Mat-Su Health Services

What Mat-Su Health Services does

Mat-Su Health Services, Inc. (MSHS) is a private nonprofit Federally Qualified Health Center (FQHC) headquartered at 1363 W. Spruce Ave., Wasilla, Alaska, that has delivered community health services continuously since 1977. The organization operates four clinic locations across the Mat-Su Valley (Wasilla headquarters, Big Lake, Palmer, and Bogard) and provides an integrated portfolio of primary medical care, dental care, behavioral health care, and women's health care. MSHS began as a community mental health center and was converted to FQHC status in October 2005 under 42 U.S.C. 254b, becoming a Health Center Program grantee and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). The center is CARF accredited, recognized as a Level 3 Patient-Centered Medical Home, and operates as a designated National Health Service Corps loan repayment site that helps recruit clinicians to an underserved Alaskan market.

The service portfolio centers on four core lines—Family Medicine, Behavioral Health Care, Dental Care, and Women's Health Care—and is supplemented by Medication-Assisted Treatment (MAT) for opioid, alcohol, and other substance use disorders using FDA-approved buprenorphine/naloxone and naltrexone, the OnTrAK early-psychosis intervention program for youth aged 15-25, psychosocial rehabilitative services delivered in clinic, community, school, or home settings, and 24/7 telephonic crisis intervention. The underlying technology stack combines electronic health records with three external integrations: the InteliChart patient portal (appointment scheduling, records access), the InstaMed Quick Pay Portal (online bill payment), and healtheConnect Alaska, the statewide health information exchange supporting cross-provider care coordination. Dental services use digital X-ray imaging with lower radiation exposure than film, and the MAT program incorporates the FDA-approved NSS-2 BRIDGE peripheral nerve stimulation device as an adjunct for opioid withdrawal symptom reduction. Compliance spans HIPAA and 42 CFR Part 2, with multilingual English, Russian, and Ukrainian website and patient resources.

MSHS operates a hybrid reimbursement model combining recurring HRSA Section 330 grant funding with patient service revenue from Medicare, Medicaid, most third-party insurers, and self-pay. A sliding fee discount tied to U.S. National Poverty Guidelines is offered to qualifying uninsured and underinsured patients, with annual proof of income and a publicly posted Price Transparency List; no patient is denied care due to inability to pay. Customer segments span the general public across all ages, with a primary emphasis on uninsured and underinsured residents of the Mat-Su Valley, supplemented by specialized populations needing behavioral health, substance use disorder, and women's preventive care. Distribution is exclusively direct through in-person clinic visits; no telehealth capability is explicitly mentioned. Leadership comprises CEO Elena Shawback (MBA), COO Bernie Jarriel (MHS), CFO Cassee Olin, and Medical Director Dr. Susie Dillon (MD, 30+ years of family practice, in role since September 2007).

Name

Mat-Su Health Services

Legal name

Mat-Su Health Services, Inc.

Website

https://mshsak.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

Mat-Su Health Services, Inc. is a nonprofit Federally Qualified Health Center operating four integrated clinics in Alaska's Mat-Su Valley, providing primary medical, dental, behavioral health, and women's health services to uninsured, underinsured, and insured residents under a sliding-fee model.

Ownership category

akta.pro rank

Product category

Community Health Care Services

NAICS

Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Obstetrics & Gynecology (OB/GYN) Clinics (HLAFAJAA)

Keywords

• Community health services
• Federally qualified health center
• Behavioral health care
• Primary medical care
• Women's health services

Headquarters

HQ city

Wasilla

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Federal HRSA Funding: Receives federal funding through the Health Resources and Services Administration (HRSA) as a Federally Qualified Health Center (FQHC) grantee under 42 U.S.C. 254b. Also deemed a Public Health Service employee under 42 U.S.C. 233(g)-(n).
2. Patient Service Revenue: Revenue from patient payments including Medicare, Medicaid, most third-party insurances, and out-of-pocket payments. Sliding fee discounts available based on family size and income for qualifying patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Mat-Su Health Services operates as a Federally Qualified Health Center (FQHC) delivering integrated primary medical care, dental care, behavioral health, and women's health services across four clinic locations in the Mat-Su Valley, Alaska. Services include family medicine, mental health counseling and 24/7 crisis intervention, medication-assisted treatment for substance use disorders, and preventive women's health screenings, all offered with a sliding fee scale for uninsured and underinsured patients.

Product overview

Mat-Su Health Services is a Federally Qualified Health Center (FQHC) offering an integrated healthcare delivery model through multiple clinic locations in the Mat-Su Valley, Alaska. The organization provides a unified portfolio of healthcare services centered on four core offerings: Family Medicine (primary care for all ages), Behavioral Health Care (including crisis intervention and therapy), Dental Care, and Women's Health Care. These core services are supplemented by specialized sub-products including Medication-Assisted Treatment (MAT) for substance use disorders, the OnTrAK Program for youth psychosis early intervention, and Psychosocial Rehabilitative Services. The integrated model allows the organization to provide coordinated, whole-person care addressing physical, mental, and behavioral health needs from a single provider network, with a sliding fee discount program for uninsured and underinsured patients.

