai NEXT and telebanking; and safe-deposit-box rentals (1,000-6,000 THB annually). The bank operates a large subsidiary ecosystem including Krungthai Card (KTC), Krungthai Asset Management (KTAM), Krungthai X Spring Securities, Krungthai Panich Insurance, Krungthai-AXA Life Insurance, Krungthai Mizuho Leasing, and Infinitas by Krungthai, giving it a fully vertically integrated financial-services footprint.

Name

Krungthai Care

Legal name

Krungthai Bank Public Company Limited (บมจ. ธนาคารกรุงไทย)

Website

https://krungthai.com

Company type

Public

Founded year

1966

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Krungthai Bank is Thailand's largest state-owned commercial bank by assets, offering retail, SME, corporate, and government banking through branches and the Krungthai NEXT and Paotang digital platforms, including deposits, lending, cards, insurance, and investment distribution.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Depository Credit Intermediation (5221), Savings Institutions and Other Depository Credit Intermediation (52218)

SIC

Savings Institutions, Not Federally Chartered (6036)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industries

Small Business Banking (Microbusiness/Sole Proprietor) (FSABAAAI), SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC), Super-App Wallets & Mini-Program Payments (FSAMAEAE)

Keywords

• Retail banking services
• Commercial banking
• Consumer lending
• Digital payments
• Wealth management

Headquarters

HQ city

Watthana

HQ country

Thailand

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Interest Income from Lending: Traditional banking revenue from interest charged on loans including personal loans, housing loans, SME loans, and corporate credit facilities. Krungthai offers personal loans, debt consolidation, housing loans, government employee loans, education loans (กยศ.), and SME business loans.
2. Deposit Products and Interest Margin: Revenue from the spread between interest paid on deposits (current accounts, savings accounts, fixed deposits, tax-free deposits, foreign currency deposits) and interest earned on loans. Interest is calculated daily and paid semi-annually for savings accounts.
3. Transaction and Service Fees: Fees from banking transactions including money transfers, international remittances (Western Union), collection services, cash management, payroll services, foreign exchange transactions, and account services. International transfer fees start at 99 THB with up to 50% discount for new customers.
4. Card Services: Revenue from debit cards, credit cards (KTC), Krungthai Travel cards, and related card transaction fees.
5. Investment Products Distribution: Revenue from distribution of investment products including government bonds, corporate bonds, mutual funds (KTAM), stocks and derivatives (KTX), structured notes, and wealth management services. Commission and distribution fees from fund management companies.
6. Insurance Distribution: Revenue from insurance product distribution including life insurance, motor insurance, health insurance, accident insurance, and Islamic Takaful insurance. The bank distributes products from Krungthai-AXA and other insurance partners.
7. Digital Services and E-Banking: Fees from digital banking services including Krungthai NEXT, Krungthai Telebanking, SMS alerts, and other electronic banking services.
8. Safe Deposit Box Rental: Annual rental revenue from safe deposit boxes available at select branches. Pricing ranges from 1,000 to 6,000 THB per year depending on box size, plus a 3,500 THB key deposit.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Krungthai Care operates the customer-facing banking service brand of Krungthai Bank, a Thai state-owned commercial bank offering a comprehensive suite of retail, SME, corporate, and government banking products. Core offerings include deposit accounts (current, savings, fixed, tax-exempt, and foreign currency), personal/housing/SME loans, debit/credit cards, life and non-life insurance distribution, investment products (government bonds, corporate bonds, mutual funds, structured notes, stocks/derivatives), and digital banking via the Krungthai NEXT mobile app, Paotang super-app, and corporate online banking platforms.

