Health Care Center for the Homeless

What Health Care Center for the Homeless does

Health Care Center for the Homeless, Inc. (HCCH) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1993 in Orlando, Florida, delivering integrated primary medical, oral health, behavioral health, pharmacy, and homeless outreach services to homeless and uninsured residents of Orange, Osceola, and Seminole Counties. The organization operates four Orange Blossom Family Health fixed sites, Orange Blossom Pediatrics on the OCPS Academic Center for Excellence campus, and school-based health services at Evans High School and Eccleston Elementary, supported by a 37-foot mobile medical unit and mobile dental units (with three dental chairs each). A Homeless Outreach Partnership Effort (H.O.P.E. Team) conducts street-level engagement, while the Homeless Management Information System tracks clients and coordinates exits from homelessness. HCCH also runs a Permanent Supportive Housing Program using the Housing First model.

HCCH's revenue model is multi-stream: HRSA Bureau of Primary Health Care and other federal, state, and local government funding constitute the primary financing layer, augmented by private donations and in-kind support (e.g., Robert Wood Johnson Foundation, Cigna Group Foundation, Advent Health/Florida Hospital), on-site pharmacy revenue (low-cost medications with a Patient Assistance Program serving over 2,000 patients), and patient fees on a sliding scale tied to Federal Poverty Guidelines with minimum charges of $6–$10 per service. The organization is a Federal Tort Claims Act (FTCA) Deemed Facility, holds Patient Centered Medical Home recognition (2013), and is led by CEO Bakari F. Burns with a Board of Directors including representation from Advent Health and Lowndes. HCCH celebrated its 30th anniversary in 2023 and has driven a 26% reduction in chronic homelessness since 2007 through its Permanent Supportive Housing investments.

Name

Health Care Center for the Homeless

Legal name

Health Care Center for the Homeless, Inc.

Website

https://hcch.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Health Care Center for the Homeless (HCCH) is a nonprofit Federally Qualified Health Center founded in 1993 in Orlando, Florida, delivering integrated primary medical, dental, behavioral health, pharmacy, mobile, and Permanent Supportive Housing services to homeless and uninsured residents across Orange, Osceola, and Seminole Counties.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Other Residential Care Facilities (62399)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), School-Based Health Centers (HLAFAGAG)

Keywords

• Community health services
• Homeless healthcare
• Primary medical care
• Mobile dental services
• Permanent supportive housing

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funding: HCCH receives federal, state, and local government funding. HRSA Bureau of Primary Health Care funding supports provision of primary and preventive health services for residents experiencing homelessness. The organization is a Federal Tort Claims Act (FTCA) Deemed Facility covered by professional liability insurance.
2. Private Donations and In-Kind Support: The organization receives private financial and in-kind support to provide services. Includes funding from foundations such as Robert Wood Johnson Foundation and the Senior Resource Alliance/Florida Hospital in-kind gift.
3. Patient Fee-for-Service (Sliding Scale): Services are provided on a sliding fee scale based on household income, number of persons in residence, and Federal Poverty Guidelines. Minimum charges range from $6-$10 per service type, with amounts varying based on services provided.
4. Pharmacy Services: On-site pharmacy serving patients seen by providers within health centers, providing low-cost medications with co-pays. Maintains Patient Assistance Program for qualifying patients to obtain free medications from pharmaceutical companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

HCCH is a Federally Qualified Health Center that provides integrated primary medical care, oral health services, behavioral health and substance use disorder counseling, pharmacy services with a Patient Assistance Program, mobile medical and dental units, homeless street outreach, and permanent supportive housing under the Housing First model. It serves homeless, uninsured, and underinsured residents through four Orange Blossom Family Health fixed clinics, one Orange Blossom Pediatrics site, and mobile units spanning Orange, Osceola, and Seminole Counties in Central Florida.

Product overview

Health Care Center for the Homeless, Inc. (HCCH) is a Federally Qualified Health Center operating a network of four Orange Blossom Family Health locations and Orange Blossom Pediatrics across Orange and Osceola Counties in Central Florida. The organization offers integrated healthcare services through a unified delivery model under the Orange Blossom Family Health and Orange Blossom Pediatrics sub-brands. Services include Primary Medical Care, Oral Health Services, Behavioral Health and Substance Use Disorder Counseling, Homeless Outreach through the H.O.P.E. Team, Mobile Health Services (medical and dental units), Pharmacy with a Patient Assistance Program, and a Permanent Supportive Housing Program using the Housing First model. The organization is a 501(c)(3) nonprofit and Federal Tort Claims Act Deemed Facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Medical Care Primary and preventive medical care provided by physicians, nurse practitioners, registered nurses, and medical assistants using a Chronic Care model for disease management (diabetes, hypertension) for homeless and uninsured patients.
• Oral Health Services Comprehensive dental services including emergency care, oral screenings, cleanings, fillings, root canals, crowns, restoration work, and low-cost dentures provided by dentists, hygienists, dental assistants, and residents.
• Behavioral Health and Substance Use Disorder Counseling Integrated behavioral health and substance use disorder counseling with brief solution-focused counseling and medication management provided by licensed social workers, mental health counselors, and psychiatric clinicians.
• Homeless Outreach (H.O.P.E. Team) Street outreach engaging unsheltered homeless individuals on streets, in encampments and shelters, providing needs assessments, eligibility assessments, referrals, and connection to services including transportation, identification assistance, and VA services.
• Mobile Health Services Mobile medical and dental units serving homeless individuals and underserved children throughout the tri-county area by visiting community partners, including a 37-foot mobile medical unit with two exam rooms and a mobile dental sealant program protecting first four permanent molars for first and second graders.
• Pharmacy Services On-site pharmacy serving patients seen by providers within HCCH health centers, providing low-cost medications with co-pays and a Patient Assistance Program (PAP) helping over 2,000 patients obtain free medications through major pharmaceutical companies.
• Permanent Supportive Housing Program Housing First model program providing affordable, community-based housing paired with supportive services and intensive case management for chronically homeless individuals living with disabilities.
• Orange Blossom Pediatrics Pediatric-focused health center on the campus of the OCPS Academic Center for Excellence providing primary medical and oral health services for children and youth attending the school and from surrounding communities.

Quantifiable outcome

• Decreased chronic homelessness by 26% since 2007 through Permanent Supportive Housing investments
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Osceola County SchoolscoreStrategic or Co-development Partner · 1 January 2011Mobile dental unit partnership with local schools in Osceola County with 50% or greater enrollment in the free or reduced lunch program. The sealant program protects first four permanent molars against early decay for first and second graders, provided free of charge with parental permission.
• Senior Resource AllianceminorOthers · 1 January 2009Donated a second mobile unit (initially used part-time) to HCCH which was retrofitted to be a mobile dental unit due to high demand for services.
• Florida HospitalminorOthers · 1 January 2009Co-donated a second mobile unit with Senior Resource Alliance to HCCH for expanding mobile health services.
• City and County AgenciescoreStrategic or Co-development PartnerCollaborates with city and county agencies on homeless outreach and awareness of available services for people experiencing homelessness.
• Homeless ShelterscoreStrategic or Co-development PartnerPartners with homeless shelters in the tri-county area for outreach services and referrals to healthcare and supportive services.
• Faith-Based OrganizationsminorStrategic or Co-development PartnerCollaborates with faith-based organizations in the community to increase awareness of available services and coordinate assistance for people experiencing homelessness.
• Local Food BanksminorStrategic or Co-development PartnerPartners with food banks to provide comprehensive assistance to homeless and underserved individuals, connecting them with basic needs alongside healthcare services.

Scale indicators5 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Boston Health Care for the Homeless Program: Non-profit FQHC serving homeless individuals in the Boston area with integrated primary care, behavioral health, dental, and supportive housing. Operates a similar mission-driven model with mobile outreach and street medicine teams, directly comparable to HCCH's integrated care approach for homeless populations.
• Camillus Health Concern: Miami-based FQHC providing comprehensive healthcare to homeless and underserved populations, including primary medical, dental, behavioral health and pharmacy services. Mirrors HCCH's FQHC model and integrated service delivery for homeless individuals.
• Healthcare for the Homeless - Houston: Houston FQHC serving homeless and at-risk populations with primary care, dental, behavioral health, and case management. Operates a similar multi-site community health center model with mobile outreach serving a major metropolitan homeless population.
• Neighborhood Health (formerly Neighborhood Health Clinic): Virginia-based FQHC serving uninsured and underinsured patients with integrated primary medical, dental, and behavioral health services across multiple sites. Comparable in operating an FQHC network with sliding fee scale for underserved populations.
• GraceMed Health Clinic: Kansas-based FQHC providing integrated primary medical, dental, behavioral health and pharmacy services across multiple locations with sliding fee scale. Comparable in operating a multi-site FQHC serving uninsured and underinsured populations with an integrated care model.
• Petaluma Health Center: California-based FQHC providing comprehensive primary care, dental, behavioral health and pharmacy services with sliding fee scale. Comparable as a non-profit FQHC operating multiple service lines under one roof with a focus on underserved populations.

Regional players

• Community Health Centers of Pinellas: Florida-based FQHC operating multiple sites across Pinellas County providing primary medical, dental, behavioral health and pharmacy services to underserved populations. Comparable in operating as a multi-site Florida FQHC, though focused on a different region than HCCH.
• Central Florida Health Care (CFHC): Federally Qualified Health Center operating across Central Florida (Polk, Highlands, and Hardee Counties) with primary medical, dental, behavioral health and pharmacy services. Operates in the same Florida FQHC ecosystem as HCCH with similar service lines and target populations.

Broad incumbents

• AdventHealth (formerly Florida Hospital): Large non-profit health system in Central Florida providing the full spectrum of hospital and outpatient services. Coy Ingram (HCCH Board Treasurer) represents AdventHealth, indicating an institutional partnership; comparable as a regional healthcare provider serving overlapping populations.

Others

• National Health Care for the Homeless Council: National advocacy and training organization for organizations serving homeless populations, including FQHCs like HCCH. Not a direct peer but a relevant ecosystem organization that supports HCCH's operational model and connects it to federal policy and funding streams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HCCHOrlando
• LinkedInlinkedin.com/company/health-care-center-for-the-homeless

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Care Center for the Homeless