Differentiator

Problem solved

Functional benefit

Brands

• OnTrAK: A program for youth and young adults living in the Mat-Su Borough between the ages of 15 and 25 who are experiencing early signs and symptoms of psychosis.

Products and services

• Family Medicine Primary medical care services for patients of all ages, including immunizations, well-child visits, annual physicals, chronic disease management (diabetes, heart disease, asthma), and minor in-office procedures. Targeted at families and individuals of all ages in the Mat-Su Valley.
• Behavioral Health Care Comprehensive behavioral health services including 24/7 crisis intervention, individual and group therapy for children, adolescents, and adults, psychiatric evaluation, medication management, and psychosocial rehabilitative services for those experiencing chronic mental illness or severe emotional disturbance.
• Dental Care Affordable dental services including routine examinations, digital X-rays, cleanings, sealants, restorative dentistry (fillings), dental extractions, partial and full dentures, and referrals for dental specialties such as orthodontics, periodontics, and oral surgery.
• Women's Health Care Gynecological and well-woman care including annual exams, cervical cancer screenings (pap tests), pelvic exams, breast exams, STI/STD testing and treatment, HIV testing, and birth control services including implant options. Includes participation in Alaska's Ladies First program for free cervical cancer screenings and mammograms.
• Medication-Assisted Treatment (MAT) Treatment for substance use disorders including opioid use disorder, alcohol use disorder, and methamphetamine/cocaine/cannabis related disorders. Uses FDA-approved medications such as Buprenorphine/Naloxone (Suboxone) and Vivitrol, combined with counseling and behavioral therapies, plus adjunct use of the FDA-approved NSS-2 BRIDGE Device System.
• OnTrAK Program Specialized program for youth and young adults aged 15-25 in the Mat-Su Borough experiencing early signs and symptoms of psychosis. Provides early identification, supportive community, and coordinated care services.
• Crisis Intervention Services 24/7 behavioral health crisis intervention services available by phone to provide immediate telephone support for individuals in mental health crisis.
• Psychosocial Rehabilitative Services Community-based support services for children and adults with chronic mental illness or severe emotional disturbance, including case management and skills development (self-care and life skills), provided at clinic, community, school, or home settings.

Quantifiable outcome

• Nearly 400 people served during COVID-19 vaccination clinic at Menard Center

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Sea Mar Community Health Centers: Large Washington-state FQHC network providing medical, dental, behavioral health, and social services across multiple locations. Highly comparable multi-specialty community health center model with similar integrated care approach and underserved population focus.
• Clinica Family Health: Colorado-based FQHC providing integrated medical, dental, and behavioral health services in the Denver metro area. Highly comparable Patient-Centered Medical Home model with similar scope of services and underserved population focus.
• Open Door Community Health Centers: California-based FQHC network serving Humboldt and Del Norte counties with comprehensive primary care, dental, behavioral health, and specialty services. Comparable multi-clinic FQHC model serving rural and underserved populations on the West Coast.
• Cherokee Health Systems: Tennessee-based FQHC and community health system known for integrated behavioral health and primary care model. Comparable in combining primary care, behavioral health, and dental services under a community health center framework with academic/research partnerships.
• Anchorage Neighborhood Health Center: Anchorage-based FQHC providing integrated medical, dental, and behavioral health services to underserved populations in Alaska. Operates with the same FQHC regulatory framework, sliding fee scale, and HRSA funding model as MSHS, serving as the most direct geographic peer in the state.
• Community Health Centers of the Central Coast: California-based FQHC network with 30+ locations providing medical, dental, behavioral health, and women's health services. Comparable large multi-site FQHC model with similar integrated care approach and agricultural-worker population focus.
• Sunset Community Health Center: Arizona-based FQHC providing primary medical, dental, and behavioral health services in Yuma County. Comparable integrated FQHC model with sliding fee scale serving underserved border-region populations.
• Peninsula Community Health Services of Alaska: Alaska-based FQHC serving the Kenai Peninsula with primary care, behavioral health, and dental services. Comparable mission-driven community health center model with similar patient mix and rural service area challenges.
• Interior Community Health Center: Fairbanks-based FQHC providing medical, dental, and behavioral health services to Interior Alaska communities. Directly comparable as another Alaskan FQHC with multi-specialty integration and sliding fee scale.

Regional players

• Alaska Native Tribal Health Consortium: Statewide Alaska Native health organization providing comprehensive health services to Alaska Native and American Indian populations. Operates in the same geographic region with overlapping service offerings but serves a different patient population (tribal members) under different federal authorities (Indian Health Service).

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/122628677795511

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mat-Su Health Services