Product overview

Krungthai Bank operates as a comprehensive commercial banking platform offering a unified suite of financial products across retail, SME, and corporate segments. The core banking ecosystem centers on the Krungthai NEXT mobile app, Paotang digital wallet, and Krungthai BUSINESS app, which together provide account management, payments, transfers, and investment access. The product portfolio includes traditional banking services (deposits, loans, cards), digital-first offerings (Krungthai NEXT Savings, ZERO TAX MAX, Green Deposits), investment platforms (WealthFolio, NEXT INVEST, US Dollar Bond Wallet, Gold Wallet), and business solutions (Krungthai Payroll, Smart Trade, e-Tax Invoice, SME Loans). Key differentiators include the Paotang super-app ecosystem, cross-border payment connectivity (PromptPay-China integration), innovative savings products with insurance bundling (Care Savings), and sustainable investment options (Green Deposits, ESG funds).

Differentiator

Problem solved

Functional benefit

Brands

• Krungthai NEXT: Primary digital banking mobile application for personal customers offering account management, transfers, payments, and financial services.
• Krungthai Care
• Krungthai Business
• Krungthai Travel Card
• Krungthai Wealth
• Krungthai COMPASS
• Paotang (เป๋าตัง)
• Krungthai Corporate Online
• Krungthai netbank
• Krungthai CIO
• Krungthai e-Tax Invoice e-Receipt
• Krungthai Inter Wallet
• Krungthai Cardless
• Krungthai Connext
• Krungthai Telebanking
• Krungthai SMS Alert
• Krungthai 3-D Secure
• Health Wallet
• Gold Wallet
• PointPay
• WealthFolio
• NEXT INVEST
• Krungthai Payroll Solution
• Krungthai SmartFX
• Krungthai Smart Trade
• Krungthai Supply Chain
• Green Deposit
• Krungthai Global Savings
• Krungthai ZERO TAX MAX
• Pao Mee Tang (เป๋ามีตัง)
• Krungthai Kids Savings
• Krungthai Care Savings
• FinFit

Products and services

• Krungthai NEXT mobile banking application

Quantifiable outcome

• Krungthai Bank identified as top performer in Q3 2025 among Thai banking sector, driven by significant extraordinary gain
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered flagship, minor and core.

