Soluciones y Servicios Telematicos SL

What Soluciones y Servicios Telematicos SL does

Soluciones y Servicios Telematicos SL (trade name Solutel) is a privately held Spanish IT services company headquartered in Valencia with a secondary office in Madrid. Founded in the late 1990s, the firm targets Spanish businesses of 25 to 1,000 employees, positioning itself as a certified IT partner that integrates networks, unified communications, cybersecurity, telepresence, and videoconferencing under multi-year managed-service contracts. Its service portfolio is organized around five pillars — collaboration and communications, corporate networks, cybersecurity, IT support, and IT outsourcing — and it claims over 7,000 IT projects executed for 600+ active clients across 25+ years. The company also serves smaller Spanish SMEs and self-employed professionals via the EU-funded Digital Kit (Kit Digital) program, providing subsidized cybersecurity and virtual-office bundles.

Solutel's core technology stack is anchored on Cisco and Microsoft: it is a Cisco Premier Certified Partner with advanced specializations in security, collaboration, wireless LAN, unified communications, unified computing, and Webex Contact Center. Flagship proprietary or semi-proprietary offerings include Solutel MS Voice Pack (a Microsoft Teams-centric cloud telephony product replacing traditional PBX), Solutel Security (24/7 managed cybersecurity with MFA, antivirus, DNS protection, and continuous monitoring), and Cisco ISE Zero Trust implementations for identity-based network access control. The platform also incorporates Cisco IMI (Webex Connect) chatbots on its own website and LeadForensics for B2B lead intelligence, and as of December 2025 it began offering AI Agent capabilities for Webex Contact Center customers.

The business model is a managed-services and professional-services hybrid: recurring managed IT support sold on 11x5 or 24x7 modalities, project-based implementation and configuration of Cisco/Microsoft infrastructure, and grant-funded Digital Kit deployments for smaller customers. Pricing is custom and not publicly disclosed for enterprise work; Digital Kit grants range up to €2,000 (micro), €6,000 (small), and €12,000 (SME). The company holds ENS Category Alta (RD 311/2022) and UNE ISO/IEC 27001 certifications, giving it privileged access to Spanish public-sector and regulated-enterprise procurement. Distribution runs through direct enterprise field sales across Valencia and Madrid, the Cisco partner channel, and the EU Digital Kit program, supported by a website, blog, LinkedIn, YouTube, newsletters, and industry events.

Name

Soluciones y Servicios Telematicos SL

Legal name

Soluciones y Servicios Telemáticos S.L.

Website

https://solutel.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Solutel is a privately held Spanish Cisco Premier Partner headquartered in Valencia with a Madrid office, providing managed IT services — including networking, cybersecurity, unified communications, and Microsoft Teams integration — to Spanish enterprises of 25 to 1,000 employees and EU-grant-funded SMEs.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Communications Services, Nec (4899)

akta.pro primary industry

Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF)

akta.pro secondary industries

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Video Conferencing & Webinars (BPAMAMAB), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Managed IT services
• Cybersecurity solutions
• Unified communications
• Network infrastructure
• IT outsourcing

Headquarters

HQ city

Valencia

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. IT Services and Technology Solutions: Revenue generated through comprehensive IT services including telecommunications, network infrastructure, cybersecurity, collaboration tools, IT outsourcing, and managed support. Services are provided to businesses of 25-1,000 employees, with support options ranging from 11x5 to 24x7 coverage.
2. Professional Services: Implementation, configuration, deployment, and ongoing maintenance of Cisco and Microsoft solutions, including analysis, design, and training services.
3. Digital Kit (Kit Digital) Services: Assistance implementing EU Next Generation funds for digitalization, covering cybersecurity, secure communications, and virtual office solutions for SMEs, micro-enterprises, and self-employed professionals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Solutel is a Cisco Premier Certified IT partner that designs, implements, and manages corporate networks, unified communications (including Microsoft Teams-based telephony), cybersecurity (Zero Trust, MFA, 24/7 monitoring), and provides managed IT support and outsourcing services to Spanish companies of 25 to 1,000 employees. It also acts as an implementation partner for the EU-funded Digital Kit (Kit Digital) program, helping SMEs and self-employed professionals access subsidized digitalization solutions.

Product overview

Solutel offers a comprehensive portfolio of IT services organized around five core pillars: Collaboration and Communications, Corporate Networks, Cybersecurity, IT Support, and Outsourcing. The portfolio centers on three flagship products: MS Voice Pack (cloud telephony integrated with Microsoft Teams), Solutel Security (24/7 cybersecurity with MFA and active monitoring), and Cisco ISE Implementation (Zero Trust network access control). These are complemented by managed IT support services, corporate network infrastructure, and Cisco collaboration environments. For SMEs, Solutel provides Digital Kit Solutions funded by EU Next Generation grants covering cybersecurity, secure communications, and virtual office tools. The company operates as a Cisco Premier Certified Partner with advanced specializations in security, collaboration, wireless LAN, unified communications, and data center technologies.

