Rushford

What Rushford does

Rushford (legal entity Rushford Center Inc.) is a non-profit behavioral health provider founded in 1975 in Middletown, Connecticut, and operating today as part of the Hartford HealthCare (HHC) Behavioral Health Network, which it joined in 1998. The organization delivers a full continuum of addiction and mental health treatment for adults and adolescents across six Connecticut locations (Meriden, Middletown, Cheshire, Glastonbury, Avon, Portland) plus a 16-bed residential teen facility (Rushford at Stonegate, Durham) and an extended residential sober-living facility (The Ridge Recovery Center). Service lines include adult medical detox with 24-hour supervision, residential and intensive outpatient treatment, the MATCH medication-assisted treatment program (using buprenorphine, naltrexone, acamprosate, disulfiram), teen treatment anchored by the Seven Challenges curriculum, esketamine for treatment-resistant depression, community support services, school-based clinical day treatment, prevention programming, and telehealth/virtual health.

Rushford's clinical infrastructure is anchored by Joint Commission accreditation (Gold Seal of Approval in Behavioral Health Care and Hospitals) and a first-of-its-kind post-doctoral addiction medicine fellowship accreditation received in 2013. Key operational technology is the MyChartPLUS electronic health record (Epic MyChart) rolled out to new patients in March 2020. The organization sells services through direct patient admissions via an Access Center phone line (877.577.3233), embedded crisis response through the MORR opioid referral program (a SAMHSA-funded partnership with Meriden Police, Fire, and EMS), referral feeds from HHC's 11-hospital network, and insurance billing across Medicare, Medicaid, and commercial plans with sliding-scale financial assistance for uninsured patients.

Revenue is generated predominantly through fee-for-service healthcare delivery (insurance, Medicare, Medicaid, self-pay) supplemented by federal and state grants (notably a four-year $2 million SAMHSA grant awarded in 2019 for MORR and a Drug Free Communities grant) and philanthropic support via the central HHC development function. Patient mix is concentrated in adults with opioid, alcohol, and other substance use disorders and co-occurring mental health conditions, with a meaningful adolescent segment served through Rushford at Stonegate and the Seven Challenges program.

Name

Rushford

Legal name

Rushford Center Inc.

Website

https://rushford.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

Rushford is a non-profit behavioral health provider within the Hartford HealthCare system delivering addiction and mental health treatment (detox, residential, outpatient, MAT, teen programs) to adults and adolescents across six Connecticut locations.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Child and Youth Services (62411), Psychiatric and Substance Abuse Hospitals (622210)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG)

akta.pro secondary industry

Crisis Intervention & Suicide Prevention Services (EDALAFAD)

Keywords

• Addiction treatment services
• Mental health treatment
• Behavioral health services
• Substance abuse treatment
• Medication-assisted treatment

Headquarters

HQ city

Meriden

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Rushford generates revenue through providing addiction and mental health treatment services billed to insurance companies, government healthcare programs (Medicare, Medicaid), and self-pay patients.
2. Government Grants: The MORR program is funded by a four-year, $2 million federal grant from the Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA).
3. Financial Assistance Programs: Rushford offers sliding fee scales and financial assistance for uninsured or under-insured patients, with financial counselors available to assist with government program applications.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Rushford provides a comprehensive continuum of behavioral health services including medical detoxification, residential and outpatient addiction treatment, medication-assisted treatment (MATCH), mental health treatment, and community support services. The organization serves adults, children, and adolescents across six outpatient locations in Connecticut, operating as part of the Hartford HealthCare Behavioral Health Network. Specialized programs include the Seven Challenges adolescent program, Rushford at Stonegate residential treatment for teen boys, the MORR opioid referral program, and the Ridge Recovery Center.

Product overview

Rushford is a comprehensive behavioral health network offering a full continuum of addiction and mental health services for adults, adolescents, and families across Connecticut. The organization operates as a platform-plus-modules structure, with core service lines including: Adult Addiction Treatment (detox, residential, outpatient, extended residential), Teen Treatment Programs (residential at Rushford at Stonegate, outpatient), Mental Health Services, MATCH medication-assisted treatment, Esketamine treatment, The Ridge Recovery Center sub-brand, MORR opioid intervention program, Prevention Services, Community Support Services, and Virtual Health telehealth options. Rushford is accredited by the Joint Commission and is a member of the Hartford HealthCare Behavioral Health Network.

