Tullverket

What Tullverket does

Tullverket (Swedish Customs) is a Swedish government agency (myndighet) operating under the Swedish Ministry of Finance, with origins tracing to the 1636 Swedish customs administration and independent agency status since 1999. The agency holds an exclusive statutory mandate to control the flow of goods into and out of Sweden as the sole customs authority. Tullverket operates physical inspection points at every Swedish border crossing — Stockholm Arlanda Airport, Gothenburg and Malmö ports, and land borders — where it collects customs duties, import VAT, and excise taxes; enforces trade restrictions and sanctions; and combats smuggling and illegal trafficking. The agency serves both private individuals (travel declarations, online purchases, gifts, relocations) and businesses (importers and exporters trading with EU and non-EU countries), using a horizontal segmentation model.

The agency's core technology is a digital e-services ecosystem layered on top of its physical operations. The platform includes the public tullverket.se web portal, a self-service portal (portal.tullverket.se), and EDI (Electronic Data Interchange) for direct system-to-system integration with business customs workflows. Notable products include Tullräknaren (a consumer-facing customs duty and VAT calculator), Tulldeklaration import/export digital declaration services, Tulltaxan (the EU-common customs tariff), the Customs Decision System (CDS), the AEO (Authorised Economic Operator) certification system, CBAM (Carbon Border Adjustment Mechanism) compliance reporting, and structured customs handling training courses. Tullverket also deploys Matomo analytics for web statistics.

Tullverket does not operate as a commercial enterprise. Most services are free to users; the agency's budget is appropriated annually through the Swedish government's fiscal process and is not publicly reported as commercial revenue. A new transactional revenue line — a flat 108 SEK customs fee on all online purchases from non-EU countries — takes effect 1 July 2026, regardless of shipment value. Distribution spans physical customs offices, the self-serve digital portal, phone support (0771-520 520), direct EDI integration for enterprises, and inter-agency cooperation with Skatteverket, the Police Authority, and Jordbruksverket.

Name

Tullverket

Legal name

Tullverket

Website

https://tullverket.se

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tullverket is the Swedish government customs agency that controls goods flow across Swedish borders, collects duties and import VAT, and provides digital e-services and physical customs operations for private individuals and businesses engaged in international trade.

Ownership category

akta.pro rank

Product category

Customs and Border Control Services

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Clearance & Border Trade Facilitation (BPAIADAF)

akta.pro secondary industries

Trade Compliance, Anti-Smuggling & Customs Enforcement (BPAIADAJ), Import Customs Clearance (Entry Filing & Release) (TLACAFAA), Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB)

Keywords

• Customs administration
• Border control
• Trade compliance
• Customs declarations
• Duty collection

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Customs Duty Collection: Government agency that collects customs duties, VAT on imports, and excise taxes on behalf of the Swedish government. Revenue is derived from tax collection rather than direct sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Tullverket (Swedish Customs) is the Swedish government agency responsible for controlling the flow of goods into and out of Sweden, collecting customs duties, import VAT, and excise taxes, and enforcing customs and trade regulations. It provides digital e-services for customs declarations, duty calculation, and trade compliance, along with physical border inspection operations at all Swedish border crossings.

Product overview

Tullverket (Swedish Customs) operates as a government agency providing customs and border control services rather than a commercial product company. The primary digital products are the e-tjänster (e-services) platform offering web-based tools for customs declarations (Tulldeklaration import/export), duty calculation (Tullräknaren), and various permit and certificate management systems including AEO certification, CBAM reporting, and the EU-wide CDS for customs decisions. The services target both private individuals (fee refunds, package tracking) and businesses (import/export declarations, guarantees, transit reporting). All products are integrated within the unified Tullverket digital services ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Tullräknaren (Customs Calculator) Web-based tool that helps individuals and businesses calculate customs duties, VAT, and other fees when shopping online from non-EU countries.
• Tulldeklaration import (Import Declaration e-Service) Electronic service for businesses to submit customs import declarations for goods entering Sweden from non-EU countries.
• Tulldeklaration export (Export Declaration e-Service) Electronic service for businesses to submit customs export declarations for goods leaving Sweden to non-EU countries.
• EDI – Elektronisk deklaration (Electronic Data Interchange) Technical system for businesses to exchange customs declaration data electronically through standardized EDI messages and protocols, with support for system developers.
• Systemet för tullbeslut, CDS (Customs Decision System) EU-wide system for processing and managing customs decisions including permit applications, modifications, and withdrawals related to customs procedures.
• CBAM – Gränsjusteringsmekanism (Carbon Border Adjustment Mechanism) System for reporting and compliance with EU carbon border adjustment requirements for certain imported goods.
• E-tjänster för företag (e-Services for Businesses) Comprehensive suite of electronic services for businesses including customs declarations, quota applications, certificate ordering, guarantees, transit reporting, and customs warehouse management.
• E-tjänster för privatpersoner (e-Services for Private Individuals) Digital services for private individuals to declare goods, track packages held by customs, request fee refunds, and manage personal customs affairs online.
• Ansök om att få tillbaka avgifter (Fee Refund Application) Online service allowing individuals to apply for refunds of customs duties, VAT, and other fees for returned goods, gifts, or other qualifying circumstances.
• Tulltaxan (The Customs Tariff) The EU-common directory of customs rates, product codes, import and export regulations, exchange rates, and commodity manuals maintained by Tullverket.
• AEO – Godkänd ekonomisk aktör (Authorised Economic Operator) Certification system for businesses meeting EU customs standards for reliable, compliant operators, providing simplified customs procedures.
• Kurser i tullhantering (Customs Handling Courses) Educational courses and training programs for businesses on customs procedures, classification, customs value, and trade agreements.

Quantifiable outcome

• Duty-free threshold for non-EU online purchases: 150 EUR (from July 2026)

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• EU Customs UnioncoreStrategic or Co-development PartnerTullverket operates as part of the EU customs union, implementing EU-wide customs regulations, participating in EU systems (NCTS, ECS, ICS), and following EU trade policies including sanctions and restrictions.
• Other Swedish Government AgenciescoreOthersCollaborates with Swedish Tax Agency (Skatteverket) on tax matters, Police Authority on crime enforcement, Swedish Tax Agency on VAT, and Jordbruksverket (Board of Agriculture) on food/plant imports.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• German Customs (Generalzolldirektion): Larger EU member-state customs authority with broader portfolio including customs criminal investigation and consumer protection; offers overlapping customs clearance and trade compliance capabilities but at a much greater scale and scope than Sweden's Tullverket.
• U.S. Customs and Border Protection (CBP): U.S. federal customs and border agency with analogous mandate on duty collection, import/export compliance, and trade enforcement—comparable function at much larger scale, useful as a reference for customs digital transformation and trade compliance programs.
• HM Revenue & Customs (HMRC): UK's combined tax and customs authority with comprehensive customs duty collection, trade compliance, and border enforcement functions—comparable in customs scope though structurally larger and integrated with broader tax administration.
• European Commission DG TAXUD: The EU-level directorate that defines Customs Union policy, operates shared systems (CDS, NCTS, ICS, CBAM), and coordinates with national agencies including Tullverket—the supranational counterpart that Tullverket implements.
• Australian Border Force: Australia's border enforcement and customs authority with parallel duty collection, trade compliance, and smuggling interdiction responsibilities—similar agency model though operating outside the EU's harmonized framework.
• Canada Border Services Agency (CBSA): Canadian federal agency responsible for customs, trade compliance, and border enforcement—operating a comparable mandate of duty collection, tariff classification, and trade facilitation that maps closely to Tullverket's scope though under different trade agreements.

Others

• Avalara: Private-sector provider of trade compliance, tariff classification, and customs automation software—an ecosystem participant that complements (and partially competes with) Tullverket's e-services by automating duty calculation and import compliance for businesses.

Direct peers

• Danish Customs (Toldstyrelsen): Denmark's customs authority operating under the same EU Customs Union framework with parallel services for import/export declarations, VAT collection, and EU trade compliance—directly comparable in mandate, scale, and digital service offerings.
• Finnish Customs (Tulli): Finland's national customs authority executing the same customs administration mandate under shared EU Customs Union rules, with directly comparable e-services, duty collection, and trade compliance functions for businesses and individuals.
• Norwegian Customs (Tolletaten): Norway's national customs agency responsible for border control, duty collection, and trade compliance—operating in the same Nordic regulatory context as Tullverket with comparable mandate scope across customs declarations, duties, and smuggling enforcement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tullverket
• LinkedInlinkedin.com/company/tullverket
• Instagraminstagram.com/tullkontroll
• Xx.com/tull_media

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tullverket