GFAD Systemhaus

What GFAD Systemhaus does

GFAD Systemhaus (legal entity: GFAD Aktiengesellschaft) is a Berlin-based, privately-held IT services group founded in 1979, operating from its headquarters at Huttenstraße 34/35, 10553 Berlin, with a regional sales presence in Potsdam via subsidiary alpha IT Solutions GmbH. The company serves primarily small and mid-sized enterprises (SME/Mittelstand) in the Berlin-Brandenburg metropolitan region, with cloud offerings extended nationwide across Germany. Core deliverables include complete IT infrastructure installation and management, managed IT services (Managed Server, Managed Backup, Managed Firewall, Managed Security), cloud services (Modern Workplace, Cloud-Server, Cloud-Telefonie, Cloud-Mailarchiv), the standalone B2B BACKUP cloud-backup product built on Veeam, and external data protection officer services.

The technology stack is anchored by Microsoft (Gold partner / CSP Silver) environments (Microsoft 365, Azure, Exchange Online), Veeam for backup, Sophos (Platinum partner) for security, plus SEP, Lenovo, Lifesize, MailStore, and 3CX integrations. All cloud services are hosted in GFAD-owned, Tier 2, ISO 27001-certified data centers in Berlin and Hamburg with no third-party access, marketed as 100% DSGVO-compliant. The group also develops and sells proprietary property management software under the GFAD Software GmbH subsidiary: haussoft (office environment), immo4u (mobile companion), and haussoft@cloud (cloud-delivered variant launched in 2020).

Revenue mechanics blend recurring managed services and cloud subscriptions with project-based IT consulting and proprietary software licensing. Pricing is largely quote-based, with publicly disclosed per-unit cloud pricing for B2B BACKUP and related cloud products (e.g., €60/month per 1TB Veeam storage, €1.80/month per Office 365 mailbox). Customer acquisition is direct, relationship-driven field sales, supported by free consultation offers and long-tenured fixed account managers. The company employs more than 100 staff across five wholly-owned subsidiaries and reports approximately €15 million in annual revenue and ~14,000 daily product end users.

Name

GFAD Systemhaus

Legal name

GFAD Aktiengesellschaft

Website

https://gfad.de

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Berlin-based IT system house serving Berlin/Potsdam SMEs with managed IT services, cloud services from proprietary German data centers, the proprietary haussoft property management software suite, and data protection services, operating through five subsidiaries.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)

akta.pro secondary industry

High Availability & Failover Architecture Services (BPAEALAE)

Keywords

• Managed IT services
• Cloud backup solutions
• Property management software
• IT infrastructure outsourcing
• Data protection services

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed IT services including monitoring, maintenance, security, and support, typically delivered under service contracts with agreed response times and SLAs. Revenue is recurring in nature with predictable billing.
2. IT Consulting and Project Services: Project-based consulting and implementation services for IT infrastructure, cloud migration, and modernization. Includes IT strategy development, on-site support, and project-based system implementations.
3. Proprietary Software (haussoft, immo4u): Licensing and potentially subscription revenue from the company's own property management software products haussoft and immo4u, targeting the German real estate/property management industry.
4. Cloud Services (B2B BACKUP, Cloud Server, Cloud-Telefonie): Cloud services including B2B BACKUP (with per-workload and storage volume pricing), cloud servers, cloud telephony, and cloud mail archive, hosted in proprietary German data centers.
5. IT Security and Datenschutz Services: IT security consulting, managed security services, and external data protection officer (Datenschutzbeauftragter) services, including GDPR compliance support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

GFAD Systemhaus is a Berlin-based IT system house that delivers complete managed IT infrastructure, cloud services, IT security, and data protection to small and medium-sized enterprises (Mittelstand). The company also develops and sells its own proprietary property management software (haussoft and immo4u) for the German real estate industry, and operates a standalone Veeam-powered cloud backup product (B2B BACKUP). All cloud services are hosted in GFAD's own Tier 2, DIN 27001-certified German data centers in Berlin and Hamburg.

Product overview

GFAD Systemhaus operates a multi-product, multi-brand IT services and software portfolio organized under a holding structure (GFAD Aktiengesellschaft) with five subsidiary companies: GFAD IT und Service GmbH, GFAD Software GmbH (Haussoft), GFAD Datenschutz GmbH, araneanet GmbH, and alpha IT Solutions GmbH. The portfolio comprises two core proprietary software products (haussoft and immo4u for property management), a cloud product (B2B BACKUP based on Veeam), and a broad suite of managed IT services (Managed Server, Managed Backup, Managed Firewall, Managed Security), cloud services (Modern Workplace, Cloud-Telefonie, Cloud-Server, Cloud-Mailarchiv), IT consulting, IT outsourcing, and data protection services. The software products are delivered both on-premise and via the cloud (haussoft@cloud); the B2B BACKUP cloud product is offered in fully managed and partially managed variants. All cloud services are hosted in GFAD's own German data centers (Tier 2, DIN 27001-certified) and are 100% DSGVO-compliant.