Differentiator

Problem solved

Functional benefit

Brands

• The Ridge Recovery Center: A serene, tranquil and private setting for personalized paths to recovery from addiction. Part of Rushford's residential treatment continuum.
• MATCH (Medication Assisted Treatment Close to Home)
• MORR (Meriden Opioid Referral for Recovery)
• Seven Challenges Program
• Rushford at Stonegate

Products and services

• Adult Addiction Treatment Comprehensive addiction treatment services for adults aged 18 and up, including residential, outpatient, detox, and medication-assisted treatment options for alcohol, opioid, and other substance use disorders.
• Adult Detox (Medical Detoxification) Medical detoxification program offering medication to ease discomfort during substance withdrawal, with 24-hour medical supervision from registered nurses and board-certified physicians. Located in a private, secluded facility in Middletown, Connecticut.
• Adult Residential Treatment Inpatient residential addiction treatment providing a safe, drug- and alcohol-free environment with around-the-clock support from trained healthcare professionals.
• Adult Outpatient Treatment Flexible outpatient programs ranging from once-weekly therapy to intensive outpatient therapy (IOP) offering 10-15 hours of treatment over five days, designed for transition from residential care or to prevent need for residential care.
• Adult Extended Residential Treatment Extended residential program for individuals requiring longer-term treatment and support for addiction recovery, offered through The Ridge Recovery Center in a serene, tranquil private setting.
• Mental Health Treatment Mental health services including outpatient mental health treatment, psychiatric consultations, and community support services for adults with anxiety, depression, and co-occurring disorders.
• Teen Addiction Treatment Substance abuse treatment programs specifically designed for adolescents, including teen residential and outpatient services.
• Rushford at Stonegate 16-bed intensive residential treatment center in Durham, CT for teen boys with serious substance use and co-occurring mental health conditions. The only program of its kind in Connecticut.
• Teen Outpatient Treatment Outpatient addiction treatment services for adolescents, including The Seven Challenges Program for teens with drug problems.
• MATCH (Medication Assisted Treatment Close to Home) Medication-assisted treatment program combining prescribed medicine with therapy to help people recover from addiction to opioids, alcohol, or other drugs. Includes medications like buprenorphine, naltrexone, and disulfiram combined with relapse prevention group therapy.
• Esketamine Treatment Esketamine treatment for treatment-resistant depression and related conditions.
• The Ridge Recovery Center Personalized addiction recovery program offering extended residential treatment in a serene, tranquil private setting. Collaborates with Herren Project for post-treatment sober housing scholarships for clients transitioning from inpatient treatment.
• MORR (Meriden Opioid Referral for Recovery) Opioid intervention program providing first responders with Narcan, follow-up clinical assessment, treatment, and case management services for individuals who have experienced opioid overdose. Partnership between Rushford, City of Meriden, and Meriden first responders.
• Rushford Clinical Day Treatment School Clinical day treatment school program for children and adolescents requiring mental health and addiction services while continuing education.
• Community Support Services Programs assisting adults with mental illness and/or addiction disorders including Community Support Program case management, Latino Program services, Friendship Club, Kuhn Employment Services, Shelter Plus Care, Homeless Outreach, and Jail Diversion programs.
• Prevention Services Community education and prevention programs including Mental Health First Aid training, Narcan training, and youth prevention programming through the Meriden Healthy Youth Coalition.
• Virtual Health Telehealth and virtual health services allowing patients to access care remotely.

