IT-Consult

What IT-Consult does

IT-Consult Ralf Emons e.K. is a Münster-based IT consulting and managed services firm founded in 1999 by Ralf Emons as a sole proprietorship. It delivers consulting, project and interim management, plus operational IT services — including User Help Desk, virtualization, cloud computing, high-availability, IT security, networks, server and desktop management, rollouts, and customer service centre setup — to mid-market and large enterprises across Germany. The firm operates on a direct enterprise field-sales motion, complemented by referral and co-delivery relationships with technology vendors, and has no external investors or parent company.

Its technology stack is anchored in the Microsoft enterprise ecosystem (Hyper-V, Exchange Server, SharePoint, Microsoft Dynamics CRM) alongside VMware ESXi, Citrix XenServer, Sophos for security, Unify (HiPath) for telephony, and Genesys for call-centre platforms. Services are sold on a project and retainer basis rather than as packaged software products; pricing is not publicly disclosed. Named enterprise references cluster in the German insurance sector (Talanx AG, Talanx Systeme AG, HDI Kundenservice AG, Parion AG, SBI-IS Insurance Services GmbH), with additional work for banking (Sparkasse Bielefeld), energy (Raab Karcher Energieservice GmbH) and IT services (Siemens IT Solutions and Services, TASC GmbH).

The business remains founder-controlled and sub-50-employee, relying on Ralf Emons plus a small named team (including Petra Steinbüß as management assistant). It maintains 'Core' partnerships with Microsoft, IBM, Fujitsu, HP, Sophos, Unify and Genesys, and a smaller set of partnerships with Acronis, Atos, Net at Work and the eco association. There is no disclosed revenue, no funding history, no acquisitions, and no AI/ML capability in the public record.

Name

IT-Consult

Legal name

IT-Consult Ralf Emons e.K.

Website

https://it-consult.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

IT-Consult is a Münster-based sole proprietorship founded in 1999 that delivers Microsoft-centric IT consulting, project/interim management, managed services and call-centre setup to German mid-market and large enterprises, primarily in insurance and financial services.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Enterprise Architecture & IT Operating Model (BPAHAEAB), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• IT consulting services
• Managed IT services
• IT infrastructure management
• Project management consulting
• IT security consulting

Headquarters

HQ city

Münster

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. IT Consulting Services: Professional consulting services including project management, interim management, and strategic IT advisory services delivered to enterprise clients on a project or retainer basis.
2. Managed IT Services: Ongoing IT infrastructure management services including User Help Desk operations, server management, network administration, and desktop management delivered as recurring service engagements.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

IT-Consult is a German IT consulting and managed services firm that delivers end-to-end IT lifecycle services to enterprise clients, including project management, interim management, IT infrastructure management, network and server administration, virtualization, cloud computing, IT security, user help desk, rollouts, and customer service center setup. Services are delivered as professional consulting engagements and recurring managed services, anchored in the Microsoft ecosystem and complemented by partnerships with Sophos, Genesys, VMware and Citrix.

Product overview

IT-Consult is an IT consulting and managed services company offering a comprehensive portfolio of professional services rather than a unified software product platform. The service portfolio encompasses consulting services (Projektmanagement, Interimsmanagement, Kundenservicezentrum), technical infrastructure services (Netzwerke, IT-Sicherheit, Serverbetreuung, Desktop-Management, Virtualisierung, Cloud Computing, Hochverfügbarkeit), and support services (User Help Desk, Rollouts, Kommunikation). These services are delivered as professional consulting offerings and managed services, not as software products with named modules or pricing tiers. The company partners with technology vendors including Microsoft, VMware, Sophos, and Genesys to deliver solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Project Management IT project management services including project initiation, planning, execution, control, and closure. Provides experienced project managers to establish clear project objectives, manage requirements for cost, time, and quality, and ensure project success through steering and monitoring for enterprise clients.
• Interim Management Interim management services where IT-Consult specialists support the client's management team, providing creative and consistent implementation of business goals to solve upcoming challenges with cost predictability during leadership transitions or project execution.
• Customer Service Center Setup Customer service center planning and setup services, including process management, quality management, and personnel management for modern communication centers regardless of organizational form. Includes Genesys call center implementations with Unify infrastructure, as delivered for Talanx and other insurance clients.
• User Help Desk (UHD) First-level and second-level IT support services including incident and service request management, remote access support, and on-site troubleshooting to maintain user productivity. Next Generation UHD integrates self-service portals, CMDB, knowledge management, ordering portals, and monitoring systems.
• Networks Network services including desktop management, connection management, server management, user account administration, access rights management, directory services, and regular updates and backups for enterprise IT environments.
• IT Security IT security and compliance consulting services including security base checks, risk analysis following IT-Grundschutz-Kataloge (BSI) methods, and customized security concept development. Includes Sophos Unified Threat Management deployment for network and communication protection.
• Rollouts Hardware and software rollout services including lifecycle management for hardware replacement and software distribution, migration scenarios, and data transfer from legacy systems. Includes nationwide client rollouts (e.g., 3,800 and 6,000 client deployments for Siemens IT Solutions).
• Virtualization Server virtualization services based on Microsoft Hyper-V, VMware ESXi, or Citrix XenServer, including virtual server landscape design for high availability and business continuity.
• Cloud Computing Cloud computing consulting services including cloud readiness analysis, cloud provider selection, and implementation support for hybrid or full cloud migration.
• High Availability High availability solutions ensuring 99.99% uptime within SLAs, including redundant hardware components, single point of failure mitigation, and hybrid or cloud-based failover systems.
• Communication Business communication services including Exchange Server management, Voice over IP (VoIP) implementation, Unified Communications, and Skype for Business integration for enterprise environments.
• Server Management Server management and maintenance services including regular updates, reliable backups, remote monitoring, and customized monitoring and service tasks.
• Desktop Management Desktop management services including asset management (hardware maintenance, lifecycle management, inventory), software distribution, license management, and reporting.

