Community Mental Health Affiliates, Inc. (CMHA)

What Community Mental Health Affiliates, Inc. (CMHA) does

Community Mental Health Affiliates, Inc. (CMHA) is a private nonprofit behavioral health organization founded in 1975 and headquartered in New Britain, Connecticut, with 10+ locations serving central and northwest Connecticut. It operates an integrated continuum of mental health, substance use, and primary care services — including a 24/7 crisis line with mobile response, outpatient counseling, medication-assisted treatment (MAT with Suboxone and Vivitrol), residential programs (IACTT, Parkview 5, Transitional Living Center, Transitional Youth Program), psychosocial rehabilitation (Team Time Social Club), mobile community outreach (Wellness on Wheels), and specialty programs for veterans, older adults, victims of crime, and justice-involved individuals. It holds Connecticut's first Joint Commission accredited Behavioral Health Home and is the only Connecticut agency to hold two SAMHSA CCBHC designations.

CMHA serves more than 7,300 children and adults annually with a staff of over 300 licensed clinicians, social workers, board-certified psychiatrists, and APRNs, supported by EPIC-based electronic health records via the MyChart patient portal. Its revenue model is hybrid: fee-for-service reimbursement from Medicare, Medicaid/Husky, and major private insurers (Anthem BC/BS, Aetna, United Healthcare), combined with multi-year federal and state grants (notably $8M in SAMHSA CCBHC funding and $1.1M in state capital funding), plus a sliding-scale fee schedule for uninsured clients. The organization operates as a designated Local Mental Health Authority (LMHA), serves as a National Health Service Corps Site, and has purchased eight facilities since 2016 to support long-term program stability.

Recent strategic activity has centered on geographic expansion into Waterbury, capital investment in affordable housing and mobile outreach, and clinical training diversification (Jump Start in DBT training). Leadership transitioned in mid-2025 when Grace Cavallo, LCSW (22-year internal veteran) succeeded Raymond J. Gorman as President and CEO effective July 1, 2025, following Gorman's 19-year tenure during which operating budget grew over 250%.

Name

Community Mental Health Affiliates, Inc. (CMHA)

Legal name

Community Mental Health Affiliates, Inc.

Website

https://cmhacc.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

CMHA is a private nonprofit behavioral health organization founded in 1975 in New Britain, Connecticut, operating 10+ locations that deliver integrated mental health, substance use, and primary care services to over 7,300 children, families, and adults annually across central and northwest Connecticut.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Behavioral health services
• Mental health treatment
• Substance abuse treatment
• Community mental health
• Crisis intervention services

Headquarters

HQ city

New Britain

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Reimbursement: CMHA accepts Medicare, several Medicare Advantage Plans, Medicaid/Husky and most private insurances like Anthem BC/BS, Aetna, United Healthcare. Services are billed through insurance reimbursement.
2. Government Grants and CCBHC Funding: CMHA receives substantial government funding including CCBHC grants from SAMHSA ($4 million in 2023), Department of Justice Office for Victims of Crime grants ($200,000), and state funding through the Nonprofit Grant Program. Operating as a Certified Community Behavioral Health Clinic (CCBHC) provides expanded reimbursement capabilities.
3. Sliding Scale Fees: CMHA offers a Sliding Scale Fee for uninsured clients based on income and ability to pay. This ensures access to care regardless of insurance status.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

CMHA is an integrated health and behavioral health care provider delivering a continuum of services for children, families, and adults across central and northwest Connecticut. Offerings include 24/7 crisis intervention with mobile response, outpatient counseling, substance use treatment (including Medication-Assisted Treatment with Suboxone and Vivitrol), residential programs, community-based care, and psychosocial rehabilitation. The organization operates 10+ clinic locations, a walk-in Open Access Center, a Wellness on Wheels mobile outreach van, and professional training programs such as Jump Start in DBT.

Product overview

CMHA operates as an integrated behavioral health and wellness organization offering a comprehensive continuum of programs for children, families, and adults. The core portfolio includes Crisis Line (24/7 mobile crisis services), Behavioral Health (outpatient mental health counseling), Substance Use Services (IOP and MAT), Residential Programs (IACTT, Parkview 5, TLC, TYP), Community Based Care (multiple child, family, and adult programs), Team Time Social Club (psychosocial rehabilitation), and Wellness on Wheels (mobile outreach). The organization also provides Jump Start in DBT professional training and maintains MyChart patient portal access. Services are delivered across 10+ locations in New Britain and Waterbury, CT, reaching more than 7,300 individuals annually.

Differentiator

Problem solved

Functional benefit

Brands

• Team Time Social Club: Psychosocial rehabilitation services provided to individuals in recovery from mental health and/or substance use, offering a safe and welcoming space to learn and grow, foster independence, and encourage autonomy.
• Wellness on Wheels
• Kensington Gardens

Products and services

• Crisis Line and Mobile Crisis Response 24/7 crisis hotline (860-224-3331) with mobile crisis team that travels to individuals in psychiatric crisis to provide immediate behavioral health assessments, emergency psychiatric evaluations, medication management, and connections to ongoing care. Connected to 988 Suicide and Crisis Lifeline.
• Behavioral Health Outpatient Counseling Individual, family, and group psychotherapy for children, adolescents, and adults experiencing behavioral, emotional, interpersonal, and substance use problems. Staffed by licensed therapists, social workers, counselors, psychiatrists, and APRNs.
• Substance Use Services Substance abuse treatment including Adult Intensive Outpatient Program (IOP) for co-occurring disorders, Medication-Assisted Treatment (MAT) with Suboxone and Vivitrol, and Latino/Latina Substance Abuse Program (LLSA).
• Residential Programs Supervised residential programs including Intensive Assertive Community Treatment Team (IACTT - 12-bed), Parkview 5 (PV5 - 16-bed highest-level care), Transitional Youth Program (TYP), and Transitional Living Center (TLC - 19-bed step-down).
• Community Based Care Comprehensive community services including Community Support Services, Parenting Support Services, Multidimensional Family Therapy, Intensive Family Preservation, Reunification & Therapeutic Family Time, Community Connections for Survivors, Assertive Community Treatment Team, Veteran Services, Housing Programs, Forensic Services, COPE, and Older Adult Care Services.
• Team Time Social Club Psychosocial rehabilitation services providing a safe space for individuals in recovery from mental health and/or substance use to build social skills through groups, community activities, and one-on-one meetings with rehabilitation counselors.
• Wellness on Wheels Mobile health van initiative providing accessible, equitable, and culturally responsive healthcare and behavioral health services to underserved communities throughout Greater Waterbury and Litchfield County.
• Jump Start in DBT Training Intensive 5-day in-person training on Dialectical Behavior Therapy (DBT) individual psychotherapy, developed by the Treatment Implementation Collaborative (TIC), with pre-work modules and continuing education credits for clinicians.
• Behavioral Health Home Integrated health coordination service that combines primary and behavioral health care, providing medical care coordination, wellness education, and tobacco cessation for eligible clients with serious behavioral health issues.

Quantifiable outcome

• Serves 7,300+ children and adults annually
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• New Britain Boys & Girls ClubcoreStrategic or Co-development Partner · 14 August 2025CMHA clinicians are on-site at the New Britain Boys & Girls Club offering both individual and group therapy for children facing anxiety, depression, trauma, behavioral issues, or autism. This partnership embeds mental health services into a familiar, trusted setting to reduce stigma and increase access to care.
• Mindmap (STEP Learning Collaborative)coreStrategic or Co-development Partner · 15 January 2025CMHA is a member of the STEP Learning Collaborative and partners with Mindmap, a statewide early detection campaign for psychosis. Mindmap enables rapid treatment of recent-onset psychotic disorders in teens and young adults (aged 16-35). CMHA is ready to care for all eligible emerging adults and their families within their designated catchment area, connecting them to the nearest clinic.
• Treatment Implementation Collaborative (TIC)coreStrategic or Co-development PartnerTIC developed the Jump Start in DBT training program that CMHA presents. TIC provides consultant/trainers Jesse Homan, Ph.D., LPC and Jessica Schneider, Psy.D. for the intensive DBT training.
• Charter Oak State CollegeminorStrategic or Co-development PartnerCharter Oak State College hosts the Jump Start in DBT training program at their facility at 185 Main St, New Britain, CT 06051.
• Training and Motivation Center (TMC)minorStrategic or Co-development PartnerCMHA partners with TMC for community events including the Annual December to Remember Toy Drive benefiting children and families.

Scale indicators6 records

Recent moves11 records

Expansion highlights7 records

Direct peers

• Aspire Health Partners: Florida-based nonprofit behavioral health provider offering outpatient, residential, crisis, and primary care integration. Comparable in service breadth, CCBHC-style integration, and 24/7 crisis response.
• Wheeler Clinic: Connecticut-based nonprofit community behavioral health and primary care provider serving children, families, and adults across multiple sites. Directly comparable as a CT-licensed CCBHC with integrated outpatient, residential, and community-based programs.
• Community Health Resources (CHR): Connecticut-based nonprofit providing mental health, substance use, and primary care services across the state. Comparable as a multi-site, integrated behavioral health nonprofit with residential and outpatient programs.
• Wellmore Behavioral Health: Connecticut-based behavioral health provider offering outpatient, residential, and community-based services for children and adults. Comparable in scale, payer mix, and CCBHC-style integrated service model.
• Centerstone: National-scale nonprofit behavioral health provider offering mental health, substance use, and community-based services across multiple states. Comparable in integrated service model, though at much larger geographic scale.
• Behavioral Health Network (BHN): Massachusetts-based nonprofit behavioral health provider offering outpatient, residential, crisis, and substance use services. Comparable in mission, service mix, and community-based delivery model.

Broad incumbents

• Rushford (Hartford HealthCare Behavioral Health Network): Connecticut-based behavioral health provider and part of Hartford HealthCare's broader network. Comparable as a CT-based substance use and mental health services provider, but operates within a larger health system.
• Connecticut Mental Health Center (Yale): Affiliated with Yale, this center provides outpatient behavioral health services in the New Haven region. Comparable in service lines, but operates as an academic-affiliated public-sector provider rather than an independent nonprofit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCbim0WRKQola8Xtgzb55Xlw
• Facebookfacebook.com/cmhact
• LinkedInlinkedin.com/company/community-mental-health-affiliates-inc.
• Instagraminstagram.com/cmhact
• Xx.com/cmhact

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Mental Health Affiliates, Inc. (CMHA)