Arizona Water Company

What Arizona Water Company does

Arizona Water Company (AWC) is a privately-held, investor-owned water utility founded in 1955 and headquartered in Phoenix, Arizona. The company operates 24 regulated water systems spanning 8 Arizona counties and 27+ communities — from Apache Junction and Sedona to Bisbee and the White Mountains — serving approximately 104,000 customer accounts and 300,000 people. AWC's core business is the extraction, treatment, storage, and distribution of drinking water sourced from groundwater, Central Arizona Project (Colorado River) allocations, and effluent. It is regulated by the Arizona Corporation Commission (ACC) and holds Certificates of Convenience and Necessity across its service areas, including a Designation of Assured Water Supply for Pinal Valley signed in March 2026. The company provides water service to residential, commercial, industrial, institutional, and developer/builder customers through 12 local division offices, a corporate office in Phoenix, the myAWC online customer portal (launched April 2026), and phone and mail payment channels.

AWC's revenue model is built on tiered, conservation-oriented water rate schedules that increase per-unit cost at higher consumption levels, supplemented by service and connection charges, fire-protection tariffs, and reclaimed water fees. Twelve Integrated Demand Management Programs cover 93% of customers, supported by rebate offerings (toilets up to $200 standard / up to $450 via Kohler partnership in Pinal Valley), CII Water Efficiency Checkups with grants up to $5,000, and discount programs ($10/month utility assistance and military discounts). The company's digital product surface is anchored by myAWC, which consolidates account management, bill payment (credit/debit/ACH), SurePay automatic payments, paperless billing, and conservation rebate applications. Beyond water delivery, AWC offers structured Development Services for new construction, will-serve letters, and infrastructure plan reviews, positioning it as a critical utility partner for Arizona's continuing residential and commercial growth.

The company's competitive position rests on a regulatory franchise moat (ACC certification plus DAWS for Pinal Valley) and physical infrastructure that is not economically replicable within its territories. Recent capital deployment is concentrated on water-quality and supply-security projects — including the $9.1M Stanfield Biological Nitrate Removal Facility, the Pinal Valley Recharge and Recovery Facility, the Santiago Trail Nitrate Removal Facility, and the Bixby Arsenic Removal Facility — alongside an application to enter wastewater utility service in Pinal County. AWC has also filed to issue up to $100 million in new long-term debt to refinance $145 million of existing obligations, reflecting an active capex and rate-base growth strategy. Recognition includes multiple ADEQ Voluntary Environmental Stewardship Bronze-level awards (2023 and 2026), 2020 ASCE/ACEC Engineering Excellence awards, and a 2025 Casa Grande Business Excellence Award, supporting the company's positioning as a stable, regulated utility with measured infrastructure-led expansion.

Name

Arizona Water Company

Legal name

Arizona Water Company

Website

https://azwater.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

101–250 employees

Short description

Arizona Water Company is a privately-held, ACC-regulated water utility founded in 1955 that operates 24 water systems across 8 Arizona counties, serving approximately 104,000 customer accounts and 300,000 people via 12 local division offices and the myAWC portal.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC)

akta.pro secondary industry

Move-In/Move-Out, Service Orders & Field Dispatch (turn-ons/turn-offs, appointments, workforce scheduling) (EUANAIAH)

Keywords

• Regulated water utility
• Water distribution services
• Water treatment systems
• Water conservation programs
• Metered water service

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Water Service: Monthly water service charges based on consumption, with conservation-oriented tiered rate structure where rates increase as water usage increases. Different rate schedules exist for different communities and regions.
2. Service and Connection Charges: Various service charges including new service connections, temporary service, private fire service, public fire hydrant service, and reclaimed water service.
3. Discount Programs: Utility bill assistance program ($10/month discount) and military discount program ($10/month) for eligible customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Arizona Water Company is a regulated water utility that extracts, treats, and distributes drinking water through 24 water systems to residential, commercial, industrial, and institutional customers across 27+ communities in 8 Arizona counties. Revenue is generated from monthly metered water service charges under conservation-oriented tiered rates, service and connection charges, and supported by an online customer portal and 12 local division offices.

Product overview

Arizona Water Company (AWC) is an investor-owned water utility that operates 24 water systems across 27 Arizona communities in 8 counties, providing regulated water service to residential, commercial, and industrial customers. AWC's primary customer-facing digital product is the myAWC web portal, a platform that consolidates account management, bill payment (by credit/debit card or ACH), automatic payments (SurePay), water quality reporting, conservation rebate applications, service requests, and paperless billing. Beyond water service delivery, AWC offers Development Services for new construction and property development (including residential, commercial, and subdivision water service requests), and Integrated Demand Management conservation programs covering 93% of customers across 12 regional initiatives, complemented by Utility Bill Assistance and Military discount programs for eligible customers.

Differentiator

Problem solved

Functional benefit

Brands

• myAWC Portal: Online customer portal for managing accounts, paying bills, viewing payment history, and accessing water service features.

