Family Behavioral Health

What Family Behavioral Health does

Family Behavioral Health, Inc. (FBH) is a privately-held Applied Behavior Analysis (ABA) therapy provider founded in 2016 by Christal Bello-Chipchase and Erik Bello-Chipchase, headquartered at 771 Southbridge Street in Auburn, Massachusetts. The company delivers evidence-based ABA services to individuals diagnosed with Autism Spectrum Disorder and other developmental disabilities, spanning ages 2 through adulthood, with service delivery split across home-based, center-based, and community-based settings within an approximately 25-minute radius of Auburn (covering Worcester, Millbury, Sutton, Grafton, Oxford, and surrounding central-Massachusetts towns). The clinical methodology relies on standardized assessment instruments (ABLLS-R, VB-MAPP, AFLS, PEAK), Functional Behavior Assessments, Behavior Intervention Plans, and 1:1 behavior technician sessions supervised by Board Certified Behavior Analysts (BCBAs) with deliberately small caseloads of 5-8 clients.

The product portfolio comprises three integrated offerings: core ABA therapy services, tiered Social Groups (Early Learner, Kids, Teen, and Vocational), and Parent Training programs. Family Behavioral Health earns revenue almost entirely through insurance reimbursement, holding in-network contracts with seven major carriers — BlueCross BlueShield, United Healthcare, Fallon Health, Aetna, Cigna, Beacon Health Options, and Tufts Health Plan — and operates intake, scheduling, RBT credential tracking, and clinical documentation on the CentralReach ABA practice management platform. The go-to-market motion is predominantly sales-led via direct family intake, insurance verification, and word-of-mouth referrals rather than paid marketing.

FBH held Behavioral Health Center of Excellence (BHCOE) accreditation from 2018 through 2024 and is currently pursuing accreditation with the Autism Commission on Quality (ACQ). The clinical team of roughly 7 BCBAs is led by the co-founders and supported by a Clinical Director, Director of Staff Development, and Intake Coordinator; the company has no parent organization, no subsidiaries, no disclosed funding rounds, and no M&A activity, consistent with a self-funded regional operator.

Name

Family Behavioral Health

Legal name

Family Behavioral Health, Inc.

Website

https://fbhaba.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Behavioral Health is a privately-held Applied Behavior Analysis (ABA) therapy provider in central Massachusetts, delivering home-, center-, and community-based services to children and adults with Autism Spectrum Disorder and developmental disabilities through insurance reimbursement with seven major carriers.

Ownership category

akta.pro rank

Product category

Behavioral Health Therapy Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYEDAKAHAB

ABA Therapy Providers (Home-Based)

Education/Special Education & Learning Support Services/Behavioral Intervention & Applied Behavior Analysis (ABA)

SECONDARYEDAKAHAG

Parent/Caregiver Training & Family Consultation (ABA)

Education/Special Education & Learning Support Services/Behavioral Intervention & Applied Behavior Analysis (ABA)

SECONDARYEDAKAHAJ

Social Skills, Play Skills & Group ABA Programs

Education/Special Education & Learning Support Services/Behavioral Intervention & Applied Behavior Analysis (ABA)

SECONDARYEDAKAHAE

ABA Assessment & Diagnostic Support (Functional Assessments, VB-MAPP/ABLLS-R)

Education/Special Education & Learning Support Services/Behavioral Intervention & Applied Behavior Analysis (ABA)

Keywords

• Applied behavior analysis
• Autism therapy services
• Behavioral health services
• Developmental disability care
• Parent training programs

Headquarters

HQ city

Oxford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursement: Family Behavioral Health generates revenue through insurance reimbursement, accepting multiple major insurance providers including BlueCross, United Healthcare, Fallon Health, Aetna, Cigna, Beacon Health Options, and Tufts. Services are covered under autism treatment benefits.
2. Healthcare Services: Revenue is generated through billable ABA therapy services delivered to clients with developmental disabilities, including assessment, direct treatment, parent training, and social skills groups.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Family Behavioral Health provides evidence-based Applied Behavior Analysis (ABA) therapy services to individuals diagnosed with Autism Spectrum Disorder and other developmental disabilities. Services are delivered in home, center, and community settings within a 25-minute radius of Auburn, Massachusetts, and include Functional Behavior Assessments, Behavior Intervention Plans, skill assessments (ABLLS-R, VB-MAPP, AFLS, SIB-R, PEAK), Social Groups, and Parent Training.

Product overview

Family Behavioral Health (FBH) is a service-based organization providing individualized Applied Behavior Analysis (ABA) services to individuals diagnosed with Autism Spectrum Disorders and other developmental disabilities. The company offers a unified service portfolio consisting of three core offerings: ABA Therapy Services (delivered in home, center, and community settings), Social Groups (spanning Early Learner, Kids, Teen, and Vocational groups), and Parent Training programs. These services work together as an integrated treatment approach where ABA therapy forms the foundation, social groups provide peer-based skill practice, and parent training ensures generalization of skills across environments. The company also provides supplementary family resources and accepts multiple insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Applied Behavior Analysis (ABA) Therapy Services Evidence-based ABA therapy provided in home, center, and community settings. Services include Functional Behavior Assessments, Behavior Intervention Plans, skill assessments (ABLLS-R, VB-MAPP, AFLS, SIB-R, PEAK), and direct treatment with 1-on-1 behavior technicians under BCBA supervision for individuals with autism and developmental disabilities.
• Social Groups Socialization groups for individuals ranging from early childhood to adulthood, including Early Learner Group, Kids Group, Teen Group, and Vocational Group for teens through adults with focus on social skills, independence, and community integration.
• Parent Training Caregiver training in ABA principles and techniques specific to each child's needs, including coaching through behavioral challenges, program implementation, and generalization of skills. Includes collaboration with other service providers such as IEP teams, physicians, SLPs, OTs, and PTs.
• Parent and Family Resources Educational resources about ABA therapy, posted parent resources on Facebook, and information about local events, autism insurance resources, and IEP guidance for families.

Quantifiable outcome

• Clients develop communication, functional living, community, and social skills through individualized treatment plans
• +1 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• BlueCross BlueShieldcoreOthersIn-network insurance provider. Family Behavioral Health accepts BlueCross BlueShield for ABA therapy services, verifying eligibility, benefits and co-pays for clients.
• United HealthcarecoreOthersIn-network insurance provider. Family Behavioral Health accepts United Healthcare for ABA therapy services.
• Fallon HealthcoreOthersIn-network insurance provider. Family Behavioral Health accepts Fallon Health for ABA therapy services.
• AetnacoreOthersIn-network insurance provider. Family Behavioral Health accepts Aetna for ABA therapy services.
• CignacoreOthersIn-network insurance provider. Family Behavioral Health accepts Cigna for ABA therapy services.
• Beacon Health OptionscoreOthersIn-network insurance provider. Family Behavioral Health accepts Beacon Health Options for ABA therapy services.
• Tufts Health PlancoreOthersIn-network insurance provider. Family Behavioral Health accepts Tufts Health Plan for ABA therapy services.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Autism Learning Partners: ABA provider offering home-, center-, and community-based services, social groups, and parent training across multiple states. Closely comparable integrated service portfolio and PE-backed growth strategy.
• BlueSprig Pediatrics: Large ABA therapy provider with clinical services in home, clinic, and community settings, plus social skills groups. Directly comparable service model at much larger scale; active acquirer of regional ABA practices.
• May Institute: Massachusetts-based nonprofit providing ABA, educational, and residential services to individuals with autism and developmental disabilities. Comparable clinical methodology and regional footprint.
• LEARN Behavioral: Multi-state ABA platform providing center-, home-, and school-based ABA therapy, assessments, and parent training. Directly comparable to FBH's service portfolio and a candidate buyer for high-quality regional practices.
• Centria Healthcare: National ABA and behavioral health provider delivering home- and center-based ABA services to children and adults with autism. Directly comparable service mix, in-network with major payers, and a likely consolidator of regional practices like FBH.
• Behavioral Concepts (BCI): Worcester, MA-based ABA provider offering home, center, and community-based services for individuals with autism. Most direct regional peer to FBH, operating in overlapping central Massachusetts service territory.
• Hopebridge Autism Therapy Centers: Large multi-state ABA therapy provider offering center-based and home-based ABA, social groups, and parent training. Closely comparable to FBH in service model, though at significantly greater scale and geographic reach.

Broad incumbents

• The New England Center for Children: Established Massachusetts-based organization offering ABA-based education, residential, and clinical services for children with autism. Broader and more institutional in scope than FBH, but overlapping clinical methodology and regional presence.

Regional players

• Beacon ABA Services: Northeast regional ABA provider offering in-home and center-based services. Comparable service model to FBH but operating in adjacent geographies in New England.

Others

• CentralReach: Practice management, EHR, and data platform used by FBH and the broader ABA industry. Not a direct competitor but a key technology enabler and ecosystem participant in the ABA services market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FamilyBehavioralHealthInc
• LinkedInlinkedin.com/company/familybehavioralhealthinc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Behavioral Health