What Mendtronix does

Mendtronix is a privately held third-party logistics (3PL) provider founded in 1998 and headquartered at 1855 Dornoch Ct Suite 100, San Diego, California. The company operates an integrated portfolio of ten core services spanning secure warehousing, order fulfillment, kitting and packaging, contract assembly, returns management (RMA), forward and reverse logistics, technical services and repairs, Amazon FBA prep, domestic reshoring operations, and ISO 13485-certified medical device logistics. Its underlying technology stack combines real-time inventory visibility dashboards, barcode-driven tracking workflows, structured RMA processing with serial-level traceability, and API-based integrations with major e-commerce platforms (Shopify and WooCommerce) and ERP systems. The platform is positioned for enterprise and mid-market customers in regulated and quality-sensitive verticals, including medical devices, healthcare, consumer electronics, IoT, robotics, health and beauty, and education technology, with named customers such as Wellstar Health System, Amwell, Nalu Medical, Flume Water, Wolf Medical Supply, Temi Robot, Aver, and Bosley. Mendtronix holds ISO 13485:2016 certification, FDA Registered Facility status, HIPAA-capable processes, DOT/IATA material handling certification, and ESD-safe assembly credentials, and reports operational metrics of 98% customer satisfaction, 97% order accuracy, 95% support responsiveness, 99.9% FBA prep accuracy, and 24-48 hour order turnaround across 3,500+ projects delivered since founding.

The business operates primarily on a quote-based pricing model for most services, with custom proposals determined by project scope, volume, and complexity under multi-year contract cadences, while Amazon FBA prep follows a flat-rate volume-tiered model with a 1,000-unit monthly minimum. Revenue is generated through service fees across the logistics and fulfillment value chain. Go-to-market is executed through direct sales — enterprise field sales and inside sales — supported by quote-request website forms, phone outreach, and a content marketing footprint spanning SEO-optimized service landing pages, LinkedIn, X, YouTube, Vimeo, and industry PR distribution. The company is independently and privately owned with no disclosed institutional investors, parent company, or subsidiaries, and has not disclosed any external funding rounds or M&A activity in the available data.

Name

Mendtronix

Legal name

Mendtronix Inc.

Website

https://mendtronix.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Mendtronix is a privately held San Diego-based third-party logistics provider, founded in 1998, offering ISO 13485-certified warehousing, fulfillment, kitting, contract assembly, returns management, technical repairs, Amazon FBA prep, and reshoring services to enterprise and mid-market customers across medical devices, healthcare, consumer electronics, IoT, robotics, and education technology verticals.

Ownership category

akta.pro rank

Product category

Third-Party Logistics & Fulfillment Services

NAICS

Packing and Crating (488991), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Medical Devices & Diagnostics (TLAIALAD)

akta.pro secondary industry

Medical Devices, Healthcare Supplies & Pharma Returns (Regulated) (TLAAALAG)

Keywords

• Third-party logistics
• Order fulfillment services
• Medical device logistics
• Contract assembly
• Warehousing services

Headquarters

HQ city

Poway

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Logistics and Fulfillment Services: Mendtronix generates revenue through service fees for comprehensive logistics and fulfillment operations including warehousing, order fulfillment, kitting and packaging, contract assembly, returns management, and regulated logistics (ISO 13485 medical). Revenue is primarily project-based and quote-driven, with pricing determined by service scope, volume, and complexity requirements.
2. Amazon FBA Prep Services: Specialized preparation services for Amazon sellers including labeling, bundling, inspection, and packaging to ensure FBA compliance. Revenue generated through per-unit or monthly shipment volume-based pricing.
3. Technical Services and Repairs: In-house diagnostics, refurbishments, field repairs, and functional testing for both warranty and non-warranty devices. Revenue derived from repair service fees, preventive maintenance programs, and fleet management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Mendtronix is a third-party logistics (3PL) and fulfillment services company that provides integrated warehousing, order fulfillment, kitting and packaging, contract assembly, returns management (RMA), Amazon FBA prep, forward and reverse logistics, technical services and repairs, and ISO 13485:2016-certified medical device logistics from a US facility in San Diego, California. Service engagements are quote-driven and span regulated industries (medical devices) alongside commercial verticals (consumer electronics, health and beauty, restaurant/retail equipment, maritime/communication, education technology, and hardware startups).

Product overview

Mendtronix is a logistics and fulfillment services company offering an integrated suite of operational support services. The portfolio consists of ten core services: Secure Warehousing (with real-time inventory visibility and climate-controlled storage), Order Fulfillment (B2B and eCommerce pick-and-pack), Kitting and Packaging (ISO 13485-aligned precision assembly), Contract Assembly (scalable production with full traceability), Domestic Operations (US-based reshoring and tariff optimization), Forward & Reverse Logistics (outbound and returns management), Technical Services & Repairs (field and depot support for electronics), Returns Management/RMA (refurbishment and value recovery), Amazon FBA Prep (compliant labeling and packaging), and ISO 13485 Medical Logistics (regulated medical device handling). These services are designed to integrate under one roof, supporting organizations from warehousing through assembly, fulfillment, and returns management.

Differentiator

Problem solved

Functional benefit

Products and services

• ISO 13485 Medical Logistics ISO 13485:2016-compliant logistics services providing traceability, quality management, and reliable handling for regulated medical products, including documented SOPs, risk management, and complete lot/serial tracking for FDA regulated operations. Targeted at medical device manufacturers, digital health firms, and wellness companies with regulatory compliance requirements.
• Contract Assembly Scalable assembly services for precision production with ISO 13485-certified processes, full traceability, functional testing, and secure ESD-safe, FDA-registered facility handling. Used by hardware manufacturers across electronics, medical devices, and complex devices needing assembly support.
• Domestic Operations (US-Based Reshoring & Tariff Optimization) US-based production, assembly, and logistics support built for speed, precision, and tariff-optimized operations, helping businesses reduce overseas dependency and improve supply chain control. Targets manufacturers evaluating reshoring and tariff exposure strategies.
• Kitting and Packaging Precision kitting and packaging services built on ISO 13485:2016 standards, ensuring consistent quality, strict control, and reliable results for organized multi-component kit assembly and deployment-ready distribution. Used by manufacturers, healthcare companies, and equipment deployers needing organized kits.
• Returns Management (RMA) End-to-end returns processing including intake, evaluation, refurbishment, and compliant tracking with full operational visibility. Supports warranty and non-warranty returns with diagnostics, cleaning, and re-kitting, using structured workflows with unique identifiers, serial number tracking, and asset tags for complete traceability from receipt to final disposition.
• Secure Warehousing State-of-the-art storage facilities with real-time inventory visibility, 24/7 monitoring, climate-controlled environments, and 99.9% inventory accuracy for high-value and regulated products. Supports 24–48 hour order turnaround and 100% traceability throughout warehouse operations.
• Amazon FBA Prep Fast, compliant Amazon FBA preparation including labeling, bundling, inspection, and packaging to ensure smooth Amazon fulfillment center intake with a 99.9% prep accuracy rate. Requires a minimum monthly shipment volume of 1,000 units and is offered with flat-rate volume pricing across 1,000–2,000, 2,000–10,000, and 10,000+ unit tiers.
• Forward & Reverse Logistics Comprehensive logistics support managing outbound shipments and returns, including receiving, triage, refurbishment, redistribution, and asset recovery with ISO 13485-aligned quality management standards. Used by manufacturers needing integrated outbound and inbound logistics.
• Technical Services & Repairs In-house diagnostics, refurbishments, and functional testing for both warranty and non-warranty units, including field repair services, preventive maintenance, and full case support programs across electronics, medical devices, and AV equipment. Includes nationwide field repair and depot support.
• Order Fulfillment Scalable B2B and eCommerce fulfillment operations with accuracy, speed, and process control, including inventory receiving, pick-and-pack, kitting, and outbound shipping integrated with major e-commerce platforms such as Shopify and WooCommerce. Targets B2B sellers, ecommerce brands, and DTC operators.

Quantifiable outcome

• 98% Customer Satisfaction based on feedback surveys and client retention
• +6 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• UPS Healthcare: Logistics arm of UPS serving pharmaceutical and medical device manufacturers with warehousing, distribution, and returns services. Larger-scale, multi-region alternative for customers requiring regulated logistics with global reach.
• CEVA Logistics: Global 3PL providing contract logistics, warehousing, and value-added services with a healthcare industry focus — competes with Mendtronix in regulated device fulfillment at international scale.
• XPO Logistics: Large North American 3PL offering contract logistics, warehousing, and reverse logistics across multiple verticals including healthcare and consumer electronics — competes with Mendtronix at greater scale and geographic reach.
• Geodis: Global supply chain operator offering contract logistics including healthcare warehousing, kitting, and reverse logistics — relevant comparable for Mendtronix's regulated device and consumer electronics fulfillment services.
• FedEx Custom Critical: Time-sensitive and healthcare logistics provider within FedEx, offering warehousing, fulfillment, and reverse logistics services overlapping with Mendtronix's technical services/repairs and RMA offerings.
• DHL Supply Chain: Global 3PL with a dedicated Life Sciences & Healthcare vertical offering warehousing, fulfillment, and value-added services — competes with Mendtronix for enterprise medical device logistics contracts at greater geographic scale.
• Ryder Supply Chain Solutions: US-based 3PL with dedicated healthcare and consumer products verticals offering warehousing, fulfillment, kitting, and returns management — directly comparable to Mendtronix's mid-market B2B fulfillment model.
• Kuehne+Nagel: Global logistics provider with a strong Life Sciences and Healthcare practice offering warehousing, distribution, and value-added services — competes with Mendtronix in regulated medical device contract logistics.

Direct peers

• Kenco Group: US-focused 3PL providing dedicated contract logistics for healthcare, manufacturing, and retail with integrated warehousing, transportation, and value-added services — closely comparable to Mendtronix's mid-market enterprise B2B fulfillment focus.
• LifeScience Logistics: US-based 3PL specializing in medical device and pharmaceutical warehousing, distribution, kitting, and returns — directly comparable to Mendtronix's ISO 13485 medical logistics and contract assembly offering for regulated healthcare customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/mendtronix
• YouTubeyoutube.com/@MendtronixInc
• LinkedInlinkedin.com/company/mendtronix

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mendtronix