ITBox
ITBox Ltd. is a privately held Auckland-based IT services provider offering VPS hosting, web/email hosting, website development, IT consulting, and 24x7 managed IT support, primarily targeting small and mid-sized businesses and startups across New Zealand through a self-serve online purchasing model.
- Company typePrivate
- Founded2016
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITBox does
ITBox Ltd. is a privately held, founder-led IT services provider incorporated in New Zealand, headquartered at 8 Stallard Place, Auckland, operating in the domestic market since 2016. The company offers a horizontal portfolio targeting small and mid-sized businesses and startups, including Virtual Private Server (VPS) hosting in multi-tier configurations, web and email hosting, packaged website development services, IT consulting, managed IT help desk support, and Infrastructure-as-a-Service cloud offerings. The underlying stack is built on commodity open-source foundations, with VPS options supporting Windows Server, CentOS, and Ubuntu distributions, managed via CentOS Web Panel (CWP) for server administration. The product matrix is priced in NZD inclusive of GST, with VPS plans ranging from NZD 150 to 290 per month, web hosting at NZD 25 to 35 per month (or annual equivalents), and website development packaged at NZD 1,199 for a 2-4 page site or NZD 2,999 for a 6-8 page CMS-enabled build bundled with one year of free hosting and three hours of training.
The business operates on a primarily self-serve, direct-to-customer online model. Standard VPS, hosting, and web development products can be purchased, signed up for, and paid for online through itbox.co.nz, while IT consulting and managed IT services are quoted via online forms. Customer acquisition relies on the company website as the primary channel, supplemented by Facebook and Instagram promotional activity. Pricing supports both monthly and annual billing cadences, with payment accepted via PayPal, credit card, and bank transfer, and a 14-day refund window documented. The company is led by founder and managing director Vishal Thapliyal; no other executive hires, external investors, partnerships, patents, certifications, or industry awards are documented. Revenue concentration spans recurring subscriptions (VPS, hosting, managed IT), project-based web development fees, and quote-based consulting engagements, although no revenue figures are publicly disclosed.
ITBox firmographics
Firmographics- Name
- ITBox
- Legal name
- ITBOX LTD.
- Website
- https://itbox.co.nz
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITBox Ltd. is a privately held Auckland-based IT services provider offering VPS hosting, web/email hosting, website development, IT consulting, and 24x7 managed IT support, primarily targeting small and mid-sized businesses and startups across New Zealand through a self-serve online purchasing model.
- Ownership category
- akta.pro rank
ITBox industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where ITBox is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
ITBox business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D
Revenue model
- VPS/Cloud Server Subscription: Monthly and annual subscription plans for Virtual Private Servers with varying specifications including CPU, RAM, storage, and bandwidth allocations. Includes 24x7 email support with SLA.
- Web and Email Hosting: Monthly and annual hosting plans with domain/website management, email accounts, disk space, and business hours support. Plans include standard and professional tiers.
- Website Development: One-time project-based fees for website design and development services, including standard (2-4 pages) and professional (6-8 pages) packages with CMS, hosting, and training.
- IT Consulting Services: Consulting engagements for IT strategy and implementation, delivered through quote-based engagements.
- Managed IT Services: 24x7 help desk and IT infrastructure support services offered as managed service plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | VPS Standard - 3 CPU, 3GB RAM, 40GB HDD |
| Subscription | Monthly | VPS Professional - 6 CPU, 6GB RAM, 80GB HDD |
| Subscription | Monthly | VPS Entry - 2 CPU, 2GB RAM, 30GB HDD |
| Subscription | Annual | VPS Standard - 4 CPU, 4GB RAM, 60GB HDD |
| Subscription | Monthly | Web Hosting Standard |
| Subscription | Monthly | Web Hosting Professional (Most Popular) |
| One time/ perpetual license | Pay-as-you-go | Web Development Standard - 2-4 pages |
| One time/ perpetual license | Pay-as-you-go | Web Development Professional - 6-8 pages with CMS |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
ITBox product offering
Product offeringCore offering
ITBox Ltd provides managed IT services, cloud and VPS hosting, web and email hosting, website design and development, and IT consulting to small and medium-sized businesses in New Zealand. Core revenue drivers are recurring VPS and hosting subscriptions, project-based website builds, and managed IT support engagements delivered via a self-serve online storefront with quote-based consulting.
Product overview
ITBox is an Auckland-based IT services company offering a portfolio of managed services including Virtual Server (VPS) hosting with Standard and Professional tiers, Web and Email Hosting with Standard and Professional plans, and Website Development services in Standard and Professional configurations. The company also provides IT Consulting, IT Infrastructure/Managed IT Services, and IaaS-Cloud Services. All products are priced in NZD and include GST. The product architecture operates as a unified service offering where virtual servers can run Windows or Linux operating systems, web hosting includes email services, and website development includes bundled hosting access via CWP panel.
Differentiator
Problem solved
Functional benefit
Companies that use ITBox
Customer profileSegments2 records
Ideal customer profiles2 records
ITBox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ITBox partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights4 records
ITBox competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ITBox social profiles
Digital presenceITBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITBox leadership team
Management profileNumber of profiles
Profiles1 record
ITBox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITBox
What does ITBox do?
ITBox Ltd provides managed IT services, cloud and VPS hosting, web and email hosting, website design and development, and IT consulting to small and medium-sized businesses in New Zealand. Core revenue drivers are recurring VPS and hosting subscriptions, project-based website builds, and managed IT support engagements delivered via a self-serve online storefront with quote-based consulting.
Is ITBox a public or private company?
ITBox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ITBox founded?
ITBox was founded in 2016. It employs 11 to 50 people.
Where is ITBox based?
ITBox is headquartered in Auckland, New Zealand, in the Oceania region.
How does ITBox make money?
Five revenue lines are on record. VPS/Cloud Server Subscription is the primary driver. The others are web and Email Hosting, website Development, IT Consulting Services and managed IT Services.
Does ITBox have an API?
No public API is recorded for ITBox.
What industry is ITBox in?
ITBox's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 54151 and its SIC code is 7370.