Differentiator

Problem solved

Functional benefit

Products and services

• haussoft Flagship proprietary property management software for the German real estate industry. Installed and operated for property managers in office environments, covering tenant management, accounting, maintenance requests, and document handling workflows. Sold and supported by GFAD Software GmbH (Haussoft).
• immo4u Mobile companion application to the haussoft property management software, enabling property managers (Verwalter) to manage tasks and access property data from mobile devices while on the go.
• B2B BACKUP Standalone cloud backup service built on Veeam technology, providing two-tier backup (primary backup plus secondary offsite copy) in GFAD's own Tier 2, DIN 27001-certified German data centers. Available in fully managed (GFAD handles backup plans and restores) and partially managed variants (for customers already using Veeam). 100% DSGVO-compliant with no third-party access. Includes disaster recovery option and optional tape backup for archival.
• haussoft@cloud Cloud-hosted version of the haussoft property management software, running on GFAD's own data center infrastructure. Enables software customers to access haussoft via cloud delivery from GFAD's German data centers.
• Managed Backup Monitored and managed backup service within GFAD's managed services portfolio, ensuring regular backup controls and restore testing to keep customer data available. Delivered as a recurring managed service contract with defined SLAs.
• Managed Firewall Firewall setup and ongoing maintenance service within GFAD's managed services portfolio, protecting customer networks from unauthorized access. Deployed using Sophos (Platinum Partner) technology.
• Managed Security Proactive IT security managed service including 24/7 monitoring, security standard enforcement, and two-factor authentication enforcement for customer environments.
• Managed Server Server concept design, migration, and ongoing operation including regular updates and maintenance for customer server environments.
• Cloud-Telefonie Cloud-based telephony service providing voice communication capabilities, operated in GFAD's own German data centers. Part of the managed cloud services portfolio.
• Modern Workplace Cloud-based setup for modern work environments supporting home office and mobile working, enabling access to data and applications from anywhere. Based on Microsoft 365 and Azure technologies.
• Cloud-Server Cloud server provisioning and management service operated in GFAD's own German data centers, enabling customers to deploy virtual servers on demand.
• Cloud-Mailarchiv Cloud-based email archiving service providing secure long-term storage and retrieval of email communications, based on MailStore technology.

Quantifiable outcome

• 85% positive satisfaction rating in 2022 customer survey across all measured dimensions (support quality, proposal process, project execution, communication)
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner and Cloud Solution Provider (CSP) Silver partner. GFAD implements and manages Microsoft environments including Microsoft 365, Azure, Exchange Online migrations, Teams, and related Microsoft technologies. The partnership is foundational to GFAD's IT service delivery.
• SophoscoreTechnology or IntegrationSophos Platinum Partner. GFAD deploys Sophos cybersecurity solutions (firewalls, endpoint protection) as part of its managed security services. The Platinum status indicates highest-level technical competency in Sophos products.
• VeeamcoreTechnology or IntegrationVeeam partner. GFAD uses Veeam backup technology for its B2B BACKUP cloud service and offers Veeam licensing to customers. The partnership supports both fully managed and customer-self-service backup configurations.
• araneanet GmbHcoreStrategic or Co-development PartnerWholly-owned subsidiary of GFAD group specializing in network solutions and IT security consulting. Founded in 2011 as part of GFAD's expansion into specialized competency areas. Operates from Potsdam area and provides network planning, implementation, and IT security consulting services for the group.
• alpha IT Solutions GmbHcoreStrategic or Co-development PartnerWholly-owned subsidiary of GFAD group serving the Potsdam market. Founded in 2011 as part of GFAD's regional expansion. Provides IT services and support to SMEs in the Potsdam region.
• GFAD Datenschutz GmbHcoreStrategic or Co-development PartnerWholly-owned subsidiary specializing in data protection (GDPR) services. Founded in 2011 as part of GFAD's competency expansion. Provides external data protection officer (Datenschutzbeauftragter) services and GDPR compliance consulting for group customers.
• GFAD Software GmbH (Haussoft)coreStrategic or Co-development PartnerWholly-owned subsidiary responsible for the proprietary property management software products haussoft and immo4u. Developed and maintained in-house for the German real estate industry.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• q.beyond AG: Cologne-based German IT managed services and cloud provider for SMEs and mid-market — directly comparable to GFAD in target segment, service portfolio (managed IT, cloud, security), and German Mittelstand GTM.
• DATAGROUP SE: German listed IT service provider specializing in managed services and cloud solutions for SME/mid-market customers — direct overlap with GFAD's IT und Service and cloud hosting offerings, comparable customer profile and recurring revenue model.
• Allgeier Group: German IT services and software group with managed services, vertical software, and consulting units — comparable in group structure (multiple subsidiaries, full-stack services), German Mittelstand focus, and software-plus-services hybrid model.
• SHD AG: German IT system house providing managed services, cloud, and infrastructure for mid-market enterprises — closely comparable to GFAD in service portfolio, vendor partnerships (Microsoft, Veeam), and regional German delivery model.
• Krämer IT GmbH: German regional IT system house focused on SMEs with managed services, cloud, and security offerings — comparable to GFAD in scale, regional German GTM, and Mittelstand customer profile.
• Immoware24 GmbH: German cloud-based property management software vendor — direct competitor to GFAD's haussoft product in the German Immobilienwirtschaft vertical, similar SaaS/cloud delivery model.

Broad incumbents

• Bechtle AG: Largest German IT system house with €6B+ revenue covering managed services, cloud, hardware, and software — broader incumbent serving the same SME/mid-market segment as GFAD but at materially larger scale and national footprint.
• Computacenter plc: European-headquartered IT infrastructure and managed services provider with significant German operations — broad incumbent overlapping with GFAD across managed services, Microsoft ecosystem, and enterprise IT outsourcing.
• T-Systems (Deutsche Telekom): Deutsche Telekom's enterprise IT arm offering cloud, managed services, and security — broad incumbent competing with GFAD for German SME and regulated-customer workloads, particularly on data sovereignty (German data centers).

Emerging players

• Hetzner Online GmbH: German cloud and hosting provider operating own data centers in Germany and Finland — overlapping with GFAD on German-hosted cloud/server/B2B backup offerings, but at substantially larger scale and with a developer/SMB self-service motion.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gfad-systemhaus-ag

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GFAD Systemhaus