Mastria Delivers

What Mastria Delivers does

Mastria Auto Group is a family-owned and operated multi-brand automotive dealership group headquartered at 1305 New State Highway in Raynham, Massachusetts, founded in 1955. The group operates seven physical retail and service locations — six on the Raynham Auto Mile and one in Plymouth, MA — selling new and certified pre-owned vehicles across eight manufacturer brands: Cadillac, GMC, Hyundai, Kia, Mazda, Nissan, Subaru, and Volkswagen. Inventory totals approximately 1,400 vehicles, with 886 new listings and 128 certified pre-owned units; vehicle prices range from roughly $17,000 for mainstream CPO models to over $130,000 for a Cadillac Escalade Platinum, and every transaction carries a $695 documentation fee.

The company's primary revenue streams are new vehicle sales, used and certified pre-owned sales, financing and lease origination through multiple lender partners, service and maintenance (including a collision center and factory-trained technicians), and OEM parts sales. Supporting sub-brands include Mastria FastLane (an end-to-end online buying tool with real-time trade-in valuation, multi-lender rate comparison, and PayPal payment), Mastria Delivers (complimentary home and office vehicle delivery), the 7/30 Worry-Free Guarantee (7-day money-back and 30-day exchange), Mastria Certified (a 128-point multipoint inspection CPO program with Carfax), and Mastria Towing & Recovery (five-plus tow trucks with east-coast coverage). Customer segments are predominantly individual consumers in Greater Boston and South Shore Massachusetts, with a secondary business-buyer segment addressed through Section 179 tax-incentive content.

The technology stack is entirely third-party: Dealer Inspire powers the mastria.com website and digital retailing infrastructure, with integrations for PayPal payments, CarFax vehicle history, CarChat24 live chat and SMS, ComplyAuto privacy compliance, Botdoc secure file transfer, and reCAPTCHA. The group maintains active social media presence across Facebook, X, YouTube, Instagram, and TikTok, and an active careers page indicating ongoing hiring. No proprietary technology platform, no AI/ML capabilities, no patents, and no external funding or M&A activity are identified in the source data.

Name

Mastria Delivers

Legal name

Mastria Auto Group

Website

https://mastria.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

51–100 employees

Short description

Mastria Auto Group is a family-owned, multi-brand car dealership group founded in 1955, operating seven retail and service locations in Raynham and Plymouth, Massachusetts, selling new and pre-owned vehicles from eight brands to Greater Boston and South Shore consumers through its showrooms, FastLane online buying platform, and complimentary Mastria Delivers home delivery service.

Ownership category

akta.pro rank

Headquarters

HQ city

Raynham

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Inventory / Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. New Vehicle Sales: Sale of new vehicles from multiple manufacturer brands including Cadillac, GMC, Hyundai, Kia, Mazda, Nissan, Subaru, and Volkswagen. Revenue generated from vehicle MSRP minus dealer discounts plus documentation fees.
2. Used Vehicle Sales: Sale of pre-owned and certified pre-owned vehicles. Vehicles undergo Mastria Enhanced Multipoint Inspection. Standard documentation fee of $695 applies to all transactions.
3. Financing and Leasing: Auto financing and lease origination services. Works with multiple lenders to provide competitive rates. May include financing markup revenue.
4. Service and Maintenance: Vehicle maintenance, repairs, and parts sales including oil changes, brake repairs, battery replacements, wheel alignments, and collision services through certified technicians.
5. Parts Sales: Sale of OEM auto parts and accessories for vehicles requiring DIY or dealer-installed repairs and upgrades.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mastria Delivers provides complimentary home and office delivery of new, used, and certified pre-owned vehicles purchased through Mastria Auto Group's network of seven dealership franchises in Massachusetts. The service is bundled with the Mastria FastLane online buying tool, enabling customers to complete the entire vehicle purchase — credit application, trade-in valuation, financing selection, and paperwork — from home and have the vehicle delivered without visiting a showroom.

Product overview

Mastria Auto Group operates as a multi-brand car dealership network (since 1955) in Raynham, MA, serving the Greater Boston and South Shore regions. The company offers a unified customer experience platform built around three core pillars: (1) vehicle sales across 8 branded dealerships (Cadillac, GMC, Hyundai, Kia, Mazda, Nissan, Subaru, Volkswagen) offering new, used, and certified pre-owned vehicles; (2) the Mastria FastLane online buying tool enabling customers to complete purchases from home with real-time pricing and trade-in valuation; and (3) the Mastria Delivers service providing complimentary home/office vehicle delivery. Supporting services include professional auto service/repairs, parts center, collision center, lease return center, and the 7/30 Worry-Free Guarantee for customer satisfaction.

