Signal Behavioral Health Network

What Signal Behavioral Health Network does

Signal Behavioral Health Network is a Colorado-based nonprofit founded in 1996 that operates as a Behavioral Health Administrative Service Organization (BHASO) under contract with the Colorado Behavioral Health Administration (BHA). For nearly 30 years the organization has managed and expanded behavioral health services across northeast Colorado, metro Denver, and southeastern Colorado, serving uninsured and underinsured Coloradans. In 2022 it consolidated its prior Managed Service Organization (substance use treatment) and Administrative Service Organization (crisis services) functions into a unified BHASO covering Regions 2, 3, and 4, encompassing counties such as Boulder, Broomfield, Denver, El Paso, and Jefferson.

Its core products and services include a Care Access Team that navigates individuals into mental health, substance use, and crisis services; Family Services (the Children and Youth Mental Health Treatment Act program and the SAMHSA-supported COACT 4.0 High-Fidelity Wraparound for youth with serious behavioral health challenges); BHASO administrative functions including care coordination, credentialing and contract management, data collection and reporting, community engagement, fiscal oversight, quality assurance, and technical assistance to providers; Regional Advisory Councils with lived-experience representation; and connection to the 988 Suicide & Crisis Lifeline. The technical platform is operational rather than productized; it relies on a website (signalbhn.org), a phone care access line (888-607-4462), email-based intake ([email protected]), and a contracted regional provider network, with no proprietary software, API, or AI/ML technology disclosed.

Signal earns revenue entirely through state and federal government contracts: in its first year as a BHASO it received approximately $203.2 million from the Colorado BHA, which sources funds from state and federal Medicaid dollars to pay for services to uninsured and underinsured populations. The company does not bill patients directly; eligible individuals access services at no direct cost. Revenue mechanics resemble a managed-services pass-through model where Signal funds a contracted provider network across three regions rather than selling SaaS or fee-for-service treatment. Headcount is listed at 11-50 employees, indicating a lean administrative core that oversees a much larger contracted delivery network.

Name

Signal Behavioral Health Network

Legal name

Signal Behavioral Health Network

Website

https://signalbhn.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Signal Behavioral Health Network is a Colorado nonprofit that operates as a contracted Behavioral Health Administrative Service Organization (BHASO) under the state Behavioral Health Administration, managing regional provider networks across Regions 2, 3, and 4 to coordinate mental health, substance use, crisis, and family services for uninsured and underinsured Coloradans.

Ownership category

akta.pro rank

Product category

Behavioral Health Administrative Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Behavioral Health Provider Network Management & Credentialing (HLAEAHAC)

akta.pro secondary industries

Behavioral Health & Substance Use Public Health Programs (BPAIAJAK), Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ)

Keywords

• Behavioral health services
• Substance abuse treatment
• Mental health coordination
• Crisis intervention services
• Care navigation support

Headquarters

HQ city

Greenwood Village

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Contract Revenue: Signal receives funding from the Colorado Behavioral Health Administration (BHA) through state and federal Medicaid funds to build and manage regional provider networks for uninsured and underinsured patients. The company received approximately $203.2 million in the first year of operation to coordinate behavioral health services across three Colorado regions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Signal Behavioral Health Network operates as a contracted Behavioral Health Administrative Service Organization (BHASO) under the Colorado Behavioral Health Administration, building and managing regional provider networks for substance use disorder treatment, mental health services, and crisis services for uninsured and underinsured Coloradans across BHASO Regions 2, 3, and 4. It provides care navigation, care coordination, credentialing, data reporting, fiscal oversight, and quality assurance, and is funded by state and federal Medicaid funds through the Colorado BHA.

Product overview

Signal Behavioral Health Network is a regional Behavioral Health Administrative Service Organization (BHASO) serving Colorado's Regions 2, 3, and 4. The organization operates as a unified service platform comprising the Care Access Team for service navigation, Family Services (including CYMHTA and COACT wraparound programs), BHASO administrative functions (care coordination, credentialing, data reporting, quality assurance, and technical assistance), and Regional Advisory Councils. Signal coordinates behavioral health systems to empower wellness and recovery for uninsured and underinsured Coloradans, managing provider networks and crisis services across the state.

Differentiator

Problem solved

Functional benefit

Products and services

• Care Access Team

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Colorado Behavioral Health Administration (BHA)coreStrategic or Co-development Partner · 1 January 2022Signal is contracted by the Colorado BHA as a Behavioral Health Administrative Service Organization (BHASO) to manage and monitor behavioral health services for uninsured and underinsured Coloradans. The BHA oversees and regulates Colorado's comprehensive behavioral healthcare system.
• Colorado Providers Association (COPA)minorStrategic or Co-development PartnerCOPA is an affiliation partner that champions behavioral health and substance use care for Coloradans.
• Colorado Counties, Inc. (CCI)minorStrategic or Co-development PartnerCCI is an affiliation partner focused on education, advocacy, and empowerment for Colorado counties.
• Rocky Mountain Health Plans (United Healthcare)coreStrategic or Co-development PartnerRocky Mountain Health Plans, a division of United Healthcare, is the other contracted BHASO alongside Signal. Together they received approximately $203.2 million in the first year to build regional provider networks.
• 988 Colorado Mental Health LineminorChannel Partner/ Reseller/ DistributorPartnership with the 988 Suicide & Crisis Lifeline to provide immediate crisis support referrals to patients who call Signal and are in crisis.
• SAMHSA (Substance Abuse and Mental Health Services Administration)minorStrategic or Co-development PartnerSignal partners with SAMHSA in conjunction with the BHA to develop the COACT 4.0 High-Fidelity Wraparound provider network for children and adolescents with serious behavioral health challenges.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PerformCare: A behavioral health managed care organization operating in multiple states under government contracts, providing care coordination, utilization management, and provider network administration. Comparable to Signal in its TPA/ASO model for publicly funded behavioral health populations and reliance on state contracts as the primary revenue source.
• Health Solutions (a.k.a. Health Solutions Colorado): Colorado-based nonprofit behavioral health provider and administrative services organization serving southern Colorado with mental health, substance use, and crisis services. Operates a similar regional provider-network management model and was historically part of the MSO/ASO landscape that was consolidated into the BHASO structure.
• New Directions Behavioral Health: A Kansas City-based managed behavioral health care organization providing administrative services, provider network management, and care coordination for government and commercial health plans. Comparable to Signal in its behavioral health network administration focus, TPA-style revenue model, and government-anchored customer base.
• Rocky Mountain Health Plans: The other contracted BHASO in Colorado alongside Signal, also receiving first-year funding of approximately $203.2M from the Colorado Behavioral Health Administration to manage regional provider networks. Operates as a UnitedHealthcare division, making it the most directly comparable entity in scale, contract structure, and service scope.

Broad incumbents

• Magellan Health: National specialty managed care company focused on behavioral health, pharmacy, and specialty care management, now operating as a division of Centene. Comparable to Signal in its behavioral health ASO/TPA core and government-contract business model, but at significantly greater geographic and financial scale.
• UnitedHealth Group (Optum Behavioral Health): Operates one of the largest behavioral health administrative and care delivery platforms in the U.S. through Optum, including the parent of Signal's BHASO counterpart Rocky Mountain Health Plans. Directly comparable as a national-scale behavioral health network administrator with technology and capital advantages over regional, nonprofit ASOs like Signal.
• Elevance Health (Carelon Behavioral Health): Operates a national behavioral health managed care business (formerly Beacon Health Options) administering behavioral health benefits for commercial, Medicaid, and government-sponsored programs. Relevant as a scaled, tech-enabled incumbent competitor with similar administrative services capabilities to Signal but serving a much larger and more diversified customer base.
• Centene Corporation: National managed care company with large Medicaid and behavioral health footprints (including Magellan Health). Comparable to Signal because Centene administers behavioral health benefits and provider networks for state Medicaid programs at scale, representing the type of broad incumbent that could compete for future BHASO-style contracts in Colorado and other states.

Regional players

• Colorado Community Health Alliance: A Colorado-based regional care coordination organization serving Medicaid members across multiple counties with behavioral health and physical health integration. Comparable to Signal in its regional Colorado footprint and care coordination role, though operating under a different funding mechanism (Health First Colorado regional accountable entity rather than BHASO contract).

Others

• Colorado Behavioral Health Administration (BHA): The state regulatory body that contracts with Signal as a BHASO and oversees Colorado's comprehensive behavioral healthcare system. Included as an ecosystem counterpart — not a competitor — because BHA defines the regulatory framework, contract terms, and funding envelope within which Signal operates, making it the most important counterparty and policy shaper for Signal's business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/Signalbhn
• Facebookfacebook.com/signalbhn
• LinkedInlinkedin.com/company/signal-behavioral-health-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Signal Behavioral Health Network