Palos Health

What Palos Health does

Palos Health, founded in 1972 and headquartered in Palos Heights, Illinois, was a community-oriented healthcare organization that became part of the Northwestern Medicine network in 2024; the paloshealth.com domain now redirects to nm.org, and Palos Hospital operates as a wholly-owned subsidiary of Northwestern Memorial HealthCare, a nonprofit integrated health system. The organization serves the Chicago metropolitan area and surrounding suburbs, providing services across heart care, orthopedics, women's health, behavioral health, cancer care, neurology, primary care, and numerous other specialties through hospital campuses, immediate care centers, outpatient physician offices, telehealth, and the Epic-based MyNM/MyChart patient portal with a mobile app.

The underlying technology stack combines a multi-hospital clinical platform with advanced medical devices and AI-assisted diagnostics. Northwestern Medicine has executed the first known robotic double-lung transplant in Illinois, a rare triple-organ transplant, and developed the world's smallest pacemaker. Generative AI has been deployed in radiology with reported productivity gains of up to 40% without accuracy loss. The MyNM portal, mobile app, eCheck-in, and on-demand virtual visit infrastructure extend care delivery beyond physical campuses. Academic affiliation with Northwestern University Feinberg School of Medicine provides research collaboration, clinical trials access, and physician training pipelines.

Revenue is generated through patient care services reimbursed via insurance, self-pay, and financial assistance programs across inpatient, outpatient, surgical, emergency, diagnostic, and telehealth channels. The system markets through HealthBeat content, a broad social media presence (Facebook, X, Instagram, LinkedIn, TikTok, Pinterest, YouTube), email newsletters, community events, and earned media coverage of medical breakthroughs. Pricing is quote-based and not publicly disclosed. Specific revenue, headcount trend, and payer-mix figures are not disclosed in the available data.

Name

Palos Health

Legal name

Northwestern Memorial HealthCare

Website

https://paloshealth.com

Company type

Private

Founded year

1864

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Palos Health is a nonprofit community hospital serving Chicago's southwest suburbs, now operating as Palos Hospital within the Northwestern Medicine network alongside four other hospital campuses and digital care platforms serving the Chicago metropolitan area.

Ownership category

akta.pro rank

Headquarters

HQ city

Palos Heights

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Healthcare services provided to patients including inpatient care, outpatient visits, surgical procedures, emergency services, diagnostic testing, and telehealth consultations. Revenue generated through insurance reimbursement, self-pay, and financial assistance programs.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Palos Health operates Palos Hospital as part of the Northwestern Medicine network, delivering heart and vascular care, orthopedics, and women's health services to patients in the southwest Chicago suburbs. The hospital provides inpatient, outpatient, emergency, and surgical services, ranked in 10 types of care by U.S. News & World Report. Care is supported by integrated digital tools including the MyNM patient portal and telehealth, and is backed by Northwestern Memorial HealthCare's academic medical center resources.

Product overview

Palos Health is now part of Northwestern Medicine, a comprehensive healthcare network offering a unified platform of medical services across multiple hospitals and digital health tools. The network operates flagship facilities including Northwestern Memorial Hospital (U.S. News Honor Roll, ranked in 11 specialties) and Palos Hospital (ranked in 10 types of care), supported by digital patient engagement platforms including MyNM Patient Portal, MyNM Mobile App, Telehealth Services, and Epic-based NM MyChart for scheduling, medical records, and virtual visits. The network provides specialized care across 15+ conditions and services including Behavioral Health, Cancer Care, Cardiovascular, Neurology, Orthopaedics, and more, enhanced by advanced medical imaging with AI-powered radiology capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Northwestern Medicine Palos Hospital Community hospital in Orland Park, Illinois, ranked in 10 types of care by U.S. News & World Report, providing comprehensive inpatient, outpatient, emergency, and surgical services including heart and vascular care, orthopedics, and women's health as part of Northwestern Medicine.
• Heart and Vascular Care

Quantifiable outcome

• Northwestern Memorial Hospital ranked on USNWR Honor Roll (2025-2026)
• +5 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Northwestern University Feinberg School of MedicinecoreStrategic or Co-development PartnerAcademic affiliation providing medical education, research collaboration, and access to top physician talent. The Feinberg School is the teaching institution for Northwestern Memorial Hospital.
• Northwestern Memorial FoundationcoreStrategic or Co-development PartnerFundraising arm of Northwestern Medicine supporting medical research, patient care programs, and facility improvements through charitable donations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Advocate Health: Large multi-state, non-profit integrated health system operating numerous hospitals and outpatient sites across the Chicago metro and Midwest. Highly comparable as a regional, multi-hospital network competing for the same patients, physicians, and payer contracts in the same geography.
• Rush University Medical Center: Academic-affiliated, non-profit health system anchored in Chicago with multiple hospital campuses and a national USNWR reputation. Directly comparable as a Chicago-based academic medical center competing for complex-case referrals, physicians, and research funding.
• Loyola Medicine: Academic-affiliated, non-profit health system serving Chicago's western suburbs with a tertiary medical center and community hospitals. Comparable as a regional, multi-site Catholic health system competing for suburban patient volumes and specialty referrals.
• University of Chicago Medicine: Academic medical center and integrated health system serving the Chicago South Side and broader region. Comparable as an academic, USNWR-ranked health system offering tertiary and quaternary care across overlapping specialty service lines.
• Endeavor Health (formerly NorthShore – Edward-Elmhurst Health): Integrated non-profit health system formed from the merger of NorthShore University HealthSystem and Edward-Elmhurst Health, operating multiple hospitals in Chicago's northern and western suburbs. Directly comparable as a recently consolidated regional multi-hospital network with overlapping suburban footprint.

Broad incumbents

• Ascension Health (Illinois footprint): National Catholic, non-profit health system with hospitals across Illinois including the former AMITA Health sites. Comparable as a large, broad non-profit system operating community hospitals in overlapping Chicago-area geographies.
• UI Health (University of Illinois Hospital & Health Sciences System): Public academic health system affiliated with the University of Illinois Chicago. Comparable as a Chicago-based academic medical center offering tertiary care and serving a similar complex-case referral population.

Regional players

• OSF HealthCare: Catholic, non-profit integrated health system headquartered in Illinois with hospitals across the state. Comparable as a multi-hospital regional system operating outside the immediate Chicago metro but serving overlapping Illinois populations and referral pathways.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PalosHealth
• YouTubeyoutube.com/user/NMHChicago
• Facebookfacebook.com/149308773717
• LinkedInlinkedin.com/company/northwestern-medicine
• Instagraminstagram.com/northwesternmedicine
• TikToktiktok.com/@northwesternmedicine
• Pinterestpinterest.com/nmhnews

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palos Health