Epic Servers
Epic Servers (Epic.io) is a Dallas-based cloud hosting and colocation provider founded in 2017, offering virtual machines, bare metal, colocation, and managed services across data centers in Texas, Utah, and the US Virgin Islands, serving SMBs, enterprises, and data-intensive customers through self-serve, sales, and franchise channels.
- Company typePrivate
- Founded2017
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Epic Servers does
Epic Servers (operated as Exigo, LLC, d/b/a Epic.io) is a privately held cloud hosting and infrastructure provider founded in 2017 and headquartered at 1526 Viceroy Dr., Dallas, TX. The company operates three data centers — two in Dallas (75235, 75207), one in Salt Lake City, UT, and a carrier-neutral facility in St. Croix, USVI, the last offering direct subsea cable connectivity to North and South America. Its service portfolio spans virtual machines, dedicated bare metal servers, colocation (cabinet/rack/cage), managed services, and a set of integrated add-on modules including database services, performance reporting, failover, monitoring and alerts, firewall, domain management, and load balancing — all exposed through a unified web portal, mobile app, and a comprehensive REST API.
The platform is differentiated operationally by a 100% network uptime guarantee backed by HSRP and dual network drops, a 15-minute Severity 1 response SLA with service credits, and a Dallas facility that runs on solar power off-grid during daylight hours. A JavaScript SDK and detailed API documentation at api.epic.io support programmatic provisioning, monitoring, billing, DNS, firewall, and failover management. The company also maintains a StackPath integration for CDN and edge services management.
Commercially, Epic Servers targets both small and medium businesses (self-serve virtual machines and managed services) and enterprise customers (colocation, dedicated bare metal, and high-density workloads such as data-intensive and cryptocurrency hosting). Distribution is multi-channel: self-serve PLG through the web portal, consultative field sales for colocation (866.606.EPIC), a franchise program that allows third-party resellers to sell Epic services in the US and internationally, and API-based access for developers. Revenue is generated primarily through monthly recurring subscriptions on 12-month default terms, supplemented by usage-based overages (bandwidth, power) and franchise fees. The company is independently owned with no disclosed institutional funding.
Epic Servers firmographics
Firmographics- Name
- Epic Servers
- Legal name
- Exigo, LLC
- Website
- https://epic.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Epic Servers (Epic.io) is a Dallas-based cloud hosting and colocation provider founded in 2017, offering virtual machines, bare metal, colocation, and managed services across data centers in Texas, Utah, and the US Virgin Islands, serving SMBs, enterprises, and data-intensive customers through self-serve, sales, and franchise channels.
- Ownership category
- akta.pro rank
Epic Servers industry classification
Industry- Product category
- Cloud Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hyperscale & OCP Server Designs (HDABADAB)
- akta.pro secondary industries
- Disaster Recovery Orchestration & Automation (Runbooks) (HDABAIAH), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where Epic Servers is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Epic Servers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Colocation Services: Revenue from providing physical space (cabinet, rack, or cage) for customer equipment at Epic's facilities. Includes license to occupy space and interface with cables, computers, or other equipment. Services include 24/7 support and access, security, redundancy, and power.
- Virtual Machines: Revenue from providing configurable virtual machine hosting. Customers can spin up VMs within minutes, configure resources, and scale as needed. Fees based on selected specifications and usage.
- Bare Metal Servers: Revenue from dedicated physical server provisioning. Customers can provision bare metal servers that start once payment is processed.
- Managed Services: Additional fees for managed services including firewall setup and maintenance, patches, and backups performed by Epic's experienced network architects and engineers.
- Additional Services: Revenue from add-on services including database services, performance reporting, failover services, monitoring and alerts, firewall services, domain management, and load balancing.
- Usage-Based Charges: Non-recurring charges for excess bandwidth usage, overages, technical support, and equipment or supplies purchases. Customers are responsible for monitoring their transfer, bandwidth, power utilization, and other services.
- Franchise Fees: Revenue from franchise program where entrepreneurs pay to become Epic Franchise partners, gaining access to sell Epic products and services to their own customers in new markets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Colocation - Cabinet/Rack/Cage Space |
| Subscription | Monthly | Virtual Machines - Configurable Resources |
| Subscription | Monthly | Bare Metal Servers |
| Subscription | Monthly | Managed Services Add-on |
| Usage-based | Pay-as-you-go | Power Overage Charges |
| Usage-based | Pay-as-you-go | Technical Support and Overages |
| Subscription | Monthly | 24/7 Expert Support |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels6 records
Epic Servers product offering
Product offeringCore offering
Epic Servers (Epic.io) provides all-in-one cloud hosting and infrastructure management solutions, including colocation, virtual machines, bare metal servers, and managed services. Customers provision and manage resources through a unified web portal, mobile app, and REST API across data centers in Dallas, Salt Lake City, and St. Croix.
Product overview
Epic.io is an all-in-one cloud hosting and infrastructure management platform offering a unified portal for managing multiple services. The core products include Virtual Machines and Bare Metal Servers for compute resources, Colocation for physical data center space, and Managed Services for fully-managed infrastructure. Supporting modules include Database Services, Performance Reporting, Failover Services, Monitoring + Alerts, Firewall Services, Domain Management, and Load Balancing—all accessible through a unified web portal, mobile app, and REST API. The platform operates data centers in Dallas (TX) and St. Croix (VI), with a franchising model for expanding into new markets.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Machines Cloud-based virtual machine hosting with instant configuration, scalable CPU, memory, and storage resources, managed through a web portal, mobile app, or API. Designed for SMBs, developers, and enterprise customers needing on-demand compute.
