What Convergent Performance does

Convergent Performance, LLC is a Colorado Springs-based private training and consulting firm founded in 2003 that positions itself as "The Human Reliability Company." The company develops and delivers performance, safety, and human-factors training for high-risk organizations, with a primary focus on aviation maintenance, defense/military, and broader enterprise customers. Its core content is organized around proprietary, trademarked frameworks — including the Aviation Maintenance Never Events® program, Four Tools + 1 methodology, Take 5 Briefing Tool, Fit 4 Duty™ fatigue management, Armored Knight Psychological Strength Building trilogy, Automation Airmanship, Performance Evolution™ leadership curriculum, and Centurion Scholastic SMS — developed over more than 20 years by human-factors practitioners including CEO Tony Kern.

The company operates a web-based eLearning platform with embedded video, interactive course modules, knowledge checks, and downloadable reference materials, supplemented by Micro Learning units, live/in-person training events, custom enterprise programs, and executive coaching. Two FAA-approved training credit designations (under 14 CFR Part 65.93(a)(4)) and a GSA Schedule contract (GS-00F-314DA) enable regulatory-compliant delivery into aviation maintenance and federal agency markets. The Armored Knight and 21st Century Leadership Academy product lines extend the offering into mental wellness and horizontal leadership development.

The business operates a hybrid revenue model combining (i) self-serve eLearning course sales priced $109–$249 per course on a perpetual non-transferable license, (ii) bespoke custom training programs sold via direct enterprise sales, (iii) live training events and webinars, and (iv) advisory consulting for culture transformation and safety management system implementation. Named customers span federal agencies (US Marines, US Customs and Border Protection, US Forest Service, TVA), commercial aviation (NetJets, United Airlines, Textron, Bombardier, Virgin Galactic, Weststar, JetLinx, PSA), industrial (John Deere, Marathon Petroleum), motorsports (NASCAR), and consumer (Nike). The company is a private LLC domiciled in Colorado with no disclosed funding rounds, M&A activity, or investor backing.

Name

Convergent Performance

Legal name

Convergent Performance, LLC

Website

https://convergentperformance.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Convergent Performance is a Colorado Springs-based private training and consulting firm that develops human-factors, safety, and leadership training — including the Aviation Maintenance Never Events® program, Fit 4 Duty™ fatigue management, and the Armored Knight psychological strength trilogy — for aviation, defense, and enterprise customers via eLearning, live training, and custom programs.

Ownership category

akta.pro rank

Product category

Professional Training & Consulting Services

NAICS

Professional and Management Development Training (61143), Professional and Management Development Training (611430), Educational Services (611)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Operations, Quality & Process Improvement (Lean/Six Sigma) (EDAGANAH)

akta.pro secondary industry

Health, Wellness & Self-Care Skills (Sleep, Nutrition, Habits) (EDAMAIAJ)

Keywords

• Human factors training
• Aviation safety training
• Leadership development
• Fatigue management training
• Psychological resilience training

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. eLearning Course Sales: Individual self-serve course purchases ranging from $109-$249 per course. Non-transferable, non-exclusive license for personal non-commercial use from date of purchase.
2. Custom Training Programs: Bespoke organizational training solutions developed in collaboration with client input, targeting specific industry and organizational needs.
3. Live Training Events: In-person training sessions, classroom training, and live webinars for teams and organizations.
4. Consulting Services: Advisory services for culture transformation, change management, and safety management system implementation.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Convergent Performance, branded as 'The Human Reliability Company,' sells training programs, eLearning courses, micro-learning content, custom programs, and consulting services focused on human reliability, aviation maintenance safety, leadership, and psychological strength building. Offerings are delivered through a web-based eLearning platform, live classroom/webinar sessions, and bespoke organizational programs for high-risk industries including aviation, defense, and government.

Product overview

Convergent Performance is The Human Reliability Company offering a portfolio of performance training solutions for high-risk organizations. The product portfolio consists of multiple distinct training programs and platforms including eLearning and Micro Learning delivery platforms, and spans several core program families: the Armored Knight Psychological Strength Building trilogy (Becoming an Armored Knight, Slaying the Three-Headed Dragon, Fighting the Infinite Battle) for mental wellness; Aviation Maintenance Never Events® and related courses (Intro, Maintenance Risk-Based Thinking, Modern Maintenance Communication) for aviation human factors; Fit4Duty™ for fatigue management; Automation Airmanship for pilots; Performance Evolution™ and High Impact First Line Supervisor Training for leadership development; Centurion Scholastic SMS for educational safety; and various other specialized programs (Blue Threat, Take 5, Patient Safety, Professionalism Training). Custom Programs and Accountable Executive Coaching services round out the offering for bespoke organizational needs.

