Pacto

What Pacto does

Pacto (legal entity PACTO ETT, S.L.) is a Spanish temporary employment agency (Empresa de Trabajo Temporal, ETT) founded in 2004 and headquartered in Parets del Vallès, Barcelona. The company provides four integrated HR services: Gestión de la Temporalidad (temporary staffing), Eventos (event staffing), Selección (permanent placement/recruitment), and Formación (customized training), generating revenue through transaction fees on placements and training program fees. Its primary vertical is hospitality and tourism (hotels, restaurants, catering), with secondary verticals in transportation and logistics, metal industry, food processing, and chemical and pharmaceutical industries. The company holds Spanish ETT administrative authorization nº 79/0205/07.

Pacto distributes services through a physical network of 19 offices spanning mainland Spain (Catalonia, Madrid, Valencia, Andalusia, Aragon, Basque Country, Navarra) and the Balearic and Canary Islands, alongside online channels: a corporate website (pacto.es), a public employment portal (empleo.pacto.es) carrying 320+ active offers, a dedicated client portal (portalcliente.pacto.es), and an employee portal (pacto.e-oer.com/empleado). Go-to-market is direct B2B sales to enterprise and mid-market clients plus inside-sales/onboarding of job seekers via the portal and social channels (Instagram, WhatsApp).

Underlying technology is conventional rather than proprietary. The company lists no AI/ML capabilities, no API product, and no patents or trademarks in the source data. Core systems are described as standard HR management tooling with applicant tracking provided by third-party vendor Bizneo. The company claims 500+ clients and 10+ years of experience, and reports that 35% of temporary workers are eventually incorporated into the client company on a permanent basis. Headcount is stated as 251-500 employees, though the website's own counters display '1 Empresas / 1 Oficinas', indicating unupdated web statistics. No external funding rounds, M&A activity, leadership changes or named executive team are disclosed; ownership is privately held under Spanish Sociedad Limitada structure with no parent or subsidiary relationships reported.

Name

Pacto

Legal name

PACTO ETT, S.L.

Website

https://pacto.es

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

251–500 employees

Short description

Pacto (PACTO ETT, S.L.) is a Barcelona-headquartered Spanish temporary employment agency founded in 2004 that supplies temporary staffing, event staffing, permanent placement and training services to over 500 clients, primarily in hospitality plus logistics, industrial and pharmaceutical sectors, through 19 offices across Spain.

Ownership category

akta.pro rank

Product category

Human Resources Staffing Services

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Agent of Record (AOR) / Contractor Engagement Services (BPACAGAB)

Keywords

• Temporary staffing services
• Temporary employment agency
• Recruitment and selection
• Event staffing solutions
• Corporate training programs

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Temporary Staffing Services: As an ETT (Empresa de Trabajo Temporal), Pacto generates revenue by providing temporary workers to client companies. Companies pay fees for recruitment, payroll management, and staffing services while Pacto handles employment contracts, payroll processing, and worker compliance.
2. Permanent Placement Services: Selection and recruitment services where Pacto identifies, screens, and places candidates in permanent positions for client companies, generating placement fees.
3. Event Staffing Services: Provides qualified professionals for events, campaigns, and celebrations, charging for staffing services.
4. Training Services: Customized training programs designed for client companies to develop employee skills, generating revenue through training program fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Pacto is a Spanish temporary employment agency (ETT) that supplies temporary and permanent workers to client companies, provides event staffing, and delivers customized corporate training programs. It operates a network of 19 offices across Spain supporting more than 500 enterprise clients, primarily in hospitality, logistics, industrial, food, and chemical/pharmaceutical sectors, using online portals for candidate matching, client management, and employee administration.

Product overview

Pacto is a human resources management company (ETT - Empresa de Trabajo Temporal) offering an integrated suite of four core HR services: Gestión de la Temporalidad (temporary staffing), Eventos (event staffing), Selección (recruitment and selection), and Formación (training programs). The company operates through client and employee self-service portals, serving over 500 clients across Spain with a network of offices. Their primary specializations include hospitality, logistics, industrial sectors, food industry, chemical, and pharmaceutical industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Gestión de la Temporalidad (Temporary Staffing) Temporary staffing solution that supplies client companies with temporary workers under Pacto's ETT license, handling employment contracts, payroll administration, and statutory compliance to give enterprises flexible workforce coverage without administrative complications.
• Eventos (Event Staffing) Provides qualified professionals to staff events, campaigns, and celebrations for client companies, ensuring high-quality, on-demand event coverage for hospitality and corporate event operators.
• Selección (Recruitment and Selection) Recruitment and selection service that identifies, vets, and places specialized permanent candidates into client companies to ensure efficient and seamless onboarding for roles requiring specific qualifications.
• Formación (Corporate Training) Customized training programs designed to help client companies develop employee skills aligned with market and client requirements, supporting professional growth and business objectives.

Quantifiable outcome

• 35% of temporary workers eventually get incorporated permanently into client companies

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Jobandtalent: Spanish-founded digital staffing marketplace that matches temporary workers to employers using technology. Overlaps with Pacto's temp staffing business but uses a marketplace/tech-enabled model that threatens traditional ETT fee economics.

Direct peers

• CRIT Interim: Spanish ETT operating a multi-region branch network providing temporary staffing, permanent placement, and training. Direct competitor to Pacto with overlapping vertical exposures and similar mid-market positioning in Spain.
• Hays: Global specialist staffing and recruitment firm with operations in Spain focused on professional and skilled temporary/permanent placements. Comparable to Pacto's Selección and skilled-temp offerings in regulated sectors.
• Eulen Servicios Generales: Spanish family-owned staffing and facility services group with extensive ETT operations across hospitality, logistics, and industrial sectors. Competes head-to-head with Pacto in domestic Spanish temp staffing and event staffing.
• IMAN Temporing: Spanish-headquartered ETT and workforce solutions provider competing directly with Pacto across hospitality, industrial, and logistics temporary staffing in Spain, with a similar mid-sized branch network model.

Regional players

• Synergie: French-headquartered international staffing group with Spanish operations (Synergie España). Competes with Pacto across temporary staffing, recruitment, and training, headquartered outside Spain but with overlapping services.

Broad incumbents

• Adecco Group: Global staffing market leader with a major ETT operation in Spain. Directly competes with Pacto across temporary staffing, permanent placement, and event staffing in hospitality, logistics, and industrial verticals, but at a much larger scale and with international footprint.
• Randstad: Global staffing leader with a substantial Spanish ETT business (Randstad España). Competes with Pacto in temporary staffing, selection, and training across hospitality, industrial, and pharma verticals, leveraging deeper sourcing infrastructure.
• ManpowerGroup: Global workforce solutions provider with Spanish operations (Manpower España). Overlaps with Pacto across temporary staffing, recruitment, and training, with greater enterprise scale and brand recognition in Spain.
• Gi Group: Italian-headquartered global staffing firm with a major Spanish presence following its acquisition of various Spanish ETTs. Competes with Pacto across hospitality, industrial, and logistics temp staffing, with similar multi-service positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/pactoett

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacto