CSC

What CSC does

Cargo Service Center India Private Limited (CSC) is a privately held air cargo handling company headquartered in Mumbai that operates integrated cargo terminal services across five Indian airports - Mumbai (CSMIA), Delhi (IGI), Bengaluru (Kempegowda), Kannur, and Cochin - handling 0.9+ million tonnes of cargo annually under multi-year concessions (19-25 years) secured from airport authorities. The company serves scheduled passenger airlines (40+ including Qatar Airways, Cathay Pacific, Singapore Airlines, Emirates, Lufthansa, KLM, Air India, IndiGo), pharmaceutical manufacturers and exporters (20+ including Sun Pharma, Cipla, Serum Institute, Sanofi, Lupin, Dr. Reddy's, Aurobindo), freight forwarders, and perishable/agro shippers via wholly owned and joint-venture entities.

CSC's core technology platform is built on Oracle 12C (a first for Indian air cargo handlers), IoT-based temperature and humidity sensors across temperature-controlled zones, paperless terminal operations introduced in February 2021, and the proprietary Turant-CSC mobile application (iOS and Android) providing real-time shipment location and temperature tracking for pharmaceutical exports. The group operates India's first IATA CEIV Pharma-certified Pharma Excellence Center (6,000 sq.m., 300,000 tonnes pharma / 168,000 tonnes perishable annual throughput) at Mumbai, India's first on-airport Public Custom Bonded Warehouse at Bengaluru, and an in-house DGCA/BCAS-certified Aviation Security Training Institute (ASTI).

The business model is concession-driven and infrastructure-intensive: revenue is generated through AERA-regulated cargo handling tariffs across multi-year concession contracts, supplemented by premium cold-chain and CEIV Pharma handling fees, bonded warehousing and value-added services (labelling, packing, repacking, partial clearances), AVSEC and DGR training fees at ASTI, and JV economics from flagship JVs with SATS Ltd. (MCSCAPL, Mumbai international) and Delhi International Airport Limited (DIAL, DCSC). Go-to-market combines long-term direct concession sales to airport authorities, direct enterprise contracts with airlines and freight forwarders, channel partnerships through global gateway operators (SATS), and a self-serve digital layer via the Turant mobile app.

Name

CSC

Legal name

Cargo Service Center India Private Limited

Website

https://cscindia.in

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cargo Service Center India (CSC) is a privately held Indian air cargo handling company operating integrated cargo terminals across five airports (Mumbai, Delhi, Bengaluru, Kannur, Cochin) under 19-25 year concessions, serving 40+ airlines, 20+ pharmaceutical exporters, and freight forwarders with Oracle 12C-backed, IoT-monitored, paperless operations including IATA CEIV Pharma cold-chain handling.

Ownership category

akta.pro rank

Product category

Air Cargo Handling Services

NAICS

Airport Operations (48811), Warehousing and Storage (4931), Nonscheduled Chartered Freight Air Transportation (481212)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Warehousing, CFS & Bonded Storage for General Cargo (Within Terminal) (TLAHADAI)

akta.pro secondary industry

Aviation & Marine Spares / AOG Critical Parts Courier (TLAAAEAH)

Keywords

• Air cargo handling
• Cargo terminal operations
• Pharmaceutical cold chain
• Bonded warehousing services
• Aviation security training

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Regulated Tariff-based Cargo Handling Charges: CSC earns revenue through AERA (Airports Economic Regulatory Authority) regulated tariffs for cargo handling, warehousing, and terminal services at each airport location. Tariff charge letters and AERA orders are published publicly. Multi-year concession agreements (19–25 years) provide recurring contracted revenue.
2. Specialized Cold Chain / Pharma Cargo Handling Services: Premium pricing on temperature-controlled, GDP-compliant, CEIV Pharma certified handling of pharmaceutical and perishable cargo via the Mumbai Cargo Center Cold Chain Solutions (MCCCCS) and Export Cold Zone, including dedicated pallet positions, cold storage, and 24/7 surveillance.
3. Aviation Security and DGR Training Services: Revenue from tuition fees for certified training courses (Basic AVSEC, AVSEC Induction, Screener, Refresher, DGR Categories 1–12, Goods Distribution, ULD Management, Safety Management System) delivered through ASTI to external aviation companies and internal staff.
4. Bonded Warehousing & Value-added Services: Revenue from India's first on-airport public custom bonded warehouse at Bengaluru and other value-added services (labelling, packing, repacking, partial clearances, long-term storage of bonded cargo).