Differentiator

Problem solved

Functional benefit

Products and services

• 21st Century Leadership Academy Career-spanning leadership development program for potential and current leaders at all levels across small business, corporate, public service, and military organizations.
• Becoming an Armored Knight First course in the Armored Knight Psychological Strength Building trilogy providing psychological strength building across Purpose, Cognitive Strength, Behavioral Strength, Emotional Strength, and Spiritual Strength areas. Priced at $249, includes 30-page downloadable self-discovery guide.
• Slaying the Three-Headed Dragon Second course in the Armored Knight trilogy confronting psychological disengagement caused by apathy, frustration, and cynicism. Priced at $149, includes digital downloadable self-discovery guide.
• Fighting the Infinite Battle Final course in the Armored Knight trilogy building a positive and proactive lifestyle of continuous readiness, personal growth, mental power, and stability. Priced at $149, includes downloadable interactive tracker.
• Aviation Maintenance Never Events® Industry-transforming training program providing organizational controls for seven critical maintenance events that cause billions in direct costs, indirect costs, and brand reputation damage. Delivered via live training events and eLearning.
• Intro to the Aviation Maintenance Never Events® Introduction course covering the seven Never Events, common causes, contributing factors, and countermeasures including the Take 5 Briefings and Four Tools framework. 4 hours FAA credit for Human Factors and IA Refresher training under 14 CFR Part 65.93(a)(4). Priced at $149.
• Fit4Duty™ Holistic physiological readiness training covering sleep, nutrition and hydration, stress, effects of aging, and exercise, designed to complement existing Fatigue Risk Management Systems. Priced at $109.
• Automation Airmanship Training program introducing the 9 Principles of Automation Airmanship and an index of expertise for pilots to measure their own performance in operating complex automated aircraft systems. Priced at $149.
• Maintenance Risk-Based Thinking Training course on time pressure, time management, identifying hazardous attitudes, and risk management for aviation maintenance technicians and managers. 4 hours FAA credit. Priced at $149.
• Modern Maintenance Communication Four-module accredited human factors training program teaching barrier-breaking communication strategies, peer-to-peer leadership, and cross-generational workplace communication for aviation maintenance teams. 4-hour course with FAA credit. Priced at $149.
• High Impact First Line Supervisor Training Supervisor training covering nine fundamentals of leadership, communication, and culture management. Priced at $149.
• Performance Evolution™ Flagship leadership and team-building curriculum including personal development plans, communication training, team skills, conflict resolution, and crisis management for corporate and public service teams.
• eLearning Platform Online learning platform providing cost-effective, time-efficient training courseware accessible to individuals, teams, or entire organizations through web-based eLearning with embedded video instruction, interactive modules, knowledge checks, quizzes, and downloadable reference materials.
• Micro Learning Single-objective video-based training programs on safety, human error avoidance, professionalism, risk management, flight discipline, fatigue management, and other critical topics.
• Custom Programs Bespoke training programs developed in collaboration with clients to address specific human error, human reliability, culture, and personal and professional improvement needs.
• Accountable Executive Coaching Executive coaching service for developing leadership accountability.
• Blue Threat Training program addressing threat management and awareness.
• Take 5 Program Briefing tool training that focuses attention and gets everyone on the same page before a task, with rebrief prior to critical steps and debrief afterward.
• Centurion Scholastic SMS Risk management program specifically designed for educational institutions at all levels to discover and mitigate safety risks including playground and athletics injuries, lab accidents, bullying, and violence.
• Patient Safety Training program focused on reducing human error in healthcare and patient care settings.
• Professionalism Training Training program focused on professional behavior and going pro in everyday work contexts.
• Deliberate Practice Training Training program based on deliberate practice methodology for skill improvement.
• Aviation Maintenance/Ground Handling Safety Training program covering safety protocols for aviation maintenance and ground handling operations.
• Technical Writing Technical writing services for documentation and procedure development.

Quantifiable outcome

• Over 30,000 maintainers have provided input to the Aviation Maintenance Never Events program, making it the most comprehensive and valuable human factors training for aviation maintainers

Named customers17 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators1 record

Recent moves5 records

Expansion highlights6 records

Direct peers

• FlightSafety International: FlightSafety International is a global leader in professional aviation training, providing pilot, maintenance, cabin crew, and dispatch training. Both companies serve aviation maintenance human factors and pilot training markets with premium, expert-led programs.
• CPaT Global: CPaT Global specializes in computer-based aviation training content for airlines, crew, and maintenance staff. It is one of Convergent Performance's closest comps in terms of delivering standardized aviation eLearning to enterprise and government customers.
• UL Solutions (formerly ClickSafety): ClickSafety, now part of UL Solutions, is a leading online safety training provider offering EHS, construction, and workplace safety courses via subscription eLearning. It overlaps with Convergent's online self-serve model for safety, fatigue, and risk-based training.
• SafetySkills: SafetySkills provides online safety and compliance training courses for organizations across industries. It competes with Convergent in the self-serve EHS/safety eLearning space, though it lacks the aviation human factors specialization.
• Vivid Learning Systems: Vivid Learning Systems offers online safety, HR, and compliance training courses for EHS professionals. It is a close comp to Convergent in delivering modular self-serve safety and risk management eLearning to mid-market and enterprise customers.
• BST (Behavioral Science Technology): BST specializes in behavior-based safety and culture transformation consulting across global industrial clients. Its behavior-based safety methodology closely parallels Convergent's Human Reliability and Four Tools approaches to error prevention.

Broad incumbents

• CAE: CAE is a global training solutions provider for civil aviation, defense, and healthcare, with a much broader portfolio including simulators, digital services, and crew management. It overlaps with Convergent on aviation human factors and pilot training but operates at vastly larger scale.
• dss+ (formerly DuPont Sustainable Solutions): dss+ is a global safety, risk management, and operational consulting firm spun out of DuPont. Its safety culture transformation and human reliability consulting practice directly overlaps with Convergent's Custom Programs and Consulting Services offerings.
• J.J. Keller (HSI / EHS Training): J.J. Keller provides compliance, safety, and regulatory training content and managed services for fleets and EHS. Its training catalog competes with Convergent's general-organization safety and risk-based thinking offerings in adjacent compliance areas.
• L3Harris Technologies (Training Solutions): L3Harris Training Solutions provides defense and military simulation, training, and mission readiness solutions. It is a much larger incumbent in the defense readiness and human performance training market that overlaps with Convergent's defense/military customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/errorbites
• Facebookfacebook.com/ConvergentPerformance

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Convergent Performance