Asylum Seeker Resource Centre

Name

Asylum Seeker Resource Centre

Legal name

Asylum Seeker Resource Centre

Website

https://asrc.org.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Humanitarian and Refugee Support Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Community Food Services (624210), Other Community Housing Services (624229), Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE)

Keywords

• Humanitarian aid services
• Refugee support programs
• Asylum legal assistance
• Community foodbank services
• Refugee advocacy campaigns

Headquarters

HQ city

Footscray

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Donations and Philanthropy: The ASRC is funded by individual donations, philanthropic trusts, and community supporters. It does not accept funding from the Australian Federal Government to maintain independence. Donations come through one-time gifts, monthly giving, workplace giving, bequests, and fundraising activities.
2. Social Enterprises (ASRC Catering & ASRC Cleaning): ASRC operates two social enterprises that create employment pathways for people seeking asylum. ASRC Catering provides event catering and runs two university cafés; ASRC Cleaning provides professional home and commercial cleaning services. Profits from these enterprises are reinvested into ASRC programs.
3. World Refugee Day Telethon: Annual fundraising telethon events celebrating refugee stories and raising funds for the organisation's operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

ASRC is Australia's largest independent human rights organization for refugees and people seeking asylum, delivering free wraparound services including a foodbank and community kitchen, material aid, human rights legal aid, a healthcare clinic, education and training, employment and empowerment pathways, housing support, and detention rights advocacy. It also runs two social enterprises — ASRC Catering (event catering plus Journeys Café at University of Melbourne campuses) and ASRC Cleaning (home and commercial cleaning) — which create employment pathways and reinvest profits into ASRC programs.

Product overview

The Asylum Seeker Resource Centre operates as a unified service organization offering wraparound support programs for people seeking asylum. The portfolio consists of core humanitarian services including a Foodbank and Community Kitchen, Human Rights Law Program, Healthcare Clinic, Employment Pathways, Education and Training, Material Aid, Detention Rights Advocacy, Empowerment Pathways, and Housing Support. Additionally, ASRC operates two social enterprises (ASRC Catering and ASRC Cleaning) that generate profits reinvested into ASRC programs while creating employment pathways. Services are delivered from Footscray headquarters and Dandenong's Refugee Resource Hub, with the social enterprises operating across Melbourne metropolitan area including University of Melbourne campus cafes.

Differentiator

Problem solved

Functional benefit

Brands

• ASRC Catering: Social enterprise providing event catering services to Melbourne metropolitan area and running two cafes (Journeys Café) in partnership with University of Melbourne at South Melbourne and Parkville campuses.
• ASRC Cleaning

Products and services

• Foodbank and Community Kitchen Emergency food security program providing food parcels and community kitchen facilities for people seeking asylum at Footscray headquarters and the Dandenong Refugee Resource Hub.
• Human Rights Law Program Legal services providing migration advice, protection visa applications, Administrative Review Tribunal support, and judicial review assistance for people seeking asylum.
• Healthcare Services Health clinic providing medical care and healthcare support for people seeking asylum who are excluded from Medicare.
• Employment Pathways Programs helping people seeking asylum gain employment through training, mentorship, and pathway development to meaningful work.
• Education and Training Educational programs and training services helping people seeking asylum develop skills and access learning opportunities.
• Material Aid Distribution of material goods and essential items to people seeking asylum who need basic supplies.
• Detention Rights Advocacy Advocacy services for people detained in immigration detention facilities, including offshore processing advocacy.
• Empowerment Pathways Programs empowering people seeking asylum to develop leadership skills and self-advocacy capabilities.
• Housing Support Program Support services helping people seeking asylum access and maintain safe housing.
• ASRC Catering Event catering social enterprise creating employment pathways for people seeking asylum, providing cuisine influenced by diverse cultural backgrounds. Operates in the Melbourne metropolitan area and runs Journeys Café partnerships with the University of Melbourne at South Melbourne and Parkville campuses.
• ASRC Cleaning Professional home and commercial cleaning social enterprise providing employment pathways for people seeking asylum, with training, education, and mentorship while delivering cleaning services to Melbourne clients.
• Refugee Resource Hub (Dandenong) Resource centre in Dandenong (205 Thomas Street, Dandenong VIC 3175) providing support services and resources for refugees and people seeking asylum. Open Monday, Tuesday, and Thursday 10am–4pm.

Quantifiable outcome

• Assists 8,500+ people seeking asylum each year
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• University of MelbournecoreStrategic or Co-development PartnerASRC operates two cafés in partnership with the University of Melbourne at the South Melbourne and Parkville campuses. Journeys Café by ASRC offers training and employment for people seeking asylum in hospitality roles.
• Maurice Blackburn LawyerscoreStrategic or Co-development PartnerMaurice Blackburn's dedicated Social Justice Project is a key partner of the ASRC. Jennifer Kanis, a board member of ASRC, leads Maurice Blackburn's social justice practice.
• Reconciliation AustraliacoreStrategic or Co-development PartnerASRC maintains a close relationship with Reconciliation Australia as part of their Reflect Reconciliation Action Plan commitments.
• Footscray City Primary SchoolminorStrategic or Co-development PartnerRebekah Lautman first became involved with ASRC when it was originally located in Footscray through her children's primary school, Footscray City.
• Foodbank AustraliaminorOthersASRC foodbank operates separately from Foodbank Australia. Unlike Foodbank Australia, ASRC does not receive federal government funding for core services.
• ACOSS (Australian Council of Social Service)minorStrategic or Co-development PartnerJana Favero, ASRC Deputy CEO, currently serves as a Board Member for ACOSS.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Refugee Council of Australia: Australia's national umbrella body for refugees and people seeking asylum, focused on advocacy, policy, and research. Highly comparable to ASRC's policy and advocacy remit, with overlapping donor and supporter bases.
• Settlement Services International (SSI): Major settlement and asylum seeker support provider across NSW and beyond, delivering casework, employment, and community programs. Closely comparable wraparound humanitarian service model and target population.
• AMES Australia: Victorian-based settlement and humanitarian services organisation supporting newly arrived migrants and asylum seekers with casework, English, and employment programs. Direct service peer in the same geography.
• Brotherhood of St Laurence: Melbourne-based social justice organisation addressing poverty and disadvantage, including refugee and asylum seeker programs. Comparable wraparound support model, social enterprise presence, and advocacy orientation.
• Refugee Action Coalition: Sydney-based advocacy and frontline support group for asylum seekers, including detention support and community visitation. Highly comparable advocacy and community-led service model.

Broad incumbents

• Australian Red Cross: Large humanitarian organisation providing migration support, asylum seeker assistance, and emergency relief in Australia. Comparable service portfolio (food, material aid, casework) but operates nationally and accepts government funding.
• St Vincent de Paul Society (Vinnies): Large national charity providing food, material aid, housing, and casework including for asylum seekers. Overlapping frontline services (foodbank, material aid) at much greater national scale.
• Salvation Army Australia (Migration Services): National faith-based organisation providing humanitarian assistance including for asylum seekers and refugees, with comparable food, material aid, and casework offerings at much larger scale.

Regional players

• Multicultural Communities Council of Western Australia: WA-based peak body delivering settlement, advocacy, and community support for migrants and refugees. Comparable advocacy-plus-services model, with regional focus on Western Australia.

Emerging players

• Caritas Australia: Australian Catholic aid agency with humanitarian programs including refugee support and resettlement. Partial overlap in mission and donor base, with broader international development scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ASRC1
• YouTubeyoutube.com/user/ASRCVideos
• Facebookfacebook.com/Asylum.Seeker.Resource.Centre.ASRC
• LinkedInlinkedin.com/company/asylum-seeker-resource-centre
• Instagraminstagram.com/asrc1
• TikToktiktok.com/@asrc_au

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Asylum Seeker Resource Centre