What PT Tangara Mitrakom does

PT Tangara Mitrakom is an Indonesia-based telecommunications and network solutions provider founded in 1998 and headquartered in Jakarta as a subsidiary of publicly listed conglomerate Elang Mahkota Teknologi (EMTEK). The company delivers integrated satellite and terrestrial connectivity to enterprise and government customers across banking, corporate, telecommunications, ISP, mining, oil and gas, and public-sector segments, supported by a Government-issued Closed Fixed Network license and Packet Switched / Network Access Provider (NAP) licenses from the Ministry of Communications and Informatics. Its infrastructure footprint spans more than 50 service points nationwide and over 10,000 remote sites, with a Hughes-supplied VSAT backbone deployable across two gateways and scalable to approximately 20,000 terminals.

The product portfolio combines satellite and terrestrial offerings: satellite services include VSAT IP, VSAT SCPC, Mobile VSAT, BGAN, Maritime & Mining Solutions, and the recently launched TMStarlink fixed and mobile LEO broadband offering; terrestrial services include Metro Ethernet over optical fiber, Broadband Wireless Access (BWA NLOS), M2M, VPN-IP, Global Connectivity (EIPL), and a fully managed SD-WAN solution. Differentiating technical components include BWA NLOS using OFDM, TDD, AMOD, and a patented DBD for reduced latency, as well as VPN-IP plug-and-play integration. The company also operates a multi-brand repair center for VSAT, power, and network equipment since 2011.

Commercially, PT Tangara Mitrakom operates a B2B enterprise field-sales model with quote-based pricing across multiple recurring revenue streams: managed network services, satellite and terrestrial subscriptions, IoT connectivity, and professional repair services. The business is held within the EMTEK Group and certified to ISO 9001:2015 (quality), ISO 27001 (information security), and ISO 45001 (occupational health and safety), with strategic technology partnerships anchored by Hughes Network Systems and Singapore Telecommunications (SingTel).

Name

PT Tangara Mitrakom

Legal name

PT Tangara Mitrakom

Website

https://mitrakom.co.id

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

PT Tangara Mitrakom is a Jakarta-based, EMTEK-owned telecommunications provider delivering integrated satellite and terrestrial connectivity (VSAT, Starlink, Metro Ethernet, SD-WAN, IoT) to enterprise and government customers across Indonesia, supported by 50+ service points and 10,000+ remote sites.

Ownership category

akta.pro rank

Product category

Telecommunications Network Services

NAICS

Satellite Telecommunications (517410), Satellite Telecommunications (51741), Wired Telecommunications Carriers (517111)

SIC

Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576)

akta.pro primary industry

Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB)

akta.pro secondary industries

Satellite Broadband Terminals & Gateways (VSAT/LEO CPE) (HDAFAIAM), Satellite Network Operations & Capacity Services (NOC, Capacity Leasing, Managed Payload Services) (HDAIAJAI), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Satellite Backhaul & Trunking for Telecom Operators (Cellular Backhaul, Roaming Extension) (HDAIAJAC)

Keywords

• Satellite network services
• Managed connectivity solutions
• Terrestrial telecommunications
• Enterprise VSAT services
• IoT connectivity platforms

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Managed Network Services: Provides satellite and terrestrial network services to businesses including managed services with high-availability VSAT systems supporting up to 20,000 terminals
2. Satellite Communication Services: VSAT IP, VSAT SCPC, Mobile VSAT, Mobile Satellite (BGAN), and Maritime & Mining Solutions for comprehensive satellite connectivity
3. Terrestrial Network Services: Metro Ethernet, BWA, M2M, VPN-IP, Global Connectivity (EIPL), and SD-WAN solutions for comprehensive terrestrial networking
4. Starlink Services (TMStarlink): Starlink Mobile and Fix Land services for high-speed internet in remote locations including streaming, video calls, online gaming, and remote working
5. IoT Solutions: Internet of Things connectivity solutions for expanding continuous internet connectivity across devices and applications
6. Repair Services: VSAT, Power and Network Equipment repair center operating since 2011, supporting multiple brands including Hughes, Gilat, and BGAN

