AVES

What AVES does

AVES (Austin Veterinary Emergency & Specialty) is a privately-held, multi-disciplinary veterinary hospital in Austin, Texas, founded in 2014. The company provides 24/7/365 emergency care alongside board-certified specialty services across more than ten disciplines, including Emergency, Anesthesiology, Cardiology (via CVCA), Critical Care, Diagnostic Imaging, Internal Medicine, Interventional Radiology & Endoscopy, Neurology & Neurosurgery, Surgery & Orthopedics, and the AVES Oncology Group (medical, radiation, and surgical oncology). Its underlying technical platform is built around capital-intensive medical equipment — the only 8-slice CT scanner in Austin, a 1.5 Tesla MRI, fluoroscopy, high-flow nasal oxygen therapy, and an Accuray Radixact radiation therapy system — housed in a new 45,000 sq. ft. inpatient facility opened in 2025 with 32 exam rooms and 9 surgery suites. The original location has been repositioned as an outpatient facility offering Ophthalmology, Dentistry, Dermatology, Rehabilitation, and Acupuncture.

AVES serves two distinct customer segments: (1) pet owners in Austin and Central Texas seeking direct emergency walk-in care or scheduled specialty appointments, and (2) referring primary care veterinarians across the region, supported by a 24/7 online referral portal, a dedicated Referral Relationship Manager, a quarterly CE Dinner Series, and 14+ Lunch & Learn lectures. Revenue is generated through professional services fees across emergency, specialty consultations, diagnostics, and surgical procedures, with payment facilitated by an in-house pharmacy, online bill pay, and a stack of financing partners (Affirm, CareCredit, ScratchPay, Trupanion, Wells Fargo Health Advantage). AVES is part of the Ethos Veterinary Health / National Veterinary Associates (NVA) network of 140+ hospitals and 1,500+ specialists, and is locally managed by co-founder and Medical Director Lindsay Vaughn, DVM, DACVECC.

Name

AVES

Legal name

National Veterinary Associates

Website

https://austinvets.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

AVES is an Austin, Texas-based veterinary emergency and specialty hospital providing 24/7 emergency care and board-certified specialty services across 10+ disciplines, serving local pet owners and regional referring veterinarians as part of the Ethos/NVA network.

Ownership category

akta.pro rank

Product category

Veterinary Specialty Hospital

NAICS

Veterinary Services (54194)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

Veterinary Emergency & Critical Care Hospitals (HLAMACAA), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ)

Keywords

• Emergency veterinary care
• Veterinary specialty services
• Veterinary diagnostic imaging
• Veterinary oncology
• Veterinary neurology surgery

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: 24/7 emergency veterinary care available 365 days a year for pets requiring immediate care. Revenue generated through emergency consultations, diagnostics, treatments, and hospitalization.
2. Specialty Veterinary Services: Board-certified specialist consultations across departments including Surgery & Orthopedics, Oncology, Internal Medicine, Neurology, Critical Care, Anesthesiology, Diagnostic Imaging, Interventional Radiology, and Cardiology. Specialty services available by appointment.
3. Diagnostic Imaging: Advanced imaging services including digital radiography, CT, MRI, ultrasound, and fluoroscopy, billed as standalone or part of broader treatment plans.
4. Online Bill Payment & Financing: Online payment processing through PayPal for client billing. Accepts multiple financing programs (Affirm, CareCredit, ScratchPay, Trupanion, Wells Fargo Health Advantage) to make treatment accessible, facilitating higher treatment acceptance rates.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

AVES operates a multi-disciplinary veterinary emergency and specialty hospital in Austin, Texas providing 24/7 emergency care alongside board-certified specialty services across oncology, cardiology, diagnostic imaging, neurology and neurosurgery, surgery and orthopedics, internal medicine, critical care, anesthesiology, and interventional radiology and endoscopy. The hospital treats companion animals (primarily dogs and cats) via direct emergency walk-ins, scheduled specialty appointments, and referrals from primary care veterinarians.

Product overview

AVES is a multi-disciplinary veterinary emergency and specialty hospital offering comprehensive care under one roof. The facility provides 24/7 emergency services, anesthesiology, critical care, diagnostic imaging, internal medicine, interventional radiology & endoscopy, neurology & neurosurgery, the AVES Oncology Group (including medical, radiation, and surgical oncology), and surgery & orthopedics. Cardiology services are provided in partnership with CVCA Cardiac Care for Pets. The hospital recently relocated to a new 45,000-square-foot state-of-the-art facility featuring 32 exam rooms, 9 surgery suites, an in-house pharmacy, and a full diagnostic imaging suite. AVES is part of the Ethos Veterinary Health network and has been serving Austin pets for 11 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services 24/7/365 emergency veterinary care providing immediate treatment for pets requiring urgent attention, with collaboration from board-certified specialists across the hospital.
• Anesthesiology Veterinary anesthesia and pain management services with advanced monitoring including invasive blood pressure and arterial blood gas monitoring to ensure safe sedation for procedures.
• Cardiology Cardiology services delivered in partnership with CVCA Cardiac Care for Pets, including echocardiograms, blood pressure monitoring, and cardiac consultations for dogs and cats.
• Critical Care Intensive care unit services with 24-hour monitoring, advanced patient monitoring technology, high-flow nasal oxygen therapy, and transfusion therapy with various blood products.
• Diagnostic Imaging Comprehensive imaging services including digital radiography, the only 8-slice CT scanner in Austin, ultrasound, 1.5 Tesla MRI, and fluoroscopy for detailed diagnostic evaluation.
• Internal Medicine Specialized treatment for unusual and challenging conditions including endocrine, gastrointestinal, hepatobiliary, respiratory, kidney, blood, and infectious diseases.
• Interventional Radiology and Endoscopy Minimally invasive procedures using fluoroscopy, CT, endoscopy, and ultrasound to diagnose and treat urinary tract, respiratory, and gastrointestinal conditions without surgery.
• Neurology and Neurosurgery

Quantifiable outcome

• Patients with congestive heart failure live 75% longer when co-managed by a board-certified veterinary cardiologist and primary care veterinarian.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Veterinary Care FoundationminorGTM or Marketing Partner · 1 January 2026AVES's Angel Fund is administered through the Veterinary Care Foundation, a 501(c)(3) nonprofit organization. Pet owners can donate through the Foundation's website to support AVES's Angel Fund, which provides financial assistance to pet owners facing the cost of life-saving care. The fund is expected to launch in late 2026.
• Ethos Veterinary HealthcoreStrategic or Co-development PartnerAVES is part of the Ethos Veterinary Health network, with access to 140+ hospitals and over 1,500 specialists across North America. This partnership enables collaborative case management, clinical research opportunities, access to cutting-edge treatments and novel diagnostics, mentorship, and knowledge sharing across the network. AVES is locally managed by one of its original founders, Lindsay Vaughn, DVM, DACVECC.
• CVCA Cardiac Care for PetscoreStrategic or Co-development PartnerCVCA provides cardiology services at AVES's original location (7300 Ranch Road 2222, Bldg 5). CVCA cardiologists co-manage heart disease cases with AVES specialists. Founded in 1987, CVCA sees over 19,000 patients per year and has the largest practice of board-certified veterinary cardiologists. Early diagnosis by a board-certified cardiologist extends pet lifespan — patients with congestive heart failure live 75% longer when co-managed with a cardiologist.
• Accuray (Radiation Oncology Technology Provider)coreTechnology or IntegrationAccuray provides the Radixact radiation therapy system used at AVES for advanced cancer treatment. AVES announced the launch of Radiation Oncology in 2025, utilizing the Accuray Radixact machine for precision radiation therapy as part of the comprehensive AVES Oncology Group.
• AffirmminorOthersAVES accepts Affirm financing, allowing clients to pay for veterinary costs in 4 interest-free payments with no late or hidden fees. APR ranges from 0-36% depending on eligibility.
• CareCreditminorOthersAVES accepts CareCredit credit card as a flexible financing option for veterinary care expenses, subject to credit approval.
• ScratchPayminorOthersAVES offers ScratchPay payment plans to pet parents. ScratchPay provides simple and affordable payment plans with a 90-second eligibility check that does not affect credit.
• TrupanionminorOthersTrupanion offers comprehensive pet insurance and can pay AVES directly, meaning invoices are paid seamlessly without waiting for reimbursement.
• Wells Fargo Health AdvantageminorOthersWells Fargo Health Advantage credit card holders can finance veterinary care expenses with no interest if paid in full within the promotional period.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Animal Medical Center (AMC): Large non-profit veterinary teaching hospital in NYC offering comprehensive specialty and emergency care with advanced imaging and oncology. Comparable in specialty breadth and capital-intensive equipment footprint, though with academic scale.
• VCA Animal Hospitals: Large, established network of primary, specialty, and emergency veterinary hospitals owned by Mars Petcare. Overlaps in specialty/emergency services but operates broadly across general practice as well; not a multi-specialty referral focus.

Direct peers

• DoveLewis Emergency Animal Hospital: Non-profit 24/7 emergency and specialty veterinary hospital in Portland, OR. Comparable in emergency + specialty scope, board-certified specialist staffing, and referral-driven model, though regional/non-profit.
• SAGE Veterinary Centers: Multi-location specialty and emergency veterinary group on the West Coast offering oncology, surgery, internal medicine, neurology, and 24/7 emergency care. Closely comparable in scope and referral-driven business model.
• Pet Emergency & Specialty Center of Marin: 24/7 emergency and specialty veterinary hospital offering surgery, internal medicine, oncology, and diagnostic imaging. Comparable single-market multi-specialty referral model.
• Pieper Veterinary: Veterinary specialty and emergency hospital group in the Northeast with comparable service lines (oncology, surgery, emergency, imaging). Competes for similar referral base of primary care vets.
• MedVet Medical & Cancer Centers for Pets: Network of veterinary specialty and emergency hospitals offering comparable multi-specialty referral services (oncology, surgery, neurology, internal medicine, emergency). Same target customer (referring vets and pet owners) and similar specialty hospital operating model.
• Mission Veterinary Specialists: Specialty and emergency veterinary hospital in San Antonio offering comparable multi-specialty services including oncology, surgery, and internal medicine. Closest geographic peer in Central Texas.
• BluePearl Specialty + Emergency Pet Hospital: Multi-specialty and emergency veterinary hospital chain. Most direct competitor given overlapping service lines (24/7 ER, oncology, surgery, imaging, internal medicine) and the fact that several BluePearl hospitals now operate within the same NVA/Mars-affiliated parent ecosystem.

Emerging players

• CVCA Cardiac Care for Pets: Specialty veterinary cardiology practice that actually co-locates at AVES's original location. Comparable in cardiology specialty service delivery and partnership-driven referral model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AVESVets
• Facebookfacebook.com/AVESVets
• LinkedInlinkedin.com/company/austin-veterinary-emergency-and-specialty-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AVES