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

CSC operates and manages air cargo terminals at five Indian airports (Mumbai, Delhi, Bengaluru, Kannur, Kochi) under long-term concessions, providing end-to-end cargo handling services including import/export processing, customs documentation, security screening, warehousing, ULD build-up/breakdown, and specialized temperature-controlled cold chain handling for pharmaceutical and perishable cargo. The group also runs India's first on-airport public custom bonded warehouse at Bengaluru and an in-house aviation security training institute.

Differentiator

Problem solved

Functional benefit

Brands

• Turant-CSC: Mobile application launched by Cargo Service Center for real-time tracking of import/export shipments, including real-time temperature tracking for export pharmaceutical shipments from Mumbai.
• AVSEC Training Institute (ASTI)
• Mumbai Cargo Service Center Airport (MCSCAPL)
• Mumbai Cargo Service Center Cold Chain Solutions (MCCCCS)
• Delhi Cargo Service Center (DCSC)

Products and services

• Mumbai International Cargo Terminal Operations (MCSCAPL) International cargo handling at Chhatrapati Shivaji Maharaj International Airport (CSMIA) Mumbai, including export and import processing, paperless terminal operations, ULD build-up/breakdown, and handling of general cargo, dangerous cargo, and high-value cargo. Operated as a JV with SATS Ltd. under a 19-year concession. IATA-accredited terminal with 75,000 tons annual capacity.
• Delhi International and Domestic Cargo Terminal Operations (DCSC) Integrated end-to-end cargo handling services at Indira Gandhi International Airport (IGI) Delhi, including segregated handling of import and export cargo under one roof. The multi-storied two-tier terminal spans 45,000+ sq.m with 850,000 MT annual capacity, and is ISO 9001:2015, GDP, ISAGO, and BCAS Regulated Agent certified. Operated as a JV with Delhi International Airport Limited (DIAL) under a 25-year concession.
• Mumbai Pharma Excellence Center and Cold Chain Cargo Handling (MCCCCS / MCSCCCSPL) End-to-end temperature-regulated, GDP-compliant, IATA CEIV Pharma certified cargo handling at the Agro & Pharma Excellence Center (Export Cold Zone) at Mumbai airport. Covers 6,000 sq.m (4,000 sq.m pharma + 2,000 sq.m agro) with 12 truck docks, freezer chambers, cold rooms, advanced IT infrastructure, and 24/7 surveillance. Throughput capacity of 300,000 tonnes pharma and 168,000 tonnes perishable annually, with real-time temperature tracking via the Turant-CSC mobile app.
• On-Airport Public Custom Bonded Warehousing (Bengaluru) India's first on-airport Public Custom Bonded Warehouse at Kempegowda International Airport, Bengaluru, covering 10,000 sq.ft. with 1,200 MT annual cargo handling capacity. Supports re-export, long-term storage, partial clearances, and value-added services including labelling, packing, and repacking.
• AVSEC and Dangerous Goods Regulations Training Services (ASTI) DGCA/BCAS-certified aviation security training delivered through the in-house Aviation Security Training Institute (ASTI) at Delhi and Mumbai. Courses include Basic AVSEC (13 days), AVSEC Induction (5 days), AVSEC Refresher (3 days), Screener pre-certification (3 days), and DGR Categories 1–12 training (1–6 days). Available to airline, airport, civil aviation authority, and aviation security service provider employees.
• Drone Logistics Services (CSC Drone Cargo Services) Setting up India's first integrated drone logistics solutions in metro, tier-1, tier-2, and semi-urban areas, operated through CSC Drone Cargo Services Pvt. Ltd. (a wholly owned CSC Group company).
• Cochin International and Domestic Cargo Terminal Operations Cargo terminal operations at Cochin International Airport under concession from CIAL — covering both International Cargo Operations (10,400 sq.m, awarded 2023) and Domestic Cargo Operations (2,300 sq.m, awarded 2022). CSC operates as a Regulated Agent (RA) and Terminal Operator per IATA SGHA 2013, handling perishable, temperature-sensitive, general, and courier shipments.

