Ottawa Community Housing Corporation

What Ottawa Community Housing Corporation does

Ottawa Community Housing Corporation (OCH) is a non-profit community housing corporation and the largest provider of community and affordable rental housing in Ottawa, Ontario. The organization manages approximately 15,500 homes serving about 33,000 tenants, with a portfolio distributed across Ottawa communities and a tenant base spanning seniors, families, individuals, and people with disabilities from diverse linguistic, cultural, and ethnic backgrounds. Its service offering includes subsidized rentals allocated through the centralized Ottawa Housing Registry, affordable housing units distributed via the ARRIV platform, a complex care housing program for residents with higher-acuity needs, an internal transfer program for existing tenants, and a self-service My Home tenant portal for tenancy management.

OCH's operating model is a hybrid of rent-geared-to-income and affordable rental housing funded through tenant rent payments, municipal and provincial government operating subsidies, and philanthropic contributions channeled through the affiliated OCH Foundation. Distribution is channel-based: the Ottawa Housing Registry and ARRIV serve as the primary applicant funnels, while the My Home portal supports post-tenancy engagement. Partnerships with OCH Foundation, the Housing Registry, and ARRIV are central to both supply (land, donations, grants) and demand (applicant pipelines). The organization operates under Ontario's Housing Services Act and is municipally mandated.

The 2024-2027 Strategic Plan organizes operations around four priorities: Build and Preserve (new construction and portfolio renewal), Client Experience (safe communities and tenant wellbeing), Partner and Support (successful tenancies and partner satisfaction), and Innovate and Grow (employee engagement, diversified sustainable funding, operational efficiency, and technology and data use). Recent execution includes 90 new affordable homes delivered through the Heatherington Road Phase 1 partnership (2026) and a $520,000 accessibility upgrade program targeting nearly 1,600 senior tenants (2026). No proprietary technology stack, AI/ML capabilities, or external funding rounds are disclosed.

Name

Ottawa Community Housing Corporation

Legal name

Ottawa Community Housing Corporation

Website

https://och.ca

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Short description

Ottawa Community Housing Corporation is Ottawa's largest provider of community and affordable rental housing, managing approximately 15,500 homes for about 33,000 tenants including seniors, families, individuals, and people with disabilities across the city.

Ownership category

akta.pro rank

Product category

Social and Affordable Housing

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Other Residential Care Facilities (6239)

SIC

Operators Of Apartment Buildings (6513), Real Estate Agents & Managers (For Others) (6531), Services-Social Services (8300)

akta.pro primary industry

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Senior & Assisted Living Residential Property Management (BPAJAFAE), Active Adult (55+) Independent Living Communities (HLADAAAD)

Keywords

• Community housing services
• Affordable rental housing
• Subsidized housing programs
• Social housing provider
• Tenant housing management

Headquarters

HQ city

Nepean

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Tenant Rent Payments: Rental income from approximately 15,500 homes occupied by ~33,000 tenants. As a community housing corporation, rents are likely set according to rent-geared-to-income (RGI) principles or market-based affordable rates.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Ottawa Community Housing (OCH) provides community and affordable rental housing, operating approximately 15,500 homes for about 33,000 tenants across Ottawa. Offerings include subsidized rentals allocated through the centralized Ottawa Housing Registry, affordable housing units via the ARRIV platform, complex care housing for residents with complex needs, an internal tenant transfer program, and a self-service My Home Tenant Portal. The portfolio primarily serves seniors, families, individuals, and people with disabilities.

Product overview

Ottawa Community Housing (OCH) is a social housing provider operating as a single integrated housing platform. The organization offers approximately 15,500 homes to about 33,000 tenants through multiple service channels including a tenant portal (My Home), subsidized rentals managed via housingregistry.ca, affordable housing through ARRIV, complex care housing, and internal transfer programs. The portfolio serves diverse populations including seniors, families, individuals, and people with disabilities across Ottawa communities.

Differentiator

Problem solved

Functional benefit

Brands

• OCH Foundation: Charitable foundation associated with Ottawa Community Housing for donations

Products and services

• Subsidized Rentals Subsidized rental housing units allocated via the City of Ottawa Housing Registry (housingregistry.ca) to eligible low-income applicants, including seniors, families, individuals, and people with disabilities.
• Affordable Housing (ARRIV Program) Affordable rental housing units made available through the ARRIV (arriv.ca) platform, providing below-market rental options for individuals and families who do not qualify for full subsidy but cannot afford market rents.
• My Home Tenant Portal Online self-service portal for existing OCH tenants to manage tenancy, pay rent, submit requests, and access housing resources.
• Complex Care Housing Specialized housing and support services for residents with complex care needs, including individuals requiring higher levels of health and support services within OCH communities.
• Internal Transfers Program Portfolio internal transfer program allowing existing OCH tenants to apply to relocate to different units within the OCH housing portfolio based on changing needs.
• OCH Foundation Charitable Donations Charitable donation and fundraising channel operated by the OCH Foundation to support OCH housing initiatives and tenant support programs.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• OCH FoundationcoreOthersOCH Foundation is a separate charitable organization that supports Ottawa Community Housing through donations and fundraising efforts. The foundation enables donors to contribute to housing initiatives and tenant support programs.
• Housing Registry (housingregistry.ca)coreStrategic or Co-development PartnerCentralized housing registry for Ottawa that manages waitlists for subsidized rental housing. OCH units are allocated through this registry system for subsidized rentals.
• ARRIV (arriv.ca)coreStrategic or Co-development PartnerARRIV is a platform for affordable housing options in Ottawa. OCH partners with ARRIV to provide affordable housing units under the ARRIV program for qualifying applicants.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Toronto Community Housing Corporation: Toronto Community Housing is Canada's largest social housing provider and the most direct comparable to OCH, operating under similar Housing Services Act framework with a mandate to provide affordable housing to vulnerable populations in a major Canadian city.
• Calgary Housing Company: Calgary Housing Company is a municipal non-profit affordable housing provider managing thousands of units for low-income households in Calgary, mirroring OCH's community housing corporation model and government-affiliated structure.
• Region of Peel - Peel Living: Peel Living is a municipal non-profit housing corporation operating affordable housing in the Region of Peel, Ontario. It is a direct comparable to OCH in mandate, scale, and Ontario regulatory framework under the Housing Services Act.
• Hamilton-Wentworth Housing Corporation: Hamilton-Wentworth Housing Corporation is another Ontario-based community housing provider serving low-income tenants, operating under the same provincial Housing Services Act framework as OCH.
• Centretown Citizens Ottawa Corporation (CCOC): CCOC is a major non-profit housing provider operating within Ottawa itself, providing affordable rental housing under a community-based model. It directly overlaps with OCH's service territory and target tenant population.

Broad incumbents

• BC Housing: BC Housing is a provincial crown corporation managing subsidized and affordable housing across British Columbia. While serving a different geography, it operates under a comparable non-profit affordable housing mandate similar to OCH.
• Canada Mortgage and Housing Corporation (CMHC): CMHC is Canada's federal housing agency and the primary funding source and policy partner for community housing providers like OCH. It is a broader incumbent that shapes the operating environment for OCH's subsidized housing programs.

Regional players

• Winnipeg Housing and Renewal Corporation: Winnipeg Housing and Renewal Corporation manages social housing across Winnipeg, Manitoba. While geographically separate, it operates a comparable municipal non-profit community housing model serving vulnerable populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/OCH_LCO
• YouTubeyoutube.com/channel/UCLJaPVrE5MuSUyZTXfTHWVA
• Facebookfacebook.com/ottawacommunityhousing
• LinkedInlinkedin.com/company/ottawa-community-housing-corporation-och-
• Instagraminstagram.com/och_lco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ottawa Community Housing Corporation