East Valley Water District

What East Valley Water District does

East Valley Water District is a California Special District — a publicly governed municipal water utility — providing water and wastewater services to 108,000 residents across a 30.1 square mile service area covering the City of Highland and portions of the City and County of San Bernardino. The District operates two principal facilities: the headquarters in Highland and the Sterling Natural Resource Center (SNRC) in San Bernardino, an award-winning wastewater treatment plant with 8 million gallons of daily treatment capacity that earned a 2025 National Design-Build Institute of America Award for Innovation. Core infrastructure includes 16.5 million gallons per day of water production capacity, water quality monitoring systems that sample year-round against State and Federal guidelines, and an Advanced Meter Communications system for usage tracking and system monitoring.

The District's product surface spans water service management, tiered billing and online payment, water quality management, wastewater treatment at SNRC, advanced metering, water conservation programs and rebates, engineering services for commercial development, source control programs (FOG management), and community education pathways. Distribution is direct-to-customer through an online bill pay portal, walk-in customer service centers, and field engineering and permit services for commercial accounts.

The District generates revenue primarily through recurring tiered water rates billed monthly to residential and commercial customers, with rate tiers varying by consumption levels. GTM motion is direct-to-consumer via self-serve online platforms and customer service offices, supplemented by direct enterprise sales for engineering and source control services to businesses. Water supply is secured through partnerships with the State Water Project (imported supplies) and North Fork Water Company (local source), ensuring diversified supply across the service area.

Name

East Valley Water District

Legal name

East Valley Water District

Website

https://eastvalley.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

East Valley Water District is a California Special District providing water and wastewater services to 108,000 residents across Highland and portions of San Bernardino, operating 16.5 million gallons of daily water production and 8 million gallons of daily wastewater treatment capacity through a tiered-rate municipal utility model.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Gravity Sewer Collection Networks (Sanitary Sewers) (EUANACAA), Watershed/Source Water & Raw Water Quality Monitoring (intakes, reservoirs, groundwater) (EUANAJAH)

Keywords

• Municipal water utility
• Wastewater treatment services
• Water distribution
• Water quality management
• Advanced metering infrastructure

Headquarters

HQ city

Highland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Utility Services: Provides water distribution and wastewater services to residential customers. Revenue generated through tiered water rates and service fees charged to 108,000 residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

East Valley Water District is a California Special District that provides municipal water distribution and wastewater treatment services to approximately 108,000 residents across a 30.1 square-mile service area in Highland and portions of San Bernardino. Its core offering includes potable water production (16.5 million gallons/day), wastewater treatment at the Sterling Natural Resource Center (8 million gallons/day), water quality monitoring under State and Federal guidelines, and customer service/billing via an online portal.

Product overview

East Valley Water District provides a unified public utility service platform for water and wastewater management to 108,000 residents in the City of Highland and portions of the City and County of San Bernardino. The core offering consists of water service management, billing/payment services, water quality management, and the Sterling Natural Resource Center (SNRC) wastewater facility. Supporting services include Advanced Meter Communications for smart metering, Water Conservation Programs with rebates, the Water and Wastewater Educational Pathway Program, Engineering Services for development projects, and Source Control Programs for commercial FOG management. The district operates 16.5 million gallons of water production daily and treats 8 million gallons of wastewater daily across a 30.1 square mile service area.

Differentiator

Problem solved

Functional benefit

Brands

• Sterling Natural Resource Center: Wastewater treatment facility located at 25318 5th Street, San Bernardino, CA 92410. Awarded a National DBIA Award for Innovation.

Products and services

• Water Service Management Comprehensive water service management including service initiation, termination, leak reporting, water pressure assistance, and service policy administration for residential and business customers.
• Billing and Payment Services Online bill payment platform enabling customers to pay utility bills, liens, and access various payment options with billing structure information.
• Wastewater Treatment Service (Sterling Natural Resource Center) Wastewater treatment service through the Sterling Natural Resource Center facility, which processes 8 million gallons of wastewater daily and was awarded the National DBIA Award for Innovation in design-build delivery.
• Engineering Services Engineering department services including plans and standards, forms and applications, and payment processing for development and construction projects serving commercial and development customers.
• Source Control Programs (FOG Management) Fats, oils, and grease (FOG) management program including business permits, inspections, and FOG hauler services for commercial wastewater prevention.
• Water Conservation Programs Conservation resources including water conservation workshops, indoor and outdoor rebates for replacing inefficient fixtures, and community conservation events for residential customers.
• Water and Wastewater Educational Pathway Program Education programs for students and community members about water and wastewater systems, including student art contests and facility tours.

Quantifiable outcome

• 16.5 million gallons of water produced daily
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• State Water ProjectcoreStrategic or Co-development PartnerState Water Project provides imported water supplies to supplement local water sources. Partnership ensures diversified water supply for the 108,000 residents served by the District.
• North Fork Water CompanycoreStrategic or Co-development PartnerNorth Fork Water Company provides local water source access. The District completed a pipeline replacement project with this partner to enhance water infrastructure reliability.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Regional players

• San Bernardino Valley Water District: Neighboring California Special District providing retail water service in San Bernardino Valley. Directly comparable as a same-state, same-regulator, exclusive-territory municipal water utility with overlapping customer base in San Bernardino County.
• Cucamonga Valley Water District: Inland Empire California Special District supplying potable and recycled water in Rancho Cucamonga. Closely comparable in governance structure, customer profile, and integrated water-and-wastewater operations.
• Yucaipa Valley Water District: San Bernardino County-based Special District providing water, wastewater, and recycled water services. Comparable as a small-to-mid-sized California Special District with similar regulatory and operational profile.
• Western Municipal Water District: Riverside County wholesale and retail water agency serving western Riverside County. Comparable as a Southern California Special District focused on water supply, treatment, and distribution under similar State Water Project dynamics.
• San Gorgonio Pass Water Agency: Wholesale water agency in Riverside and San Bernardino counties distributing State Water Project supplies. Comparable as a State Water Project contractor and Special District peer in the broader Inland Empire region.

Direct peers

• Inland Empire Utilities Agency: Joint powers authority providing wholesale imported water, wastewater treatment, and recycled water to agencies in the Chino Basin, including parts of the East Valley region. Comparable as a regional water/wastewater agency whose infrastructure intersects with East Valley's service footprint.

Broad incumbents

• California Water Service Company: Largest investor-owned water utility in California serving ~2 million people across hundreds of communities. Comparable as a regulated water utility providing potable water distribution and wastewater services, but operates under CPUC jurisdiction rather than as a Special District.
• Metropolitan Water District of Southern California: Wholesale water supplier of imported State Water Project and Colorado River water to 26 member agencies including agencies serving the East Valley region. Directly comparable as the upstream supplier enabling East Valley's water portfolio, and as a Special District governance peer.
• Golden State Water Company: Investor-owned subsidiary of American States Water providing regulated water and wastewater service across California. Comparable as a regulated utility delivering tiered-rate water service to residential customers, though operating under CPUC rather than local Special District governance.
• Liberty Utilities: Multi-state regulated water and wastewater utility operating across the western U.S. including California. Comparable as a regulated investor-owned utility providing municipal-scale water and wastewater service, though broader in geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/eastvalleywater
• YouTubeyoutube.com/channel/UCnX2UPQaQX30DG18cEdTSew
• Facebookfacebook.com/eastvalleywater
• Instagraminstagram.com/eastvalleywater

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Valley Water District