Differentiator

Problem solved

Functional benefit

Brands

• Mastria FastLane: Online car buying tool allowing customers to complete the purchasing process from home, including credit application, financing options, and trade-in valuation.
• Mastria Delivers
• Mastria Worry-Free Guarantee
• Mastria Certified
• Mastria FastLane
• Mastria Towing & Recovery

Products and services

• Mastria Delivers Vehicle Delivery Service Complimentary delivery of new, pre-owned, or certified pre-owned vehicles purchased from Mastria Auto Group directly to the customer's home or office, allowing the entire purchase process to be completed online.
• Mastria FastLane Online Buying Platform Online platform enabling customers to search vehicle inventory, submit credit applications, receive market-based pricing, get real-time trade-in valuations, compare lender financing rates, select buy or lease options, and complete vehicle purchases digitally with PayPal payment.
• New Vehicle Sales Retail sale of new vehicles from Cadillac, GMC, Hyundai, Kia, Mazda, Nissan, Subaru, and Volkswagen franchises, including sedans, SUVs, trucks, and EVs, with dealer discounts and manufacturer incentives available.
• Certified Pre-Owned Vehicles Pre-owned vehicles that have passed a 128-point Mastria Enhanced Multipoint Inspection, include a Carfax Vehicle History Report, and carry additional manufacturer-backed warranty coverage under the Mastria Certified program.
• Used Vehicle Sales Retail sale of pre-owned vehicles across multiple brands, with over 1,400 vehicles in combined inventory, financing options, and a selection of vehicles priced under $15,000.
• Auto Service and Repairs Factory-trained technician services including routine maintenance (oil changes), brake repairs, battery replacements, wheel alignments, and collision repairs performed at multiple Mastria dealership service centers.
• Parts Center Retail sale of genuine OEM auto parts and accessories for Nissan, Subaru, GMC, Kia, and Volkswagen vehicles, available for DIY customer purchase or dealer installation.
• Auto Financing and Leasing Auto loan and lease origination services arranged through multiple lender partnerships, offering competitive financing rates for both vehicle purchases and lease options.
• Lease Return Center Service for customers nearing lease maturity that handles end-of-lease vehicle return, purchase of the leased vehicle, or upgrade to a new vehicle at any Mastria dealership location.
• 7/30 Worry-Free Guarantee Customer satisfaction guarantee on used vehicle purchases that provides a 7-day full money-back refund and a 30-day vehicle exchange if the vehicle does not meet the customer's needs.
• Mastria Towing and Recovery Vehicle towing and recovery service operating more than 5 tow trucks, providing local service in the Massachusetts market and coverage up the east coast.

Quantifiable outcome

• 7-day money-back guarantee on all used vehicle purchases
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CarFaxcoreTechnology or IntegrationCarFax partnership provides vehicle history reports for all pre-owned inventory, enabling customers to verify vehicle maintenance history, ownership records, and accident history. CPO vehicles include Carfax reports as standard.
• Dealer InspirecoreTechnology or IntegrationWebsite platform provider powering mastria.com with vehicle inventory integration, online sales tools, and digital marketing infrastructure.
• Total Care Accident Repair ServiceminorStrategic or Co-development PartnerCollision center partnership providing auto body repair services for customers needing post-accident vehicle restoration. Located at Mastria service facilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Herb Chambers Companies: Large Massachusetts-based multi-brand auto dealer group operating across the Greater Boston market. Most directly comparable peer given overlapping geography, similar multi-franchise model, and equivalent luxury/mass-market brand mix.
• Boch Automotive: New England multi-brand dealership group headquartered in Massachusetts, operating Toyota, Honda, Mercedes-Benz, and other franchises in the same regional competitive set as Mastria.

Broad incumbents

• AutoNation: Largest U.S. franchised auto retailer, offering new/used vehicle sales, parts, service, and financing across 200+ stores. Useful benchmark for operational scale, F&I revenue capture, and digital retailing investment.
• Group 1 Automotive: Multi-brand franchised dealer group with ~200 dealerships in the U.S. and U.K. Comparable in revenue mix between new, used, and service/parts, and an active acquirer of regional dealer groups.
• Lithia Motors (Driveway): Largest U.S. dealer group by revenue, with an aggressive acquisition strategy and a digital retail platform (Driveway). Comparable as a multi-brand operator with strong digital ambitions.
• Sonic Automotive: Multi-brand franchised dealer group with EchoPark used-vehicle stores and a growing digital retail channel. Comparable business-model mix with both franchised new-vehicle and used-vehicle-only operations.
• Asbury Automotive Group: U.S. franchised dealer group operating luxury and mass-market brands across multiple regions, with emphasis on F&I product (Total Care Auto) and Clicklane digital retailing — comparable digital and brand-portfolio profile.

Emerging players

• CarMax: Largest U.S. used-vehicle retailer with national footprint, fixed no-haggle pricing, and home delivery in many markets. Comparable on used-vehicle sales and delivery experience, though CarMax operates without OEM franchises.
• Carvana: Digital-first used-vehicle retailer built around home delivery and online transactions. Direct competitive overlap with Mastria FastLane and Mastria Delivers for online used-car buyers.
• Vroom: Online used-vehicle retailer with national delivery. Comparable digital-only sales and delivery experience competing for the same online car buyer Mastria FastLane targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mastriaauto
• YouTubeyoutube.com/user/mastriaauto?reload=9
• Facebookfacebook.com/MastriaAutoGroup
• Instagraminstagram.com/mastriaautogroup
• TikToktiktok.com/@mastriaautogroup
• LinkedInlinkedin.com/company/mastria-auto-group

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mastria Delivers