What Paysoft does

Paysoft (Pty) Ltd is a Cape Town-based, founder-led fintech founded in 2012 that operates a bank-agnostic payment processing platform serving South African businesses, accountants, non-profits, and subscription-billing operators. The platform processes EFT payments, debit orders, and real-time interbank transfers across all major South African banks through five integrated product modules: Paysoft Payments (EFT and real-time disbursements), Paysoft Collections (DebiCheck, EFT debit orders, and Registered Mandates), Paysoft Verifications (CDV, AVS, and ID Verification), Paysoft Flow (Xero-integrated reconciliation), and Paysoft Impact (NPO/school donation processing with automated Section 18A tax certificates). Underlying technology includes support for over 90 banking and payroll file formats, API and secure web portal access, automatic real-time routing via PayShap (under R50,000) or Real-Time Clearing, and cloud infrastructure hosted on Cipherwave and Microsoft Azure with SSL encryption and multi-level authorisation. The company is a licensed Third-Party Payment Provider (TPPP) and System Operator (SO) under PASA/SARB oversight, and its FSCA-accredited subsidiary Paysoft Financial Solutions (FSP 52038) enables compliant debit order collections in regulated insurance contexts.

Paysoft's business model is primarily transaction-fee based, with subscription overlays (notably Paysoft Flow's monthly billing). Volume-derived negotiating leverage allows Paysoft to offer per-transaction pricing below direct bank business online banking fees — a smallest-volume client is cited as saving R900/month. Go-to-market combines a sales-led direct motion (website with Book a Demo and Contact CTAs, consultative needs assessment) with channel and partner motions, including an accountant/bookkeeper multi-client workflow, a Xero App Partner integration, and a forthcoming white-label platform for resellers. Several direct competitors and at least one major South African bank run their entire EFT processing on Paysoft infrastructure, evidencing deep industry entrenchment.

Customer concentration spans enterprise logos (Heineken, Pick n Pay, Media24, Mukuru, Spur Corporation, Zone Fitness, CrossSwitch), mid-market (Edge Growth, DoxaDeo), accounting partners (Xero), a large non-profit and education base (BackaBuddy, ForAfrika, LIV Village, National Sea Rescue Institute, Grey High School), and a long tail of SMBs. The company is privately held by co-founder and CEO Rika Kruger, operates without disclosed institutional funding, and reported 99.996% uptime over the 90-day period ending 28 June 2026. Active 2026 product and partnership initiatives include the BackaBuddy Donors for Life programme, a Request to Pay (PayShap Request) build, and the white-label platform upgrade.

Name

Paysoft

Legal name

Paysoft (Pty) Ltd

Website

https://paysoft.co.za

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Paysoft is a South African fintech that provides bank-agnostic EFT payment processing, debit order collections, account verification, and Xero-integrated reconciliation for businesses, accountants, non-profits, and subscription billers across South Africa.

Ownership category

akta.pro rank

Product category

Payment Processing Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Payroll Services (541214)

akta.pro primary industry

Employer Payroll Processing (SMB & Enterprise) (FSAMAKAA)

akta.pro secondary industry

Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)

Keywords

• Payment processing platform
• Debit order collections
• EFT payments
• Account verification services
• Nonprofit donation processing

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing Fees: Paysoft charges transaction fees for processing EFT payments, debit orders, and real-time payments. The company leverages high combined transaction volumes across its client base to negotiate lower rates with banks, passing savings through to clients. Fees are lower than direct bank business online banking fees. The CEO notes a smallest-volume client saved R900 per month in bank fees by switching.
2. Paysoft Flow Subscription: Paysoft Flow charges a monthly subscription fee billed in advance, with variable transaction costs billed for the month in which they occurred. A detailed breakdown of charges is available in the subscription menu within the account.
3. Third-Party Payment Provider Services: As a licensed Third-Party Payment Provider (TPPP) and System Operator (SO), Paysoft processes payments and debit orders for businesses, generating fees per transaction. Also holds FSCA accreditation for short-term deposit-taking for the insurance industry (FSP 52038) enabling compliant debit order collections.
4. Paysoft Impact Platform: Paysoft Impact serves non-profit organisations and schools with donation processing and compliance solutions. Revenue is generated through transaction fees on debit order collections and potentially platform fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Paysoft is a bank-agnostic payment processing platform built for South African businesses, processing EFT payments, debit orders, and real-time payments across all major South African banks. The platform spans five integrated modules: payments, collections, verifications, Xero reconciliation, and nonprofit donation management, with multi-level authorisation, CDV validation, and API integration.

Product overview

Paysoft is a South African payment processing platform consisting of five integrated modules: Paysoft Payments (EFT and real-time payment processing), Paysoft Collections (DebiCheck, EFT and Registered Mandate debit order collections), Paysoft Verifications (CDV, AVS, and ID Verification), Paysoft Flow (Xero bank reconciliation integration), and Paysoft Impact (nonprofit donor management and Section 18A certificates). All modules share a unified secure web platform with multi-level authorisation, real-time reporting, and CDV validation built into every workflow. The platform is bank-agnostic, supporting all major South African banks, and processes across multiple clearing rails including PayShap, Real-Time Clearing, Same Day, and Next Day.