Differentiator

Problem solved

Functional benefit

Brands

• Solutel MS Voice Pack: Microsoft Teams-based voice and collaboration solution that centralizes calls, chat, and video calls without traditional PBX, providing mobility and flexibility for hybrid teams.
• Solutel Security
• Cisco ISE Implementation

Products and services

• Solutel MS Voice Pack Cloud-based telephony and unified communications solution that centralizes calls, chat, and video calls in Microsoft Teams without traditional PBX, providing total mobility and flexibility for hybrid teams in mid-to-large enterprises.
• Solutel Security 24/7 cybersecurity protection service for users, networks, and critical data featuring two-factor authentication, antivirus, DNS protection, secure email, and continuous active surveillance service, targeted at Spanish enterprises needing layered security.
• Cisco ISE Implementation (Zero Trust) Identity-based network access control solution implementing Zero Trust Network Access model. Controls who accesses the network, from where, and with which device through continuous identity verification and dynamic security policies, for regulated and critical enterprise environments.
• Managed IT Support (Outsourcing IT) External IT department providing proactive monitoring, technical assistance, and infrastructure management in 11x5 or 24x7 modalities. Acts as an extension of the client's internal team for companies of 25 to 1,000 employees.
• Corporate Networks and Infrastructure Design, implementation, and maintenance of high-performance corporate networks ensuring availability, scalability, and growth for enterprise environments in Spain.
• Cisco Collaboration Environments Unified communications and collaboration service offering telephony, video conferencing, contact center, and Webex platforms for improved productivity and team communication in enterprises.
• Digital Kit Solutions (Kit Digital) EU Next Generation funded digitalization solutions including Cybersecurity Pack (two-factor authentication, antivirus, DNS protection, secure email, active surveillance), Firewall + VPN, and Virtual Office (collaboration tools, 1TB secure storage, Microsoft Teams integration) for SMEs, micro-enterprises, and self-employed professionals in Spain.

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Cisco SystemscoreTechnology or IntegrationSolutel is a Cisco Premier Certified Partner with multiple advanced specializations including Advanced Security Architecture, Advanced Collaboration Architecture, Advanced Wireless LAN, Advanced Unified Communications, Advanced Unified Computing Technology, and Cisco Webex Contact Center Specialization. As a certified partner, Solutel designs, implements, and maintains Cisco solutions covering network infrastructure, cybersecurity, collaboration, WiFi, datacenter, and professional services.
• MicrosoftcoreTechnology or IntegrationSolutel offers Microsoft Teams integration through their MS Voice Pack solution, which centralizes calls, chat, and video calls in Microsoft Teams without traditional PBX infrastructure, enabling hybrid work and mobility for enterprise teams.
• European Union (Next Generation EU)coreStrategic or Co-development PartnerSolutel participates in the Digital Kit (Kit Digital) program funded by European Next Generation EU funds to promote digitalization of Spanish SMEs, micro-enterprises, and self-employed professionals. Solutel helps clients apply for digital vouchers and implement the corresponding solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ibermática: Spanish IT services and systems integrator headquartered in the Basque Country, offering managed services, networking, and cybersecurity to enterprises. Closely comparable to Solutel in mid-market positioning, vendor partnerships, and Spain-only geographic focus.
• SATEC: Spanish IT services and systems integrator specializing in Cisco networking, security, data center, and managed services for mid-market and enterprise. Directly comparable to Solutel in vendor stack (Cisco Premier), service portfolio, and customer segment.
• Claranet Spain: Spanish arm of UK-headquartered Claranet, offering managed hosting, networks, and cloud services to mid-market enterprises. Comparable to Solutel in managed services orientation and SME/mid-market customer focus, though with broader international backing.
• Dinsa (Grupo Trevenque): Spanish Cisco partner and IT services firm offering networking, security, and managed services to mid-market enterprises. Closely comparable to Solutel in size, vendor stack, and Spain mid-market focus.
• BWB (Bendayan & Wagner Business): Spanish Cisco Gold-certified partner offering managed networks, cybersecurity, collaboration, and IT outsourcing to enterprises. Highly comparable to Solutel in product mix, certifications, and customer segment.

Broad incumbents

• Telefónica Tech: Telefónica's B2B technology division offering managed networks, cybersecurity, cloud, and UC services across Spain and globally. Largest Spanish incumbent competing for the same mid-market and enterprise IT outsourcing wallet as Solutel, with deeper resources and Cisco Gold-level relationships.
• Capgemini Spain: Global IT services and consulting firm with a sizable Spanish operation covering infrastructure, cybersecurity, and managed services. Competes with Solutel in mid-market and enterprise IT outsourcing, including Cisco/Microsoft stacks.
• IECISA (Informática El Corte Inglés): Spanish IT consultancy and systems integrator owned by El Corte Inglés, covering infrastructure, networking, and managed services for large enterprises and public sector. Larger Spanish SI competing for the same Cisco/Microsoft stack deployments as Solutel.
• Minsait (Indra): Indra's IT and digital transformation subsidiary, one of Spain's largest IT services firms covering infrastructure, cybersecurity, and managed services. Competes with Solutel in regulated-industry and public-sector Cisco/Microsoft deployments but at much larger scale.
• NTT Data Spain: Spanish subsidiary of global IT services firm NTT Data, offering infrastructure, networking, and managed services to large enterprises. Competes with Solutel in Cisco/Microsoft enterprise outsourcing engagements but at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@solutel
• LinkedInes.linkedin.com/company/solutel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Soluciones y Servicios Telematicos SL