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Microsoft CorporationcoreTechnology or IntegrationTechnology partnership for Microsoft-based solutions including Hyper-V virtualization, Exchange Server, SharePoint, Microsoft Dynamics CRM, and related Microsoft enterprise technologies.
• IBM Deutschland GmbHcoreTechnology or IntegrationTechnology partnership for IBM enterprise solutions and infrastructure technologies.
• Fujitsu Technology Solutions GmbHcoreTechnology or IntegrationTechnology partnership for Fujitsu hardware and infrastructure solutions.
• HP Deutschland GmbHcoreTechnology or IntegrationTechnology partnership for HP hardware, printing, and enterprise solutions.
• Sophos GmbHcoreTechnology or IntegrationSecurity technology partnership offering Sophos IT security solutions including Unified Threat Management for network and communication protection.
• Unify Deutschland GmbH & Co. KGcoreTechnology or IntegrationCommunication technology partnership, specifically for Unify (HiPath) telephone systems integrated with Genesys call center solutions.
• Genesys Telecommunications Lab. GmbHcoreTechnology or IntegrationCall center technology partnership for Genesys call center solutions, implemented in projects for Talanx and other insurance clients.
• Atos IT Solutions and Services GmbHminorImplementation/ SI/ Consulting PartnerIT services partnership with Atos for potential collaboration on enterprise IT projects.
• eco - Verband der Internetwirtschaft e.V.minorStrategic or Co-development PartnerMembership in eco association for internet industry standards and collaboration.

Scale indicators2 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Bechtle AG: German IT systems integrator and managed services provider with broad portfolio spanning consulting, workplace IT, data center, cloud, and security — directly overlapping IT-Consult's Microsoft-centric consulting and managed-services model for mid-market and enterprise German clients.
• Allgeier SE: German IT consulting and services group offering enterprise IT, project management, and managed services to mid-market and enterprise customers across multiple verticals — comparable business model and target segments to IT-Consult.
• GFT Technologies SE: German-headquartered IT consulting firm specializing in digital transformation for financial services and insurance — directly comparable vertical focus (insurance/banking) and IT consulting/managed services model.
• CANCOM SE: German IT services provider delivering managed services, cloud, workplace, and IT consulting to mid-market enterprises — comparable service portfolio and customer profile to IT-Consult.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system integrator and managed services provider focused on enterprise customers, with strong datacenter, virtualization, and Microsoft-aligned capabilities comparable to IT-Consult's core stack.

Broad incumbents

• Computacenter plc: Large European IT services provider with deep German presence offering enterprise managed services, workplace, and infrastructure consulting — overlapping with IT-Consult's Microsoft-centric IT services but at vastly greater scale.
• Atos SE: Global IT services and consulting firm; already listed as an IT-Consult partner. Overlaps on enterprise IT consulting, managed services, and digital transformation in the German insurance and financial sector.
• T-Systems International: Deutsche Telekom's enterprise IT services arm offering consulting, managed services, cloud, and security to large German enterprises — competing for the same regulated, multi-site mandates IT-Consult pursues.
• Capgemini SE: Global IT consulting and services group with significant German insurance and banking practice — competes for the same enterprise IT transformation and managed-services work at larger scale.
• Sopra Steria SE: European IT services group with strong German presence serving banking, insurance, and public sector — directly comparable vertical focus and end-to-end IT services delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT-Consult