Products and services

• Water Service Regulated metered water utility service delivering drinking water to residential, commercial, industrial, and institutional customers across 24 water systems in 8 Arizona counties, with conservation-oriented tiered rates and monthly billing.
• myAWC Customer Portal Web-based customer self-service portal that enables residential and commercial customers to manage accounts, pay bills, enroll in automatic payments (SurePay), view payment history and meter reads, apply for conservation rebates, submit service requests, and manage paperless billing.
• SurePay Automatic Payment Electronic automatic payment service that debits a customer's monthly water bill directly from their bank account to prevent missed payments.
• Development Services Structured service program for developers, builders, and contractors requesting water service for new construction projects, including residential subdivisions (less than 5 parcels and 5+ parcels), commercial, industrial, and multi-family developments, will-serve letters, water utility conflict plan reviews, design standards, and project submittal.
• Water Quality Reporting (Consumer Confidence Reports) Annual Consumer Confidence Reports (CCR) published for all 24 AWC water systems documenting water quality test results, potential contaminants, and compliance with Safe Drinking Water Act standards.
• Integrated Demand Management Programs (Conservation Programs) Community-branded conservation program suite covering 93% of customers through 12 regional initiatives such as SAVE IT! (Casa Grande), Every Drop Counts (Coolidge), Sustainability Elevated (Superior), Ripple Effect (Sedona), Water Wise in the Pines (Munds Park), and others. Includes rebate offers, free conservation kits, and CII water efficiency checkups.
• Customer Discount Programs Monthly bill discount programs including a $10/month Utility Bill Assistance discount for customers enrolled in other utility assistance programs and a $10/month Military Discount for active duty, reserve U.S. Military, and National Guard members.

Quantifiable outcome

• Water systems with 8 to 30,000+ connections
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Kohler CompanycoreStrategic or Co-development Partner · 18 February 2025Partnership with Kohler Company for expanded toilet rebate program in Pinal Valley. Provides rebates up to $450 for eligible Kohler high-efficiency toilets including installation costs for customers in Casa Grande, Coolidge, and surrounding areas.
• Water Resources Consulting LLCcoreStrategic or Co-development Partner · 1 January 2021Partnership with Water Resources Consulting LLC to bring Water Efficiency Checkups to Commercial, Industrial, and Institutional (CII) customers. The program helps customers save water and lower utility costs through water use efficiency assessments and recommendations.
• Arizona Project WETcoreStrategic or Co-development PartnerPartnership with Arizona Project WET for annual water festivals and 4th Grade Water Festivals educating students about water cycle, watersheds, sustainability, and groundwater. AWC sponsors water festivals including Apache Junction, Casa Grande events.
• Various Arizona OrganizationsminorGTM or Marketing PartnerCollaborative partnerships with local organizations for community conservation programs including Sedona, Oak Creek Watershed Council, Coconino Plateau Watershed Partnership, Arizona State Parks, Keep Sedona Beautiful, Boyce Thompson Arboretum, and others for World Water Day and community events.
• Carollo EngineersminorImplementation/ SI/ Consulting PartnerEngineering firm partner for Pinal Valley Recharge and Recovery Facility Project.
• Clear Creek AssociatesminorImplementation/ SI/ Consulting PartnerEngineering firm partner for Pinal Valley Recharge and Recovery Facility Project.
• Hunter ContractingminorImplementation/ SI/ Consulting PartnerConstruction contractor for Pinal Valley Recharge and Recovery Facility Project.
• Dibble EngineeringminorImplementation/ SI/ Consulting PartnerEngineering firm partner for Santiago Trail Nitrate Removal Facility in Casa Grande.
• GHD IncminorImplementation/ SI/ Consulting PartnerEngineering firm partner for Santiago Trail Nitrate Removal Facility and Bixby Arsenic Removal Facility projects.
• Fann EnvironmentalminorImplementation/ SI/ Consulting PartnerEnvironmental services partner for Santiago Trail Nitrate Removal Facility project.
• Felix ConstructionminorImplementation/ SI/ Consulting PartnerConstruction partner for Bixby Arsenic Removal Facility in Miami.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• SJW Group: Investor-owned water utility with operations in California, Texas, Connecticut, and Maine. Comparable regulated IOU model with similar exposure to drought-constrained service areas and tiered conservation pricing.
• California Water Service Group: Investor-owned water utility serving ~2 million people in California, Hawaii, New Mexico, and Washington. Closest publicly traded mid-cap IOU water utility peer, with similar conservation program structure and water-scarce operating geography.
• EPCOR Utilities: Canadian-headquartered water and wastewater utility with U.S. operations in the Southwest. Comparable water-scarce geographic exposure and regulated IOU business model, with municipal and industrial customer base similar to AWC.
• Liberty Utilities: Privately-held (Algonquin Power & Utilities) water, natural gas, and electric utility with operations across the U.S. and Canada. Comparable regulated IOU water utility model in a multi-state, multi-utility framework, with similar rate-base growth strategy.
• Essential Utilities: Water and natural gas utility serving ~5 million people across 10 states, formerly Aqua America. Comparable regulated IOU business model with recent wastewater expansion parallels AWC's Pinal County strategy.
• American Water Works Company: Largest investor-owned water and wastewater utility in the U.S., serving 14+ million people across 14 states. Comparable business model (regulated IOU water utility) though at national scale, with the same regulatory rate-base economics that drive AWC.

Direct peers

• Artesian Resources Corporation: Small-cap investor-owned water and wastewater utility serving Delaware and surrounding states. Comparable regulated IOU model and water utility focus, smaller scale than AWC.
• Middlesex Water Company: Small-cap investor-owned water and wastewater utility in New Jersey and Delaware. Comparable pure-play regulated water utility structure, though smaller scale (~500K people) and on the East Coast.
• Global Water Resources: Pure-play Arizona water and wastewater utility serving communities in the Phoenix and Tucson metros. Direct peer given overlapping Arizona service territory, similar regulated IOU model, and combined water/wastewater service offering.

Emerging players

• Cadiz Inc. Water resources company developing groundwater storage and supply projects in the Mojave Desert region of California/Arizona. Comparable adjacency given shared focus on Arizona water supply development and water rights, though Cadiz is pre-revenue and asset-development stage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ArizonaWaterCompany
• LinkedInlinkedin.com/company/arizona-water-company

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arizona Water Company