Delphi Services

What Delphi Services does

Delphi Services Ltd is a UK-headquartered IT services firm founded in 2008 and based at the Basepoint Business Centre in Swindon, operating across the IT, Healthcare, and Engineering sectors. The firm provides end-to-end product development services, managed IT resourcing, quality assurance and quality control, testing as a service, and consultancy services anchored by four trademarked delivery methodologies — Model 20-50-30™ (offshore-onshore cost optimization), Model A™ (project delivery approach with embedded business user engagement), Model PEP™ (offshore delivery split across Planning/Preparation/Execution phases), and Model PET™ (permanent employees on a temporary basis). Technology execution relies on mainstream third-party test automation frameworks (Selenium, Playwright, Cypress), test management tooling (ALM, Remedy, JIRA, TestRail), and major cloud platforms (AWS, Azure, GCP), with information security posture certified to ISO 9001, ISO 27001, and ISO 14001.

The business model is professional services and managed services: engagement-led delivery (Inception → Elaboration → Construction → Transition) where Management Consultants enter at the inception phase and assemble onshore, on-site, or offshore teams sized to project need. Customer segments are split across UK Public Sector and Private Sector clients, with the firm also serving global enterprise clients requiring specialist test resourcing. Pricing is quote-based and not publicly disclosed; job posting salary ranges (£30K–£58K) indicate mid-market UK consulting rate cards rather than premium or offshore rate cards.

Go-to-market is consultancy-led and direct, supported by the corporate website as the primary content channel, published client testimonials (Recruiting Hub Ltd, Spectrum IT Hub Limited), and a referral/partner motion for both client acquisition and resource scaling. The firm operates from a single UK office but claims a global delivery footprint via a curated pool of more than 1,500 professionals accessed through partnerships and consortium agreements. The company is privately held with no disclosed institutional investors, no funding history, and no M&A activity in the record.

Name

Delphi Services

Legal name

Delphi Services Ltd

Website

https://delphiservices.co.uk

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Delphi Services Ltd is a privately-held UK IT services firm founded in 2008 in Swindon, delivering product development, managed IT resourcing, QA/testing, and consultancy to public and private sector clients across the IT, Healthcare, and Engineering sectors.

Ownership category

akta.pro rank

Product category

IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Testing Laboratories (8734)

akta.pro industry

PRIMARYBPAAABAF

Technical & Product Support (Tier 0–2, Troubleshooting)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Omnichannel Customer Support (Email, Chat, Social, Messaging)

SECONDARYBPAEAJAO

Employee Experience (EX) & Digital Experience Monitoring Support

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

Keywords

• Software testing services
• Quality assurance services
• Managed IT services
• Product development services
• IT consultancy services

Headquarters

HQ city

Swindon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Deliver resources as and when required, with focus on client requirements ramping up or down seamlessly due to resource availability and knowledge management systems.
2. Testing as a Service (TaaS): Outsourcing model where testing activities are provided as and when required, covering automated regression testing, performance testing, security testing, and cloud-based application monitoring.
3. Quality Assurance/Quality Control Services: Comprehensive QA/QC services ensuring IT projects meet business needs through rigorous testing and prevention of costly post-project re-engineering.
4. Product Development Services: End-to-end product engineering lifecycle from conception to ongoing maintenance and sustainability, including custom software development, migration, and reengineering services.
5. Consultancy Services: Global test management consulting and technology services, with Management Consultants available to audit current capabilities and define next projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Delphi Services is a UK-based IT services company founded in 2008 that delivers software testing, quality assurance, product development, managed IT services, and IT consultancy to clients in the UK and internationally. The firm operates with a 30-person core UK team in Swindon and scales delivery through a partner network providing access to 1,500+ professionals worldwide, enabling hybrid onshore-offshore engagement models.

Product overview

Delphi Services is a global IT services company offering a portfolio of software development, testing, and managed IT services. The core offerings include Product Development Services (end-to-end custom software development), Managed IT Services (flexible resource delivery), Quality Assurance/Quality Control (QA/QC), Testing as a Service (TaaS — on-demand outsourced testing), and Consultancy Services (access to senior test professionals). These services are supported by four trademarked delivery models — Model 20-50-30™ (offshore-onshore cost optimization), Model A™ (project delivery approach emphasizing business user engagement), Model PEP™ (offshore resource optimization by phase), and Model PET™ (permanent employees on a temporary basis) — which together provide an onshore delivery centre in Swindon, UK combined with offshore and on-site delivery options.

Differentiator

Problem solved

Functional benefit

Brands

• Model 20-50-30™: Offshore-Onshore delivery model designed to reduce delivery costs by efficiently using resources only when they are required
• Model A™
• Model PEP™
• Model PET™

Products and services

• Software Testing Services Independent software testing services delivered to UK enterprise and public sector clients, supported by a partner-enabled global delivery network.
• Quality Assurance Services Quality assurance services covering QA process definition, governance, and execution aligned with the firm's ISO 9001 quality management certification.
• Product Development Services Outsourced product development and software engineering services using a hybrid UK onshore and offshore partner-led delivery model to scale engineering capacity for client teams.
• Managed IT Services Ongoing managed IT service engagements where Delphi assumes operational responsibility for defined IT functions on behalf of client organisations.
• IT Consultancy Services Advisory and consulting engagements covering IT strategy, delivery model design, and engineering process improvement for client organisations.

Quantifiable outcome

• Cost savings through efficient resource utilisation only when required
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delphi Services