Quantifiable outcome

• Lowest detox readmission rates in Connecticut
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• American School for the Deaf (ASD)minorStrategic or Co-development Partner · 1 November 2024Hartford HealthCare partnered with American School for the Deaf to offer in-person American Sign Language services and translation for deaf and hard-of-hearing patients. Partnership includes a full-time ASL/English medical interpreter on the Hartford HealthCare team.
• Meriden Police DepartmentcoreStrategic or Co-development Partner · 1 September 2024Rushford has embedded a full-time social worker with Meriden Police Department to help officers with people in mental health or substance-related crises. This partnership extends the MORR program and provides real-time crisis intervention services.
• Herren ProjectcoreStrategic or Co-development Partner · 1 August 2024The Ridge Recovery Center collaborates with the Herren Project to provide affordable sober housing for clients transitioning from inpatient treatment. The Ridge has access to five scholarships per calendar year through the Consortium for Recovery program, with Herren Project paying first month's rent (up to $200/week) and splitting costs on sliding scale for next three weeks.
• City of MeridencoreStrategic or Co-development Partner · 1 February 2019MORR (Meriden Opioid Referral for Recovery) is a partnership between Rushford, City of Meriden, and Meriden first responders including Police Department, Fire Department, and Hunter's Ambulance, funded by a four-year $2 million SAMHSA grant.
• MidState Medical CentercoreStrategic or Co-development Partner · 1 February 2019MORR program partnership includes MidState Medical Center, with recovery coaches present in the emergency department to provide immediate support and referrals for opioid use disorder patients.
• Hartford HealthCare (HHC)coreStrategic or Co-development PartnerRushford is a member of the Hartford HealthCare Behavioral Health Network (BHN), which includes Hartford Hospital's Institute of Living, Natchaug Hospital, and behavioral health departments at multiple hospitals. Rushford joined Hartford HealthCare in 1998, providing opportunities for growth and integration with physical health care.
• Natchaug HospitalcoreStrategic or Co-development PartnerSister facility under Hartford HealthCare Behavioral Health Network. Natchaug offers the Seven Challenges program for adolescents with substance abuse issues in eastern Connecticut.
• Institute of LivingcoreStrategic or Co-development PartnerSister facility under Hartford HealthCare Behavioral Health Network, located at Hartford Hospital. Provides mental health services and training for psychiatric residents.
• Natchaug Hospital - Seven Challenges ProgramcoreStrategic or Co-development PartnerNatchaug Hospital offers the Seven Challenges evidence-based treatment program for teens with substance abuse and co-occurring mental health issues in eastern Connecticut.
• The Ridge Recovery CentercoreStrategic or Co-development PartnerA Rushford facility providing personalized paths to recovery in a serene, tranquil and private setting. Offers adult addiction treatment and collaborates with Herren Project for post-treatment sober housing.

Scale indicators7 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Caron Treatment Centers: Non-profit addiction treatment provider with residential, outpatient, and MAT programs for adolescents and adults; directly comparable as a multi-modality addiction treatment organization serving the Northeast.
• Mountainside Treatment Center: Connecticut-based non-profit addiction treatment provider offering detox, residential, outpatient, and MAT services in the same regional market as Rushford — directly comparable in geography, scale, and clinical offerings.
• CleanSlate Centers: Multi-state outpatient addiction medicine provider specializing in medication-assisted treatment for opioid and alcohol use disorders; directly comparable to Rushford's MATCH program in clinical model and patient population.
• Institute of Living (Hartford Hospital): Hartford Hospital's behavioral health arm and another Rushford sister facility providing inpatient psychiatry, outpatient mental health, and psychiatric residency training — directly comparable in behavioral-health scope within the same parent network.
• Natchaug Hospital: Sister facility within Hartford HealthCare's Behavioral Health Network offering inpatient psychiatric and substance abuse treatment, including the Seven Challenges adolescent program in eastern Connecticut — directly comparable in service mix and patient population.
• Silver Hill Hospital: New Canaan, CT-based non-profit psychiatric hospital offering residential and outpatient treatment for addiction, mood, and co-occurring disorders; Rushford's former Physician-in-Chief John Santopietro previously led Silver Hill — directly comparable as a regional residential behavioral-health provider.

Broad incumbents

• Hazelden Betty Ford Foundation: National non-profit addiction treatment leader offering residential, outpatient, MAT, and prevention services for adults and adolescents; comparable as a larger-scale, multi-site behavioral-health provider with similar service lines.
• McLean Hospital: Harvard-affiliated psychiatric hospital in Massachusetts offering residential, partial hospital, and outpatient programs for addiction, mood disorders, and co-occurring conditions; comparable as a larger New England academic behavioral-health provider with broader geographic reach.

Emerging players

• Eleanor Health: Value-based outpatient addiction and mental health provider combining MAT, therapy, and peer recovery support with a focus on Medicaid populations; comparable as an emerging, tech-enabled outpatient MAT model targeting similar patients.
• Ideal Option: Multi-state outpatient addiction treatment provider focused on evidence-based MAT for opioid and stimulant use disorders; comparable as an emerging outpatient MAT chain competing for similar payer contracts and patient populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/rushfordnews
• YouTubeyoutube.com/playlist?list=PL_WiVSjYjTmcPs7vvkFxlDLY1xa1NZeYy
• Facebookfacebook.com/rushfordconnecticut
• LinkedInlinkedin.com/company/rushford
• Instagraminstagram.com/hartfordhealthcare
• TikToktiktok.com/@hartford_healthcare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Rushford