HIB Insurance Brokers

What HIB Insurance Brokers does

HIB Insurance Brokers is a family-owned Australian general insurance brokerage headquartered in Albury, NSW, operating under HIB Insurance Brokers Pty Ltd (AFS Licence No. 245418) since 1981. The firm places commercial and personal lines for Australian businesses and individuals across twelve product segments including Business Insurance, Leisure & Amusement, Professional Insurance, Transport & Logistics, Construction & Trades, Cyber, Personal Lines, Industrial Special Risks, Hospitality, Agriculture, Retail, and Commercial Property Owners. Its primary differentiation is depth in two hard-to-place niches — Leisure & Amusement (20+ years specialization) and Transport & Logistics (40+ years specialization), where the firm has built tailored schemes for transportable amusement rides underwritten with international insurers including US markets and Lloyd's of London, giving HIB an Australia-wide footprint in these segments despite a single regional office.

The underlying operating layer is a conventional broker platform: risk assessment, policy placement, dedicated in-house claims management, and tailored scheme design rather than proprietary technology or software products. The firm lists no APIs, SDKs, or app, and "core technology" is described as a brokerage platform with tailored risk assessment and claims management services supported by the Steadfast Group network and NIBA membership. There are no disclosed patents, proprietary AI/ML models, or research assets; technology adoption appears standard for an Australian SME broker, with website-based content marketing (SEO pages per segment, blog, Facebook and LinkedIn presence) supplementing relationship-driven sales.

Revenue is generated on a commission basis from insurers when HIB places policies on behalf of clients (classified as subscription-recurring in company materials, in practice a recurring commission stream tied to annual policy renewals). Pricing is quote-based and not publicly disclosed; flexible monthly payment plans are offered to support client cash flow. Go-to-market is sales-led, running on obligation-free consultations, dedicated account managers per segment, referral and word-of-mouth, and direct broker engagement via phone, office visits, and an online enquiry / appointment-booking form. Customer mix spans SMB and enterprise anchors (Luna Park Sydney, Nansor, Starfish Marketing), with concentration in the firm's niche verticals.

Name

HIB Insurance Brokers

Legal name

HIB Insurance Brokers Pty Ltd

Website

https://hib.com.au

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

HIB Insurance Brokers is a family-owned Australian general insurance brokerage in Albury, NSW, placing commercial and personal lines across 12 segments with deep specialization in Leisure & Amusement and Transport & Logistics.

Ownership category

akta.pro rank

Product category

Commercial Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (52421), Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

akta.pro secondary industry

Retail (Personal Lines) Insurance Brokerage (FSAEADAA)

Keywords

• Commercial insurance brokerage
• Business insurance solutions
• Transport logistics insurance
• Leisure amusement insurance
• Risk management advisory

Headquarters

HQ city

Albury

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Brokerage Commission: HIB Insurance Brokers earns revenue through commissions from insurance providers when placing insurance policies on behalf of clients. As a licensed insurance broker (AFS Licence No. 245418), they provide tailored insurance solutions and earn commission-based compensation from insurers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

HIB Insurance Brokers is a licensed Australian insurance brokerage (AFS Licence No. 245418) that places tailored commercial and personal insurance policies with insurers on behalf of clients, earning commissions from those insurers. The firm provides risk assessment, policy placement, and dedicated claims management across more than a dozen specialised verticals including business, leisure and amusement, transport and logistics, construction and trades, professional, retail, hospitality, agriculture, commercial property, industrial special risks, cyber, and personal lines.

Product overview

HIB Insurance Brokers is a family-owned insurance brokerage operating since 1981, offering a comprehensive portfolio of insurance products and risk management services. The core offerings include Business Insurance, Leisure & Amusement Insurance (with sub-products for Amusement Parks, Indoor Amusements, and Travelling Amusement), Professional Insurance, Transport & Logistics Insurance, and Construction & Trades Insurance. Additional specialty products include Retail Insurance, Hospitality Insurance, Industrial Special Risks (ISR) Insurance, Personal Insurance, Cyber Insurance, Agriculture Insurance, and Commercial Property Owners Insurance. The company operates with over 150 years of combined experience and provides tailored insurance solutions through a dedicated claims team.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Insurance A comprehensive business insurance pack protecting premises, stock, equipment, and reputation from accidents or disasters, tailored for Australian businesses across multiple industries.
• Leisure & Amusement Insurance Specialised insurance solutions for the Amusement and Leisure industry, covering amusement parks, indoor amusements, and travelling amusement operations including fire, specified perils, inland transit, and ride/motor liability.
• Professional Insurance Tailored professional risks insurance covering Medical Indemnity, Information Liability, Associations Liability, and Directors and Officers Liability for professional services firms in medical, legal, and corporate sectors.
• Transport & Logistics Insurance Specialised insurance for transport and logistics operations including heavy motor fleet, commercial motor fleet, mobile plant and machinery, carrier liability, and goods in transit.
• Construction & Trades Insurance Flexible risk management solutions for the Construction and Trades industries covering public liability, tools of trade, motor vehicles, workers compensation, contract works, and machinery cover.
• Retail Insurance Specialised insurance for retail businesses covering theft, motor vehicles, money cover, and stock in trade.
• Hospitality Insurance Flexible and customised insurance covers for hospitality businesses including property damage, machinery breakdown, theft, and cyber insurance for cafes, restaurants, and catering operators.
• Industrial Special Risks (ISR) Insurance Comprehensive all-risks policy for medium to large businesses with over $5 million in insured asset values, covering buildings, stock, plant, and machinery with business interruption and consequential loss cover.
• Personal Insurance Personal insurance products for individuals including car, motorbike, home and contents, boat, caravan, and landlord insurance.
• Cyber Insurance Cyber insurance coverage protecting businesses of all sizes against online threats including third-party claims, direct financial loss, response costs, and social engineering or phishing fraud.
• Agriculture Insurance Tailored insurance for farming and agriculture industries covering fire, farm vehicles, livestock, crops, and transit insurance, from large corporate operations to family hobby farms.
• Commercial Property Owners Insurance Insurance for commercial property owners covering multi-story office blocks and shopping plazas with Industrial Special Risks, building coverage, fidelity guarantee, and public liability protection.

Quantifiable outcome

• Clients have been trusting HIB with their insurance programs since 1981 - over 40 years of client relationships
• +1 more outcomes

Named customers3 records

Segments12 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Steadfast GroupcoreChannel Partner/ Reseller/ DistributorHIB Insurance Brokers is a proud member of the Steadfast group, an Australian insurance broker network. This membership provides access to broader market networks, buying power with insurers, and referral pathways within the network.
• National Insurance Brokers Association (NIBA)coreChannel Partner/ Reseller/ DistributorHIB Insurance Brokers is a member of the National Insurance Brokers Association (NIBA), the peak industry body for insurance brokers in Australia. This membership provides industry credentials, advocacy representation, and access to NIBA resources and professional development.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/hib-insurance-brokers
• Xx.com/hibinsurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HIB Insurance Brokers