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

PT Tangara Mitrakom provides integrated satellite-based and terrestrial-based managed network and connectivity services to enterprise customers in Indonesia. Its product portfolio spans TMStarlink (Starlink-powered fixed and mobile satellite internet), VSAT services (IP, SCPC, Mobile VSAT, Mobile Satellite/BGAN, Maritime & Mining), terrestrial solutions (Metro Ethernet, BWA, M2M, SD-WAN, VPN-IP, Global Connectivity/EIPL), IoT connectivity, and equipment repair services. The company operates two Hughes VSAT gateways capable of supporting up to 20,000 terminals and serves over 10,000 remote sites across the Indonesian archipelago.

Product overview

PT Tangara Mitrakom operates as a platform-plus-modules telecommunications provider offering both satellite-based and terrestrial-based communication solutions. The core offerings include TMStarlink (Starlink partnership for fixed and mobile satellite internet), VSAT services (IP, SCPC, Mobile VSAT), terrestrial connectivity (Metro Ethernet, BWA, M2M, SD-WAN, VPN-IP, Global Connectivity), Internet of Things solutions, and repair services. The company serves Banking, Corporate, Telco, ISP Provider, and Government segments with more than 10,000 remote sites across Indonesia, supported by over 50 service points and 100+ technicians.

Differentiator

Problem solved

Functional benefit

Products and services

• TMStarlink Starlink-based satellite internet services for both fixed (Fix Land) and mobile (Mobile) terminals, enabling streaming, video calls, online gaming, and remote working in even the most remote locations.
• Satellite Based Network Solutions Integrated and comprehensive satellite network solutions providing data telecommunication, voice, and multimedia connectivity for industries and offices in various locations using VSAT and satellite infrastructure.
• Terrestrial Based Network Solutions Integrated terrestrial communication solutions for industries and companies requiring connectivity to remote areas, including Metro Ethernet, BWA, M2M, SD-WAN, VPN-IP, and Global Connectivity.
• Internet Based Services High-speed internet access services designed to expand information and technology networks for customers.
• Internet of Things (IoT) Connectivity Connectivity solutions that expand internet connectivity for continuously connected IoT devices and applications.
• Repair Service Repair center services since 2011 for VSAT, Power, and Network Equipment, supporting multiple brands including Hughes, Gilat, and BGAN, and IP Star.
• Hughes VSAT System High-availability VSAT (Very Small Aperture Terminal) system and terminals for managed satellite broadband services throughout Indonesia, supporting up to 20,000 terminals and operating in C-band satellite spectrum with carrier-grade IP broadband networking.
• VSAT IP Reliable and affordable two-way IP connectivity via VSAT for companies with extensive branch networks.
• VSAT SCPC Unlimited telecommunications connectivity between crucial locations without the need for a Hub Station.
• Mobile VSAT VSAT-based communication service solution specifically designed to support communication in constantly moving locations.
• Mobile Satellite (BGAN) Broadband Global Area Network (BGAN) service delivering broadband data connectivity alongside voice in a compact package for portable use.
• Maritime & Mining Solution Cutting-edge service providing high-level internet network specifically tailored for maritime and mining operations.
• Metro Ethernet Optical fiber-based network infrastructure designed to provide stability and efficient platform for business expansion.
• BWA (Broadband Wireless Access) Terrestrial technology leveraging BWA NLOS technology with licensed frequency, providing protection against interference using OFDM, TDD, AMOD, and patented DBD protocols.
• M2M (Machine-to-Machine) Machine-to-machine connectivity solution powered by terrestrial technology utilizing GSM cellular network for high-speed data needs.
• SD-WAN Fully managed virtual SD-WAN solution integrating connectivity, hardware, and Software Defined Network expertise for enterprise networks driven by Cloud demands.
• VPN-IP Virtual Private Network service for geographical network expansion, enhanced security, and reduced operational costs with plug-and-play integration.
• Global Connectivity (EIPL) Ethernet International Private Line (EIPL) service connecting major cities across Asia, America, and Europe with specialization and bandwidth protection.

Quantifiable outcome

• Serves more than 10,000 remote sites across Indonesia
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Hughes Network Systems, LLCcoreTechnology or Integration · 2 June 2016Hughes provides high-availability VSAT (Very Small Aperture Terminal) systems and terminals to Tangara Mitrakom for managed services throughout Indonesia. The partnership includes two gateways supporting up to 20,000 VSAT terminals operating in C-band satellite spectrum with carrier-grade IP broadband networking.
• Singapore Telecommunications (SingTel)coreStrategic or Co-development Partner · 9 September 2015MoU signed between PT Tangara Mitrakom (Emtek Group) and SingTel Satellite to strengthen cooperation in industrial development of satellite telecommunications in Indonesia. One of the market targets is to support the maritime sector in Indonesia.
• Elang Mahkota Teknologi (Emtek Group)coreOthersParent holding company of PT Tangara Mitrakom since 1998, providing corporate governance and strategic direction.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• XL Axiata: Indonesian mobile operator with growing enterprise and IoT segments that compete with Mitrakom's M2M, IoT, and managed connectivity offerings for the same corporate accounts.
• Telkom Indonesia: State-owned incumbent telecom offering nationwide fixed, mobile, satellite (TelkomSat), and enterprise managed services. Dominant in the same banking, government, and ISP verticals but at substantially larger scale and with owned infrastructure.
• Indosat Ooredoo Hutchison: Major Indonesian mobile and enterprise telco with managed connectivity, IoT, and business services overlapping Mitrakom's enterprise segment—larger balance sheet and broader portfolio create pricing pressure.

Direct peers

• Biznet Networks: Indonesian fixed-line/fiber operator serving enterprise, government, and SME customers with broadband, data center, and managed connectivity—directly comparable to Mitrakom's Metro Ethernet and enterprise SD-WAN offerings across the same geography.
• Mora Telematika Indonesia: Indonesian fiber-based telecommunications and managed network services provider serving enterprise, wholesale, and carrier customers—directly comparable to Mitrakom's Metro Ethernet and Global Connectivity (EIPL) offerings.
• PT Pasifik Satelit Nusantara (PSN): Indonesia's first private satellite operator providing VSAT, satellite capacity, and managed connectivity to enterprise and government—overlaps directly with Mitrakom's Hughes VSAT and BGAN-based mobile satellite business.
• Link Net (First Media): Indonesian cable/fiber broadband and enterprise connectivity operator serving corporate and residential customers—comparable to Mitrakom's fixed broadband and SD-WAN enterprise business lines.
• Lintasarta: Indonesia's largest enterprise data communications and managed services provider (Indosat Ooredoo Hutchison subsidiary), offering VSAT, SD-WAN, cloud, and managed network services to the same banking, government, and corporate verticals as Mitrakom.

Others

• Hughes Network Systems: Mitrakom's primary VSAT technology partner and a global satellite ground systems and managed services provider. Comparable as a satellite-managed-services player, but serves primarily as an upstream OEM and partner rather than direct competitor in Indonesia.

Emerging players

• Sampoerna Telekomunikasi Indonesia (Net1): Indonesian wireless broadband operator focusing on underserved and remote-area connectivity using alternative spectrum—comparable to Mitrakom's BWA and remote-site connectivity for hard-to-reach geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/people/Tangara-Mitrakom/100067414990239
• LinkedInlinkedin.com/company/pt-tangara-mitrakom
• Xx.com/tangaramitrakom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT Tangara Mitrakom