Helse Nord IKT
Helse Nord IKT HF is a Norwegian government-owned health enterprise that provides managed IT services to all hospitals in Northern Norway, operating as the designated ICT service provider for Helse Nord RHF from 11 regional offices.
- Company typePrivate
- Founded2006
- HeadquartersTromsø, Norway
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Helse Nord IKT does
Helse Nord IKT HF is a Norwegian government-owned health enterprise (Helseforetak), founded in 2006 and headquartered in Tromsø, that operates as the designated internal IT service provider for all hospitals within the Northern Norway Regional Health Authority (Helse Nord RHF). Self-described as Northern Norway's largest IT company, it maintains 11 office locations across the region with a presence at every hospital, and employs 251-500 staff. Its mandate is to operate and develop future-oriented, efficient ICT solutions that support hospital operations and improve quality of life across Nord-Norge, Troms, and Nordland/Finnmark.
The company's core offerings center on managed IT services rather than packaged products. Named services include eDialog — a secure, BankID-authenticated document exchange channel that journals inbound employee and vendor correspondence — and Brukerstøtte, a user support function (telephone 07022 plus intranet customer portal) extended to remote and traveling hospital employees. Supporting technology infrastructure includes Cloudflare for DDoS protection, Optimizely (via Norsk Helsenett SF) for cloud-hosted web delivery, Matomo and Silktide for analytics, and BankID/MinID for secure identity. Compliance posture is anchored in GDPR and the Norwegian healthcare-sector information security and privacy norm (Normen), with Datatilsynet as the supervisory authority. No public APIs, no AI/ML capabilities, and no proprietary models are documented.
Helse Nord IKT is a not-for-profit public entity wholly owned by Helse Nord RHF. Revenue derives from public healthcare funding allocated by the parent regional health authority; there are no external commercial customers, no public pricing, and no venture or private-equity ownership. Distribution operates through direct enterprise engagement with hospital sites across Northern Norway, with go-to-market functionally equivalent to an internal shared-services organization rather than a commercial software vendor.
Helse Nord IKT firmographics
Firmographics- Name
- Helse Nord IKT
- Legal name
- Helse Nord IKT HF
- Website
- https://helsenordikt.no
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Helse Nord IKT HF is a Norwegian government-owned health enterprise that provides managed IT services to all hospitals in Northern Norway, operating as the designated ICT service provider for Helse Nord RHF from 11 regional offices.
- Ownership category
- akta.pro rank
Helse Nord IKT industry classification
Industry- Product category
- Healthcare IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industry
- HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)
Keywords
Where Helse Nord IKT is headquartered
LocationHeadquarters
- HQ city
- Tromsø
- HQ country
- Norway
- HQ region
- Europe
Offices3 records
Markets served
Helse Nord IKT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations
Revenue model
- Public Healthcare IT Services: Operates as a public healthcare IT company providing IT services to hospitals in Northern Norway on behalf of the regional health authority. Revenue is derived from public healthcare funding mechanisms.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Helse Nord IKT product offering
Product offeringCore offering
Helse Nord IKT operates, develops, and manages ICT solutions for hospitals across Northern Norway on behalf of the Helse Nord Regional Health Authority. Its service portfolio includes secure electronic document exchange (eDialog), remote-work user support (Brukerstøtte), website hosting, and broader hospital IT infrastructure operations delivered from 11 office locations co-located with regional hospitals.
Product overview
Helse Nord IKT HF operates as a healthcare IT organization providing IKT (ICT) services to hospitals across Northern Norway. The company maintains a presence at all hospitals in the region with 11 office locations. Its primary offerings include the eDialog secure document exchange service, Brukerstøtte (user support) for remote and home-office workers, and a public-facing website platform built on Optimizely's cloud solution. The organization also handles Brukerstøtte telephone services and operates within the Norsk Helsenett SF data processing infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- eDialog A secure electronic messaging and document exchange service that allows employees and businesses to send documents to Helse Nord IKT through an encrypted channel with mandatory BankID/BankID på mobil/MinID identity verification and automatic electronic journal registration.
- Brukerstøtte Helse Nord IKT (Remote-work User Support) User support and troubleshooting service for Helse Nord employees working from home or while traveling, providing guidance on remote-work tools, accessible via telephone (07022, +47 76 16 64 90 from abroad) and the customer portal on the Helse Nord intranet.
- Helse Nord IKT Website Platform Public-facing corporate website for Helse Nord IKT, developed and managed by Norsk Helsenett SF on Optimizely's cloud platform, hosting information about ICT services, regional office locations, contact channels, and downloadable media resources.
Companies that use Helse Nord IKT
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Helse Nord IKT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature1 record
Helse Nord IKT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Norsk Helsenett SFcoreNorsk Helsenett SF is the national service provider responsible for the development and management of the website. They are the data processor for information collected through the website solution. Opplysningene lagres i en skyløsning levert av Optimizely.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Helse Nord IKT competitors and assessment
Company assessmentDirect peers
- Sykehuspartner HF: Sykehuspartner is the regional IT services enterprise for hospitals in the South-Eastern Norway Regional Health Authority (Helse Sør-Øst). It is the closest structural analogue to Helse Nord IKT, providing managed IT, integration, and end-user services to all public hospitals in its region under a similar captive, government-owned model.
- Helse Vest IKT AS: Helse Vest IKT provides IT services to hospitals in the Western Norway Regional Health Authority. It mirrors Helse Nord IKT's role as a dedicated, regional IT service unit for a Norwegian health region, operating under a comparable captive public-sector mandate.
- Norsk Helsenett SF: Norsk Helsenett SF is the national health-sector network and integration services provider in Norway. Already a partner of Helse Nord IKT (it develops and manages the company's website), it is directly comparable as a public-sector health-IT infrastructure and integration operator serving the same Norwegian hospital ecosystem.
- DIPS ASA: DIPS ASA supplies the electronic patient record (EPR) system used across most Norwegian hospitals, including those served by Helse Nord IKT. It is comparable as a dedicated Norwegian healthcare-software vendor whose products Helse Nord IKT integrates and operates within its regional IT environment.
Broad incumbents
- TietoEVRY (Evry Healthcare): TietoEVRY is the largest Nordic IT services company with a dedicated healthcare practice covering EHR, integration, and managed services for Nordic hospitals and municipalities. It is a broad incumbent that competes for larger, multi-region Norwegian health-IT contracts that overlap with Helse Nord IKT's mandate.
- Atea Norge AS: Atea is the leading Nordic IT infrastructure and workplace-services provider, with extensive Norwegian public-sector and healthcare customers. It is comparable as a broad incumbent supplying managed workplace, end-user computing, and infrastructure services that overlap with Helse Nord IKT's portfolio.
- Sopra Steria Norway: Sopra Steria is a major European IT services group with a Norwegian practice delivering systems integration, application management, and digital transformation to public-sector clients, including healthcare. Comparable as a broad incumbent competing for the same modernization and integration engagements Helse Nord IKT handles in its region.
- Sectra Norge AS: Sectra provides IT systems and services for medical imaging and IT-infrastructure to Scandinavian hospitals, including Norwegian sites. Comparable as a broad incumbent in Nordic healthcare IT that integrates tightly with hospital IT operations similar to those run by Helse Nord IKT.
- Capgemini Norway: Capgemini is a global IT services and consulting firm with Norwegian public-sector and healthcare engagements spanning systems integration, cloud, and managed services. It is comparable as a broad incumbent competing for the same healthcare digital-transformation work that Helse Nord IKT delivers at the regional level.
Emerging players
- Imatis AS: Imatis is a Norwegian digital-health vendor supplying clinical workflow, integration, and real-time location solutions to Nordic hospitals. It is comparable as an emerging specialist whose products Helse Nord IKT-style regional IT operators integrate into their hospital IT stacks.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Helse Nord IKT social profiles
Digital presenceHelse Nord IKT compliance and trust
Trust signalCompliance2 records
Helse Nord IKT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helse Nord IKT leadership team
Management profileNumber of profiles
Profiles2 records
Helse Nord IKT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helse Nord IKT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helse Nord IKT
What does Helse Nord IKT do?
Helse Nord IKT operates, develops, and manages ICT solutions for hospitals across Northern Norway on behalf of the Helse Nord Regional Health Authority. Its service portfolio includes secure electronic document exchange (eDialog), remote-work user support (Brukerstøtte), website hosting, and broader hospital IT infrastructure operations delivered from 11 office locations co-located with regional hospitals.
Is Helse Nord IKT a public or private company?
Helse Nord IKT is a private company. It is classified as state government owned and is currently operating.
When was Helse Nord IKT founded?
Helse Nord IKT was founded in 2006. It employs 251 to 500 people.
Where is Helse Nord IKT based?
Helse Nord IKT is headquartered in Tromsø, Norway, in the Europe region.
How does Helse Nord IKT make money?
One revenue line is on record: public Healthcare IT Services.
Who are Helse Nord IKT's main competitors?
Direct peers on record are Sykehuspartner HF, Helse Vest IKT AS, Norsk Helsenett SF and DIPS ASA. Broad incumbents are TietoEVRY (Evry Healthcare), Atea Norge AS, Sopra Steria Norway, Sectra Norge AS and Capgemini Norway. Imatis AS is listed as an emerging player.
Does Helse Nord IKT have an API?
No public API is recorded for Helse Nord IKT.
What industry is Helse Nord IKT in?
Helse Nord IKT's product category is Healthcare IT Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of HLACABAB, HIE Platforms & Network Services (Community/Regional/National). Its NAICS code is 541513 and its SIC code is 7373.