CAESB

What CAESB does

CAESB (Companhia de Saneamento Ambiental do Distrito Federal) is a state-owned water and sanitation utility controlled by the Government of the Federal District of Brazil (Governo do Distrito Federal), headquartered in Águas Claras, Brasília. The company operates under an exclusive concession to provide potable water supply and sewage collection/treatment services across the Federal District, serving residential customers as its primary segment alongside commercial, industrial, and event-organizer users. Revenue is generated through regulated monthly subscription tariffs for water supply and sewage services, supplemented by a contingency tariff deployed during water shortage emergencies.

The company's service infrastructure integrates multiple digital and physical channels: an online Portal de Serviços for self-service, the INÁ AI-powered virtual assistant for 24/7 automated support, a mobile application for iOS and Android, a 24-hour telephone hotline (115), and in-person service centers. Operational technology includes the Atlas de Informações Geográficas GIS platform, real-time Lake Paranoá balneability monitoring, water analysis and results systems, and an emergency action plan system for water supply crises. CAESB maintains formal corporate governance structures including an Audit Committee, Eligibility Committee, Consumer Council, and an Integrity Program aligned with Brazil's LGPD data protection framework. Strategic technology direction is governed by the PDTIC (Plano Diretor de Tecnologia da Informação e Comunicação), and the company operates an Inovação Caesb program for technology partnership development.

The business model is that of a regulated natural-monopoly utility: revenues are tariff-based and recurring, customers have no switching alternatives within the concession territory, and growth is structurally tied to demographic and urban expansion in the Federal District. CAESB positions itself through environmental monitoring (notably Lake Paranoá), environmental education programs (Educação Ambiental, Expresso Ambiental), and public transparency reporting rather than through market competition.

Name

CAESB

Legal name

Companhia de Saneamento Ambiental do Distrito Federal - Caesb

Website

https://caesb.df.gov.br

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CAESB is a state-owned water and sanitation utility of the Federal District of Brazil, providing potable water supply and sewage treatment to residential, commercial, and industrial customers across Brasília through regulated monthly tariffs and multi-channel digital services including an AI chatbot and mobile app.

Ownership category

akta.pro rank

Product category

Water and Sanitation Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Public Health & Consumer Confidence Reporting (CCR, boil-water advisories, notifications) (EUANAJAL), Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation) (EUANAJAE)

Keywords

• Water utility services
• Sewage treatment services
• Potable water supply
• Sanitation services
• Water resource management

Headquarters

HQ city

Brasilândia

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Supply Services: Revenue from potable water supply to residential, commercial, and industrial customers in the Federal District.
2. Sewage Collection and Treatment: Revenue from sewage collection and treatment services.
3. Contingency Tariff: Special contingency tariffs applied during water shortage emergency situations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CAESB provides potable water supply and sewage collection/treatment services to residential, commercial, and industrial customers throughout the Federal District of Brazil under an exclusive government concession. The company supports these utility services with a multi-channel digital customer service infrastructure (online portal, mobile app, telephone hotline, in-person centers) and an AI-powered virtual assistant (INÁ) for 24/7 support. It also offers supplementary services such as domestic effluent disposal authorization, event water supply, geographic water resource information via the Atlas GIS, and contingency tariffs during water shortages.

Product overview

CAESB (Companhia de Saneamento Ambiental do Distrito Federal) operates as a water and sanitation utility for the Federal District of Brazil, offering a unified service platform consisting of the Portal de Serviços for online self-service, the INÁ AI-powered virtual assistant for customer support, and a mobile application for on-the-go access. Additional services include the Carta de Serviços (service charter), Atlas de Informações Geográficas for spatial data visualization, a domestic effluent disposal system, an ICT Master Plan (PDTIC), and an innovation program. The portfolio integrates customer service, geographic information systems, and service management into a cohesive public utility service infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Potable Water Supply Service Continuous provision of treated potable water to residential, commercial, and industrial customers throughout the Federal District of Brazil, billed monthly under regulated tariffs.
• Sewage Collection and Treatment Service Collection and treatment of sewage from residential, commercial, and industrial customers in the Federal District to protect public health and the environment.
• Domestic Effluent Disposal Service Registration, authorized disposal list, and fee payment system for septic tank and grease waste disposal from residential customers in the Federal District.
• Event Water Supply Service Temporary potable water supply and connections for organizations hosting events in the Federal District.
• Atlas de Informações Geográficas (GIS Data Service) Public geographic information system providing interactive maps of water treatment stations, sewage treatment stations, Lake Paranoá balneability data, and hydrometeorological data for the Federal District.
• Contingency Tariff (Tarifa de Contingência) Special contingency tariffs applied to customers during declared water shortage emergency situations in the Federal District.

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sabesp: Companhia de Saneamento Básico do Estado de São Paulo is Brazil's largest state-owned water and sewage utility, serving over 28 million people in São Paulo state. As a state water and sanitation concessionaire with similar service portfolio (water supply, sewage treatment) and regulatory framework, Sabesp is the most directly comparable peer to CAESB.
• Copasa: Companhia de Saneamento de Minas Gerais is a state-owned water and sewage utility serving Minas Gerais state. Like CAESB, it operates under regulated tariffs, provides water and sewage services to residential/commercial customers, and operates treatment infrastructure, making it a strong structural peer.
• Sanepar: Companhia de Saneamento do Paraná is a state-owned water and sanitation utility in Paraná state, listed on B3. It offers water supply, sewage collection and treatment with subscription-based recurring revenue, closely mirroring CAESB's business model and regulatory structure.
• Cedae: Companhia Estadual de Águas e Esgotos is the state water and sewage utility for Rio de Janeiro state. It provides comparable water supply and sewage treatment services under state concession, making it a direct operational and structural peer to CAESB.
• Corsan: Companhia Riograndense de Saneamento is the state water utility of Rio Grande do Sul. As a regional state-owned water and sanitation operator with similar subscription tariffs and regulatory framework, Corsan is a direct peer to CAESB.
• Embasa: Empresa Baiana de Águas e Saneamento is the state-owned water and sewage utility of Bahia, providing water supply and sewage treatment services across the state. Its state-concession business model, customer segments, and service portfolio closely parallel CAESB.
• Cagece: Companhia de Água e Esgoto do Ceará is the state water and sanitation utility of Ceará. It operates water treatment, distribution, and sewage collection services under regulated tariffs in a similar structural model to CAESB.

Emerging players

• Aegea Saneamento: Aegea is one of Brazil's largest private-sector water and sanitation operators, holding multiple concessions across Brazilian states. While operating as a private player rather than state-owned, Aegea competes for and operates concessions that are directly comparable to CAESB's service portfolio.
• Iguá Saneamento: Iguá is a private Brazilian sanitation company operating water and sewage concessions across multiple states. As a private-sector competitor in the same sanitation space, it represents the emerging private market that may increasingly compete with state utilities like CAESB.
• BRK Ambiental: BRK Ambiental is a major private-sector water and sewage utility operator in Brazil with operations across multiple municipalities and states. It provides the same core services as CAESB and is relevant for benchmarking private operational efficiency.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAESB