Capitol Hill Management Services

What Capitol Hill Management Services does

Capitol Hill Management Services (CHMS) is a U.S.-based, privately held Association Management Company (AMC) founded in 1981 and headquartered in Albany, New York, with regional offices in Raleigh, North Carolina and Fort Lauderdale, Florida. The firm delivers outsourced management services to professional societies, trade associations, and nonprofit organisations — specifically, 63 association partners whose combined annual budgets total $44.1M and which collectively represent 66,561 individual members. The core offering is organised around eight integrated service modules: Association Management (including Executive Director services), Virtual Support Services, Event Planning, Financial Management, Certification/Education/Testing, Governance & Strategic Development, Communications & Marketing, and Advocacy/Government Affairs. CHMS holds AMC Institute Accreditation (one of only 81 of more than 500 AMCs worldwide), backed by the ANSI Standard of Good Practices, with the most recent four-year re-accreditation awarded in 2023.

Underlying service delivery uses association management software and technology platforms that handle member databases, websites, email communications, and event management — supported operationally by 113 social media accounts, 155 client conferences and events, 21,037 contracted hotel rooms annually, and 1,460 volunteer leaders. Internal leadership comprises Certified Association Executives (CAEs), Certified Meeting Professionals (CMPs), and specialised directors covering association management, meetings, communications, finance, certification, and business development. IATAN, ASAE, and the Empire State Society of Association Executives provide additional industry standing.

The business model is a managed-services fee structure: CHMS is paid to operate client associations end-to-end, with revenue mechanics tied to each client association's size and service scope via management fees, event management fees, and ancillary service charges. Pricing is not publicly disclosed; the company does not publish salary or revenue data other than internally via job postings. The go-to-market is consultative enterprise field sales targeting association boards and executive leadership, supported by an online RFP submission form, client testimonials, industry events (ACE, ESSAE), and direct relationship selling. Client concentration is spread across 63 nonprofit/association customers, including named engagements with NAE4-HYDP, the Society for Research on Adolescence, the New York Public Transit Association, and the Joint Council of Extension Professionals. The company is founder-owned (led by President John A. Graziano, Jr.), has no disclosed external funding or parent entity, and operates as an Inc. corporation under New York jurisdiction.

Name

Capitol Hill Management Services

Legal name

Capitol Hill Management Services, Inc.

Website

https://caphill.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Capitol Hill Management Services is an AMC Institute–accredited association management firm that provides outsourced executive director, event planning, financial management, certification testing, governance, communications, and advocacy services to 63 U.S. professional societies, trade associations, and nonprofit organisations.

Ownership category

akta.pro rank

Product category

Association Management Services

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Association & Society Conference Management (Nonprofit, Professional Bodies) (THAHACAA)

Keywords

• Association management services
• Event planning management
• Financial management services
• Certification exam administration
• Government affairs advocacy

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Association Management Services: Full-service association management including executive director services, administrative support, membership management, governance support, and operational excellence for professional societies, trade associations, and nonprofit organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Capitol Hill Management Services (CHMS) provides full-service association management for professional societies, trade associations, and nonprofit organizations. Core offerings include executive director services, governance support, membership development, event planning, financial management, communications and marketing, certification and testing administration, and advocacy and government relations. The firm operates as an Association Management Company (AMC) accredited by the AMC Institute since 2019.

Product overview

Capitol Hill Management Services (CHMS) offers a unified suite of association management services organized as a full-service management platform. The core offering combines Association Management with seven integrated service modules: Virtual Support Services (outsourced solutions for targeted needs), Event Planning (meeting and conference management), Financial Management (bookkeeping and accounting), Certification, Education & Testing (exam administration), Governance & Strategic Development (planning and board services), Communications & Marketing (brand and digital services), and Advocacy (government relations and lobbying). These services work together under AMC Institute Accreditation to serve professional societies, trade associations, and nonprofit organizations across the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Association Management Full-service association management providing Executive Director services, administrative support, headquarters operations, board management, membership development, and strategic planning for professional societies, trade associations, and nonprofit organizations.
• Virtual Support Services
• Event Planning
• Financial Management
• Certification, Education & Testing
• Governance & Strategic Development
• Communications & Marketing
• Advocacy

Quantifiable outcome

• AMC-managed associations experience more than three times the growth in net assets and 31% more growth in net revenue than those that do not use AMCs

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• AMC InstitutecoreStrategic or Co-development PartnerAMC Institute is the global trade association representing the Association Management industry. CHMS holds accreditation from AMC Institute based on ANSI Standard of Good Practices. AMCs must earn re-accreditation every four years.
• American Society of Association Executives (ASAE)coreStrategic or Co-development PartnerASAE is the largest association for professionals in the association management industry. AMC Institute Accreditation is recognized and supported by ASAE and The Center for Association Leadership.
• IATAN (International Association of Travel Agents Network)minorStrategic or Co-development PartnerCHMS is accredited by IATAN for meeting and event planning services, particularly for travel-related events and conferences.
• Empire State Society of Association Executives (ESSAE)minorStrategic or Co-development PartnerRegional industry association for association professionals in New York. CHMS staff serve on ESSAE's Board of Directors and committees.
• The Center for Association LeadershipminorStrategic or Co-development PartnerIndustry organization supporting AMC Institute Accreditation standards alongside ASAE.

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• SmithBucklin: The largest Association Management Company in the United States, providing full-service management, government relations, and event services to hundreds of trade associations and professional societies. Directly comparable to CHMS in service mix and client profile, though at materially greater scale.
• Kellen Company: Global AMC offering association management, government relations, meetings, and communications services across multiple verticals. Directly comparable as a multi-service AMC serving trade and professional associations.
• Association Headquarters, Inc. (AHI): Mid-sized AMC providing full-service association management, meetings, and certification services primarily to healthcare, scientific, and professional associations. Closely comparable to CHMS in scope, size band, and AMC Institute accreditation.
• Virtual, Inc. AMC specializing in technology and standards-based associations, offering full-service management, events, and marketing. Comparable as an AMC serving similar nonprofit/professional society clients, with a slightly more tech-vertical focus.
• Association Management Center (AMC): Mid-sized AMC providing full-service management, meetings, and financial services to professional and trade associations. Directly comparable in service mix and target client profile.
• Association Management Group (AMG): AMC providing association management, financial management, and meeting services to professional and trade associations. Comparable as a full-service AMC competing for similar mid-sized association clients.

Broad incumbents

• MCI Group: Global meetings, events, and association services firm offering association management, congress organization, and event production at significantly larger scale. Comparable to CHMS on the meetings/events side but operates as a much broader, multi-vertical incumbent.

Others

• AMC Institute: Industry trade association representing AMCs globally and administering the ANSI-based accreditation CHMS holds. Adjacent ecosystem participant that sets standards and convenes the AMC industry CHMS operates in.
• ASAE (American Society of Association Executives): Largest US membership organization for association management professionals. Adjacent ecosystem participant — supports the AMC Institute accreditation CHMS holds and represents the broader profession of CHMS's staff and clients.
• National Council of Nonprofits: Network of nonprofit organizations providing advocacy, resources, and capacity-building services to the nonprofit sector. Adjacent rather than directly competing — CHMS serves many nonprofit clients who are members of similar umbrella bodies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Caphillmgmt
• Facebookfacebook.com/capitolhillmanagement
• LinkedInlinkedin.com/company/capitol-hill-management-services-inc.
• Instagraminstagram.com/capitolhillmangement

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capitol Hill Management Services