• UNDP (United Nations Development Programme)flagshipStrategic or Co-development Partner · 15 June 2026UNDP and Krungthai Bank partnered to unlock investment and scale community-led climate and biodiversity solutions. The partnership focuses on environmental sustainability, community development, and sustainable finance initiatives in Thailand. Projects include biodiversity restoration in Phetchaburi province and other community-based environmental programs.
• PTTEP (PTT Exploration and Production Public Company Limited)flagshipStrategic or Co-development Partner · 1 April 2026Krungthai and PTTEP celebrated full subscription of USD 125 million PTTEP Digital USD Debenture on the Paotang app (May 2026). PTTEP launched Asia's first USD-denominated digital debentures for retail investors through the Paotang platform. This was the pilot issuance expected in Q2/2026, marking an innovative retail bond distribution partnership.
• IRPCminorStrategic or Co-development Partner · 26 January 2026Krungthai and IRPC advanced an FX risk management program through an integrated ESG platform to drive sustainable growth. The partnership combines foreign exchange risk management services with ESG principles for IRPC's corporate treasury operations.
• Ant InternationalcoreStrategic or Co-development Partner · 24 October 2025Ant International partners with NITMX and Krungthai Bank to expand cross-border payment services via PromptPay between Thailand and China. Krungthai Bank acts as the settlement bank, enabling Chinese travelers to use Alipay for QR code payments at merchants in Thailand. This initiative supports tourism and commerce between the two countries and strengthens Thailand's digital financial ecosystem.
• NITMX (National ITMX)coreStrategic or Co-development Partner · 24 October 2025NITMX operates Thailand's PromptPay instant payment infrastructure and collaborates with Ant International and Krungthai Bank to enable cross-border QR payment connectivity between Thailand and China, expanding PromptPay's international network.
• Western UnioncoreChannel Partner/ Reseller/ DistributorWestern Union international money transfer services are available through Krungthai NEXT mobile app, enabling customers to make international express money transfers. Promotional offers include up to 3 exclusive rewards for Western Union transfers via Krungthai NEXT, with new customer discounts up to 50% on transfer fees starting at 99 THB.
• Krungthai-AXA (Krungthai- AXA Insurance)coreChannel Partner/ Reseller/ DistributorInsurance distribution partnership for life and non-life insurance products. The bank distributes Krungthai-AXA insurance products alongside other insurance offerings including motor, health, accident, and Takaful insurance through bank branches and digital channels.
• Chubb Insurance (บมจ.ชับบ์สามัคคีประกันภัย)minorChannel Partner/ Reseller/ DistributorTelesales partnership for insurance products. Outbound telesales service with 271 phone numbers for Chubb insurance customer contact, as disclosed on the bank's contact page.
• ธงฟ้า (Thongfa) Retail NetworkminorChannel Partner/ Reseller/ DistributorKrungthai debit cards can be used at over 30,000 ธงฟ้า (government subsidy) retail stores throughout Thailand, enabling cardholders to make purchases at these stores with their Krungthai debit cards.
• บริษัท ศูนย์รับฝากหลักทรัพย์ (Thailand Securities Depository: TSD)minorChannel Partner/ Reseller/ DistributorPartnership with Thailand's central securities depository for e-Dividend services, shareholder registration, and dividend payment processing. Contact details provided on the investor relations page.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• TMBThanachart Bank (TTB): Thai universal bank formed from the merger of TMB and Thanachart, offering retail, SME, and commercial banking. A domestic peer competing for the same customer segments and digital wallet market share.
• Kasikornbank (KBank): Thailand's largest privately-owned commercial bank and a direct competitor across retail, SME, and corporate banking. KBank's K PLUS mobile platform is widely regarded as the Thai digital banking benchmark that Krungthai NEXT competes against.
• Siam Commercial Bank (SCB): One of Thailand's 'Big Four' commercial banks offering comparable retail, SME, and corporate banking services. SCB competes directly with Krungthai across deposits, lending, wealth management, and digital banking (SCB Easy app).
• Bank of Ayudhya (Krungsri): Major Thai universal bank (subsidiary of MUFG) with similar retail, SME, and corporate banking offerings. Competes with Krungthai in deposits, cards, lending, and digital channels across Thailand.
• Bangkok Bank: Thailand's largest commercial bank by total assets historically and a major direct competitor in retail, SME, and corporate banking. Directly comparable universal banking franchise with similar deposit, lending, and digital banking offerings in the Thai market.
• Government Savings Bank (GSB Thailand): Another Thai state-owned financial institution focused on retail savings and lending. Comparable state-backed deposit-taking franchise serving similar mass-market consumer segments as Krungthai.

Broad incumbents

• DBS Bank: Singapore-based regional banking leader recognized for digital banking innovation (DBS PayLah!, digibank). Operates in Thailand and competes for cross-border payments, corporate banking, and wealth management.
• United Overseas Bank (UOB): Singapore-headquartered regional bank with significant ASEAN presence including Thailand. Comparable in cross-border payments, corporate banking, and digital banking infrastructure across Southeast Asia.
• CIMB Thai Bank: Thai subsidiary of regional banking group CIMB, offering comparable retail, SME, and corporate banking services in Thailand. Part of a broader ASEAN banking platform that competes for similar corporate and wealth clients.

Others

• Ant International (Alipay): Partner rather than direct competitor, but the Ant International-NITMX-Krungthai cross-border payment partnership positions Ant as a structurally important counterparty whose strategic shifts (e.g., new corridors, fee renegotiation) materially affect Krungthai's settlement economics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Krungthai_Care
• YouTubeyoutube.com/user/ktbcare
• Facebookfacebook.com/krungthaibank
• Instagraminstagram.com/krungthai_care
• TikToktiktok.com/@krungthai_care
• LinkedInlinkedin.com/company/krung-thai-bank-public-company-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments4 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Krungthai Care