Differentiator

Problem solved

Functional benefit

Brands

• Paysoft Impact: Donation and compliance solution designed specifically for South African Non-Profit Organisations, enabling structured donations and automated Section 18A tax certificates.
• Paysoft Flow

Products and services

• Paysoft Payments EFT payment processing platform enabling businesses to process single or bulk payments including salaries, wages, supplier payments, SARS payments, and once-off disbursements. Supports multiple clearing options (Immediate/PayShap, Real-Time Clearing, Same Day, Next Day) across all major South African banks.
• Paysoft Collections Debit order collection platform supporting three methods: EFT Debit Orders (traditional, cost-effective), DebiCheck (bank-authenticated mandates with reduced disputes), and Registered Mandates (digitally registered at debtor bank). Enables recurring revenue collection with built-in CDV validation and tracking windows.
• Paysoft Verifications Three-layer verification platform: Check-Digit Validation (CDV) for structural account format validation, Account Verification Service (AVS) for account ownership confirmation, and ID Verification for South African identity authenticity. Reduces fraud and failed transactions before money moves.
• Paysoft Flow Xero-integrated payment gateway that automatically syncs bank transactions into Xero, matching payments against invoices and bills. Eliminates manual reconciliation and double-capturing with monthly subscription billing.
• Paysoft Impact Specialised payment and donor management platform for South African nonprofits and schools. Handles recurring debit order donations, automated Section 18A tax certificate generation, mandate management, renewal reminders, and CRM integrations.

Quantifiable outcome

• R900 monthly savings in bank fees for a 3-payment-per-month client
• +4 more outcomes

Named customers28 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature13 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• BackaBuddycoreStrategic or Co-development Partner · 1 January 2026Paysoft Impact partnered with BackaBuddy to launch the Donors for Life programme, helping South African nonprofits build recurring monthly donor bases. Paysoft's debit order functionality is integrated into the BackaBuddy platform. The programme selects nonprofits for intensive training and fundraising implementation support, with Paysoft providing the technical infrastructure and BackaBuddy providing donor engagement and campaign support.
• XerocoreTechnology or IntegrationPaysoft Flow provides direct Xero integration for automated bank-to-accounting reconciliation. Paysoft is a Xero App Partner and was a finalist at the Xero App Partner of the Year Awards. The integration automatically syncs bank transactions, matches payments to invoices and bills, and eliminates manual reconciliation. Paysoft also invested significantly in automating payment workflows for Xero.
• PayInc (formerly BankServAfrica)coreTechnology or IntegrationPaysoft connects to PayInc's payment rails including PayShap (real-time interbank payments), EFT credits, and payment clearing houses. Paysoft processes over PayInc's infrastructure with automated API connections. The PayShap Request (Request to Pay) collection mechanism is also being built on PayInc's scheme. In June 2026, PayInc took on PASA's scheme governance and interbank product functions.
• Major South African Banks (Sponsorships)coreTechnology or IntegrationPaysoft holds annually renewed sponsorships with the major South African banks. These direct bank sponsor relationships enable fast, reliable processing with optimised performance. Paysoft maintains bank accounts with all major banks to assist with instant clearing and payment routing.
• CipherwaveminorOthersCipherwave provides cloud-based server infrastructure for Paysoft's platform, alongside Microsoft Azure. Paysoft's privacy policy states personal information is stored on cloud servers protected by firewalls and data encryption.
• Microsoft AzureminorOthersMicrosoft Azure provides cloud-based server infrastructure for Paysoft, complementing Cipherwave. Paysoft's systems communicate with cloud servers through SSL encryption.
• South African Reserve BankcoreOthersPaysoft is governed by the South African Reserve Bank as a licensed Third-Party Payment Provider and System Operator. The SARB formally withdrew PASA's recognition in June 2026 and is absorbing regulatory and authorisation functions. The SARB holds a shareholding in PayInc.
• NGO Partnership (Digital Literacy)minorStrategic or Co-development PartnerPaysoft partnered with an NGO to deliver digital literacy and emerging technology workshops to staff and clients, ensuring they are equipped for technological developments rather than being left behind by change.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ozow: South African instant EFT payment provider offering real-time bank-to-bank payments for online merchants and businesses. Directly comparable to Paysoft's PayShap-integrated EFT offering and bank-agnostic approach in the same South African market.
• SnapScan: South African mobile payment platform enabling QR-based payments and merchant transactions. Comparable as a South African digital payment platform serving businesses with consumer-facing payment experiences.
• Peach Payments: South African payment gateway and processing company serving online merchants. Notably, Peach Payments is both a Paysoft customer (uses Paysoft for EFT processing) and a direct peer in the broader South African payment processing space.
• Zapper: South African mobile payment app for QR-code-based merchant payments. Operates in the same South African digital payments space as Paysoft, focused on business payment acceptance and consumer-to-business flows.
• Stitch: South African fintech providing payment infrastructure and financial data connectivity via a single API. Comparable in its focus on bank-agnostic payment infrastructure and API-first integration model serving businesses in South Africa.
• Yoco: South African fintech providing card payments and point-of-sale solutions to small and medium businesses. Comparable in its SMB focus, South African market presence, and payment processing category.

Broad incumbents

• Mukuru: Major Southern African cross-border remittance and payments company. Both a Paysoft customer (for disbursement operations) and a broader payments player operating in adjacent cross-border payout and remittance verticals.
• Bill.com: US-listed SMB payment automation and accounts payable platform. Comparable in its focus on automating bill payments, supplier disbursements, and reconciliation workflows for businesses — similar functional model to Paysoft Payments and Flow but at global scale.
• Sage Pay (now Opayo): Payment processing division of Sage Group offering integrated payment solutions paired with accounting software. Comparable as an accounting-integrated payment processor serving SMBs, similar to Paysoft Flow's Xero-integrated positioning.

Others

• PayInc (formerly BankservAfrica): Operator of South Africa's payment clearing infrastructure including PayShap, EFT, and real-time clearing rails. Paysoft is a downstream partner/integrator that operates on PayInc's rails, making PayInc critical infrastructure rather than a direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/paysoft

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paysoft