- Bare Metal Servers Dedicated physical server hosting for customers requiring full control over hardware resources, with servers provisioning once payment information is saved and billed on a monthly recurring basis.
- Colocation Physical space rental (cabinet, rack, or cage) in Epic's data center facilities at the Dallas and St. Croix locations, with infrastructure connectivity, 24/7 support and access, security, redundancy, and power.
- Managed Services Fully managed infrastructure service where Epic's network architects and engineers perform firewall setup and maintenance, patches, backups, and security maintenance on behalf of customers on Managed Services plans.
Quantifiable outcome
- One day's usage credit for every hour of network outage (up to one month's recurring charges)
- +3 more outcomes
Companies that use Epic Servers
Customer profileSegments4 records
Ideal customer profiles4 records
Epic Servers technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature7 records
Epic Servers partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights6 records
Epic Servers competitors and assessment
Company assessmentDirect peers
- DigitalOcean: DigitalOcean is a direct peer offering cloud VMs, managed databases, and developer-focused hosting primarily targeting SMBs and startups — directly overlapping Epic's self-serve cloud/VM and managed services offering and competing for the same developer and SMB customer.
- Linode (Akamai): Linode, now part of Akamai, provides cloud VMs, dedicated servers, and managed services targeting developers and SMBs — a head-to-head competitor in the same product categories (VMs, bare metal, managed services) Epic offers to the same customer base.
- Vultr: Vultr offers cloud compute instances, bare metal, and managed databases with a global footprint at SMB price points — directly comparable to Epic's VM, bare metal, and database service product mix for the developer and SMB segment.
- Hetzner: Hetzner provides dedicated servers, cloud servers, and colocation with strong price-performance positioning for SMBs and developers — overlapping Epic's cloud VM, bare metal, and colocation products with a similar value-oriented customer proposition.
- Liquid Web: Liquid Web specializes in managed hosting (managed WordPress, VPS, dedicated, cloud) for SMBs and agencies — a direct peer in the managed services add-on Epic sells, with a comparable target customer and similar premium-support positioning.
Broad incumbents
- Rackspace Technology: Rackspace is a broad incumbent in managed cloud and hosting services across AWS, Azure, GCP, and private clouds, serving enterprise and mid-market customers — overlapping Epic's managed services and colocation offerings but at much larger scale and with multi-cloud capabilities Epic does not offer.
- OVHcloud: OVHcloud is a global cloud provider offering dedicated servers, public cloud, private cloud, and colocation across many geographies — competing with Epic on VMs, bare metal, and colocation but with a much broader international footprint and feature set.
- Equinix: Equinix is the global colocation and interconnection incumbent with hundreds of IBX data centers — directly competing with Epic's colocation and carrier-neutral facility offerings (especially St. Croix), but operating at vastly greater scale and brand recognition for enterprise buyers.
Emerging players
- CoreWeave: CoreWeave is a specialized GPU cloud provider originally serving crypto/blockchain workloads that has expanded into enterprise AI compute — comparable as an emerging cloud infrastructure player targeting compute-intensive workloads, intersecting with Epic's high-density power and crypto-adjacent positioning.
Others
- DataBank: DataBank is a US colocation and managed services provider operating data centers across multiple US metros — directly comparable to Epic's colocation and managed services offering for enterprise and mid-market customers with similar facility-based business model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Epic Servers social profiles
Digital presenceEpic Servers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epic Servers leadership team
Management profileNumber of profiles
Profiles1 record
Epic Servers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epic Servers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epic Servers
What does Epic Servers do?
Epic Servers (Epic.io) provides all-in-one cloud hosting and infrastructure management solutions, including colocation, virtual machines, bare metal servers, and managed services. Customers provision and manage resources through a unified web portal, mobile app, and REST API across data centers in Dallas, Salt Lake City, and St. Croix.
Is Epic Servers a public or private company?
Epic Servers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Epic Servers founded?
Epic Servers was founded in 2017. It employs 11 to 50 people.
Where is Epic Servers based?
Epic Servers is headquartered in Dallas, United States, in the North America region.
How does Epic Servers make money?
Seven revenue lines are on record. Colocation Services are the primary driver. The others are virtual Machines, bare Metal Servers, managed Services, additional Services, usage-Based Charges and franchise Fees.
Who are Epic Servers's main competitors?
Direct peers on record are DigitalOcean, Linode (Akamai), Vultr, Hetzner and Liquid Web. Broad incumbents are Rackspace Technology, OVHcloud and Equinix. CoreWeave is listed as an emerging player. DataBank is listed as an others.
Does Epic Servers have an API?
Yes. The Epic.io API allows management of resources within the Epic.io cloud via conventional HTTP requests in a RESTful manner. Endpoints cover Virtual Machines, Billing, Monitoring, Alerts, Firewall Rules, Failover Profiles, DNS, Domain Management, Reporting, Support Tickets, User Management, Load Balancing, VLANs, Bare Metal Servers, and Resource Bundles. Documentation available at https://api.epic.io/Help. Developer documentation is at api.epic.io/Help.
What industry is Epic Servers in?
Epic Servers's product category is Cloud Infrastructure Services. Its primary akta.pro industry code is HDABADAB, Hyperscale & OCP Server Designs, with a secondary code of HDABAIAH, Disaster Recovery Orchestration & Automation (Runbooks). Its NAICS code is 5182 and its SIC code is 7370.