Quantifiable outcome

• 0.9+ million tonnes of cargo handled annually across 5 airports
• +6 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature6 records

Partnerships

15 partnerships are on record, tiered event sponsorship, strategic / exploratory, supporting / channel, long-term concession partner, historical concession partner, long-term operational partner, flagship / core jv and industry association membership.

• India Cargo Awards 2025 (organiser)event sponsorshipGTM or Marketing Partner · 16 January 2026CSC served as the Gold Sponsor at the India Cargo Awards 2025, positioning itself as a key player in India's cargo and logistics sector and reinforcing its commitment to innovation, operational efficiency, and partnerships across the logistics ecosystem.
• Drone Delivery Canada (DDC)strategic / exploratoryStrategic or Co-development Partner · 12 November 2020Drone Delivery Canada, with the assistance of sales agent Air Canada, executed a Letter of Intent (LOI) with CSC Drone Aviation — a CSC Group Company — in India, effective November 12, 2020, to develop integrated drone logistics solutions in metro, tier-1, tier-2, and semi-urban areas.
• Air Canadasupporting / channelGTM or Marketing Partner · 12 November 2020Air Canada served as sales agent to Drone Delivery Canada in the Letter of Intent (LOI) with CSC Drone Aviation, executed on November 12, 2020 for drone logistics solutions in India.
• Kannur International Airport Limited (KIAL)long-term concession partnerStrategic or Co-development Partner · 1 January 2020Kannur International Airport Limited appointed CSC to operate and manage all air cargo operations of the domestic and international airport under an O&M contract awarded in 2020. The terminal handles perishable and general cargo.
• Airports Authority of India (AAI) / Gujarat Agro Industries Corporation Ltd.historical concession partnerStrategic or Co-development Partner · 1 January 2009CSC was awarded tenders in 2009 to operate and manage an Integrated Pack House and Banana Pack House at Ahmedabad built by Gujarat Agro Industries Corporation Ltd., plus a 25-year concession in 2009 to design, build, and operate a new international and domestic terminal. CSC also operated the Mangaluru Domestic Cargo Terminal (2015) and Aurangabad Domestic Air Cargo Terminal (2016) under concession.
• Express Council of India (EICI)long-term operational partnerChannel Partner/ Reseller/ Distributor · 1 January 2003CSC was awarded contracts in 2003 (Delhi) and 2005 (Mumbai) to handle operations at the Express courier cargo terminal on behalf of the Express Council of India (EICI), and was awarded the full Mumbai EICI contract in 2020.
• SATS Ltd.flagship / core jvStrategic or Co-development PartnerSATS Ltd. is Asia's leading provider of food solutions and gateway services, with a network spanning 14 countries and 54 cities. In 2018, SATS and CSC formed a joint venture — Mumbai Cargo Service Center Airport Pvt. Ltd. (MCSCAPL) — to operate and manage international cargo facilities at Chhatrapati Shivaji Maharaj International Airport, Mumbai, for 19 years. SATS CEO Bob Chi Cheng Bock and President & CEO Kerry Mok serve as Directors on the MCSCAPL board.
• Delhi International Airport Limited (DIAL)flagship / core jvStrategic or Co-development PartnerDelhi International Airport Limited is the joint-venture partner with CSC for Delhi Cargo Service Center (DCSC), incorporated in 2009 to provide air cargo handling services at IGI Airport, Delhi under a 25-year concession. DCSC operates and manages the International and Domestic Terminal (CT2).
• Air Cargo Forum India (ACFI)industry association membershipOthersCSC India is an active member of the Air Cargo Forum India, contributing to industry leadership development in the Indian air cargo sector.
• Pharma.Aeroindustry association membershipOthersCSC is a member of Pharma.Aero, an international cross-industry collaboration platform focused on reliable end-to-end air transport for pharmaceutical products.
• Cold Chain Associationindustry association membershipOthersCSC India is a member of the Cold Chain Association, supporting industry standards for temperature-controlled logistics.
• Air Cargo Agents Association of India (ACAAI)industry association membershipOthersCSC India is a member of ACAAI, the apex body representing air cargo agents in India.
• Confederation of Indian Industry (CII)industry association membershipOthersCSC India is a member of the Confederation of Indian Industry (CII), the premier industry body in India. CSC regularly receives CII SCALE Awards for cold chain and terminal operator excellence.
• Air Cargo Handlers Association of India (ACHAI)industry association membershipOthersCSC India is a member of the Air Cargo Handlers Association of India, contributing to industry leadership among Indian ground handling agents.
• Cochin International Airport Limited (CIAL)long-term concession partnerStrategic or Co-development PartnerCIAL awarded the Cochin Airport Domestic Cargo Operations concession to CSC in 2022 and the International Cargo Operations concession in 2023. CSC operates and manages both terminals as a Regulated Agent and Terminal Operator per the IATA SGHA 2013 scheduled services.

