Stark County Job & Family Services

What Stark County Job & Family Services does

Stark County Job & Family Services (SCJFS) is a county government agency headquartered at 221 3rd Street SE in Canton, Ohio, operating under the authority of Stark County Commissioners and as part of Ohio's statewide Job & Family Services network. The agency delivers mandated human services, children services, and child support services to eligible Stark County residents through three operational divisions: the Human Services Division (cash assistance via Ohio Works First, SNAP food assistance, Medicaid eligibility, publicly funded child care, non-emergency transportation, and the STRIVE workforce development program); the Children Services Division (child abuse and neglect investigations, foster care for nearly 400 children, adoption, kinship care, and recruitment/training of foster and adoptive families); and the Child Support Services Division (paternity establishment, support order establishment and modification, medical support, interstate action, and parenting time orders). Services are delivered free of charge to eligible residents.

SCJFS operates from two physical offices in Canton — the main headquarters and a separate Division of Children Services office at 402 2nd St. SE — supplemented by dedicated phone lines (main, toll-free 888-698-6893, TDD 7-1-1, child abuse hotline 330-455-KIDS, child support 330-451-8930) and the statewide Ohio Benefits self-service portal at benefits.ohio.gov for 24/7 case management. The technology stack is standard government IT — case management systems for tracking benefits eligibility, child welfare cases, and child support matters — with no proprietary technology, API surface, or AI/ML capabilities disclosed.

The agency's revenue model is non-commercial: it is funded through Stark County appropriations, State of Ohio allocations, and federal program reimbursements (Medicaid, SNAP, foster care, child support enforcement). It does not sell services, generate commercial revenue, or have private equity, venture, or founder ownership. Distribution is direct to residents through in-person offices, telephone, the Ohio Benefits portal, and an organic social presence on Facebook, Instagram, X, and YouTube. The agency's regulatory moat is total: as the designated county agency, SCJFS holds exclusive statutory authority for mandated child welfare, public assistance eligibility, and child support enforcement within Stark County.

Name

Stark County Job & Family Services

Legal name

Stark County Job & Family Services

Website

https://starkjfs.org

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Stark County Job & Family Services is a county government agency in Canton, Ohio delivering mandated human services, child welfare, and child support enforcement programs to eligible Stark County residents, funded by county, state, and federal appropriations and operated free of charge to beneficiaries.

Ownership category

akta.pro rank

Product category

Public Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD)

akta.pro secondary industry

Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

Keywords

• Public assistance programs
• Child protective services
• Child support enforcement
• Foster care adoption
• Human services agency

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Funding: Stark County Job & Family Services is a government agency funded by Stark County, the State of Ohio, and the federal government. The agency does not generate commercial revenue but distributes public assistance benefits to eligible county residents.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Stark County Job & Family Services is a county government agency that administers public assistance programs, children services, and child support services to eligible residents of Stark County, Ohio. The agency operates three core divisions — Human Services (cash assistance, SNAP, Medicaid, child care subsidies, transportation), Children Services (foster care, adoption, kinship care, abuse reporting), and Child Support Services (paternity establishment, support orders, enforcement) — all delivered at no cost to eligible residents under a state-mandated regulatory authority.

Product overview

Stark County Job & Family Services is a government social services agency offering a unified portfolio of interconnected programs across three core divisions: Human Services (cash assistance, food assistance, Medicaid, child care, transportation), Children Services (foster care, adoption, kinship care, child abuse reporting), and Child Support Services (paternity establishment, support orders, modifications). These programs work together to protect children, support families, and help residents achieve self-sufficiency. The agency also operates employment services through the STRIVE program and provides services in both English and Spanish.

Differentiator

Problem solved

Functional benefit

Products and services

• Human Services Division Provides financial assistance (Ohio Works First), food assistance (SNAP), Medicaid, publicly funded child care, non-emergency transportation, and supportive services to Stark County residents in need.
• Children Services Division Protects children at risk of abuse or neglect, recruits and trains foster and adoptive families, and prepares children for adoption. Operates the 24/7 child abuse reporting hotline (330-455-KIDS).
• Child Support Services Division Assists with paternity establishment, support establishment, modifications, tax offset, medical support, interstate action, and parenting time orders for Stark County families.
• Ohio Works First (OWF) Cash Assistance Cash assistance program for eligible Stark County residents to support them in achieving self-sufficiency.
• Food Assistance (SNAP) Supplemental Nutrition Assistance Program benefits for eligible Stark County residents to purchase food at participating retailers.
• Medicaid & Medical Coverage Health insurance coverage for eligible individuals and families including children, pregnant women, and adults in Stark County.
• Publicly Funded Child Care Subsidized child care assistance for eligible working families in Stark County.
• Non-Emergency Transportation Transportation assistance for Medicaid recipients to access medical appointments.
• STRIVE Program Employment and training services to help eligible individuals achieve self-sufficiency through workforce development.
• Foster Care & Adoption Services Recruitment, training, and support for foster and adoptive families; placement services for children in county custody.
• Kinship Care Support services for relatives caring for children when parents cannot.
• Child Abuse & Neglect Reporting 24/7 hotline (330-455-KIDS) and referral services for reporting suspected child abuse or neglect.
• Parenting Time Order Program Legal assistance for establishing or enforcing parenting time orders.
• Stark County Fatherhood Coalition Programs and activities for fathers and their children to strengthen family relationships.

Quantifiable outcome

• Nearly 400 children in foster care served

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Direct peers

• Summit County Department of Job & Family Services: Direct Ohio county peer running the same Job & Family Services model in Summit County (Akron area). Same statutory mandate for child welfare, eligibility determination, and child support enforcement; comparable services (cash/food assistance, Medicaid, foster care/adoption, child support).
• Franklin County Department of Job & Family Services: Direct Ohio county peer providing identical Job & Family Services programs in Franklin County (Columbus area). Operates the same three-division structure (Human Services, Children Services, Child Support) under Ohio Department of JFS oversight.
• Cuyahoga County Department of Job & Family Services: Direct Ohio county peer running JFS functions in Cuyahoga County (Cleveland), one of the largest county JFS agencies in Ohio with the same mandated portfolio (public assistance, child welfare, child support).
• Hamilton County Job & Family Services: Direct Ohio county peer operating the same JFS model in Hamilton County (Cincinnati). Runs cash/food/Medicaid eligibility, children services, and child support programs under the same state statutory framework as SCJFS.
• Montgomery County Department of Job & Family Services: Direct Ohio county peer administering identical public assistance, child welfare, and child support programs in Montgomery County (Dayton). Same ODJFS oversight structure and reporting cadence.
• Lucas County Department of Job & Family Services: Direct Ohio county peer providing the same mandated JFS services in Lucas County (Toledo). Comparable three-division structure serving a mid-sized urban county population.
• Mahoning County Children Services & Job & Family Services: Adjacent Ohio county peer operating the same JFS mandates (public assistance eligibility, child welfare, child support) in Mahoning County (Youngstown area), with comparable mid-sized-county scale.

Broad incumbents

• Ohio Department of Job and Family Services (ODJFS): State-level umbrella agency that funds, oversees, and sets policy for all 88 Ohio county JFS departments including SCJFS. Provides the benefits.ohio.gov self-service portal referenced by SCJFS. Functions as the regulatory incumbent and funding source.

Others

• Stark County Family Council: Stark County-based prevention, diversion, and family support organization that partners with and complements SCJFS on child welfare, kinship care, and family stabilization. Adjacent ecosystem player in the same county footprint.
• Stark County Mental Health & Addiction Recovery (Stark MHAR): Stark County's community mental-health and addiction services authority; coordinates with SCJFS on cases involving parental mental health, substance use, and child welfare. Adjacent county agency, not a direct competitor but a frequent cross-referral partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/StarkCountyJFS
• YouTubeyoutube.com/@StarkJFS
• Facebookfacebook.com/scjfs
• Instagraminstagram.com/starkcountyjfs

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stark County Job & Family Services