Dallas Police Department

Name

Dallas Police Department

Legal name

Dallas Police Department

Website

https://dallaspolice.net

Company type

Private

Founded year

1881

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Dallas Police Department is a municipal law enforcement agency serving the City of Dallas with 3,000+ sworn officers, handling ~600,000 calls for service and ~1M citizen contacts annually, and delivering public safety, crime analytics, and community policing through a digital services platform.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120), Justice, Public Order, and Safety Activities (922)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Law enforcement services
• Public safety
• Crime prevention
• Community policing
• Emergency response

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Safety Services: Government-funded law enforcement services funded through municipal taxes and city budget allocations

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Dallas Police Department (DPD) is the principal municipal law enforcement agency for the City of Dallas, Texas, providing public safety services including emergency response, crime prevention and detection, traffic enforcement, arrest of violators, and enforcement of federal, state, and local laws. With more than 3,000 sworn officers, the department responds to approximately 600,000 calls for service and makes roughly 1,000,000 citizen contacts annually. Core deliverables include patrol and emergency response, online and in-person police reporting, transparency portals (Use-of-Force data, Officer Involved Shootings data), community policing programs, and multilingual community affairs services.

Product overview

The Dallas Police Department operates a unified public-facing digital services platform centered on its main website (dallaspolice.net), which serves as the hub for multiple interconnected services. The core offering includes the Crime Analytics Dashboard and Force Analysis Data Portal (powered by Police Strategies LLC with Tableau), providing transparent public access to crime statistics and use-of-force data updated quarterly. The Dallas Online Reporting System (DORS/CopLogic) enables citizen self-service for non-violent crime reports. The Officer Involved Shootings (OIS) Data portal provides transparency on critical incidents. The Internal Affairs Complaint Filing System handles citizen complaints with oversight from the Office of Community Police Oversight. Community Affairs Programs and the Asian American Unit deliver educational and safety services to diverse populations. The BlueTeam Response to Resistance Reporting system manages internal use-of-force documentation workflow.

Differentiator

Problem solved

Functional benefit

Products and services

• Dallas Online Reporting System (DORS) Citizen-facing web portal powered by CopLogic that enables Dallas residents and visitors to file non-emergency police reports online for non-violent, non-in-progress incidents such as theft, vandalism, or lost property, reducing the need to visit a physical police facility.
• Crime Analytics Dashboard Public Tableau-powered interactive dashboard offering Dallas residents, journalists, and researchers transparent access to crime statistics, trends, and analytics for neighborhoods across the city.
• Force Analysis Data Portal Public transparency portal publishing Use-of-Force data analytics produced under contract with Police Strategies LLC, featuring written annual reports and interactive dashboards with data going back to 2014, updated quarterly, enabling public oversight of officer force trends.
• Officer Involved Shootings (OIS) Data Portal Public transparency portal that publishes OIS incident statistical data, narrative descriptions, and grand jury dispositions for on-duty officer involved shootings, supporting oversight by the FBI Civil Rights Office and Dallas County District Attorney's Office.
• Internal Affairs Complaint Filing System Electronic system allowing citizens to file complaints or commendations against DPD employees, with bilingual forms (English and Spanish), tracked through the Internal Affairs Division and reviewed by the Office of Community Police Oversight.
• Community Affairs Programs Suite of community education and outreach programs delivered by DPD's Community Affairs Unit, covering 9-1-1 education, child safety, family violence prevention, scams and frauds prevention, drug awareness, and cyberbullying prevention, available in multiple languages.
• Asian American Unit Dedicated community affairs unit providing bilingual law enforcement and translation services in Korean, Vietnamese, Cebuano, Tagalog, Mandarin, and Japanese, supporting crime reporting, cultural engagement, and the Asian Safety & Health Fair for the Asian American community in Dallas.

Quantifiable outcome

• Over 600,000 calls for service and 1,000,000 citizen contacts handled annually by 3,000+ sworn officers

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• North Texas Crime StopperscoreGTM or Marketing PartnerPartnership for anonymous crime tip reporting through the Crime Stoppers Hotline (1-877-373-TIPS) and online tip submission system
• North Texas Crime CommissioncoreStrategic or Co-development PartnerCollaborative partnership for crime prevention initiatives and community safety programs including Crime Stoppers
• iWatch DallasminorStrategic or Co-development PartnerCommunity vigilance program for reporting suspicious activity related to potential terrorism or criminal activity
• Police Strategies LLCcoreTechnology or IntegrationContracted partner to analyze Use-of-Force data and produce annual written reports and interactive dashboards for transparency
• FBI Civil Rights OfficecoreTechnology or IntegrationNotification of FBI Civil Rights Office within 24 hours of all officer involved shootings; collaborative review process
• Dallas County District Attorney's OfficecoreTechnology or IntegrationOIS investigations referred to Dallas County DA's Office for independent review before Grand Jury presentation
• Dallas Fire RescuecoreTechnology or IntegrationJoint emergency response for medical situations including drug-induced psychosis/excited delirium cases requiring MICU ambulance transport

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Houston Police Department: Houston PD is the most directly comparable Texas municipal police department, with a similar large-metro scale and historical tie to DPD's current Chief Comeaux, who began his career there. Both departments serve diverse, large populations and operate community-oriented policing programs.
• Fort Worth Police Department: Fort Worth PD is the other major agency in the DFW metroplex, serving a closely adjacent population with similar demographics, growth profile, and Texas municipal governance structure. Direct comparison on response times, community programs, and budget outcomes is common.
• San Antonio Police Department: San Antonio PD is a large Texas municipal department comparable in sworn headcount range and serving a similarly diverse, high-growth population. Operates with the same state regulatory environment and municipal funding model as DPD.
• Austin Police Department: Austin PD is a major Texas municipal department that has undergone well-publicized reform and budget-reallocation pressure, making it a useful comparator on transparency programs, oversight structures, and political-budget dynamics facing DPD.
• Los Angeles Police Department: LAPD is one of the largest US municipal departments with an extensive history of reform, consent decrees, and community policing programs. It is a frequent benchmark for data transparency, use-of-force reporting, and oversight structures applicable to DPD.
• New York City Police Department: NYPD is the largest US municipal police department and a reference point for CompStat-style analytics, public dashboards, and community engagement programs. Useful as a scale and program-design benchmark for DPD's analytics investments.
• Chicago Police Department: Chicago PD has been subject to a federal consent decree and operates a robust public data portal including use-of-force and OIS data, closely mirroring DPD's transparency agenda. Its reform trajectory is a key reference for DPD.
• Phoenix Police Department: Phoenix PD is comparable in size and serves a similarly large, diverse Sun Belt metropolitan population with significant patrol and community policing responsibilities. Both agencies have invested heavily in analytics and community-facing digital services.
• Philadelphia Police Department: Philadelphia PD is a large East Coast municipal department with comparable sworn headcount and an active reform and transparency agenda. Frequently cited alongside DPD in use-of-force data and consent-decree discussions.
• San Diego Police Department: San Diego PD is a mid-to-large municipal department that has invested in community policing, transparency dashboards, and technology modernization. Comparable in scale to DPD and useful as a peer on technology and community programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/dallaspd
• YouTubeyoutube.com/user/DallasPoliceDept
• Facebookfacebook.com/DallasPD
• Instagraminstagram.com/dallaspd
• Pinterestpinterest.com/dallastxpd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dallas Police Department