Scale indicators12 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Celebi Aviation Holding: Turkish-based independent ground handling and cargo services group with significant Indian operations at Delhi, Mumbai and other major airports. Competes with CSC on airline and freighter handling, terminal operations and bonded warehousing under similar concession structures.
• AISATS (Air India SATS Airport Services): Joint venture between Air India and SATS Ltd. providing integrated airport ground handling and cargo terminal services across major Indian airports including Delhi and Mumbai. Directly competes with CSC for airline cargo handling contracts at the same hubs with overlapping SGHA-based operating model.

Broad incumbents

• DHL Global Forwarding: World's largest air freight forwarder with dedicated life sciences and cold-chain capabilities (LifeConEx, Thermonet). Comparable to CSC on pharma airfreight handling and as a counterparty / indirect competitor for Indian pharmaceutical shippers.
• WFS (Worldwide Flight Services): Global air cargo handler and ground services company (now part of SATS group) operating at over 170 stations. Comparable to CSC in cargo terminal operations, pharma cool chain and dangerous goods handling for international carriers.
• dnata: Emirates Group-owned global air services provider offering cargo, ground handling and travel services at airports worldwide, including India. Overlaps with CSC in airline cargo handling, warehousing and specialized cargo categories at common Indian hubs.
• CEVA Logistics: Global logistics provider offering airfreight, contract logistics and cold-chain services including pharma and healthcare verticals with Indian presence. Comparable to CSC on pharma and perishable cargo handling and integrated supply chain solutions.
• Menzies Aviation: One of the world's largest air cargo and ground handling services providers, operating at over 200 airports globally with Indian presence. Comparable to CSC in cargo terminal operations, ramp handling and warehouse services for major airlines.
• Kuehne+Nagel: Global freight forwarding and logistics major with significant Indian airfreight operations including KN PharmaChain for temperature-controlled pharma shipments. Comparable to CSC's pharma cold-chain capability and freight forwarder relationships at Indian airports.

Regional players

• Blue Dart Aviation: DHL-owned Indian express cargo airline operating dedicated freighter services and ground handling through its own and partner terminals. Comparable to CSC in domestic cargo handling infrastructure and relationships with Indian e-commerce and pharmaceutical shippers.
• GMR Air Cargo and Logistics (Hyderabad): GMR Group operates cargo and ground handling at Hyderabad and other Indian airports, providing a comparable terminal operator model anchored to its own airport concessions. Regional peer to CSC in India-specific air cargo terminal operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/CSCIndia_PvtLtd
• YouTubeyoutube.com/watch?v=o4lkhoEIfXg
• Facebookfacebook.com/cargoservicecenterindia
• LinkedInlinkedin.com/company/cargo-service-center-india-pvt-ltd
• Instagraminstagram.com/csc_in

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSC