Tunagu

IT Helpdesk & System Operations Supporttsng.co.jp

Tunagu (株式会社繋) is a private Tokyo-based Japanese corporation that self-describes as providing system operation help services to small and medium-sized enterprises; its public website is currently under maintenance and no product, pricing, or operational detail is available.

Company typePrivate
Founded-
HeadquartersTokyo, Japan
Headcount—
GTM typeB2B
OfferingServices

Tunagu firmographics

Firmographics

Name: Tunagu
Legal name: 株式会社繋
Website: https://tsng.co.jp
Company type: Private
Short description: Tunagu (株式会社繋) is a private Tokyo-based Japanese corporation that self-describes as providing system operation help services to small and medium-sized enterprises; its public website is currently under maintenance and no product, pricing, or operational detail is available.
Ownership category
akta.pro rank

Tunagu industry classification

Industry

Product category: IT Helpdesk & System Operations Support
NAICS: Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
SIC: Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
akta.pro primary industry: Helpdesk & End-User Support Services (BPAEABAB)
akta.pro secondary industries: Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

IT support services
Managed helpdesk
SME system operations
IT outsourcing
Business IT support

Where Tunagu is headquartered

Location

Headquarters

HQ city: Tokyo
HQ country: Japan
HQ region: Asia

Markets served

Tunagu business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales

Tunagu product offering

Product offering

Core offering

Tunagu provides a system operation help service aimed at small and medium-sized enterprises. The offering is described as a support/help service for system operations at SMEs; specific product modules, pricing, or service tiers are not disclosed in the available source data, and the company's website is currently under maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

System Operation Help Service for SMEs A system operation help service aimed at small and medium-sized enterprises. Described as support for running and operating business systems, targeted at SMEs that rely on an external partner for system operations. Specific service tiers, deliverables, or SLAs are not disclosed in the available source material.

Companies that use Tunagu

Customer profile

Ideal customer profiles1 record

Tunagu technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Tunagu competitors and assessment

Company assessment

Broad incumbents

Internet Initiative Japan (IIJ): Established Japanese internet and network services provider with a significant managed services and IT operations portfolio serving SMEs and enterprises. Competes in the same system operation and helpdesk market as Tunagu.
NTT Data: Major Japanese IT services and systems integration firm with extensive managed services and helpdesk offerings. Competes for the same SME and mid-market ITSM budgets as Tunagu but with a global delivery footprint.
TIS Inc. Major Japanese IT services company providing system integration, managed services, and IT operations support. Targets a similar SME/mid-market IT operations customer set as Tunagu.
BIPROGY: Japanese IT services provider (formerly UNISYS Japan) offering system operation, helpdesk, and managed services to enterprises and SMEs. Direct overlap with Tunagu's core offering, with established customer base and scale advantages.
Fujitsu: One of Japan's largest IT services providers offering managed services, ITSM, and end-user support across enterprise and SME segments. Overlaps broadly with Tunagu's system operation help service but at vastly greater scale and breadth.
ITOCHU Techno-Solutions (CTC): Major Japanese systems integrator and managed services provider with strong SME and enterprise IT support capabilities. Direct overlap with Tunagu's help and system operation services.

Regional players

OBC (Osaka Business Computer): Japanese SME-focused software and IT services provider offering business software, cloud services, and support. Comparable to Tunagu in its SME customer focus and bundled software-plus-support model.

Direct peers

JIG-SAW: Japanese cloud and IT operations specialist offering managed services, monitoring, and system operation support. Closely comparable to Tunagu's stated 'system operation help service' positioning in the Japanese SME/mid-market segment.
ULS Group: Japanese IT support and helpdesk-focused company providing end-user support and IT operations services. Highly comparable to Tunagu's stated focus on system operation help for smaller organizations.
JNS: Japanese IT services firm specializing in helpdesk, system operations, and end-user support. Direct peer for an SME-focused system operation help service in Japan.

Market position

Customer concentration

Tunagu financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Tunagu leadership team

Management profile

Number of profiles

Tunagu funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Tunagu M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tunagu

What does Tunagu do?

When was Tunagu founded?

Tunagu was founded in -1.

Where is Tunagu based?

Tunagu is headquartered in Tokyo, Japan, in the Asia region.

Who are Tunagu's main competitors?

Broad incumbents on record are Internet Initiative Japan (IIJ), NTT Data, TIS Inc., BIPROGY, Fujitsu and ITOCHU Techno-Solutions (CTC). OBC (Osaka Business Computer) is listed as a regional player. Direct peers are JIG-SAW, ULS Group and JNS.

Does Tunagu have an API?

No public API is recorded for Tunagu.

What industry is Tunagu in?

Tunagu's product category is IT Helpdesk & System Operations Support. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAI, Service Catalog, Request Fulfillment & Self-Service Portals. Its NAICS code is 541513 and its SIC code is 7370.