CareOne Services Inc.

Name

CareOne Services Inc.

Legal name

CareOne, LLC

Website

https://careonecredit.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Debt Relief Services

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Credit Counseling & Debt Management Plans (DMP) (FSAKAJAH)

akta.pro secondary industries

Debt Management Plans (DMP) & Consolidation Programs (FSAKAIAJ), Debt Settlement & Negotiation Services (FSAEAFAC), Debt Settlement / Negotiation Programs (Non-loan) (FSAKAIAK)

Keywords

• Debt consolidation services
• Debt settlement programs
• Consumer credit counseling
• Debt management plans
• Personal finance advisory

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Marketing or Sales, Personnel, Technology or R&D, Operations

Revenue model

1. Lead Generation & Marketing Services: CareOne generates revenue by driving consumer leads to affiliated debt relief service providers. The company collects referral fees or marketing fees when consumers are connected with service providers. Their Terms of Use explicitly states that they share consumer information with providers of products and services requested.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

CareOne Services, Inc. is a consumer debt-relief lead generation and referral company that connects individuals burdened with unsecured debt (credit cards, personal loans, medical bills, collection accounts) to a network of affiliated debt-relief service providers. It offers three core programs: Debt Management Plans (DMP) that consolidate debts into one lower monthly payment via creditor-negotiated concessions; Debt Settlement Plans (DSP) that negotiate reduced payoffs (typically around 50%) held in FDIC-insured escrow; and debt consolidation services that lower interest rates and waive fees without requiring a new loan.

Product overview

CareOne Services Inc. operates as a debt relief services company offering three interconnected core products: Debt Management Plans (DMP) that consolidate unsecured debts into single payments with creditor-negotiated benefits, Debt Settlement Plans (DSP) that negotiate reduced payoffs typically around 50% of owed amounts over 3-5 years, and Debt Consolidation services that negotiate directly with creditors without requiring new loans. The company also provides bankruptcy consultation as a last-resort option and offers educational resources including credit card billing dispute guidance. The DMP is positioned as the first and best option for those who can afford it, the DSP targets those who cannot afford regular payments, and debt consolidation serves as an alternative to traditional loans.

Differentiator

Problem solved

Functional benefit

Products and services

• Debt Management Plan (DMP) A debt-relief program delivered through CareOne's network of affiliated providers in which debt-relief specialists work directly with creditors to secure benefits such as reduced interest rates, lower monthly payments, and waived late/over-limit fees, consolidating unsecured debts into a single monthly payment with full payoff at completion. Designed for consumers with $3,500+ in unsecured credit cards, personal loans, medical bills, or collections.
• Debt Settlement Plan (DSP) An alternative to bankruptcy offered through CareOne-affiliated providers in which consumers make monthly deposits into an FDIC-insured escrow account while providers negotiate with creditors to settle debts for a fraction of the amount owed — typically around 50% of total debt over 3–5 years, with reputable providers operating on a success-fee model that only collects after effective settlement.
• Debt Consolidation A service in which CareOne providers contact creditors on behalf of clients to negotiate reduced interest rates and waive late fees, allowing unsecured debts to be paid back in full through manageable payments without requiring a new consolidation loan. Available in all 50 states and territories.
• Bankruptcy Consultation Information and guidance about bankruptcy options (Chapter 7 and Chapter 13) for consumers facing financial distress who cannot pay their debts, delivered through referrals to partner attorneys when bankruptcy is determined to be the appropriate path.

Quantifiable outcome

• Up to 57% lower monthly payments for qualifying consumers
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• American Credit Card SolutionscoreChannel Partner/ Reseller/ DistributorAffiliated debt relief service provider in CareOne's network. Provides debt management and settlement services to consumers referred through CareOne's platform.
• American Financial SolutionscoreChannel Partner/ Reseller/ DistributorAffiliated debt relief service provider in CareOne's network. Offers debt consolidation and management services to referred consumers.
• Cambridge Credit CounselingcoreChannel Partner/ Reseller/ DistributorAffiliated nonprofit credit counseling agency in CareOne's network providing debt management services.
• CESIcoreChannel Partner/ Reseller/ DistributorAffiliated debt relief service provider in CareOne's network offering counseling and management plans.
• Money Management InternationalcoreChannel Partner/ Reseller/ DistributorAffiliated nonprofit credit counseling organization in CareOne's network providing comprehensive debt management services.
• InchargecoreChannel Partner/ Reseller/ DistributorAffiliated debt relief service provider in CareOne's network offering credit counseling and debt management.
• Take Charge AmericacoreChannel Partner/ Reseller/ DistributorAffiliated nonprofit credit counseling agency in CareOne's network providing debt management and financial education.

Scale indicators5 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• National Debt Relief: Large direct-to-consumer debt settlement provider offering Debt Settlement Plans and debt consolidation to consumers nationwide. Closely comparable to CareOne's DSP and consolidation offerings and target customer (over-indebted US consumers).
• Cambridge Credit Counseling: Nonprofit credit counseling agency offering Debt Management Plans and financial education. Directly comparable to CareOne's DMP offering and an existing CareOne affiliate.
• Clearpoint Credit Counseling Solutions: Nonprofit consumer credit counseling agency delivering DMPs, housing counseling, and student loan counseling, comparable to CareOne's counseling and DMP services.
• Freedom Debt Relief: Leading US debt settlement company that negotiates with creditors to reduce balances and serves a virtually identical consumer segment to CareOne. Operates its own in-house settlement programs rather than the affiliate-lead-gen model.
• Accredited Debt Relief: Direct-to-consumer debt settlement and consolidation provider targeting over-indebted US households with unsecured debt, comparable to CareOne's DSP/DMP routing.
• Money Management International (MMI): Nonprofit credit counseling agency offering Debt Management Plans, bankruptcy counseling, and financial education. Comparable to CareOne's DMP line and currently listed in CareOne's affiliate network.
• GreenPath Financial Wellness: Nonprofit credit counseling agency providing Debt Management Plans, housing counseling, and financial education. Directly comparable on the DMP/counseling side of CareOne's product set.
• Debt.com: Consumer-facing debt relief marketplace and lead generation site that connects consumers to multiple debt solution providers, structurally the closest analog to CareOne's affiliate referral model.
• Pacific Debt: Debt settlement firm offering program-based negotiation for unsecured consumer debt. Directly comparable service line and customer base to CareOne's debt settlement offering.

Emerging players

• TurboDebt: Tech-forward debt settlement provider targeting digitally native consumers with unsecured debt. Comparable customer profile and product to CareOne's DSP but with a younger, more digitally native brand and shorter operating history.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/careoneworks
• Facebookfacebook.com/careonedebtrelief
• LinkedInlinkedin.com/company/careone-debt-relief-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareOne Services Inc.